GULF BUSINESS MACHINES CORPORATE PROFILE

2011

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Table of Content

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Overview Systems Group

Software Group
Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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OVERVIEW

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Overview
The leading IT solutions provider in GCC, excluding Saudi Arabia Established in 1990 as a spin-off from IBM Sole distributors for IBM* products and services in the GCC Offices: Bahrain, UAE, Kuwait, Oman, Qatar, and Pakistan In Pakistan: IBM Premium Partner A Cisco Gold Partner in GCC and Silver Partner in Pakistan 1000+ highly skilled professionals 20 strategic partnerships with internally recognized IT solution providers Six business units: Systems group, Software group, Integrated Networking & Site Services, Integrated Technology Services, Professional Services and Learning Services.

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Overview
GBMs experience and expertise span among multiple sectors and particularly e-Government, Aviation, Banking and Finance, Telecommunications, Retail and Oil. Through a unique combination of local market presence, international skills, a network of business partners and the access to the worldwide resources of IBM, GBM consistently brings customers unparalleled IT business solutions

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Overview
GBM Team 1,000 strong Delivering outstanding technology and exceptional value
Deep insight, experience and industry specific skills Local presence, international experience Availability of a core specialist in the appropriate field or industry Electronic team rooms across the region to enable swift turnaround times More than 2000 customers in the GCC GBMs workforce increase rate of 25% since 2005 (417 employees in 2005 to 1000+ employees in 2009)

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Overview
GBM can Plan, Deliver and Sustain end-to-end business and IT Solutions

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Consult
Understand business Drivers and need, plan For change and project Manage.

Integrate
Build the solution using state of the art IBM and business Partner technology,, including business applications, software, hardware and network.

Deploy
Implement and install the total solution using local resources, help the organization to exploit the solution, and train users.

Support
Use local, regional and ultimately global resources to ensure availability of the total solution.

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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SYSTEMS GROUP

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Systems Group
Using IBM solutions to achieve the most effective and most efficient Business Infrastructure Using IBMs Dynamic Infrastructure (DI) strategy Not one size fits all instead fit for purpose optimized components. Narrows the scale of possibilities across a broad portfolio of integrated, virtualization capabilitiesall built on open industry standards
- IBM Power Systems - GBM in Retail

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Systems Group IBM Power Systems

IBM System x
Exceptional availability Simplified manageability Outstanding performance Revolutionary scalability in a cost effective platform

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IBM System z
Outstanding capabilities in security and resiliency, advanced virtualisation and workload management Broad support, for open standards, and SOA

BladeCenter
Integrates servers, storage and networking Reduce complexity Simplification of IT management

IBM System Storage

Delivers intelligent end to end storage solutions

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Systems Group GBM Retail

Based on IBM Retail Store Solutions portfolio Expertise in the global & regional Retail and Hospitality sectors Specifically in Point of Sale and Retail System Integration. IBM Retail Store Products:
Point of Sale (POS) Kiosk Self Service Self Checkout machines Printers and Peripherals POS software applications Electronic funds transfer applications Bank integration Customer-specific POS application deployment and support

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START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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SOFTWARE GROUP

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Software Group
Equipped to deploy end-to-end infrastructure solutions on the platform of IBM's Service Oriented Architecture (SOA) Broad expertise across servers, storage, software and technical support IBM software follows open standards (runs on both IBM and non-IBM hardware) SW Group Offerings:
Information Management Solutions LOTUS Collaboration Solutions WebSphere Software Solutions IBM Rational Software Solutions Tivoli Software Solutions

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SW Group Information Management Solutions

Using IBM software and tools from Information Management (IM) brand; GBM provides the most complete, end-to-end capabilities for Informationon-demand where every component is focused on helping customers optimize their business; Manage Data; Establish and maintain an accurate, trusted view of Information; and plan, understand and optimize business Performance.

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Some of the key IM offerings include:

- IBM Cognos 8 Business Intelligence - IBM Optim - FileNet P8

The GBM IM Team

- 80 certifications in IM products

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SW Group Lotus Collaboration Solutions

IBM Lotus Software delivers software that empowers people to connect, collaborate, and innovate while optimizing the way they work, resulting in improved productivity and business performance through smarter collaboration.
- The GBM LotusTeam
15 certifications in Lotus products

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SW Group WebSphere Software Solutions

GBM uses WebSphere software to provide SMART Open SOA solutions (open standard service orientated architecture which can run on non-IBM hardware) for all key industry verticals including Finance, Government, Telcos, Distribution, Oil & Gas. Our solutions integrate business processes across the Organization, key partners, suppliers, and customers. WebSphere enables organizations to build, integrate, and enhance new and existing applications.
- The GBM WebSphere Team
Multiple IBM and industry certifications and provide enhanced industry and solution expertise

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SW Group IBM Rational Software Solutions

GBM provides the most complete, end-to-end capabilities for governing the process of software and systems delivery aligned with evolving business priorities using IBM Rational Software Solutions. Rationals lifecycle management approach to software delivery focuses on reducing risk starting from Enterprise Architecture, Project and Portfolio management and connecting them to requirements. IBM Rational Software offerings:
- IBM Rational System Architect - IBM Rational Focal Point

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The GBM Rational Team

- 22 certifications in IBM Rational products

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SW Group Tivoli Software Solutions

IBM Service Management provides the expertise you need to design, build and manage a dynamic infrastructure that enables you to improve service, reduce cost and manage risk. The GBM Tivoli Team
- 50 certifications in IBM Rational products

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Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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INTEGRATED NETWORKING & SITE SERVICES

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Integrated Networking & Site Services

Region-wide cluster of world-class consultants, architects and project managers More than 100 Cisco Engineers Consulting, integration, deployment and network support GBM is:
Cisco Gold Partner in the GCC Cisco Silver Partner in Pakistan Cisco specialized partner in Advanced Unified Communications Advanced Technology Provider (ATP) in Telepresence, Outdoor Wireless Mesh and Video Surveillance

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Integrated Networking & Site Services

INSS services broadly under four categories:
1. Project Management 2. Active
In-Building and wide-area Networking Solutions. Unified Communications Solutions Network Security Solutions Contact Call Centre Solutions Computer Rooms and Data Centres Building and Real Estate Physical Security Video Surveillance and Analytics Access Control Other Security Systems

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3. Site Services

4. Structured Cabling

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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INTEGRATED TECHNOLOGY SERVICES

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Integrated Technology Services

In-house, IBM and Cisco project management experts providing the industrys most complete menu of IT services in the region. GBMs ITS specialists aim to provide a holistic eye, from deploying resources to end-products functionality, to reliable, integrated, secure system, in addition to support and maintenance. IT services for the virtualization of networks, servers, storage and applications
GBM maintenance services GBM supportline services GBM platform services GBM managed services

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START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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SYSTEM INTEGRATION & PROFESSIONAL SERVICES

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System Integration & Professional Services

Offers true blue consultancy on IT based in IBM technology Supported by the vast knowledge and expertise of IBM and Cisco Complemented with an access to a large pool of solution specialists from a wide network of partners worldwide Certified Partner of Oracle within the Oracle Partner program and specializes in JD Edwards and PeopleSoft applications Implementation of Enterprise Business Applications practice

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System Integration & Professional Services

A team of highly-skilled consultants experienced in a broad range of vertical sectors:
Banking & Financial Services (including Islamic Banking) Government (Expert in eGovernment Solutions) Education Manufacturing Oil and Gas Hospitality Transport Healthcare Utilities

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START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

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LEARNING SERVICES

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Learning Services
Regions leading IT training provider for selected IBM technologies in the GCC excluding Saudi Arabia and a Cisco Borderless Network Architecture Specialized Partner. Offering targeted, accredited and appropriate IT learning, development and certification solutions IBM courses offered by IBM certified instructors Cisco courses offered by Cisco certified instructors From basic IT subjects to industry-recognized technical conferences and symposia Balanced with soft-skills coaching, based on the platform that defined values to drive motivation and service excellence

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Learning Services
GBM/IBM Services customers benefit from:
- A balanced combination of theory and practice - Cognitive factors in learning - Motivation on learning - Personality, group and social factors - Best practices in assessment and evaluation - Widest selection of courses - Learning effectiveness

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Cisco Authorized Means Cisco Quality:

Maximize your investment International standards Vertical sector focus Certification tracks and customized solutions - Widest selection of courses The result:
Enhanced speed to perform Accelerated ROI Fewer errors Increased overall satisfaction

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Overview Systems Group Software Group Integrated Networking & Site Services Integrated Technology Services System Integration & Professional Services Learning Services Awards

Slide 30

AWARDS

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Awards

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GBM is an award-winning organization and has been the recipient of several prestigious awards especially from IBM and Cisco.
Systems Integrator of the Year Award - Reseller Middle East Partner Excellence Awards ACN Top 20 System Integrators in the Middle East Public Sector Partner of the Year - Cisco Partner Summit in 2011 Services Partner of the Year - Cisco Partner Summit in 2011
Cisco Enterprise Partner of the Year, Gulf & Pakistan Cisco Partner Summit

Cisco Enterprise Partner of the Year - Emerging East, UAE Cisco Partner Summit Best ICT Solutions Provider Bahrain eGovernment Excellence Awards

2010 2008 2006

2011

2009

IBM Sales Excellence Award Gulf ACN Top 50 IT Companies Kofax Implementation of Arabic OCR Solutions Cisco Enterprise Partner of the Year in MEA Cisco Partner Summit

IBM Achievement Award to GBM Pakistan Best Networking Integrator Network Middle East Innovation Awards Outstanding Customer Satisfaction Award in MEA Cisco Partner Summit Marketing Initiative of the Year Award - Citrix Partner Excellence Awards, Middle East EEMEA Business Partner Fastest Growth Tyco, Business Partner Event, Dubai

Highest Growth from IBM Government of Dubai Quality Appreciation Awards Best Systems Integrator in Middle East Network Middle East Innovation Awards Outstanding Customer Satisfaction GBM Dubai Enterprise Sales Award Citrix Partner Excellence Award

2007

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Awards

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GBM is an award-winning organization and has been the recipient of several prestigious awards especially from IBM and Cisco.
In Recognition of GBM Contribution to IBM Software Business Cisco Security Partner of the Year for the Gulf Region Best Network Integrator Award Network Middle East Innovation Awards Cisco IP Communication Partner of the Year - Cisco Partner Summit
Top Business Partner Achievement Award In Recognition of GBM Contribution to IBM Software Business Cisco Partner of the Year for Gulf Region Cisco Partner Summit

Network Middle East Best Systems Integrator Award Cisco IP Communications Partner of the Year for the Gulf Region Cisco Partner Summit

2005

2004 2002

Cisco Partner of the Year for Gulf Region Cisco Partner Summit Best Systems Integrator ME - Network Middle East Innovation Awards

2003

GBM is ISO-9001 certified since 1999.

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Our style
GBM is a fine example of a large company culture fused with the seamless ability to execute decision-making with the nimbleness of small company.

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Our promise
To be an effective systems integrator with an eye of the future, requires a mature, highly-skilled, and disciplined team; GBM can deliver on all counts.

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START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

Making it simple
GBM understands that business leaders want workable IT solutions, not technology-loaded dialogue.

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The Result
GBM simplifies so you can lead with effective IT solutions, efficient service, and confidence.

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