Professional Documents
Culture Documents
Certification Body :
PT TUV Rheinland Indonesia
Menara Karya 10th Floor,
Jl. H.R Rasuna Said Block X-5 Kav.1-2,
Jakarta 12950 Indonesia,
Tel: +62 21 57944579
Fax: +62 21 57944575
www.tuv.com/id
TABLE OF CONTENTS
1.0 SCOPE OF SUPPLY CHAIN CERTIFICATION ASSESSMENT .................................... 3
1.1 Executive Summary and Scope of Audit ............................................................................................... 3
1.2 Certification Details ................................................................................................................................ 3
1.3 Organisational Information / Contact Person ......................................................................................... 4
1.4 Actual received and sold volumes. ....................................................................................................... 4
1.5 Summary of Previous Assessment ........................................................................................................ 5
4.0 CERTIFIED
ORGANISATIONS
ACKNOWLEDGEMENT
OF
INTERNAL
RESPONSIBILITY.............................................................................................................. 21
4.1 Date of Next Surveillance Visit ............................................................................................................. 21
4.2 Acknowledgements of Internal Responsibility and Formal Sign-Off by Client .................................... 21
APPENDICES ..................................................................................................................... 22
Appendix 1: Details of Supply Chain Certification Certificate ......................Error! Bookmark not defined.
Appendix 2: List of Abbreviations ............................................................................................................... 22
Appendix 3 : Observations and Opportunities for Improvement................................................................ 22
Appendix 4 : List of supplier and buyer ...................................................................................................... 22
Appendix 5 : List of Certified Customer ..................................................................................................... 22
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PK Crushing
392,791.00
330,000
1,456,639
1,800,000
91,404.34
130,000
CPKO Fractionation
412,045.00
100,000
Fatty Acids
136,974.00
820,000
Glycerine
83,878.41
55,000
Soap Noodle
96,086.04
100,000
Bio Diesel
430,977.43
600,000
ME Fractionation
162,641.76
230,000
Fatty Alcohol
74,711.95
100,000
14,475.35
13,000
The annual surveillance audit was carried out on January 21, 2015 and a total of 0 (null) non-conformities were
found during assessment.
1.2 Certification Details
The details of RSPO Supply Chain certification of PT Wilmar Nabati Indonesia are as per the table below
Table 1: RSPO Supply Chain Certification details of PT Wilmar Nabati Indonesia
RSPO Membership no.:
2013-02-01 to 2018-01-31
QMF: RSPO-007c-13
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Address:
Head Office : Multivision Tower 15rd floor, Jl. Kuningan Mulia Kav. 9B Jakarta Selatan, Indonesia
Plant : Jl. Kapten Darmo Sugondo No. 56, Indro Village, Kebomas Subdistrict, Gresik District, East Java 61124
Contact Person:
Purnomo Adi N
Telephone / Fax:
Email:
purnomo.adi@wilmar.co.id
RSPO Certificate
Number
Product
PK
CPO
UTZ Number
PO1000000493
Total
Volume (MT)
45,880.88
25,880.88
Status /
Model SC
MB
71,761.76
RSPO Certificate
Number
Product
UTZ Number
Stearic Acid
Natural Oleochemicals Sdn Bhd
RSPO SC 0043
Crude Glycerin
Refined Glycerin
PT Kievit Indonesia
C829955C-RSPO
SCCS-01-2013
MB
7,603.00
-
509.98
MB
1,100.00
-
5,497.39
5,829.89
Distilled Kernel
PT Wilmar Cahaya
Indonesia - Cikarang
Status /
Model
SC
11,613.33
Stearic Acid
Wilmar Europe Holdings BV
Volume (MT)
146.140
50.35
MB
4,407.52
-
20.31
MB
186.36
36,964.27
Note : -
QMF: RSPO-007c-13
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QMF: RSPO-007c-13
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Position
Qualifications / Experience
Education: Bachelors Degree in Forestry - Bogor
Agriculture Institute. Indonesia, (1995 to 2000).
Hendra Fachrurozy
Auditor
Riki Harpan
QMF: RSPO-007c-13
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Position
Qualifications / Experience
Meier Product responsible for sustainable Biomass
and FSC TV Rheinland Cert GmbH, The Awareness Training for Health, Safety and Environmental
Management Systems, Awareness Training
Roundtable on Sustainable Palm Oil (RSPO) with
Mrs. Dian S. Soeminta (Lead Auditor RSPO of
TV Rheinland Indonesia), Pelatihan Pengenalan
SNI ISO/IEC 17021:2008 from National Standardization Agency of Indonesia (BSNI), Training for
Quality Management Systems (QMS) Auditor/Lead
Auditor, RSPO SCCS Trainee.
Working experience: Technical Support Assistance acting as Document controller for Quality
Management System (QMS), Forestry Certification
and Agriculture Certification Department (20072012). VLO Auditor, VLK Trainee Auditor, CoC
FSC Auditor, CoC PEFC-IFCC Auditor, V-Legal Inspector and Facilitator Expert Panel I (preassessment) for Sustainable Forest Management
(PHTL) & Chain of Custody (CoC) LEI certification,
RSPO SCCS Trainee auditor (2012-now).
From
until
Organization Unit
21.01.2016
09.00
12.00
Management
Representative
RSPO SCC team
21.01.2016
12.00
13.00
Break
21.01.2016
13.00
15.00
Processes
Opening meeting
Plant tour
Documentation system
Purchasing and goods in
Outsourcing activities
Sales and good out
Registration of transaction
Training
Record keeping
Claims
Complaints
Management review
Standard
RSPO SCCS 5.1
RSPO SCCS 5.2
RSPO SCCS 5.3
RSPO SCCS 5.4
RSPO SCCS 5.5
RSPO SCCS 5.6
RSPO SCCS 5.7
RSPO SCCS 5.8
RSPO SCCS 5.9
RPSO SCCS 5.10
RSPO SCCS 5.11
RSPO SCCS 5.12
RSPO SCCS 5.13
General Supply Chain
Requirement
QMF: RSPO-007c-13
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From
until
Organization Unit
21.01.2016
15.00
16.00
21.01.2016
16.00
16.30
Preparing for
closing meeting
21.01.2016
16.30
17.00
Closing meeting
21.01.2016
17.00
Processes
RSPO SCCS Module C (MB)
Record keeping
Processing
Mass balance system
Conversion ratio
Yield schemes
Standard
RSPO SCCS C.1; C.2
RSPO SCCS C.3
RSPO SCCS C.4; C.5
RSPO SCCS C.6
RSPO SCCS C.7
QMF: RSPO-007c-13
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Production process
In the production process the company has created the documentation for each scope of RSPO SCCS,
for example:
a. Edible products
- Flow process PK Crushing Plant 1 (FP/WINA-PROD-13-001)
- Start UP Plant (SOP/WINA-PROD-11-002)
- Oil Filtering (SOP/WINA-PROD-11-003)
- PKM Storage (SOP/WINA-PROD-13-011)
- Flow process for Refinery 1 (FP/WINA-PROD-09-001)
- Flow process for Fractionation 4 (FP/WINA-PROD-13-008)
- Crystallization process phase for Refinery and Fractionation (SOP/WINA-PROD-10-014)
b. Oleo products
- Flow Process Biodiesel (FP/WINA-PROD-09-001)
- Transesterification, Washing and Drying for Biodiesel (SOP/WINA-PROD-09-003)
- Flow Process Glycerine Water Treat (FP/WINA-PROD-10-002)
- Flow Process Glycerine Water Evap (FP/WINA-PROD-10-003)
- Flow Process Glycerine Bleaching (FP/WINA-PROD-10-004)
QMF: RSPO-007c-13
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3.
4.
E-trace registration
The procedure of registration to RSPO IT System (e-trace) (SOP/WINA-PPC-12-009) that described the
transaction of selling RSPO SCCS products in e-trace.
5.
6.
Training
Training procedure (SOP/WINA-PGA-09-101)
7.
Outsourcing activities
Outsourcing program (QP/WINA-QA-13-003) that described about the outsourcing system
Transportation approval & Evaluation (SOP/WINA-LOG-15-003) that described about the outsourcing
selection, monitoring and evaluation process.
Top management assigned Mr. Purnomo as RSPO SCCS management representative through decree letter no. 002/PGA-WINA/SK/IX/2014 dated September 1, 2014 signed by Executive Director Mr. Taufik
Tamin, similar jobdescription explain on the letter for SCC implementation. During the audit time, Mr.
Purnomo has good knowledge and able to demonstrate awareness of the facilitys procedures.
The company has created matrix training in 2015 and identified the training needed in 2016 including the awareness training for RSPO SCC. The last training for RSPO SCC has been conducted on January 18, 2016 attended by 40 persons and trained by Ms. Aringgamutia as internal trainer. All training documentations are well documented and can be traced.
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Qty of
B/L (MT)
CPO
Qty of
RSPO
(MT)
1,500.00
2,800.82
CPO
1,000.00
2,802.41
CPO
1,000.00
3,649.96
CPO
4,500.00
5,500.78
AGD.V-091501
/ 13 Sept 2015
AGD.V-111501
/ 22 Oct 2015
SPT/GSK-003 /
6 Mei 2015
AGD.VII141502 / 26
Dec 2015
Type of
Product
SC
Model
MB
MB
MB
MB
Vessel
Name
Supplier
Name
TK Anggada V
TK Anggada V
SPOB
Seroja XII
TK Anggada VII
WINA Bagendang
WINA Bagendang
WINA Bagendang
WINA Bagendang
On the transportation documents such as shipment discharging detail document, manifest document and bill
of landing were informed name of product, status as certified, supply chain model and RSPO certificate
number.
The company has mechanism to ensure validity of the Supply Chain Certification of suppliers through six
monthly supplier evaluation and will be checked via the list of RSPO Supply Chain Certified facilities on the
RSPO website www.rspo.org, has procedure for handling non-conformance product integrated with their
quality management system ISO 9001, has been established mechanism to inform CB immediately if there
is a projected overproduction and has assigned a person to be responsible to check and ensure both qualty
and quantity of the certified material is as per purchase documents.
List of supplier per December 31, 2015 are PT Sinar Alam Permai (Kumai) and PT Wilmar Nabati Indonesia
(Bagendang).
Period of January to December 2015, there is not handling non-conforming material/product/document in receipt material or dispatch product process.
Compliance status : Full Compliance
QMF: RSPO-007c-13
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Findings:
PT WINA Gresik is producing Edible and Non Edible Oil from supplied CPO and PK, all production process
are available on companys facility. Company using outsourcing process for delivery raw material from jetty
to tankfarm and finished good transportation to local customer by using truck. The company has regulated
about outsourced program in procedure QP/WINA-QA-13-033 including the outsourced process for transportation. For more detail about the outsourcing selection process, monitoring and evaluation including agreement contract for third parties has been described in procedure transportation approval and evaluation
(SOP/WINA-LOG-15-003).
In the list of Transporter for outsourcing process dated January 09, 2015 the company has listed 10 transporters that will be used for delivery raw material and finished goods and in September 19, 2015, the company has informed the certification body via email about the changes of the transporter. In the new list stated
11 transporters which 1 transporter has been deleted from the list and 2 new transporters have been added.
The new list of transporters are :
The new 2 transporters have already signed contract agreement and letter of commitment to fulfil the requirements of the RSPO SCC Standard.
1. PT Putra Bhakti Ikutubo
Contract No.013/SPKJTB/WINA-PBI/VI/2015 signed on June 02, 2015 by Ms. Sherley Purwonegoro as
President Director of PT Putra Bhakti Ikutubo and Mr. Taufik Tamin as Excecutive Director of Wilmar
Group Unit Gresik. The letter of commitmer to follow the regulation of RSPO SCC systems including the
readiness to ensure that certification bodies (CBs) have access to outsourcing operation if an audit is
needed has been signed by Mr. Stephen Kurniawan as Director on November 06, 2015.
2. CV. Bumi Shakti
Contract No.015/SPKJTB/WINA-BS/VI/2015 signed on June 02, 2015 by Mr. Anwar Ilyas as President
Director of CV Bumi shakti and Mr. Taufik Tamin as Excecutive Director of Wilmar Group Unit Gresik.
The letter of commitmer to follow the regulation of RSPO SCC systems including the readiness to ensure that certification bodies (CBs) have access to outsourcing operation if an audit is needed has been
signed by Mr. Hersan Rahardja as Vice Director on January 12, 2015
Compliance status: Full Compliance
5.5 Sales and goods out
Findings :
The sales and goods out mechanism of the company are described in their procedure of sales of palm oil.
Logistic section received product delivery schedule and copy of sales order from marketing as basic information to make Shipping Instruction. For Shipping agent as shipping transporter. For local destination,
logistoc section making local shipping schedule to be informed to QA, WB , PPIC and other relevant sec-
QMF: RSPO-007c-13
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Findings:
PT Wilmar Nabati Indonesia is a refinery company which purchasing CPO and PK certified and producing
edible and non edible oil certified and take legal ownership and physically handle certified product. It has
registered in eTrace with ID number : PO1000000396. Receipt certified material from PT WINA (Bagendang) with status of transfer so that their transactions not available on eTrace.
During 3rd surveillance audit company has established SOP for registration every transaction to RSPO IT
System as required by RSPO-SCC standard and the control of IT system is trading section in Singapore.
Company has online system for daily product reporting.
Compliance status: Full Compliance
5.8 Training
Findings:
The company has conducted some training related to the RSPO SCC on 2015 for all staff involved in
RSPO SCC systems. The training are :
1. Awareness training RSPO SCC conducted on January 07, 2015 trained by Mr. Purnomo Adi as Management Representative and attended by 43 participants.
2. New version of P&C RSPO SCCS e-trace training conducted on April 09, 2015 in Head Office Jakarta
for Mr. Purnomo Adi Nugroho as Management Representative and Febiani Agustina as PPIC and Exim.
3. New version of P&C RSPO SCCS & e-trace training conducted on April 18, 2015 trained by Mr.
Purnomo Adi Nugroho as Management Representative and Febiani Agustina as PPIC and Exim and
attended by 15 representatives of each department.
4. Awareness training RSPO SCC conducted on January 18, 2016 trained by Ms. Aringgamutia as Sustainability Head Office Jakarta. The training has separated in 2 (two) batch on 10.00-12.00 attended by
15 participants and 14.00-16.00 attended by 26 participants.
QMF: RSPO-007c-13
rd
Findings :
The company has created procedures and work instruction related to RSPO SCC system that already covered all aspect of RSPO SCC requirements. All documented procedure will be evaluated and monitored
every year through internal audit process that will be conduct every year. The last internal audit by Internal
Auditor conducted on June 31, 2015 and the last internal audit by Sustainability auditor from HO Jakarta
conducted on January 19, 2015.
The company has created the documented procedure such as flow process, standard operational procedure and also work instruction to fulfil the requirements of the new RSPO SCCS systems, general information and procedure for RSPO SCC systems has been described in RSPO System (QP/WINA-QA-16035) with others supporting procedures as described in clause 5.3
In the RSPO System (QP/WINA-QA-16-035) stated that all records associated with RSPO SCC systems and
implementation, including training records will be kept at least for two (2) years.
Compliance status : Full Compliance
Findings :
This is indicator applicable because the company producing oleochemical and their derivatives. The company has determined and setted their own conversion factor with refering to RSPO Rules (July 2013) and it
has implemented. Conversion factor several materials such as fatty acids is 1.0 (conversion factor) and
Glycerine is 1.0 (conversion factor). Calculation for MB fatty acids (C6 to C18) and Glycerin from CPKO is
1 MT and CPO is 1 MT.
The company has carried out test regarding conversion rates on each processing.
Compliance status : Full Compliance
5.11 Claims
Findings :
During audit, the company is revealed to have sold RSPO certified product in bulk and solid form but RSPO
trademark (on product) has not yet implemented.
Whereas, there is no promotional use of RSPO label or communication use of RSPO logo or RSPO trademark by the company.
Compliance status : Full Compliance
QMF: RSPO-007c-13
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5.12 Complaints
Findings:
In the last surveillance audit, the company informed that there are no complaints received regarding
RSPO SCC systems. The company has regulated the procedure Handling complaint (QP/WINA-QA-10008 Rev.02 dated March 01, 2015 for collecting and resolving stakeholders complaints including the flow
diagram process. The procedure applies to handle internal and external complaint. Head Unit and Quality
Asssurance are responsible to ensure all complaintd occurred must be answered, perform investigation,
correction, corrective and preventive action, and inform to Marketing within time frame give. And the Dept.
Head is responsible to perform root the caused anlysis, take necessary corrective action, and conduct
preventive action for all complaint.
To follow up all complaints from stakeholder, the company use Complaints Registration System (CRS). In
the system informed
a. Complaint category
b. Complaint description
c. Manufacturer
d. Product grouping
e. Reported by
f. Reported on
g. Received date
h. Assigned to
i. Status
j. Technical status
k. Commercial status
l. Validity of claim status
m. Last updated person
The company also established procedure for measurement costumer satisfaction & sales service
(QP/WINA-QA-10-009) Rev.02 dated February 24, 2015 to know costumer satifsfaction and give a service to the product which produced by PT WINA Gresik.
Compliance status: Full Compliance
Findings:
Management Review Meeting for 2015 has been conducted on March 04 and attended by 36 participants
inlcuding top management. The management review agenda are
a. Internal and external audit result
b. Costumer feedback
c. Complaint and communication from third parties and costumer satisfaction measurement.
d. Production management (Laboratory result, production effectiveness and administration)
e. Corrective and preventive action
f. Previous followed upof management review from top management
g. Changes in circumstances that may affect the quality of food safety and feed safety
h. Suggestions for improvements and review the results of the renewal of the system
i. Monitoring result of quality objectives
j. Training needed and personil knowledge result
k. Analysis of HACCP & PRP verification activities
l. Emergency situation condition and recall
m. Halal assurance system
n. Supplier review result
QMF: RSPO-007c-13
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Detail information of each agenda has been described in the Management Review Minutes of Meeting
(F/WINA-QA-10-025). The information stated in minutes of meeting are for each Department which include
1. Point of discussion
2. Improvement planning
3. Management comment/Management decission
4. Person in charge (PIC)
5. Due date of correction
6. Remarks (status of point discussion)
Compliance status: Full Compliance
QMF: RSPO-007c-13
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C.3. Processing
Findings:
There are no changes on companys production process system since company decided to implement mass
balance for their certified edible and non edible oil. There is no specific requirement to separate production
process for certified and non certified product. The mill control they production process though daily production report. PPIC department has responsibility to control the process.
The refinery have record and balance all receipts of RSPO certified material and non certified material and
deliveries of RSPO certified product on daily basis at physical site. All volumes of product that are delivered
are deducted from the material accounting system according to actual daily conversion ratios and output
supplied to customers does not exceed the input of material received.
Compliance status: Full Compliance
C.4. Continuous accounting system
Findings:
In Mass Balance and Traceability for RSPO SCCS procedure (SOP/WINA-PPC-12-008) Rev. 03 dated January 18, 2016 in point 5.4 Mass Balance Calculation the company mentioned and described about the fixed
inventory periods record system for mass balance material record. However during document check in last
surveillance the company has ensured that the material accounting system is never overdrawn.
Compliance status: Not applicable
C.5. Fixed inventory periods
Findings:
In Mass Balance and Traceability for RSPO SCCS procedure (SOP/WINA-PPC-12-008) Rev. 03 dated January 18, 2016 in point 5.4 Mass Balance Calculation the company informes about the fixed inventory periods.
Based on mass balance report year 2015 (CPO & PK) that the quantity of RSPO material inputs and outputs
are balanced within a fixed inventory period which does not exceed 3 (three) months and company has not
been used overdraw all transaction or positive stock condition currently so that the material or product has
allocated to outputs supplied.
QMF: RSPO-007c-13
rd
Findings:
All volumes of product that are delivered are deducted from the material accounting system according to actual daily conversion ratios and output supplied to customers does not exceed the input of material received.
Supply chain model between supplier and company as same as mass balance (MB) so that section C.6.3
and C.6.4 not applicable. Whereas, refining losses are neglected from mass balance system.
Compliance status: Full Compliance
QMF: RSPO-007c-13
rd
Verification result:
Company provide contract document with transporter companies and letter of commitment. The contract
and letter of commitment has included RSPO-SCCS requirement such as will not relinquish legal ownership of the product during outsoursed process, will give certification body have access to the outsourcing
contractor or operation if an audit is necessary, will comply to RSPO-MB requirement system.
The new 2 transporters that have been informed to certification body, have already signed contract agreement and letter of commitment to fulfil the requirements of the RSPO SCC Standard.
1. PT Putra Bhakti Ikutubo
Contract No.013/SPKJTB/WINA-PBI/VI/2015 signed on June 02, 2015 by Ms. Sherley Purwonegoro as
President Director of PT Putra Bhakti Ikutubo and Mr. Taufik Tamin as Excecutive Director of Wilmar Group
Unit Gresik. The letter of commitmer to follow the regulation of RSPO SCC systems including the readiness
to ensure that certification bodies (CBs) have access to outsourcing operation if an audit is needed has
been signed by Mr. Stephen Kurniawan as Director on November 06, 2015.
2. CV. Bumi Shakti
Contract No.015/SPKJTB/WINA-BS/VI/2015 signed on June 02, 2015 by Mr. Anwar Ilyas as President Director of CV Bumi shakti and Mr. Taufik Tamin as Excecutive Director of Wilmar Group Unit Gresik. The letter of commitmer to follow the regulation of RSPO SCC systems including the readiness to ensure that certification bodies (CBs) have access to outsourcing operation if an audit is needed has been signed by Mr.
Hersan Rahardja as Vice Director on January 12, 2015.
Auditor Conclusions: Closed
QMF: RSPO-007c-13
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3.3
Identified Non-conformances against RSPO SCCS Requirements, Corrective Actions Taken and Auditors Conclusions
During 3rd surveillance audit, there are not non-conformity issued.
QMF: RSPO-007c-13
rd
4.0 CERTIFIED
RESPONSIBILITY
ORGANISATIONS
ACKNOWLEDGEMENT
OF
INTERNAL
Purnomo Adi N
Head of Management System
Dated : 29 January 2016
Riki Harpan
Lead Auditor (Under Monitoring)
Dated : 29 January 2016
QMF: RSPO-007c-13
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APPENDICES
Appendix 1: List of Abbreviations
B/O
CPO
CSPO
CPKO
CPKOL
CPKS
FIFO
MB
P&C
PKE
PKO
SCCS
SI
SO
SLP
SDD
WB
WINA
Bill of Lading
Crude Palm Oil
Certified Sustainable Palm Oil
Certified Palm Kernel Oil
Crtified Palm Kernel Olein
Certified Palm Kernel Sterin
First In First Out
Mass Balance
Principles & Criteria
Pal Kernel Expleler
Palm Kernel Oil
Supply Chain Certification System
Shipping Instruction
Sales Order
Shipment Loading Detail (SLD);
Shipment Discharging Detail (SDD)
Weight Bridge
Wilmar Nabati Indonesia
Nama Supplier
PT.Sinar Alam
Permai - Kumai
Alamat
Jl. Pelabuhan Panglima Utar,
Tanjung Kalaf, Kelurahan
Kumai Hulu, Kecamatan
Kumai, Kabupaten Kotawaringin Barat, Kalimantan
Tengah, Indonesia
Jl. HM. Arsyad KM 20, Desa
Bapanggang Raya, Kecamatan Mentawa Baru, Kotawaringin Timur, Kalimantan
Tengah, Indonesia
Contact
Person
Certificate No.
Supply
chain
model
Expiry
Date
0532
6702985 /
61091
Andreas
Pradipta
18502263 001
Mass balance
18 Februari
2018
08524693531
7
Hasyim
Asari
18502266 001
Mass balance
18 Februari
2018
No. Telp
Nama customer
Alamat
Contact Person
Certificate No.
Supply
chain
model
Expiry Date
QMF: RSPO-007c-13
rd
Nama customer
Alamat
Contact Person
Certificate No.
Supply
chain
model
Expiry Date
FrieslandCampina
PT.Kievit Indonesia
Arif Mohtar
C829955CURSPO SCCS-012013
SG/MB
14-Nov-18
Natural Oleochemicals
SDN BDH
Nagarathanam
RSPO SC 0043
SG/MB
9-Sep-18
Neni K
SG/MB
26-Jan-20
C813306CURSPO SCCS-042014
SG/MB
22-Sep-17
QMF: RSPO-007c-13