320D Excavator BZP00001-UP (MACHINE) POWERED BY C6.4 E...

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Product: EXCAVATOR
Model: 320D EXCAVATOR BZP
Configuration: 320D Excavator BZP00001-UP (MACHINE) POWERED BY C6.4
Engine

Troubleshooting
C4.2 and C6.4 Engines for Caterpillar Built Machines
Media Number -KENR5342-21

Publication Date -01/11/2012

Date Updated -07/11/2012

i02961531

SMCS - 127A-035

Use this procedure in order to troubleshoot high fuel rail pressure or use this procedure if the following
event code is active. Refer to Troubleshooting, "Event Codes" for information about event codes and the
default trip points for these codes. You must access the monitoring system on Caterpillar Electronic
Technician (ET) in order to view the current trip points for these codes.
Table 1
Event Code
Default Conditions which
Generate this Code

Description

E396(1) High Fuel Rail

Pressure

The fuel rail pressure is above the

trip point.

System Response
If equipped, the warning light will
illuminate.
The code is logged.
The engine will default to a
predetermined value.

Diagnostic codes and event codes

High pressure relief valve
Fuel return line

Contact with high pressure fuel may cause fluid penetration and burn
hazards. High pressure fuel spray may cause a fire hazard. Failure to

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follow these inspection, maintenance and service instructions may cause

personal injury or death.

Do not loosen any high pressure fuel lines when the engine is running.
The high pressure in the fuel lines can cause personal injury or death.
Wait 60 seconds after the engine has stopped to allow pressure to purge
before any service or repair is performed on the engine fuel lines.

Diagnostic Codes and Event Codes

Connect Cat ET to the service tool connector. Check for active diagnostic codes and event codes.
Look for active diagnostic codes that are related to the high pressure fuel system. Use the appropriate
circuit test to troubleshoot any active codes before continuing.

High Pressure Relief Valve

A failed high pressure relief valve will prevent the release of excess fuel back to the pump. Refer to the
Systems Operation/Testing And Adjusting manual. If a faulty high pressure relief valve is suspected,
replace the valve. Refer to the Disassembly and Assembly manual.

Fuel Return Line

Check the fuel return line for the following problems: restrictions, collapsed lines and pinched lines.
If problems are found with the fuel return line, repair the line and/or replace the line. Refer to the
Disassembly and Assembly manual.
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All Rights Reserved.
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