Rojina K.C.

Contact No. - +977 9851162591, 9808773449

Email ID: - Rojinaa.kc@gmail.com
Address: - Tinkune, Kathmandu
Career Objective
To grow as an emerging and proficient person by utilizing the set of skill I possess and by
learning and adapting different management culture and practice.

Job Experience
Senior Customer Care Representative, (June 24, 2014-Jan 22, 2016)
Unitech Networks Pvt. Ltd, Lazimpat
Responsibilities
Promoting, marketing the product and service of company
Dealing with customer queries (electronically and face to face)
Process orders, forms, application and requests
Maintain customer databases
Follow Up
Program Coordinator, Global Trainers
(2014-current)
Responsibilities
Set the agenda
Define roles of respective team members
Conduct the session
Marketing and public relation
Follow up
Internship
(Aug 28, 2011-Oct 25, 2011)
Himalayan Bank Limited, Baneshwor, Kathmandu
Responsibilities
CSD- Responding to customer's queries, preparing cheque book, cards.
Remittance - Register the required entries.

Marketing - Provide information about the product and service of the organization
Training and exposures

Field Visit
Date:12/25/2014
Facilitated by:
Phoenix College of Management
Tally and Excel
Einstein Institute of Information Technology
Date: Aug 1, 2013-Sep 16, 2013
Small Hotel Management Training
Everest Manpower Training Centre
Date: Feb 17, 2008- Feb 25, 2008
(On partial fulfillment of college course)
Academic Qualifications
Masters in Business Management (2014-ongoing)
Phoenix College Of Management (Affiliated to Lincoln University)
Thapagaun, Kathmandu
Bachelor in Business Administration (2008-2014)
V.S Niketan College (Affiliated to Pokhara University)
Minbhawan, Kathmandu
HSEB (Higher Secondary Education Board) (2006-2008)
Faculty- Management
V.S Niketan College
Minbhawan, Kathmandu
SLC (School Leaving Certificate) (2006)
V.S Niketan H.S School
Minbhawan, Kathmandu

Additional Skills

Microsoft Office Package (Word, Excel, Power point), E-mail, Internet.

Good presentation skill.

Good communication skills in both written and verbal languages Nepali and English.

Willingness to take full responsibility.

Good patience with reliability and responsibility.

Adaptable as per the situation.

Pleasing personality along with the ability to motivate and influence people.

About Me
Pemanent Address
DOB
Sex
Marital Status
Interests/Hobbies

Kathamndu Metropolitan City, 35, Tinkune

11th June, 1990
Female
Unmarried
Reading books, Dancing, Listening music, giving presentation

References
1. Mr. Amrish Kumar Das
Program Coordinator
Phoenix College of Management
Contact No: +9779841647661

2. Ms. Eajju Joshi

Human Resource Manager
Unitech Networks Pvt. Ltd
Contact No : +977902012000

DECLARATION:
I hereby declare that the above mentioned information is true to the best of my knowledge and I bear
responsibility for the same.