Information and Communications

Technology (ICT) Profile

September 2016

For the year ended 2015

Figure 1
ICT Sector GDP and % of Total GDP
260

This profile for the year 2015 was generated

using data from a sample of 1,500 businesses
with a response rate of 87.2 per cent. The results
show the core indicators on the use of ICT by
businesses. Comparisons are between 2014 and
2015.

$236

4.0%
3.6

$222
220

3.6%

$213

200
0

3.2%
0.0%
2011

2012

2013

2014

ICT GDP

2015

% of Total GDP

Figure 2
ICT Capital Investment
143

150

119
125

107
88

100
73
75
50
0
2011

The ICT sector contributed 3.6 per cent or $213

million to GDP in 2015 (Figure 1).
Capital investment in ICT increased by 35.2 per
cent from $88 million in 2014 to $119 million in
2015 (Figure 2). This growth was comprised of
a $39.9 million increase in the purchase of IT
equipment and an $8.5 million reduction in the
purchase of computer software.

3.9
$229

2012

2013

2014

2015

Figure 3
IT Professionals
400
350

# of Jobs

4.0

240

The ICT Sector GDP and Capital Investment

4.4%

4.2

$239

$ Millions

The
Information
and
Communication
Technologies (ICT) sector comprises a
combination of manufacturing and services
industries that enable or fulfill the function of
information processing and communication,
including transmission and display by electronic
means. These industries are involved in the
development, delivery and support of advanced
technological products.

$ Millions

4.3

% of Total GDP

Composition of the ICT Sector

328
307

306
300

229

223

2014

2015

250
0
200
2011

2012

2013

IT Professionals and ICT-Related Employment

ICT-related employment decreased by 3.2 per

cent or 23 jobs (Figure 4).

ICT-Related Employment and % of Total Employment

1,200

1,000

2.4

2.5%

2.4

2.4

2.4%
2.3%

914
838

838

800

2.1
708

2.2%

2.1

2.1%
2.0%

685

1.9%

ICT-related employment accounted for 2.1 per

cent of total filled jobs in 2015, unchanged from
2014.
Department of Statistics

600
0
2011

2012

# Employed in ICT

2013

2014

2015

1.8%
0.0%

% of Total Employment

Figure 4

Between 2014 and 2015, employment of IT

professionals decreased by 2.6 per cent or 6 jobs
(Figure 3).
# of Jobs

% of Total Employment

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Information and Communication Technology (ICT) Profile

Business Use of ICT

Figure 5
Business Use of ICT

In 2015, 93.0 per cent of businesses surveyed

reported using computers for business
operations, up 4.8 per cent over 2014 (Figure 5).

Internet

91.7

Tablets

36.0

Smartphones

Nearly 7 out of every 10 (68.7 per cent)

companies indicated the use of wifi-enabled
devices to conduct business, with smartphones
being the most widely used device (Figure 5).
The number of businesses that placed orders via
the internet increase by 2.4 percentage points to
9.1 per cent. Business that received orders via
the internet increased by 8.6 percentage points to
38.8 per cent (Figure 6).

Wifi-enabled devices

68.7

Computers

93.0

0.0%

50.0%

100.0%

Figure 6
Business Use of ICT
Placed orders via internet

9.1

Received orders via internet

38.8

Extranet

Approximately sixty-one per cent (60.5 per cent)

of companies used an internal network during
2015. The most commonly used network was a
Local Area Network (LAN) at 39.2 per cent
while 37.1 per cent of companies used a private
internal network (intranet).

23.3

Local Area Network (LAN)

39.2

Intranet

37.1

Internal Network

60.5

0.0%

20.0%

40.0%

60.0%

80.0%

Figure 7
Business Use of Internet by Activity

Business Use of Internet by Activity

62.4

The leading uses of the internet by businesses

were sending or receiving e-mails, getting
information from government and about good
and services, and interacting with government
(Figure 7).

Internet banking

74.6

Interacting with government

81.5

Getting information (government)

87.8

Getting information (goods or

services)

87.8

The number of businesses that used the internet

to recruit staff grew by 18.5 percentage points to
46.1 per cent. Staff training via the internet grew
12.1 percentage points to 45.5 per cent. (Figure
8).
The number of businesses that provided
customer service using the internet increased by
8.7 percentage points to 53.7 per cent in 2015
(Figure 8).

Sending or receiving email

0.0%

92.0
50.0%

100.0%

Figure 8
Business Use of the Internet by Activity
Staff training

45.5

Recruitment

46.1

Delivering products

21.1

Customer service

Note to Readers: Some data reported in this ICT profile may be

different from data reported in previous publications as they
include the latest revisions made by the Department of Statistics
to data published previously.

Department of Statistics

53.7

Other financial services

39.5

Telephoning via internet

0.0%

46.8
30.0%

60.0%

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Information and Communication Technology (ICT) Profile

Trade in ICT Goods and Services

Bermudas ICT trade deficit increased by 3.4 per

cent or $2.0 million in 2015 (Figure 9).
The wider deficit reflected an increase in imports
of ICT services of 10.8 per cent or $7.9 million
which was slightly offset by an increase in
exports of 4.2 per cent or $2.7 million.

0.0
-20.0
$ Millions

Figure 9
ICT Trade Balance

-39.6

-31.7

-40.0
-58.1

-60.1

-60.0
-80.0
2011

-36.8

2012

The value of ICT goods imported decreased by

$3.2 million in 2015, particularly x-ray
apparatus, electro-diagnostic apparatus and
magnetic resonance imaging apparatus.

2013

2014

2015

Figure 10
ICT Services Imports
Information
services
8.7%

ICT services imports consisted of computer

services (67.5 per cent), Telecommunications
services (23.8 per cent) and Information services
(8.7 per cent) (Figure 10).

Computer
services
67.5%

Telecommunications
services
23.8%

Outsourcing of ICT by Businesses

The majority of companies surveyed (58.0 per

cent) did not outsource their ICT needs in
2015. Almost a third of companies (32.2 per
cent) outsourced their ICT needs to other local
companies and one in every 10 companies (9.8
per cent) outsourced their ICT needs overseas
(Figure 11).

Figure 11
Businesses Outsourcing ICT
Companies
with Local ICT
Outsourcing
32.2%
Companies
with no ICT
outsourcing
58.0%

Companies with overseas ICT outsourcing

primarily used companies based in the United
States of America.

Companies
with Overseas
ICT
Outsourcing
9.8%

Gross Median Annual Income for ICT-Related

Jobs

The gross median annual income for ICTrelated jobs increased 0.8 per cent to $76,247
in 2015. This ranked above the economy-wide
gross median annual income of $63,657.

Figure 12
Gross Median Annual Income for ICT-Related Jobs
$120,000
$90,000
$60,000
$30,000

The rise in gross median annual income for

Electrical and Electronic Engineers was due to
the addition of 7 extra positions in that
occupational category (Figure 12).

Department of Statistics

$0
Electrical and Computer Physical and Extraction Electrical and
Electronic Professionals Engineering and Building Electronic
Engineers
Science
Trades
Equipment
Technicians Workers
Mechanics
2014 2015
and Fitters

Page |3

Information and Communication Technology (ICT) Profile

Published by the Government of Bermuda

September 2016
The Cabinet Office
Department of Statistics
Cedar Park Centre,
48 Cedar Avenue, Hamilton HM 11, Bermuda
P.O. Box HM 3015
Hamilton HM MX, Bermuda
Tel: (441) 297-7761, Fax: (441) 295-8390
E-mail: statistics@gov.bm
Website: www.gov.bm/department/statistics

Department of Statistics

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