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Used through personal computers, server storage and point-of-sale or cash register
systems.
It also created new communication forms and other business methods that companies use
when processing financial and business information. The Internet allows these companies
to set up websites or other electronic order systems to sell products and generate a
pipeline for future business sales.
The ability to communicate and transfer information via the Internet.
Companies developed business websites that allow consumers to review information
about the company and its products before making purchases. These websites also
provide consumers with a means for communicating with the company.
The Internet also has allowed companies to find ways for lowering operational costs and
saving capital on production of goods or services. Companiesimplement business
software to track various business operations and review the efficiency and effectiveness
of each department.
4. Success factors in E-commerce
a. Providing value to customers vendors achieve this by offering a product or product line
that attracts potential customers a a competitive price, as in non electronic commerce.
b. Providing service and performance-offering responsive,user friendly purchasing experience
.
c. Providing attractive website- tasteful use of colors, graphs, photographs, fonts,animation
and more .
d. Providing incentives for customers to buy and to return-sales promotion to this involve
coupons,special offers and discounts.
e. Providing personal attention- personalized websites,purchase suggestions and personalized
special offers.
f.
Providing sense of community chat rooms, discussion boards, soliciting customers input,
loyalty schemes and affinity programs .