Professional Documents
Culture Documents
APPENDICES
Bibliography
Reports- it is where the transactions are kept.
Cashier- it is where the computing of products order are made.
Inventory it is where the stocks are stored and dispatched
Admin The highest user level and has full control of the system
Problem Definition
The present system, clients are coming in to buy products they need, but
due to the manual processing the cashier wont able to list all the needed items in
short time of the customers. Once the customer orders are made, the cashiers
will compute the price of each product made and automatically generate a data
for the transaction. With regards to the grocery time management, time is very
important on rush hour, client should stay in line for a shorter period of time so
that new clients will take their place immediately to serve more clients and earn a
profit on the side of the grocery store owner. In this way, the cashier can take
charge for the next customer that is going to order and pay all of the items he/she
wishes to buy.
Fact-Finding Techniques
Interview Report
Date: August 8, 2015
Time: 8:00AM
Venue: SJC Grocery Store
Interviewee: Lani C. Billena (Manager)
Luvy Cabungcal (Cashier)
Interviewer: De Leon, Mark Joseph, Espineli, Jude
Vincent, Urian, Ian Jasper C.
Summary:
- No system used, only manual
- Problem with inventory records
- No database
- Manual encoding of data
- Manual taking of orders in customers need
Problem Definition
Observation Report
Date: July 11, 2015
Time: 3:30pm
Entity to be Observed (Person, Location, Procedure, etc)
Person: Luvy Cabungcal & Lene Capule
- They are pressured in getting orders especially
when the grocery has many customers.
Location:
- The location is well cleaned. It is crowded at holiday
and big seasons.
Procedure:
- Every time a customer comes, the employee has to
transact the items they wish to buy and get their orders
by manually listing it.
Observer: Espineli, Jude Vincent
Summary:
- It takes more time to manually list all the orders
and list them into a manual record of
transactions.
- Sometimes, the customers have difficulty in
ordering the items they wish to buy because they
cannot decide how many items they wish to buy.