USER GUIDE

VAIOSoft, Inc

VAIOSoft Recovery Manager User Guide

VAIOSoft, Inc

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

VAIOSoft, Inc

Recovery Manager User guide

Copyright 2004 by VAIOSoft, Inc.
All rights reserved
VAIOSoft, Inc. assumes no responsibility for errors or omissions in this document. Information in this document is subject
to change without any notice and does not represent a commitment on the part of VAIOSoft, Inc. This software in its
entirety and this manual are copyrighted by VAIOSoft, Inc. with all rights reserved. This software, manual and
documentation are provided to you under the license agreement contained herein. None of these may be copied,
reproduced, reprinted, translated, transmitted, or distributed in whole or in part.

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

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End-User License Agreement

Important Please read before installing or using software program.
This License Agreement allows you to use the VAIOSOFT software program (Software) contained in the disk package,
provided you agree to the terms of this Agreement. This Agreement is a binding legal contract between you (as either an
individual or entity), and VAIOSOFT. By installing or using the software you agree to be bound by this Agreements terms
and conditions, below. If you do not agree to these Terms and conditions, within seven (7) days of purchase return the
unopened disk package, all-accompanying materials and original packaging, with your proof of purchase, to the place
where you acquired this product for full refund.
VAIOSOFT LICENSE AGREEMENT

1. GRANT OF RIGHTS. This VAIOSOFT software program contained in the disk package is
licensed, not sold, to you by VAIOSOFT or its licensed marketing agents, and it is protected by United States copyright
laws and international treaty. VAIOSOFT grants to you the right to use one copy of the Software on a single computer at
any one time. You may not use other set of disks which may be provided in the disk package (which include 3.5, 5.25,
and/or CD-ROM discs) on another computer without first obtaining a license for use of additional software copies from
VAIOSOFT. You may make one additional disk copy of the Software solely for backup or archival purposes. You may not
copy the written materials accompanying the Software. You may not reverse engineer, decompile, disassemble, copy,
create a derivative work, or otherwise use the Software, except as stated in this Agreement. You may transfer the
VAIOSOFT software program for use on another single computer, provided no copies of the VAIOSOFT software
program are retained for use on any other computer. You may not loan, rent or lease the VAIOSOFT software program,
but you may transfer your rights under this Agreement on a permanent basis, provided you transfer to the recipient this
License Agreement, all the copies of the VAIOSOFT software program and its accompanying written materials, AND the
recipient
agrees to the terms of this Agreement.

2. LIMITATION OF WARRANTY AND LIABILITY. This Software is licensed to you AS IS.

VAIOSOFT sole liability, and your exclusive remedy, for any defects in this products materials or media found within
ninety (90) days of purchase shall be, at VAIOSOFT option, either (a) return of the price you paid (with your proof
purchase); or (b) repair or replacement of the Software or VAIOSOFT supplied hardware (if returned to VAIOSOFT,
shipping pre-paid, with your proof of purchase). VAIOSOFT accepts no responsibility for failure of Software or VAIOSOFT
-supplied hardware, which has resulted from accident, abuse, or misapplication.

3. REMEDIES. These remedies are not available outside of the United States. THESE REMEDIES ARE IN LIEU OF
ALL OTHER REMEDIES AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL VAIOSOFT OR ITS
LICENSED MARKETING AGENTS BE LIABLE TO YOU OR YOUR ASSIGNS FOR DAMAGES, INCLUDING ANY LOST
PROFITS, LOST INFORMATION, BUSINESS INTERRUPTION, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF VAIOSOFT OR ITS
LICENSED MARKETING AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some
jurisdictions do not allow excluding or limiting implied warranties, or limiting liability for incidental or consequential
damages, and some jurisdictions have special statutory consumer protection provisions that may supersede this
limitation. As a result this limitation may not apply to you if prohibited by the laws of your jurisdiction.
4. CUSTOMER SUPPORT. VAIOSOFT will attempt to answer your requests for technical support concerning the
Software provided. However, this service is offered on a reasonable efforts basis only, and such service may be
discontinued or changed at any time, without notice and without obligation to you. VAIOSOFT will provide Technical
support for the Software only when it is used under conditions and on operating systems for which the Software was
designed. VAIOSOFT may not be able to respond to or resolve every request for support.

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5. GENERAL. If any provision of this Agreement is found to be unlawful, void or unenforceable, then that provision shall
be severed from this Agreement and will not affect the validity of enforceability of any of the remaining provisions. This
Agreement is governed by the laws of the State of California, USA

6. U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND. The Software and any accompanying materials are
provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government and agencies thereof is subject to
restrictions set forth herein and in subparagraphs (c) (1) and (2) of 48 CFR 52.227 19, Commercial Computer Software
Restricted Rights, as applicable (or, as applicable, similar regulatory restrictions on Rights in Technical Data and
Computer Software, e.g., DOD FAR Supplement 252.227-7013 (c) (1) (ii). All unpublished rights of VAIOSOFT reserved
under US copyrights laws.

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

CONTENTS

VAIOSoft, Inc

Table Of Contents

Page No

Chapter 1: Introduction
VAIOSoft Recovery Manager

Chapter 2: Getting Started

Recovery Manager system requirements

Installing Recovery Manager

Installing Recovery Manager from the CD-Rom
Installing from web download

9
9

Launching Recovery Manager

Uninstalling Recovery Manager

Chapter 3: Working with the VAIOSoft Recovery Manager

The Information Tab

11

The Backup Tab

12

The Restore Tab

13

The Duplicate Tab

14

The Recovery Tab

15

The Format/Erase Tab

17

The About Tab

19

Appendix A: VAIOSoft Technical Support

20

Appendix B: Trouble Shooting & Frequently Asked Questions

22

Recovery Manager User Guide

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VAIOSoft, Inc

CHAPTER

Introduction
VAIOSoft Recovery Manager

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

VAIOSoft, Inc

Introduction
VAIOSoft Recovery Manager
Application: Recovery Manager provides valuable solutions to any photographer, news agency, journalist, security
specialist, physician, corporation or individual or any anyone who uses a digital camera or camcorder, notebook, palmtop,
PDA, cellular phone, digital recorder, portable medical equipment, data logger or other flash memory card as an important
tool of their trade. Recovery Manager provides features for Backup, Recovery & Format of flash media.
Safe and Easy Data Recovery: Recovery Manager can recover files from all types of flash media. Various file types like
Images, movies and songs that have been lost due to system or battery failure, format or deletion and corruption caused
by hardware or software malfunction can be recovered. Recovery Manager - Recovery is a data recovery software that
can recover data from CompactFlash, SmartMedia, Memorystick, Multimedia Card (MMC), SecureDigital card (SD), IBM
Microdrive, PC card etc. from any manufacturer.
Simple Backup tool for Flash: Recovery Manager also serves as an effective backup tool for Flash media. It works with
all types of flash media like CompactFlash, SmartMedia, MemoryStick, Multimedia Card (MMC), SecureDigital card (SD),
IBM MicroDrive, PC card etc. from any manufacturer. With few clicks, users can take the backup of a flash media.
Format / Erase Utility: Recovery Manager also provides a feature for Flash Media Format, an application designed for
initializing the digital media to the factory default condition.
Data Recovery from Bad media: Recovery Manager Recovery is capable of recovering images from corrupted media
(only SM & MS) when accessed from OnSpec / CompuApps Flash products.
Data Recovery for Novice: With VAIOSoft Recovery Manager V1 Recovery you don't have to be a professional
computer technician. By using our software you can recover data in few clicks.
VAIOSoft Recovery Manager V1 is available for Windows, Macintosh & Linux operating Systems.

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

CHAPTER

VAIOSoft, Inc

Getting Started
Recovery Manager system requirements?

Installing VAIOSoft Recovery Manager?

Installing Recovery Manager from the CD-ROM
Installing from Web Download

Launching Recovery Manager?

Uninstalling Recovery Manager?

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

VAIOSoft, Inc

Getting Started
Recovery Manager System Requirements
Minimum requirements: 64 MB RAM, Network Interface Card.
Minimum storage space: 6 MB

Installing VAIOSoft Recovery Manager

Installing Recovery Manager from the CD-ROM
1. Insert the Recovery manager CD into your CD-Drive.
2. If the installation program does not start, double click the My Computer icon displayed on the desktop.
3. Double click the drive letter of your CD-ROM drive, double click the setup.exe to start the installation.
4. Follow the on-screen instruction to complete the setup.
5. Recovery Manager icon will be displayed in the desktop, after installation is completed.
Installing from Web Download
Double Click the Setup.exe downloaded from Web and follow the on-screen instructions displayed by the installation
program.

Launching Recovery Manager

You can start Recovery Manager by selecting the Start menu, then highlighting Programs, then VAIOSoft Recovery
Manager, and then clicking on Recovery Manager.

Uninstalling Recovery Manager

1 On the Windows taskbar, click Start >Settings > Control Panel.
2 Double-click Add/Remove Programs, then select Recovery Manager.
3 Click Add/Remove.

Recovery Manager User Guide

Copyright 2004 by VAIOSoft, Inc.

CHAPTER

VAIOSoft, Inc

Working with VAIOSoft Recovery Manager

Working with Information Tab

Working with Backup Tab

Working with Restore Tab

Working with Duplicate Tab

Working with Recovery Tab

Working with Format Erase Tab

The About Tab

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Working with VAIOSoft Recovery Manager

The Information Tab
Provides information about the selected device, the capacity, the volume label, driver letter, etc.,

Figure 1 (Information Page for Recovery Manager)

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The Backup Tab

Using Backup and Restore option, the contents of a media can be converted as an image file and it can be restored to
another media. With this feature, we can easily make multiple copies of a media. Recovery Manager Backup provides an
option to backup the used space alone for SmartMedia and Memory Stick. This is helpful for taking backup of data in a
short time.

Figure 2 (Backup page of Windows Recovery Manager)

2.1 Steps for taking backup of a media in Windows

1. Launch Recovery Manager and click on Backup tab
2. Select the device
3. Select the location by using Browse button and enter the file name for the backup.
4. Click on Backup button
This will create the backup file in the selected location

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The Restore Tab

This option is to restore the data back to any flash media from the backup image file created in backup process. The
backup image file can be restored to a media of equal size or greater than the original media.

Figure 3 (Restore page of Recovery Manager in Windows)

3.1 Steps for restoring backup image file in Windows

1. Launch Recovery Manager and click on Restore tab
2. Select the image file
3. Select the device where the target media is inserted
4. Click Restore.

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The Duplicate Tab

Using this option, contents of a media can be exactly duplicated to another media of same size. The content of the
original media is completely copied to the new backup media.

Figure 4 (Duplicate page of Recovery Manager in Windows)

4.1 Steps for duplicating a media in Windows

1. Insert the media in the card Reader
2. Select the device
3. Launch Recovery Manager & Click Duplicate tab
4. This will read the original media and prompt for inserting the new media.
5. Now insert the target media and click OK
This will copy the contents to the new media.

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The Recovery Tab

The Recovery Manager - Recovery window provides the following options.

Options Button
Help button to open the help for Recovery
Recover Button to start recovering files from the selected drive
Close button to close application

Figure 5 (Recovery Page of Recovery Manager in Windows)

5.1 Recovering from Media in Windows

To recover from a media, do the following steps.
1. Launch Recovery Manager & goto Recovery page
2. Select the device in the left pane
3. Click Options Button and do changes as required
4. Click on Recover button to start the recovery
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5.2 Recovery Manager Recovery Options

The following are the various options available in Recovery Manager - Recovery.
Default Folder
The folder where recovered files will be stored can be selected as per user choice.
Default Name of the Recovered Files
The recovered files are stored with the prefix set in this option.

Figure 6 (Recovery Options Page of Recovery Manager in Windows)

Selecting File Type to Recovered

It is possible to select or Deselect a particular type of File so that particular type
of files alone will be recovered
Recovered Type
If user wants to copy undeleted files also along with the deleted files, Selecting Recovered All Files can do it
(This option is only for Windows and Mac).
Thumbnail View
It is also possible to disable thumbnail view during restore by selecting this option

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The Format Tab

Recovery Manager Format is an application designed for initializing the digital media to the factory default condition.
Unlike operating systems format, this format utility will actually do the low-level format so that it is guaranteed to work with
Digital Media device(s) like Digital Camera or Digital Camcorder etc. By doing format it erases the blocks and then puts
the File System data instead of just writing zeroes in the media.
There are two options available in the format utility as quick & full format.

Figure 7 (Format page of Recovery Manager in Windows)

Quick Format
This option will just erase all the data contents in the media. In this option it will not recover any bad blocks from the
media. Quick Format also checks to see if the number of bad blocks in the media is within the allowed limit. A large
number of bad blocks usually indicate worn out media.
Full Format
By doing Full format the entire media will be fully wiped out. This option will recover any bad block(s) from the media. This
will take longer time to finish when compared to Quick Format but will recover some of the defect blocks caused on the
media, such as writing to a media while the Digital Camera power is insufficient.
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Note: By doing a format, all the data that are currently available in the media will be destroyed. If you have important data
in the media please backup before doing a format
Steps for doing Format in Windows
1. Launch Recovery Manager and go to Format page
2.The option Display Summary when finished can be selected as per the user choice. Selecting this option will
display the summary of the format on completion.
3. Click on Start button to begin formatting of the media. Now a dialog box appears to warn the user about the fact
that the contents of the media will be deleted in the process of formatting.
4. Now the format is started and the progress is shown in the Window. On completion of the format, the summary
dialog is displayed.

Figure 7.1 (Format Summary Window)

5. Click the Close button of the summary and then the Close button of the format Application to quit from the
application.

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The About Tab
This screen displays the VAIOSoft Recovery Manager product version and the company address.

Figure 8 (About Us)

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APPENDIX

VAIOSoft, Inc

Appendix A:
VAIOSoft Technical Support
Before contacting Technical Support
Terms and Conditions of Technical Support
Contacting VAIOSoft

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VAIOSoft, Inc

VAIOSoft Technical Support

Before Contacting Technical Support?
Before contacting VAIOSoft, please try to resolve problems you encounter by using the online Help, the user guide, the
README file, and VAIOSoft corporate web site.
Tips

Your problem may be resolved by applying the most recent patch or upgrade of the software. Go to
www.VAIOSoft.com to download the latest software.

Your product serial number is required to obtain technical support.

If you received a demo or trial version of the product, you are not entitled to complimentary technical support.

Terms and Conditions of Technical Support

Technical support is available to all registered users throughout the life of the product, which began when VAIOSoft
released the software to manufacturing and ends six months after the release of the next version of the software or when
VAIOSoft discontinues its development.
DriveWizard Professional: Upon registration, VAIOSoft provides 30 days of complimentary technical support from the
day of your first contact.

Contacting VAIOSoft
HOW TO CONTACT US
Sales and Licensing Telephone: (408) 844-9800
e-mail: sales@vaiosoft.com
Technical Support Telephone: (408) 844-9800
e-mail: support@vaiosoft.com
General Administration: VAIOSoft, Inc.
3000 Scott Blvd, Suite 109,
Santa Clara, CA 95054, USA.
Telephone: (408) 844-9800
Fax: (408) 844-9804

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APPENDIX

VAIOSoft, Inc

Appendix B:
Trouble Shooting &
Frequently Asked Questions
Does Recovery Manager Recovery writes to the media during restore?
Does Recovery Manager Recovery recovers deleted files from hard drive?
Can I recover deleted images from Memory Stick media?
what is the difference between Duplicate media option and Backup media option?

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Appendix B:
Trouble Shooting &
Frequently Asked Questions
Q1 Does Recovery Manager Recovery write to the media during restore?
A1 No, Recovery Manager Recovery only does the read operation from the media and does not write.
Q2 Does Recovery Manager Recovery recover deleted files from hard drive?
A2 No, Recovery Manager Recovery can recover files from removable devices only.
Q3 Can I recover deleted images from Memory Stick media?
A3 Yes, Recovery Manager Recovery can recover files from various flash medias like CompactFlash,
SmartMedia, MemoryStick, MultiMedia Card(MMC), SecureDigital Card(SD), IBM Microdrive, PC card etc.
Q4 What is the difference between Duplicate media option and Backup media option?
A4 Duplicate media reads the contents of the original media and then writes to the new media, while backup
process creates an image file of the data so that user can restore the contents to new media when required.

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Copyright 2004 by VAIOSoft, Inc.

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