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PROGRAM

ANNOUNCEMENT

Edited by Foxit PDF Editor


Copyright (c) by Foxit Software Company, 2004 - 2007
For Evaluation Only.

CAMPUS CONNECT
SOFT SKILLS PROGRAM

Edited by Foxit PDF Editor


Copyright (c) by Foxit Software Company, 2004 - 2007
For Evaluation Only.

Soft Skills - Program Overview

Overview

maturity, ethics and business acumen in all transactions.

The Campus Connect Program aims at evolving a model

STAR 2.1 aims to ensure a smooth transition of an entry


level graduate from the academic to the corporate

through which Infosys and engineering institutions can


partner for competitiveness to enhance the pool of highly
capable talent for growth requirements in Information
Technology (IT) space. It is aimed at creating an effective

world. The primary focus is on enhancing communication


and confidence, instilling the company values and facilitating
gain of business awareness.

means of backward integration into the supply chain

This Program Announcement under the Infosys

by going into the college campuses from where the IT

Campus Connect Program contains details of STAR 2.1,

industry gets the people for its growth. The nation-

Soft Skills Faculty Enablement Program and Deep Dive FEP

wide program focuses on preparing industry-ready IT

consolidated here for quick reference.

professionals by aligning and enhancing the engineering


student skills with the needs of the industry.

It is generally recognized by the IT industry that the


repertoire of competencies that successful entry level
employees bring to the workplace have four dimensions:
Technical skills, Process skills, Domain skills, and
Professional or behavioral skills.
Soft skills or behavioral skills are those that are
crucial to an employees ability to work smarter.
A survey of employers has revealed that some of
the skills that are essential for entry level employees

At
. a Glance
1. Courseware with Industry aligned focus areas namelya. Business English
b. Communication and Team Work
i. Business Communication
ii. Interpersonal and Intrapersonal skills
iii. Group discussions
iv. Interviews and Presentations
c. Know Your Industry
i. Campus to Company
ii. Entrepreneurial skills development

include: skills involved in using English effectively at


workplace covering reading, writing, speaking, vocabulary
and grammar; communication skills; personal management
with assertiveness and initiative; interpersonal skills;
adaptability to cross cultural environment through creative
thinking and problem solving; the ability to work in teams
and knowledge of the industry. IT companies define the entrants

a gist:
a. Soft Skills workshop is a three day, full time
residential program at Infosys Campus or a host college
b. Targeted typically at behavioral skills faculty

to be Industry Ready when they possess these skills.

c. Suggested number of participants per partnering


college is TWO.

The Soft Skills (SS) program under campus connect

d. Participation is by invitation.

known as the STAR program is based on the imminent

e. Pre-work must be completed before attending the


workshop.

need for young professionals to exhibit high levels of


2

2. SS Workshop is being conducted by the Infosys team -

SS Program Announcement Version 4.1 - April, 2012

Soft Skills - Program Overview


f. Knowledge sharing and facilitation sessions on all
the three focus areas.
g. Participants will receive a copy of the Facilitator
Training Manual.

7. Structured program management to program rollout


with supporting processes and robust documentation in
the form of program announcements, deployment guides,
etc.

h. Key take-aways are:


i.

Understanding the relevance of behavioral skills


for fresh engineering graduates.

ii.

Overviews of Infosys, Education & Research


unit of Infosys, Campus Connect and STAR.

iii. Professional facilitation experience where


participating faculty can practice facilitation in
addition to content walkthrough.
iv. Overview of deployment process of STAR
including the assessment process and development
assignment exposure.
v. Exposure to new technology platforms for
program roll-out assistance.
3. Deep dive SS workshops are being condcuted by the Infosys
team in addition to the workshop - a brief:
i.

All the aspects of FEP are covered with only one major
variance i.e., content.

ii.

DD Workshop covers only one focus area in depth


in contrast to all three focus areas being covered in
the workshop.

iii. Facilitation and content walkthrough restricted


to a single focus area only.
4. Access to a compendium of learning and teaching resources
developed by Infosys faculty over a diverse range of topics.
Content can be made available in the form of softcopy, workbooks and portal content among others.
5. Effective assessment methodologies helping the students to
evaluate their skills before and after the interventions.

8. Technology based mechanisms for leveraging


continuous support and outreach from Infosys to
dedicated task force from colleges for effective rollout
of the program for students.
9.

Planned interventions like road shows, webinars,


seminars, etc. to interact with various stakeholders
in the college namely management, faculty and students.

Rationale for Program


1. Highlight students the importance of behavioral skills
in their career.
2. Share with the students the best-in-class methods
of learning to achieve holisitc accelerated career
opportunities.
3. Offer a platform for students for knowledge sharing
with the industry and help them get industry ready.
4. Share our learning resources in three core areas of
STAR 2.1.
5. Enrich the knowledge of the faculty with role play,
case study, scenarios and experiences to enhance
courseware delivery effectiveness through FEP
and Deep Dive FEP.
6. Familiarize partnering college faculty with the
best-in-class facilitation and assessment methods
to enhance the student learning effectiveness.
7. Share our IP and thus develop a large pool of
faculty across the nation to deliver the Soft Skills
course in the same style and depth as Infosys.
8. Familiarize partnering college faculty to evolve
well defined Soft Skills program rollout plan.

6. Access to a rich bank of Developmental assignments

SS Program Announcement Version 4.1 - April, 2012

Soft Skills - Program Overview

Program Description
The syllabus of Campus Connect STAR Program or
STAR 2.1 enables the student to be better equipped
to face the uncertainities in the environment around
him. STAR 2.1 has been created along with the
lines of the STAR program that is running during
the Education & Research (E&R) training for new
recruits at Infosys, Mysore.

ii. Be more aware of his/her own self confidence,


values.
iii. Understand and handle emotions of self and
others.
iv. Understand the necessity and importance of
working together as a team
v.

Learn how to go about being a good team


player and form an effective team.

vi. Have put their team building skills to test

The SS FEP and DD FEP are designed to bring together


experienced faculty members from partner colleges and
the Infosys team for knowledge transfer interaction

in the various activities to understand where


they stand and improve themselves with each
succeeding activity.

sessions revolving around STAR 2.1.


Here is an overview of objectives for each of the
topics.

c. Group Discussions, Interviews and Presentations


i.

Understand the skills tested and participate


effectively in Group Discussions.

ii.

Appreciate the nuances of the Group Decision


making process.

iii.

Learn the basics of how to make an


effective presentation and have numerous
practice presentations in small groups and
larger audiences.

iv.

Attend any type of interview with confidence


borne out of knowledge gained and practice

1. Business English
a.

Practice all aspects of Language skills required


for global professional. Gain insight into the basic
aspects of reading, writing, listening and speaking
dimensions of English.

b.

Practice language skills to eliminate errors in


pronunciation and sentense construction.

c.

Gain a functional understanding of basic English


grammar and vocabulary.

sessions.

2. Communication and Team Work


a. Business Communication
i.
ii.

Understand and enhance interpersonal


communication process
To intoduce the fundamentals of communication

3. Know Your Industry


a. Campus To Company
i.

iii. To intoduce role of body language in communication


iv. How should we listen to people - Importance of
active listening.
b. Intrapersonal and Interpersonal Skills
i.

Understand the importance of various skills


involved in developing enriching interpersonal
relationships.

SS Program Announcement Version 4.1 - April, 2012

Understand what constitutes proper grooming


and etiquette in a professional environment.

ii.

Learn practical tips to handle him/her in a


given professional setting.

iii.

Have practiced the skills necessary to


demonstrate a comfort level in executing the same.

Soft Skills - Program Overview


b. Entrepreneurial Skills Development
i. Set specific measurable goals for themselves
in their personal and/or professional life.
ii. Understand the skills and the intricacies
involved in starting an entrepreneurial
venture.
The workshops are conceived to be highly interactive,
discussion oriented learning sessions. Multimedia tools
like videos and other digital platforms may also used to
drive home critical points. Individuals learn from team
activities in addition to receiving personalized briefing.
Process Overview Conducting a Soft Skills
Workshop involves key phases such as Event Planning,
Faculty registration, Event execution and Post-event
Reporting.
Planning phase involves identification of
participating colleges, event communication, and
nomination of faculty members by participating
college, facilities booking including classrooms/
equipment/ accommodation for guests & Infoscions
associated with the event, ordering of giveaways
and participant materials, registration of faculty
members on the Campus Connect portal. Detailed
agenda preparation that has several interactive
and work group sessions.
Faculty Registration phase results in list of
confirmed nominations for the event together with
individual travel plans. Typically the nominated
faculty members will have time to familiarize
themselves with the Soft Skills courseware and
Campus Connect portal.
Event Execution phase involves program kickoff, hourly execution and tracking of agenda
activities. Socializing, case studies, campus tour,
meeting with Infoscions and networking are a part
of the workshop. One of the primary activities is
the preparation of Soft Skills rollout plan for the
specific college by the respective college faculty
members that will be shared with the group.
All participating faculty members will receive a
certificate at the closure of the program.

Post-Event Reporting phase focuses on


analysis of feedback, management reporting,
communication to college management and
individual colleges sharing their roll-out plans
after discussion with their management and
teams in the college.

Pre-Requisites
1. Colleges need to be Campus Connect partner college.
2. College Single Point of Contact (SPoC) needs to
communicate the names and contacts of college
faculty members who will participate in this
workshop.
3. Preferably faculty from humanities background
should participate in SS related activities.
4. Nominated faculty needs to be a permanent faculty
with 5 to 10 years of teaching experience.
5. Nominated faculty member must be willing to drive
the Soft Skills Rollout at college campus.

Program Governance
College SPOC College SPOC will be one of the core
team members of the respective colleges.
Infosys SPOC An Infoscion who interfaces and
manages the relationship with the partner college.

Reference Information
1. Soft Skills Deployment Guide
2. Faculty Training Manual
3. Participant Manual

Program Benefits
1. Professional Skills Development (a vertical under
Education and Research unit at Infosys) has
prepared and reviewed the courseware providing
direct alignment with IT industry needs
SS Program Announcement Version 4.1 - April, 2012

Soft Skills - Program Overview


2. On-Campus offering saving travel, living and other
expenses
3. Infosys certified Alliance Partner help can be taken for
course delivery, contact sessions and assessments
based on mutually agreed commercial terms
4. Interactive, experiential learning methods providing
real-life examples/ situations

Program Deliverables
1. Roll-out of SS batches for students in the college
2. Faculty and Student Workbook
3. Assessment of students and development assignments
4. Personal interactions and development plan
5. Articles for further reading

Soft Skills Program Rollout


for Students
1. Infosys SPOC to communicate with Campus
Connect partner colleges and brief the key personnel
about the program
2. Shortlist colleges based on their interest and
readiness to run soft skills program
3. Introduce Infosys identified alliance partner contact
to college in case, the college decides to go ahead
with the partner mode of delivery
4. College will enter into contract with the alliance
partner based on mutually agreed commercial
terms
5. College will schedule the soft skills program and
the alliance partner will conduct the same
6. College will be responsible for payments to the
alliance partner
7. Review student feedback with College Management,
Campus Connect contact and record suggestions
for improvement
8. Please refer to Soft Skills Deployment Guide for
6

SS Program Announcement Version 4.1 - April, 2012

Rollout Planning Information


1. Lead time: Consider 3 4 weeks lead time for
scheduling soft skills program
2. Availability of soft copy of student workbook on
college intranet.
3. Training location will be college class room suitable
for group exercises & lectures
4. Equipments:
a. Table and chair for 60 students (Cluster)
b. White board & Markers
c. PC with CD drive and large display
d. DLP Projector / VCD-DVD-VCR
e. Flip chart with markers
f. PA system with collar microphone
g. Computer lab with at least 50 systems for
student assessment
5. Student identification tags
6. Senior member for program kick-off/ close
7. Any Giveaways to the faculty

For Rollout, Suggested


Activities for College SPOC
1. Liaise with Infosys identified Alliance Partner
2. Course Announcement
3. Students Registration
4. Batch planning and Scheduling
5. Arrange Facilities & Equipment
6. Training co-ordination
7. Review with Infosys SPOC
8. Payment to Infosys Alliance Partner

Measuring Improvement
The program also provides an instrument for evaluation
of improvements in soft skills before and after the
training. Please refer to Soft skills Deployment Guide for
details.

Soft Skills - Program Overview

Frequently Asked Questions


1.

What are Soft Skills?


Soft skills or behavioral skills are those that are crucial to an employees ability to work smarter. A survey
of employers has revealed a list of specific soft skills that they believe as essential for employees. The skills
most frequently mentioned for fresh entrant engineers are English communication, knowing how to learn;
competence in reading, writing, effective listening and oral communication skills; grammar and vocabulary;
adaptability through creative thinking and problem solving; personal management with strong self-esteem
and initiative; interpersonal skills; the ability to work in teams, Knowledge of industry.

2.

Can a Campus Connect partner college offer soft skills program to their students?
Yes. Each Campus Connect partner college can offer soft skills program in their college either by their own
trained faculty or through Infosys identified alliance partners or a mix of both. If it is neither of these modes,
college can go ahead in its own way and Infosys will not be involved in anyway.

3.

Is the soft skills program fee affordable?


Yes. Infosys has negotiated special rates with the alliance partner to make it attractive and affordable to
students.

4.

How long will the soft skills training program be?


Soft skills program duration would vary from 3 - 4 months depending on college schedule. It can begin in the
1st or 2nd year.

5.

What is the recommended semester for rolling out this soft skills program?
Recommended semester for rolling out this program will be between 3rd and 7th semesters.

6.

Is this training available for non-Campus Connect students?


Yes. Non-Campus Connect student from any engineering stream can attend this program.

7.

Is the training conducted at Infosys facility?


No. The soft skills program for students will be conducted in the respective colleges. The Soft Skills Workshop
for the faculty of the colleges is typically conducted at Infosys.

8.

Will the students receive a certificate for attending the program?


Yes. Students will receive participation certificates from their respective colleges subject to meeting the
course completion criteria.

9.

Where should any suggestions/ feedback about the program be sent?


Your feedback and suggestions could be emailed to the Infosys SPOC.

Terms and Conditions


1.

The courseware is the property of Infosys and can be offered only under Campus Connect Program.

2.

Infosys Alliance partner will not customize this program for specific college requirements.

3.

The program will be offered only in India.

4.

Medium of interaction is English.


SS Program Announcement Version 4.1 - April, 2012

Program Contacts
Infosys Development Centre
Bangalore

Infosys Point of Contact

Email ID

Anoop Singh

Anoop_Singh@infosys.com

Rithesh Kumble

Rithesh_Kumble@infosys.com

Sindhuja Parthasarathy

Sindhuja_P01@infosys.com

Bhubaneswar

Bhupesh Deka
Prem Prakash Dayal

Bhupesh_Deka@infosys.com
Prem_Dayal@infosys.com

Chandigarh

Manisha

Manisha@infosys.com

Neeraj Garg

Neeraj_Garg02@infosys.com

Anuradha Verma

Anuradha_thakur@infosys.com

Manas Tyagi

Manas_Tyagi@infosys.com

Roy Antony Arnold George Charles

RoyAntony_G@infosys.com

Begi Margret

Begi_Margret@infosys.com

Srinagesh Chatarajupalli

Srinagesh_C@infosys.com

Sudheer Reddy K.

SudheerReddy_K@infosys.com

Bhanu Prasad TV

Venkata_Tolety@infosys.com

Prem Prakash Dayal

Prem_Dayal@infosys.com

Mangalore

Kavya Gopi

Kavya_Gopi@infosys.com

Mysore

Vani K N

Vani_kn@infosys.com

Pavithra Urs

Pavithra_Urs@infosys.com

Soudamini Patil
Swapnil Diwakar Pande

Soudamini_Patil@infosys.com
Swapnil_Pande01@infosys.com

Anil Kumar Sivakumaran

Anilkumar_S05@infosys.com

Hari S.
Begi Margret

Hari_S@infosys.com
Begi_Margret@infosys.com

Chennai
Hyderabad

Pune

Trivandrum

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