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LISTENING

LETTERS

2 CDs

INCLUDED

NUMBERS

POSTAL CODE
ADDRESS

PLACE NAME
LICENSE PLATE

PERSONS NAME

PHONE NUMBER

CALENDAR
MESSAGES
MAP EXERCISES
MESSAGE DICTATIONS
ONE-SIDED PHONE CALLS

READING & WRITING


FORMS
INVITATIONS
WRITING INVITATIONS
ANSWERING AN INVITATION
ACCEPTING AN INVITATION
DECLINING AN INVITATION
DATES
NOTES
LETTERS
TELEPHONE MESSAGES
ADDRESSING AN ENVELOPE
ABBREVIATIONS
GREETING CARDS

ASSESSMENT SHEETS

JANET KAN

Copyright Notice
Copyright2014 Canadian Resources for ESL All rights reserved
All rights reserved. This book and the accompanying CD, may not be reproduced, in whole or in part,
in any form or by any means electronic or mechanical, including photocopying, recording, or by any
information storage and retrieval system now known or hereafter invented, without
permission from the publisher, Canadian Resources for ESL/ ESL Resources.
This book may be photocopied in part under the following conditions:

1. Purchasing Teacher (One Teacher Permission)


A purchasing teacher is granted permission to photocopy this book for use by his/her ESL/literacy
students only (not for education students). You can be an itinerant teacher at several sites or
based at one site. Photocopies are not for resale.

2. Purchasing School/Address (One Address Permission)


Photocopy permission for one address. The photocopies are for ESL/literacy students (not for
education students) attending classes at the purchasing address only.

Important Notice - Servicing More Than One Address


If these books will service more than one address, contact the publisher for a multi-site license.
thane@eslresources.com
Printed in Canada

Canadian Resources for ESL


15 Ravina Crescent Toronto Ontario Canada M4J 3L9
tel 416-466-7875 toll free 866-833-9485
fax 416-466-4383 toll free fax 888-342-7657
www.eslresources.com
email thane@eslresources.com
ISBN 978-1-894799-81-2

INTRODUCTION
This book was developed in 3 sections.
SECTION ONE - LISTENING SKILLS
The first section focuses on multi-purpose listening exercises. They require time
and repetition. The skills that are developed can then be applied in the various
contexts of the second section of the book.
SECTION TWO - READING AND WRITING
The second section incorporates the use of the skills from section 1, but focuses
largely on reading and writing in specific contexts, although there are suggestions for some oral applications to those contexts as well.
SECTION THREE - ASSESSMENT
The third section contains 13 assessment sheets.
LEVELS
Everything in this book can be adapted to different levels. The first section can
be used at any level and has, in fact, been used at all levels from LINC
Pre-benchmark to LINC 4 and ESL levels 2-4. The second section cannot be
used in its entirety with all levels, but parts or simplified parts have been used
from LINC 1 to LINC 5. At the higher levels conversations, discussions and
comparisons can be incorporated. Some are possible at LINC 3. More are
possible at LINC 5.

DOCUMENTING PROGRESS
Whether you use an individual student file system or a PBLA binder, there is a
need to have examples of what students are able to do with what they have
been studying. It is best if these examples have real-life applications. Both
sections 1 and 2 provide for this. In section 1, dated sheets or booklets with
dated columns are used. The student as well as the teacher can look at the
progression from the beginning to the end of each semester or session. In
section 2, the exercises and practice tasks are specific activities that can be
completed and added to the students file. Both student and teacher can see
concrete evidence of the students ability to apply their skills to real-life tasks.
Janet Kan

CONTENTS: SECTION ONE


SHORT & SWEET MULTI-PURPOSE LISTENING ACTIVITIES
PAGE

ACTIVITY

2-3

LETTERS & NUMBERS: TEACHERS NOTES

3-4

LETTERS & NUMBERS: METHOD

LETTERS & NUMBERS: DICTATION -TRANSCRIPT AND


ANSWER KEY

6-8

LETTERS & NUMBERS: DICTATION - STUDENT PAGES

NAME CHART

10

MAP EXERCISES

11-12

MESSAGES: METHOD

13-14

ONE-SIDED PHONE MESSAGE TRANSCRIPTS

15

MESSAGE DICTATIONS: METHOD

16-19

MESSAGE DICTATIONS TRANSCRIPTS

20-22

LICENSE PLATE FORMATS: INSTRUCTIONS

23-26

PROVINCIAL CAPITAL MATCH GAME

27-50

LETTERS AND NUMBERS CHARTS BY PROVINCE OR


REGIONS

28-30

LETTERS AND NUMBERS CHART #1: ALBERTA

31-33

LETTERS AND NUMBERS CHART #2: BRITISH COLUMBIA

34-36

LETTERS AND NUMBERS CHART #3: MANITOBA

37-39

LETTERS AND NUMBERS CHART #4: MARITMES - NOVA


SCOTIA, NEW BRUINSWICK. PRINCE EDWARD ISLAND,
AND NEWFOUNDLAND

40-42

LETTERS AND NUMBERS CHART #5: ONTARIO

43-45

LETTERS AND NUMBERS CHART #6: QUEBEC

46-48

LETTERS AND NUMBERS CHART #7: SASKATCHEWAN

49-50

LETTERS AND NUMBERS CHART #8: NORTHWEST


TERRITORIES, YUKON, AND NUNAVUT

51-53

CALENDAR: METHOD AND VARIATIONS

54-65

CALENDAR: DICTATIONS

CD TRACKS

1-13

14-32

33-71

72-94

CONTENTS: SECTION TWO


READING AND WRITING
PAGE

ACTIVITY

67-68

INVITATIONS

69-71

WRITING DATES

72-73

WRITING TIMES

74-77

WRITING INVITATIONS

78-87

OTHER INVITATION EXERCISE OPTIONS

88-90

ANSWERING AN INVITATION

91-105

INVITATION MATCH

106-107

NOTES

108-109

NOTES: TELEPHONE MESSAGES

110-111

LETTERS

112-119

ADDRESSING AN ENVELOPE

120-122

FILLING OUT FORMS

123-127

GREETING CARD PHRASES AND SYMBOLS

128-141

GREETING CARD MATCH AND OTHER GAMES

CONTENTS: SECTION THREE


ASSESSMENTS SHEETS
143

TABLE 1 ASSESSMENT CHECKLIST: WRITING DATES

144

TABLE 2 ASSESSMENT CHECKLIST: WRITING TIMES

145

TABLE 3 ASSESSMENT CHECKLIST: INVITATION 1

146

TABLE 4 ASSESSMENT CHECKLIST: CORRECTION 1

147

TABLE 5 ASSESSMENT CHECKLIST: INVITATION 2

148

TABLE 6 ASSESSMENT CHECKLIST: RESPONSE 1

149

TABLE 7 ASSESSMENT CHECKLIST: NOTES 1

150

TABLE 8 ASSESSMENT CHECKLIST: MESSAGES 1

151

TABLE 9 ASSESSMENT CHECKLIST: ENVELOPES 1

152

TABLE 10 ASSESSMENT CHECKLIST: LETTER 1

153

TABLE 11 ASSESSMENT CHECKLIST: FORM 1

154

TABLE 12 ASSESSMENT CHECKLIST LETTERS & NUMBERS DICTATION 1

155

TABLE 13 ASSESSMENT CHECKLIST MESSAGE DICTATION 1

8-WEEK OUTLINE
Week 1
x
Start letters and numbers dictations on a daily basis.
x
Start chart of male/female names.
x
Start using map coordinates to find the dictation place.
Week 2
x
Continue all items of week 1 on a daily basis.
Week 3
x
Continue all items of week 1 on a daily basis.
Week 4
x
Continue all items of week 1 on a daily basis.
x
Start the writing of dates and times section of invitations.
x
If the class is handling these well and finding some degree of
success, start the message dictations so they have a
context for why the letter and number dictations are
being done.
Week 5
x
Continue all items of week 1 on a daily basis.
x
Continue message dictations on a daily basis.
x
Start the actual reading and writing of invitations, doing
small sections at a time.
Week 6
x
Continue all items of week 1 on a daily basis.
x
Continue message dictations on a daily basis.
x
Continue invitations with replies.
Week 7
x
Continue all items of week 1 on a daily basis.
x
Continue message dictations on a daily basis.
x
Start to work on notes and telephone messages.
Week 8
x
Continue all items of week 1 on a daily basis.

x
x
x

Continue message dictations on a daily basis.


Start work on letters and addressing envelopes.
Start one-sided phone calls.

NOTE: All classes progress at different rates, so tailor your progression


to meet your classs needs. Do assessment checklists on numbers and
letters dictations and message dictations every second week. Do
assessment checklists of individual skills in invitations, notes, letters, etc.
as each section is complete.

CD ONE TRACK #

PAGE

ACTIVITY

Letters and Numbers

Letters and Numbers

Letters and Numbers

Letters and Numbers

Letters and Numbers

Letters and Numbers

Letters and Numbers

Letters and Numbers

Letters and Numbers

10

Letters and Numbers

11

Letters and Numbers

12

Letters and Numbers

13

Letters and Numbers

14

13

#1. One-Sided Messages

15

13

#2. One-Sided Messages

16

13

#3. One-Sided Messages

17

13

#4. One-Sided Messages

18

13

#5. One-Sided Messages

19

13

#6. One-Sided Messages

20

13

#7. One-Sided Messages

21

13

#8. One-Sided Messages

22

13

#9. One-Sided Messages

23

14

#10. One-Sided Messages

24

14

#11. One-Sided Messages

25

14

#12. One-Sided Messages

26

14

#13. One-Sided Messages

27

14

#14. One-Sided Messages

28

14

#15. One-Sided Messages

29

14

#16. One-Sided Messages

30

14

#17. One-Sided Messages

31

14

#18. One-Sided Messages

32

14

#19. One-Sided Messages

CD ONE TRACK #

PAGE

ACTIVITY

33

16

#1. Messages Dictations

34

16

#2. Messages Dictations

35

16

#3. Messages Dictations

36

16

#4. Messages Dictations

37

16

#5. Messages Dictations

38

16

#6. Messages Dictations

39

16

#7. Messages Dictations

40

16

#8. Messages Dictations

41

16

#9. Messages Dictations

42

17

#10. Messages Dictations

43

17

#11. Messages Dictations

44

17

#12. Messages Dictations

45

17

#13. Messages Dictations

46

17

#14. Messages Dictations

47

17

#15. Messages Dictations

48

17

#16. Messages Dictations

49

17

#17. Messages Dictations

50

17

#18. Messages Dictations

51

17

#19. Messages Dictations

52

17

#20. Messages Dictations

53

18

#21. Messages Dictations

54

18

#22. Messages Dictations

55

18

#23. Messages Dictations

56

18

#24. Messages Dictations

57

18

#25. Messages Dictations

58

18

#26. Messages Dictations

59

18

#27. Messages Dictations

60

18

#28. Messages Dictations

61

18

#29. Messages Dictations

62

18

#30. Messages Dictations

63

19

#31. Messages Dictations

64

19

#32. Messages Dictations

CD ONE TRACK #

PAGE

ACTIVITY

65

19

#33. Messages Dictations

66

19

#34. Messages Dictations

67

19

#35. Messages Dictations

68

19

#36. Messages Dictations

69

19

#37. Messages Dictations

70

19

#38. Messages Dictations

71

19

#39. Messages Dictations

72

19

#40. Messages Dictations

CD TWO TRACK #

PAGE

ACTIVITY

54

Calendar A

55

Calendar B

55

Calendar C

56

Calendar D

56

Calendar E

57

Calendar F

57

Calendar G

58

Calendar H

58

Calendar I

10

59

Calendar J

11

59

Calendar K

12

60

Calendar L

13

60

Calendar M

14

61

Calendar N

15

61

Calendar O

16

62

Calendar P

17

62

Calendar Q

18

63

Calendar R

19

63

Calendar S

20

64

Calendar T

21

64

Calendar U

22

65

Calendar V

23

65

Calendar W

SECTION ONE
SHORT & SWEET MULTI-PURPOSE
LISTENING ACTIVITIES
1. LETTERS & NUMBERS
LICENSE NUMBER
PHONE NUMBER
ADRESS
POSTAL CODE
PERSONS NAME
PLACE NAME

2. NAME CHART
3. MAP EXERCISES
4. MESSAGES
5. ONE-SIDED PHONE CALLS
6. MESSAGE DICTATIONS
7. LICENSE PLATE FORMATS
8. PROVINCIAL FLAG MATCH GAME
9. CALENDAR

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LETTERS & NUMBERS


Teachers Note About Numbers
x They are ingrained from an early age.
x Students have a tendency to translate back and forth even after a fair degree
of fluency has been achieved.
x The following listening activities work on building listening skills and on
overcoming the numbers translation dependence habit.
x The exercises prepare the students for taking messages and filling out forms.
Do the following 6 exercises daily first thing as a warm-up to get students
focused. Always do them in the same order. Always use variations of the same
items. (See spreadsheets on pages 29 50 for options. Substitute information
in the spreadsheets such as place, address, name, phone number etc. that may
be more applicable to your students and the region they live in.)
1. LICENSE NUMBER
x letter vs. number sequence appropriate to different provinces (also note
colours of license plates and symbols on them for higher levels)
x use as part of the description of a vehicle for motor vehicle accident reports
or vehicle registry forms
x spreadsheets show basic personal vehicle plates appropriate for all levels,
but other variations can be included for higher level classes, along with the
explanations regarding the different classes of vehicles to which they apply
2. PHONE NUMBER
x use for phone messages and for filling in forms
3. ADDRESS
x start with basic street and avenue addresses
x add on apartment number & later build in other possibilities such as Blvd.,
Box #, Bsmt., R.R., R. Rd., directions, etc.
x use to teach completing forms, addressing letters and envelopes, etc.
4. POSTAL CODE
x use for forms and addressing letters/envelopes
5. PERSONS NAME
x build a glossary of gender appropriate names
x use to teach use of upper and lower case letters
x use to teach filling in forms and phone messages
2

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6. PLACE NAME
x use to teach use of upper and lower case letters
x use to teach geography and map reading
x use with listening to news and weather locations
GENERALLY
x use to distinguish when and where to use upper and lower case letters
x use to teach punctuation appropriate to these contexts
x use to build a glossary of gender specific names, short forms, nicknames and
unisex names
x use to teach reading of basic map coordinates on a provincial highway map
x use to familiarize students with places in their province and an understanding
of the news and weather when these locations are referred to

METHOD
Read each item only once at a rate of speed appropriate to the level.
Under no circumstances repeat or slow down even when students plead or rant.
Their ears need to speed up to meet the world. The world will not slow down for
them very often. Expecting everyone to constantly repeat and slow down causes
frustration and sometimes resentment.
Depending on the level, continue these exercises on a daily basis for 6-8 weeks
before adding the message dictations.
Start the 6-item dictations with 7 digit telephone numbers. Use only the 7 digits
for 6-8 weeks, depending on the level. Then add the 3 digit area codes.
Use a sheet with spaces for multiple days or a half booklet. They can be kept in
each students file and the students can see for themselves how they have
progressed. Each day needs to be dated and this allows for review or repetition
of the date. It can also help develop organizational skills.
When the exercise is done that day, collect the sheets or booklets and check
later yourself. It helps you see where the difficulties are and where you might be
able to clarify something. Immediately after you have collected the students
work, put the correct items on the board. The students usually have a pretty
good idea of what they put down. Without the paper in front of them they dont
have to resist the temptation to erase and put in the correct answer. If you do
the marking in a different colour, the students can better see their own areas of
need and progress.
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NOTE TO TEACHERS ABOUT DICTATING NUMBERS AND LETTERS


When doing the letters and numbers dictations, this is the dictation method I use
that has proven most successful. Say all the words. Letters and numbers
between the quotation marks.
One.
License Number 6-1-7- H-R-X
Phone Number 4-1-0- 2-6-4-9
41st Street

Address

3-1-6-1

Postal Code

V-2-T 5-J-3

Persons Name 2 words


first word
second word

Ralph
Black

Place

v-a-n-c-o-u-v-e-r

Vancouver

r-a-l-p-h
b-l-a-c-k

It is VERY important to do most of these numbers individually as cardinal


numbers at first. The exception is things like 41st Street. Students also need a
chance to hear 13 vs. 30, 14 vs. 40, etc., as well as the ordinal numbers in a
context that makes sense.

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B32 RFW

671-5690

964-5473

215-9083

HAXC 499

709-636-1803

13 10893N

FWB 849

421-6394

901-6628

GN 819

902-346-5831

12 BSX18

DRX 779

361-7723

326-7612

GBE 709

989-5144

11 301009

RVK 238

414-5246

249-1496

GXE 148

410-2649

Phone Number

10 182 IGT

617 HRX

License Number

J0V 1G0

L6V 0A2

A2A 1Y7

C1A 1M6

B1Y 1P3

E2A 2G6

R7B 4E8

T4B 3E9

V2T 5J3

Postal Code

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9838-69 Ave.

1815-40 Ave.

3619-112 St.

X1A 3R1

Y1A 0A8

X0E 0R3

14707-121 Ave. S4X 4S1

6321-23 St.

8723-11 Ave.

17 Rock Ridge
Cresc.

3712-35 St.

80 Hillcrest Dr.

4616-202 St.

2631-43 St.

4503-47 Ave.

3161-41 St.

Address

Maria Pinto

Zoe Shannon

Ben Gunn

Carmen Ramaz

Mariam Sharif

Curtis Aikens

Jocelyn Goring

Malcom Slater

Olga Popov

Sharon Groves

Peter Wong

Jason Wells

Ralph Black

Persons Name

Iqaluit

Yellowknife

Carmacks

Carmel

Hull

Wawa

St. Anthony

Charlottetown

Amherst

Chatham

Brandon

Banff

Vancouver

Place

CD #1
1-13

LETTERS & NUMBERS DICTATION - Transcript & Answer Key

13

12

11

10

License Number Phone Number Address

Postal Code

Persons Name Place

DICTATING NUMBERS AND LETTERS - Student Page

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License Number

Phone Number Address

Postal Code

Persons Name

Place

DICTATING NUMBERS AND LETTERS - Student Page

13

12

11

10

License Number

Phone Number Address

Postal Code

Persons Name

Place

DICTATING NUMBERS AND LETTERS - Student Page

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NAME CHART
After the student sheets/booklets have been collected and the correct items
have been put on the board, identify the individual name in the NAME section as
male or female. Keep a large paper chart posted in the classroom in a visible
location and have it divided into columns. Half of the columns should be labeled
male and the other half should be labeled female. Each day enter the given
name from column #5 into the appropriate gender column. Students learn some
of the gender specific names they will hear and will be able to identify from the
name if they are likely to be talking to a man or a woman. The chart on the wall
also gives them a choice of names to use for writing exercises when they must
choose a name for a character.

NAME CHART
MALE

FEMALE

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MAP EXERCISES
Next, get a provincial highway map. The local motor association is a good
source. Laminate the map and post it on a bulletin board or corkboard, or lay it
on a desk. Get flag and tab post-its. Write local place names on the tab post-its
and tape each tab to a flag.
Choose a different student each day to find the place on the map. Give the
student the coordinates and teach them how to use the grid to narrow the
location area. Depending on the level of the class, discussions can be centered
on the place, its points of interest or any current news connected with it.
Weather reports can be given for the area. Higher level students can do
research about the places on the map. The exercise can be limited to the
provincial map or it can extend to a national map. Prepositions can be practiced
with the map, as can compass directions. You can ask the student where the
new place is in relation to where you are.
Example: You are in Edmonton, AB. The place for today is Ponoka. Yesterday
a flag was placed in Brooks, AB. Ask the student to tell you where Ponoka is in
relation to Edmonton or Brooks. It is south of Edmonton. It is between
Edmonton and Red Deer. It is northwest of Brooks.

10

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MESSAGES
At the 6-8 week point, start to add the message exercises that use these
components together in a context. Act as if you are someone calling with an
appointment information or confirmation for them. Dont increase the speed, but
pause between sections of the message so they have time to write.
Samples could include a medical, dental or optical appointment, medical tests,
lawyer or financial advisor meeting, job interview, car service appointment,
hairdresser booking, etc.
Example:
Do Not Read
This Column
Aloud

Read This Column Aloud

Reason

you have medical tests scheduled for:

Date

Wednesday next week (Dont give the date. Have them find
it on their calendar.)

Time

at 7:45 AM

Business

at the Robin Curtis Clinic (Indicate there are 3 words, spell


each word and pause between each word.)

Address

at 16315-73 Ave.

Contact Person/ Call Donna Keith 426-9138 if you need to change or


cancel this appointment.
Phone Number
Have 2-4 of these per day, depending on the size of your class. When you give
each message, all must write as much as they can hear. After message #1, get
a random selection of 3-4 students to write what they heard on the board. When
all have finished writing as much as they can, go to each message and correct
or fill in what they missed. Then continue on to the next message and choose
another 3-4 students to go to the board. Repeat until all have had a turn.
Encourage them to use their calendars to find the date and use the type of date
phrases that are used for the calendar exercise.
Do not repeat any component. From one day to the next, change the order in
which the components are given so they have to listen carefully.
This might be where you also work on time and the writing of time. It might also
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11

be the opportunity to deal with the words for morning, afternoon, evening, night,
noon and midnight as well as the use of AM and PM. Note the potential for
confusion when writing 12:00.
When giving components that involve numbers, make sure to give each number
individually. Note: 4-2-5 1-0-1-0, NOT 425 10-10. That is a separate skill
and more difficult. It can be introduced at higher levels, along with the phrases
using double or triple. Example: 425-triple 0-1 for 4-2-5 0-0-0-1.
It is interesting to observe the focus when the context shifts from a single line
exercise to a message. It also makes the students aware of how much these
repetitive exercises have helped them improve.
After 2-3 weeks of this message-taking exercise in a LINC 1 class, students are
generally getting the date, the time, the phone #, most or all of the address and
at least part of the name. Their confidence toward taking a phone message
improves dramatically as a result.
In the next 2-3 weeks, introduce other voices. At Level 1, try to keep it to live
people in the classroom with volunteers and visitors. They still need to see
faces and voice quality changes dramatically when recorded voices are used.
As you work with higher levels, change position so they cant see your face and
use multiple voices; as many as possible and record some messages. Not only
does the voice quality change, but there is no face to help.

NOTES TO TEACHERS
When doing one-sided phone calls, the higher levels may benefit from trying to
figure out what the other person said to get the response they heard. Have
them try to write the other half of the conversation.

12

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