IBA

Introduction
ProjectManagement
&Change
Management
HochschuleWorms
StudiengngeIBA

Vorlesungsunterlagen

Verffentlichung,Vervielfltigungund
WeitergabeanDrittenurnachvorheriger
AbsprachemitdemVerfasser.
Zuwiderhandlungenwerdenurheberrechtlich
verfolgt.
Prof.Dr.SebastianHerr

(c) Prof. Dr. Sebastian Herr

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IBA

How projects really work

how the customer

explained it

whattheproject
managerunderstood

howtheanalyst
designedit

howtheprogrammer
wroteit

Howtheconsultant
describedit

howtheprojectwas
documented

whatoperations
installed

howthecustomer
wasbilled

howitwassupported

whatthecustomer
reallyneeded

Source:Kerzner;H:Projectmanagement,(2013),p.265
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Delaysonindustrial projects are notuncommon.

(c) Prof. Dr. Sebastian Herr

IBA

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Alot of (IT)projects fail!

IBA

disrupted
notsucessful
sucessful

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Alot of (IT)projects fail!

IBA

Targetnotclear

Practice

Notenoughresources

Practice

Politics,egoism
Noprojectmanagementexperience

Practice

Noprojectplan

Practice

Badcommunication

Practice

Projectworkersarenotqualifiedforthetask

Practice

Noriskmanagement
Noshareholderorientation

Practice

Nosupportfromthetopmanagement
Hightechnical requirements

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IBA

Basedonavarietyofreasonswhyprojectsfail
theresponsibilitiesofaprojectmanager
aremanifold

Dates/Planning

Humanfactors
withintheprojectwork

ITtechnology

toocloselyset

Externaltechnicalinfluence

Influenceoncustomerandsponsorsite

wronglyselected

Complexityoftheproject

Dutiesofcooperation
arenotproduced

underestimated

Objectives/Settingoftasks

Projectmanagement
tooweak

unclearlydefined

Settingoftasks

Costestimate
tooslightlyset

controversially

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So,what is aproject?

Whatisaproject?

Aseriesofrelatedjobs,usuallydirectedtoward
somemajoroutputandrequiringasignificant
periodoftimetoperform.

Whatisprojectmanagement?

IBA

Planning,directing,andcontrollingresources
(people,equipment,material,etc.)tomeetthe
technical,cost,andtimeconstraintsofthe
project.

Whyisprojectmanagementimportant?

Atthehighestlevelsofanorganization,
managementofteninvolvesjugglingaportfolioof
projects.

Source:Jacob,R:Operations and SupplyChainManagement,3rd.Edition,McGrawHill,2013,p.133

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ProjectManagement ahandsonexperience

IBA

Experience,MasterStudent,who wrote herMasterThesiswith Bosch:

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Practice of project management

IBA

15inventedprojects,sonotreal,the sponsor donotknow about it!

Projectteam for each project (max.4students perteam)
Each team nominates one project manager
Each team nominates three SubProjectManagers
(e.g.Investment/Marketing/Logistics/etc.)
You have to dotwo presentations,
one kickoffpresentation andone review presentation
Four weeks afterthe second project presentation (review)
awritten project report is needed!
There is no finalexam atthe endof the semester!

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Functions &responsibilities

ProjectManager
TeamA

SubProjectManager
TeamA

Steering Comittee
TeamB

(c) Prof. Dr. Sebastian Herr

IBA

is responsible for ProjectMonitoring

(budget/time,etc.)
inform/updatethe steering comittee continuously
presents the project plan&organization
writes the introduction and the summary
of the project report (intotal2pages)

isresponsiblefortheresultsofthesubproject
presentstheprojectplan&organization
summarizestheresultsofthe
subprojectfortheprojectreport(intotal2pages)
controls,monitorsandsteerstheprojectsuccess
asksquestionscriticallyduringthekickoff
andreviewsmeeting
evaluatestheTeamA
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ProjectFunctions/RotationProcedure Sample

IBA

Team1:Presentation
Section 1
Team2:Steering Committee

Team2:Presentation
Section 2
Team3:Steering Committee

Team3:Presentation
Section 3
Team1:Steering Committee
Justthe procedure,checkthe details inthe finalselection list

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Responsilities example

(c) Prof. Dr. Sebastian Herr

IBA

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Componentsof the grading procedure

IBA

(1) GeneralEvaluationbytheProjectSponsor(Prof.Dr.Herr)
(2) PeerAssessmentwithintheprojectteam
Averageoutof3
(3) SteeringComitteeEvaluation
It is anexternal evaluation for the project,where you
are nominated for the steering comittee.
You have toadd ashort appraisal within of your
project report paper.

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Your responsibilities

IBA

1)RegisterviaLSFfor the course intime

if you donot,it willnotbe possible to attend the course
2)Selectaproject viaMoodle
if you donot,it willnotbe possible to attend the course
3)You have to attend your presentation and
steering comittee sessions
if you donot,you willnotbe able to passthe course
4)Provide the kickoffpresentation slides atthe date of the presentation and via
Moodle upload afterthe presentation
if you donot,you have to expect amalus
5)Provide the review presentation slides atthe date of the presentation and via
Moodle upload afterthe presentation
if you donot,you have to expect amalus
6)Provide the project report viaMoodle and upload intime
if you donot,you willbe notable notpassthe course (5,0)
7)Provide the PeerAssessmenttemplate viaMoodle andupload intime
if you donot,you have to expect amalus

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Themoodle folder for your uploads should look likethis !!!

(one folder andallthe files are available as apdf.document!)

(c) Prof. Dr. Sebastian Herr

IBA

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(1) Generalevaluation by the project sponsor (Prof.Dr.Herr)

2/3Presentations

ProjectKickOff (appr.15min)
Organisation/Schedule/ProjectPlan
ProjectReview (appr.25Min)
Structuresubprojects,
firstResults/
AsIsAnalysis

1/3ProjectReport

IBA
15Points

27Points

One Layout!
15Points
One Document!
pdf Document viamoodle upload!
It is anexecutive summary,no renarration

AllPartshave to be done!
RegistrationviaLSFby 11April is amust!
Afterthis date it willnotbe possible to cancel your participation!
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(1) Asessment criteria (Prof.Dr.Herr)

IBA

1. Structure,Organization,Visualization andPlan
of your Projectshould be done accurately!
2. Visualization and Transparency
of your efforts,cost,challenges
and progress should be clearly given!
3. Qualityof the Results (i.e.deliverables &promises)should be
ambitious!
4. Main,relevantaspects of your project
should be covered and your procedure
should be logical!
5. Teamworkand your Presentations skills should be
touchable!

You willget
anindividualgrade

6. Fulfillmanent of your functions and responsibilites willbe

checked!
7. Deadlineswillbe considered!

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About Visualization

IBA

http://exchangemagazine.financial.thomsonreuters.com/articles/apictureisworthmorethanathousandwords

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(2)Peerassessment within the project team Example

IBA

max. 3Pointsabsolutly reliable,very good team player,very motivated,etc.

min.0Pointsabsolutly unreliable,bad team player,notmotivated,etc.

It is your choice,butplease be fair&objective,discuss it openly!
Thepeer assessment should be provided with
the finalproject report!
Ionly accept one finalsheet with allthe relevantfactors.
You have to discuss internally,it is not ananonymous procedure!
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(2)Templatepeer asssessment onlineavailable

IBA

Your internal
Teammembers

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(3)Guiding questions Kickoff Presentation

for the steering comittee

IBA

(1) What is the target of the project?

(2) What is inscope,what is outof scope of the
project?
(3) What willbe the deliverables atthe review
meeting?
(4) How many days willyou spend oneach sub
project/workpackage?
(5) What willbe your internalproject cost persub
project/workpackage?

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(3)Guiding questions Review Presentation

for the steering comittee

IBA

(1) What are the deliverables at the review meeting?

Comparison with your promised deliverables
(2) How many days have you spent oneach sub project/
workpackage?What are your internal project cost persub
project?
(3) What are the lessons learned?

Afterthe presenations the steering comitee willwrite ashort appraisal.

They willadd this tothe project report.
TheSteering comittee has to attend the presentation,without aserious
excuse for being absentthe members of the steeering comittee willbe
downgraded
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IBA

Overallgrading procedere

(c) Prof. Dr. Sebastian Herr

Activity

Points

Responsibility

KickOffPresentation

max.15

Prof.Herr

ReviewPresentation

max.27

Prof.Herr

ProjectReport

max.15

Prof.Herr

PeerAssessment

max.3

ProjectTeam(internally)

Total

max.60

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Success factors outof the lastcourse

IBA

Communicate regulary (e.g.regular meetings)!

Planprecisly (e.g.quickand dirty is notthe best way)!
Document and commit to the important results!
Clarifythe responsibilities at the beginning of the project!
Supporteach other!(e.g.listenand check)
Tryto integrate realexercises/realresearch,like,
visit anairport,designaquestionaire onfacebook,print a
realflyer,etc.
Identify with your project!

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IBA
Your project schedule

Should be covered by your project plan

KickOff

1stReview

2ndReview

Project
completion

ProjectPlan/Schedule
ProjectPlan/Schedule
Namethe Activities/Deliverables
RealProjectWork/Results/
Activities/Deliverables
Should be covered by the ProjectReport
Planvs.AsIs Comparison
Outlooknext Activities
YourProject
Workends

Maincontent of the project report

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Important Notice

IBA

AllPartshave to be done!
RegistrationviaLSFis amust!
Afterthis date it willnotbe possible to cancel your participation!
It willbe notpossible to manageaproject alone!
Sign onfor the ProjectsviaMOODLE
Start: 22March2016,20:00
End: 1April2016,12:00
Maximum34Students perproject!!!
(maybe some late Arrivals MasterStudents)
Login: herrMA MasterStudents
herrBA BachelorStudents

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Literature Library

(c) Prof. Dr. Sebastian Herr

IBA

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Why dowe doit that way?

IBA

Source:http://www.involvation.com/en/Services/Management_Games

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Why we doit that way?

IBA

Anounceofexperienceisbetterthanatonoftheorysimply
becauseitisonlyinexperiencethatanytheoryhasvitaland
verifiablesignificance.Anexperience,averyhumble
experience,iscapableofgeneratingandcarryinganyamount
oftheory(orintellectualcontent),butatheoryapartfroman
experiencecannotbedefinitelygraspedevenastheory.

JohnDewey,1915
DemocracyandEducation
Prepared ProjectsMethod

Beyer/Rathje:Methodikfr
Wirtschaftswissenschaftler,
2013,S.167
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To have competitive advantage over machines.

IBA

Chapter12is
available on
Moodle!

Sowe need more

selforganizing learning
environments (SOLEs)but
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TopSkillsinFuture

IBA

Any kind of job is

going tohave a
digital
omponenent.It
doesn`t mean
everybody`s got to
be acomputer
scientist.
Saytya Nadell
CEOof Microsoft,
WorldEconomic
Forum2016

http://www.weforum.org/agenda/2016/01/11expertsatdavosonthefutureofwork
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IBA

Schedule

Mo, 21.03.2016,10:00 Overview,Procedure,Selection Process

Mo, 04.04.2016,10:00 Introduction I

You would be well advised toattend!

Mo, 11.04.2016,10:00 Introduction II

Mo, 18.04.2016,10:00 GuestSpeaker:Dr.JochenFortner/Infosys
Thursdays,Room N213
Th,12.5./19.5.
KickOffPresentations
Th,23.6./30.06. ReviewPresentations

Timeliness and completeness

is amust!!!

Fr,22.07.2016 DeadlineProjectReport
+Monday,10:00 11:30(Only for MasterStudents)
25.04.2016 ChangeManagementExercise,please prepare
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Schedule

(c) Prof. Dr. Sebastian Herr

IBA

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Consultationhour and Contact Details

IBA

Consultation Hours
Notice inadvance viamail
Room N225

Contact Details
Office
N225
Email
herr@hsworms.de
Telephone
06241/509354
Documents
Moodle Course

(c) Prof. Dr. Sebastian Herr

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Projectoverview

IBA

OVERALL

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#1Offensivefornewclubmembers:Wormatia Worms

IBA

Bachelor/Master

Objective:
Footballis popular inWorms.Wormatia is a
great club,butWormatia has too less club
members.
Sponsor:Wormatia Worms

Deliverable:
Createacampaign togain new Wormatia Club
members!

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#2AcquisitionCampaign:Giveagoat!

IBA
Bachelor/Master

Objective:
Asarecognised charitableorganisation,Schenke eine Ziege
hasbeensupportingourpartnerorganisationGiveaGoat
sinceJuly2006inthefieldofcounsellingaswellasintermsof
moneydonations.Thankfully,theorganisation hasbecome
morepopularandsuccessfulthroughthedifferenteventsand
lectures,whichhavebeencarriedoutbyourmemberswith
lotsofengagementandpassion.
Deliverable:
Sponsor:giveagoat.org
...weneedyourhelp.
Youarealwayswelcometotellusyour
ideas!Wearethankfulforeachsingleidea
andadvice! Supportand Acquire?
links:www.giveagoat.org
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#3ImplementationProject:
Move!Establishastudent`ssuggestionsprogramfor
IBA

IBA
Bachelor/Maste

Objective:

Deliverable:

Iwould liketo improve somany things,

butidonotwhere ishould start first

Establish asuggestions program for

IBA!

Sponsor:IBA
Contact Ms.Binninger

links:http://www.hof
university.de/studierende/move.html

(c) Prof. Dr. Sebastian Herr

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#4CustomerSatisfactionAnalysis:
EvaluationofOnlineSupermarkets

IBA
Bachelor/Master

Objective:
Ineed some grocerires.Ihave no time,iprefer toorder them viaInternet
Sponsor:MarketResearchInstitute
Deliverable:Analyseand benchmark differentonlinesupermarket services!

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#5MarketingCampaign:Producefourshort
imagevideostoattractIBAfornewstudents

IBA
Bachelor/Master

Objective:
IBAis good,we need toshow it to
everyone!
Sponsor:IBA
please contact Ms.Binninger
Deliverable:Planand produce four short
funnyyoutube videos toattract students!

http://app.scsend.com/?q=email/view/14ah
nBku6pe8xW52FFNtMOnfsESX8W3xiZ
test it:BINUMI
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#6BenchmarkingProject:
Evaluationof the best children's playground inWorms

IBA

Bachelor/Master

Objective:
Childrenloveplaying.Whereisthebest
place?
Sponsor:Major,Cityof Worms
Deliverable: Analyseand benchmark
differentplaygrounds inWorms.Develop
recommendations!

(c) Prof. Dr. Sebastian Herr

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#7SalesCampaignProject:Kumpan inGermany

IBA
Bachelor/Master

Objective:
Electric powerfor wheels.
Be mobilewith the Kumpan!
Sponsor:KumpanCompany
Deliverable:Identify the market
potentialand boost the sales in2016/17!
Develop aSales Campaign!
Click:http://www.kumpanelectric.com/

(c) Prof. Dr. Sebastian Herr

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#8ImplementationProject:
Executionofacinemaopenaireventatourcampus!

IBA
Bachelor/Master

Objective:
Everyday Icheckthe movie schedule,butmy favorite
movies are too old or notshown.Lets organise aspecial
openair IBAmovie night!
Sponsor: President,HSWorms
Deliverable:Executeamovie night atour campus and
analyse the success of anevent likethis!
We willhave 2BachelorStudents and 2MasterStudents

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#9ExecutionProject:
Organisation ofanIBASummerParty

IBA
Bachelor/Master

Objective:
Lotsof days without agood party.
We willchange this!
Sponsor:IBAFachschaft,Contact them
Deliverable:Organise and evaluate an
IBASummerParty

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#10ChangeManagementProject:
Establishawelcomecultureatourcampus!

IBA
Bachelor/Master

Objective:
Lotsof new students inWorms.Wetrytomaintainafamilyatmosphereatourcampus,where
everyonewillfeelwelcome.
Sponsor:President,HSWorms
Please contact:Ms.Rauh (rauh@hsworms.de)or Ms.MayerMbius(moebius@hsworms.de)
Deliverable:Identify the needs of new (international?)students.Develop and establish several
packages for abetter welcome culture atanUniversityofAppliedSciences.
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#11DevelopmentProject:
EstablishaRepair&RecycleDay/Cafeatourcampus

IBA
Bachelor

Objective:
Whatdoyoudowithachairwhentheleghascome
loose?Withatoasterthatnolongerworks?Orawoollen
jumperwithmothholes?Tossit?Noway!

Sponsor:President,HSWorms
Deliverable:Establish aRepair &RecycleEventatour
campus.IntheplacewhereaRepairCafislocated,youll
findtoolsandmaterialstohelpyoumakeanyrepairsyou
need.
http://repaircafe.org/de/

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#12BusinessConcept:BurgerDeliveryService

IBA
Bachelor

Objective:
PizzaService?ChineseFoodService? that`s boring!
Iwould liketoeat afresh burger!
Sponsor:Against BurgerKingInitiative
http://www.burgerhotline.de
Deliverable:Awardthe best burger intown and develop a
delivery service.

(c) Prof. Dr. Sebastian Herr

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#13FeasibilityStudy:Lesomat inGermany

IBA
Bachelor

Objective:

http://www.sueddeutsche.de/panorama/frankreichder
lesomat1.2853042

Apublisherisdoingbriskbusiness
dispensingfreefictionfrommachinesin
Grenoble,tohelpreadersmakethemostof
deadtimeontheirjourneys.Thefree
storiesareavailableatthetouchofabutton,
printingoutonrollsofpaperlikeatill
receipt.Readersareabletochooseone
minute,threeminutesorfiveminutesof
fiction,and,justtwoweekssincelaunch,co
founderQuentinPlepl saysthatmorethan
10,000storieshavealreadybeenprinted.
Sponsor:Mayor,Cityof Worms
Deliverable:Clarifyopportunities and
restrictions for aLesomatimplementation
inGermany.

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#14FeasibilityStudy:LocalMarketPlaceforRetailers
inWorms

IBA
Bachelor

Objective:
Theonlinemarketplaceisbooming,and
drawingevermorecustomersawayfrom
brickandmortarshops.Itsanincreasing
problemformanyshopowners.In
HamburgsGrindelviertel district,somelocal
retailersarestrikingback.Theyvelaunched
aninitiativetohelpthemholdtheirown
againstonlineretailers..
Sponsor:Mayor,Cityof Worms
Deliverable:Clarifyopportunities and
restrictions for aProductmateinWorms

http://www.onlinecitywuppertal.de/home/
(c) Prof. Dr. Sebastian Herr

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#15MarketEntrance Strategy:
EstablishaHansimGlck BurgerrestaurantinWorms

IBA
Bachelor

Objective:
Afastfood restaurant is good,
buta HansimGlckBurgerrestaurant would be
perfect!
Sponsor:HansimGlck
Deliverable:Develop amarket entrance strategy for Hans
imGlckinWorms.Selectlocation,make concrete plans
for the future!

http://www.spiegel.de/wirtschaft/unternehmen/burgerhansimglueckkonkurrentpeter
paneeroeffneta1080821.html

(c) Prof. Dr. Sebastian Herr

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