Action Point 1: Personal Attribute

From your personality and temperament assessment(s) choose a personal attribute that you would like to
develop or improve. Using SMART targets, write at least two actions to take forward this goal.
Remember SMART stands for:
S Specific
M Measurable
A Attainable
R Relevant
T Time-bound

Goal: Be able to meet deadlines this year

Actions
1.

I will start to work upon my assignments, the day they are given to
stop any procrastination

2.

I will be more active and participate with my teachers in order to

finish my assignments on time.

By When
I will start by next
latest given
assignment.

I will start by next

latest given
assignment.

Action Point 2: Style of Approach

From the style of approach assessment, choose your strongest style. Your goal is to provide 3 written examples
using the STAR technique.
The STAR technique stands for:
S Situation
T Task
A Action
R - Result

Goal : To provide written example of when I have demonstrated

problem solving
Actions

By When

Situation: At my Job a customer rang up complaining that they had yet to receive their order which

was now well outside of our normal delivery timescales. Task: I needed to address the customers
concerns, find out what had gone wrong with the delivery and make sure that their delivery got to
them as quickly as possible. Activity: I immediately apologized to the customer and got their
details. Through checking our system in conjunction with our contracted delivery firm I was able to
establishSource
that it wasinformation
a combination ofon
an email
not being
often
as values
possible on
Goal:
3 jobinbox
roles
that checked
meet as
my
top
our behalf and an address spelled wrongly on the customers part. I contacted the customer, got
Actions
By
the right delivery details and made sure her goods were with her the next day. In addition, I
1. Identify
the values
youpurchase
wish to as
focus
on gesture.
My values
andI ambition
forrecommend
a job
offered
her a discount
on her next
a goodwill
Result:
was able to
would
be
for
it
to
be
satisfactory
to
me
as
in
be
purposeful
and
create
a
difference
a system to my line managers that meant all of the companys email inboxes were checked
in our
modern
savvy
world.the customer a week later discovered she had not
regularly
going
forwardand
andtech
having
contacted
only used her discount, but had posted a positive customer service review on Twitter!

When

2. Use relevant web sites to investigate job roles - Jobs such as Software
Engineer, Game Designer, Graphics Designer and Web Developer seem the most
suitable for me as they are all related to I.T and uphold my values.

Action Point 3: Values & Motivation

2. Provide printed information on 3 relevant job roles

Software Engineer - is an l -licensed professional engineer who is schooled and skilled

From the values and motivation assessments(s), identify job roles that would meet your top values.
in the application of engineering discipline to the creation of software.
Game Designers are an important part of a comprehensive team of designers and
developers that coordinate the complex task of creating a new video game.
Graphical Designing - is the art and practice of planning and projecting ideas and experiences with
visual and textual content.

Action Point 4: Strengths

Goal:
To online
be more
confident
From the
skills check,
identify one area of strength that you would like to build on.
Actions
By When
To listen and participate in my class more often with my peers and
teachers

I would like to practice

this on the first week of
February

2. To ask questions on issues I dont understand and resolve them with a

good understanding

I would like to practice

it in February 2016

3. Try to get out of my comfort zones by for example communicate with

new pupils

I would like to practice

it in 2016

1.

Goal: To improve my communication skills

Action Point 5: Areas for Development
Actions
Goal:
To will
be try
more
of a Leader
From the
skills check,
development.
1. I online
to speak identify
openly one
witharea
myfor
peers
and test my
Actions
communication skills and having done so, I would try to fix any problems.

To try to get involved in extra-curricular such as cricket activities

I might
bea able
thisvocabulary
skill
2. Iwhere
will set
myself
task to
to explore
use 1 new
word every day to help
improve the range of my communication
2. To try and get out of my comfort zone and help out those in need
weather
myask
peers
in class
or in
a people
charity around me to help me improve
3. I will
opinions
from
the
any communications flaws which I would then be able to improve on
3. To stay positive at times of trouble and motivate the people around
me and improve overall morale
1.

Action Point 6: Areas for Development

From the online skills check, identify one area for development.

By When
I will develop this skill
this year
By
When
I would like to develop
this skill in 2016
I will develop this skill
this year
I would like to develop
Ithis
willskill
develop
this skill
in 2016
this year
I would like to develop
this skill in 2016