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Ref: MAB/CEO/CSO/AERM/1.0/15
Positive Target Identification & Aircraft Emergency Response Manual Issue 1 Rev. 0
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TABLE OF CONTENTS
A
TABLE OF CONTENTS
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CHAPTER 0
ADMINISTRATION AND CONTROL
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Administration and Control
0-A
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Administration and Control
0-B
Contents
0.1.
0.2.
MANAGEMENT OF MANUAL
0.1.1.
0.1.2.
0.1.3.
CONTROL OF MANUAL..
10
11
12
14
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0.1.1.2.
0.1.1.3.
0.1.1.4.
0.1.2.
0.1.2.1.
0.1.2.2.
0.1.2.3.
0.1.2.4.
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0.1.2.6.
0.1.2.7.
0.1.3.
0.1.3.1.
0.1.3.2.
0.1.3.3.
0.1.3.4.
0.1.3.5.
0.1.3.6.
0.1.3.7.
0.1.3.8.
The contents of this manual are highly confidential and therefore the
holder of this manual shall be responsible for its security and
safekeeping.
This manual shall be written in the English language.
GM, Compliance, CSO shall ensure that this manual contains legible and
accurate information, easily understood and is presented in a format that
meets the needs of the relevant recipients.
The policies/regulations/procedures contained in this manual shall not
override the policies/procedures contained in the CORPORATE SAFETY
MANAGEMENT MANUAL (CSSM).
The contents of this manual shall not be altered in any way, reproduced,
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GM, Compliance, CSO shall retain a secure, archived copy of the
following documents for a minimum period of 7 years:
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c. Background and/or source references; and
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All obsolete revisions shall be identified and disposed accordingly. Hard
copies shall be disposed by shredding whilst the e-documents shall be
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All disposition of this manual when complete shall be notified to GM,
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CONTROL OF MANUAL
0.2.1.
0.2.1.11. A Letter of Transmittal will be issued together with the revised pages.
0.2.1.12. The Letter of Transmittal shall contain the instructions on updating the
manuals.
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01 Sep 2015
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0.2.2.2.
0.2.2.3.
0.2.2.4.
0.2.2.5.
0.2.2.6.
0.2.2.7.
0.2.2.8.
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a.
b.
c.
d.
e.
f.
g.
All MH Aircraft
Ref. : MAB/CEO/CSO/AERM/0.0/15/ 007
h.
All Stations
Ref. : MAB/CEO/CSO/AERM/0.0/15/ 008
0.2.3.5.
0.2.3.6.
0.2.3.7.
0.2.3.8.
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0.2.4.2.
0.2.4.3.
0.2.4.4.
0.2.5.2.
0.2.5.3.
0.2.5.4.
0.2.5.5.
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0.2.5.6.
0.2.5.7.
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RECORD OF REVISIONS
When receiving a revision, insert the Date Filed and sign in the Filed by box.
Issue/Revision No.
Issue/Revision Date
Date Filed
Filed by
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When receiving a Temporary Revision, insert the Issue Date, Date Filed and sign in the
Filed by box.
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REVISION HIGHLIGHTS
Section
Description
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CHAPTER 1
MALAYSIA AIRLINES BOMB THREAT
PROCEDURES BY
POSITIVE TARGET IDENTIFICATION
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Malaysia Airlines Bomb Threat Procedures by PTI
1-A
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Malaysia Airlines Bomb Threat Procedures by PTI
1-B
Contents
1.0.
Page
1.1.
1.2.
3
3
5
1.3.
1.4.
1.5.
The Threat...
1.6.1. General
1.6.2. Definitions
11
1.7.1. Pre-Threat..
11
12
Guidelines Of Assessment.
13
13
13
14
15
15
17
1.6.
1.7.
1.8.
1.9.
15
16
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1.11.
18
18
19
Action
20
20
22
20
22
1.12.
24
1.13.
Remarks.
25
1.14.
26
26
1.14.2. Cabin..
26
27
28
28
28
29
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1.1.
INTRODUCTION
Bomb threats, excluding extortions, whether received by telephone or letter, have the
commonality of anonymity and hoax. The motivation for such calls varies: Generally they are
designed to disrupt and disorganize the services and the caller would obtain some perverse
satisfaction by causing a departure from the orderly scene. From past cases, the calls
received were from many sources that include a mischief-maker, drunkard, practical joker,
disgruntled passenger or airport/airline employee and political antagonist/sympathizer.
There have also been cases of calls suspected to be made by 'late' passengers or their
friends who hoped by making a threat call, the flight would be delayed and hence they would
be on time to catch it.
Generally, the calls are just 'one line' statement or threats. The caller would hang up
immediately after passing the message. Thus, minimum information was gathered.
The extortionist, however, is in a different category, since his call would contain some
specific demand and is usually followed by further calls. Extortion attempts therefore cannot
be considered by the same assessment process as a general threat call.
It is significant to note that, following a (general) bomb threat call, a device has never been
found and indeed on the world scene, it is extremely rare for one to be located.
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Protect our passengers and employees from death or injury and our aircraft and
equipment from damage;
b)
c)
d)
e)
f)
g)
h)
i)
j)
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TELEPHONE
Primary
SITA
KULWWMH
FAX:
+603-87871237
occom@malaysiaairlines.com
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OR
Their representatives as listed below:
1.5.1. Chief Pilot Operations Control Centre
a)
b)
Deputy CEO
Head Operational Maintenance
The Representative from OCC shall be the Coordinator of the Assessment Team.
NOTE: The Assessors are Management Pilots, Managers or Senior Officers of the
Company.
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1-8
THE THREAT
1.6.1. GENERAL
a) The Company shall take certain actions in response to bomb threat calls that are
directed against specific aircraft.
b) The Company may disregard all the threat where in no specific flight or aircraft is
mentioned.
1.6.2. DEFINITIONS
a)
ii)
iii)
a passenger's name
iv)
type of bag
v)
an aircraft compartment
vi)
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SPECIFIC AIRCRAFT
Specific aircraft is one identified in a bomb threat wherein any or a combination
of the following is/are mentioned:
c)
i)
ii)
departure station/destination
iii)
FURTHER CONSIDERATIONS
These are measures over and above the normal standing Contingency
Procedures undertaken on certain services which may incite a bomb threat
such as those expressed in Item 7A of the Assessment Support Procedures
below.
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1.7.1. PRE-THREAT
The following matters shall be taken into account prior to the departure of any flight/s
to determine whether or not additional security measures, aimed at ensuring no
internal device is loaded, are sufficient to negate the threat.
a)
Carriage of:
i)
Seri Paduka Baginda Yang Dipertuan Agung and Raja Permaisuri Agung
ii)
Sultans
iii)
Presidents
iv)
Prime Ministers
v)
Governors
vi)
Others:
i)
ii)
iii)
iv)
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GUIDELINES OF ASSESSMENT
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b)
Advise Commander that OCC has been notified and threat is being assessed by
PTI assessment team.
c)
d)
e)
ii)
iii)
b)
c)
d)
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ii) Call Police (when necessary) upon receipt of notification from OCC. Submit full
report to Director, Flight Operations as soon as possible.
Tel:
Fax :
Hp:
+6012 6077823
Email:
Hamdan.cheismail@malaysiaairlines.com
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b)
b)
b)
c)
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b)
c)
d)
e)
f)
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NO
NO SEARCH
NO
NO SEARCH
YES
NO SEARCH
YES
SPECIFIC AIRCRAFT IDENTIFIED?
P
A
R
T
A flight number?
YES
FURTHER CONSIDERATIONS?
P
A
R
T
NO
Time:
SEARCH
Date: .
Assessor:
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TRAFFIC DUTIES
i) Aircraft at bay
a) To withhold boarding.
b) To disembark all passengers with their hand luggage.
ii) If aircraft is taxing out or coming in for landing be directed to bomb search
area:
a) To provide steps for passengers / crew to disembark.
iii) If target is not known:
a) To offload baggage and cargo to facilitate the search.
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B)
COMMANDER DUTIES
To disembark all passengers with their hand luggage.
i) If target is not known:
a) To assist in the search, if necessary.
b) To assist in the towing of aircraft, if necessary.
ii) If aircraft is taxing out or has landed
a) proceed to bomb search area.
b) notify/check with Company (if radio communication available) or ATC,
for ground support, aircraft steps, buses, ground power unit, etc.
iii) At international stations
a) supervise search together with Station Manager/Traffic Liaison
Officer/District Manager.
C)
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To search aircraft.
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ii)
iii)
B)
The full schedule of the search procedures can be shortened and focused to
those places appropriate at the time and circumstances in which the aircraft had
been left unattended. For example, if the aircraft had been at risk for only 10
minutes, the check can be confined to the places that would have been
accessible in that time.
C)
Particular attention should be paid to the galleys, stowage areas, luggage racks
and the compartments in the toilet. Get the senior member of Cabin Crew to
supervise.
D)
E)
If it is not possible to search the cargo, then they are not to be reloaded on the
flight.
F)
If an unclaimed article or a suspicious object is found, do not touch it. Call the
Bomb Disposal Unit.
G)
After the aircraft is declared safe and released by Security of Airport Police as
the case may be, the aircraft is to be prepared for its continued service.
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Seats and cushions, life jackets stowage, oxygen mask stowage, PBE stowage,
coat closets, manual compartments and floor area around rudder pedals.
b)
1.14.2. Cabin
a)
b)
c)
Do not overlook odd places like the first aid kits, lifejacket pouch, etc. Listen also for
unusual ticking sounds and be alert for unclaimed objects/baggage.
If you find anything, DO NOT TOUCH IT.
When screening passenger cabin, use the 'Barrier' method of search.
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Crew Baggage
Seats / Cushions
Life Jackets Stowage
Oxygen Mask Stowage
Safety Emergency Equipment and stowage
Manuals Compartment
Coat Closet
Rudder, Pedals Floor
Flight Deck Rest Area
Crew Stations
Closets and Stowage Compartment
Magazine Racks
Overhead Stowage Compartments (including crew baggage)
Lavatories
Seats cushions, seat pockets, life jacket stowage
Doors - Slide Pack / Gust Lock Compartment
Lighting Areas
Safety Emergency Equipment Stowage
Galleys and Stowage compartment
Cabin Crew Rest Area
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CHAPTER 2
SIGNAL CODES FROM HIJACKED AIRCRAFT
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Signal Codes from Hijacked Aircraft
2-A
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Signal Codes from Hijacked Aircraft
2-B
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Contents
Contents page
6-7
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Page
Contents
2.1. S Signal Codes from Hijacked Aircraft...
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B737
NUMBER OF
HIJACKERS
NO
FLAP
POSITION
05 Degrees
10 Degrees
15 Degrees
TYPE OF WEAPONS
MESSAGE
LIGHT WEAPONS
DOORS
LEFT outboard
landing light extended
(during day) or ON
momentarily (during
night).
25 Degrees
HEAVY WEAPONS
30 Degrees
RIGHT outboard
landing light extended
(during day) or ON
momentarily (during
night).
>6 40 Degrees
or more
SAFE DOORS
FIREARMS &
EXPLOSIVES
BOTH outboard
landing lights
extended (during day)
or ON momentarily
(during night).
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NUMBER OF
HIJACKERS
FLAP
NO POSITION
1
Flap 1
Flap 2
3
A330
Flap 3
TYPE OF WEAPONS
SAFE DOORS
LIGHT WEAPONS
DOORS
MESSAGE
HEAVY WEAPONS
FIREARMS &
EXPLOSIVES
Both lights ON.
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2-5
NUMBER OF
HIJACKERS
TYPE OF WEAPONS
FLAP
POSITION
LIGHT WEAPONS
DOORS
1 01 Degrees
NO
2 05 Degrees
B777
SAFE DOORS
3 15 Degrees
HEAVY WEAPONS
4 20 Degrees
5 25 Degrees
>6 30 Degrees
FIREARMS &
EXPLOSIVES
Both lights ON.
MESSAGE
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2-6
NUMBER OF
HIJACKERS
FLAP
NO POSITION
1 01 Degrees
TYPE OF WEAPONS
LIGHT WEAPONS
DOORS
2 05 Degrees
3 10 Degrees
4 20 Degrees
HEAVY WEAPONS
Any Right light ON
5 25 Degrees
B747
>6 30 Degrees
SAFE DOORS
FIREARMS &
EXPLOSIVES
Both lights ON
MESSAGE
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2-7
NUMBER OF
HIJACKERS
FLAP
NO POSITION
1 Position 1
TYPE OF WEAPONS
LIGHT WEAPONS
DOORS
Landing lights ON
Door
Please service
M1 Left toilet M1 Left
2 Position 2
3 Position 3
HEAVY WEAPON
Runway turnoff lights
ON
SAFE DOORS
FIREARMS
EXPLOSIVE
BOTH lights ON
MESSAGE
Door
Please service
M2 Left toilet M2 Left
Door
Please service
M3 Left toilet M3 Left
Door
Please service
M4 Left toilet M4 Left
Door
Please service
M5 Left toilet M5 Left
Door
Please service
M1Right toilet M1 Right
Door
Please service
M2Right toilet M2 Right
Door
Please service
M3Right toilet M3 Right
Door
Please service
M4Right toilet M4 Right
Door
Please service
M5Right toilet M5 Right
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01 Sep 2015
2-8
A/C
TYPE
NUMBER OF
HIJACKERS
TYPE OF WEAPONS
SAFE DOORS
DOORS
MESSAGE
Door
Please service
U1 Left toilet U1 Left
Door
Please service
U2 Left toilet U2 Left
Door
Please service
U3 Left toilet U3 Left
A380
Door
Please service
U1Right toilet U1 Right
Door
Please service
U2Right toilet U2 Right
Door
Please service
U3Right toilet U3 Right
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CHAPTER 3
SEARCH AND RESCUE PROCEDURES
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Search and Rescue Procedures
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3.1.
3.1.2.
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Contents
3.1.
Page
Search and Rescue Procedures
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Message
Code Symbol
1.
Require assistance
2.
3.
No or negative
4.
Yes or affirmative
5.
Symbols should be at least 2.5 meters (8 feet) long and shall be made as conspicuous
as possible.
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01 Sep 2015
3-3
Keep in sight the craft in distress until such time as his presence is no longer
necessary;
ii)
If his position is not known with certainty, take such action as will facilitate the
determination of it;
iii)
Report to the rescue co-ordination center or air traffic services unit as much of the
following information as possible:
a) type of craft in distress, its identification and condition;
b) its position, expressed in geographical coordinates or in distance or true
bearing from a distinctive landmark, or from a radio navigation aid;
c) time of observation expressed in hours and minutes UTC
d) number of persons observed;
e) whether persons have been seen to abandon the craft in distress;
f) number of persons observed to be afloat;
g) apparent physical conditions of survivors
iv)
Act as instructed by the rescue co-ordination center or the air traffic services unit.
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