2016 Dayton Survey

Presented to City Commission

September 7, 2016

OpinionWorks Credentials
Independent, national researcher
Random samples, focus groups
The Baltimore Sun polling
National Oceanic & Atmospheric Administration

Public attitudes about water protection and marine debris

Johns Hopkins Health & Partners

Complex study on health behavior risk factors

City of Columbus, OH Department of Health

Assessment of service needs for people living with HIV/AIDS

Hamilton County, OH Recycling & Solid Waste District

Community assessment of recycling behaviors and motivators

Multnomah County (Portland), OR Division of Elections

Evaluation of barriers to voting participation

Utah Courts System

Barriers to access to Utahs judicial system

2

Survey Method

1,291 responses (2.7%)

May 21 July 2, 2016
Randomly-selected City households
Survey packet mailed in two batches
Option to mail back or respond online
Reminder post card sent
Reminder call
Spanish language response
Ability to segment by geography, demographics
Public link also available for residents who were
not selected for the scientific sample

Direction of Dayton
Right direction

21%

Wrong direction

No opinion

47%

32%
In general, would you say things in Dayton are heading in the right direction or in the wrong
direction?
4

Historical Data
Dayton Satisfaction
1997: 78% Satisfied
1999: 77% Satisfied
2001: 80% Satisfied
2003: 72% Satisfied
2005: 72% Satisfied
2007: 71% Satisfied
2010: 75% Satisfied
2016: 74% Satisfied/Neutral

Dayton Satisfaction
50%

40%

40%
30%

26%

20%
10%

16%
8%

8%
2%

0%
Very satisfied

Satisfied

Neutral

Dissatisfied

Very
dissatisfied

Not sure

How satisfied are you with Dayton as a place to live?

5

Likelihood to Remain in Dayton

30%

28%

27%

27%

20%

11%
8%

10%

0%
Very likely

Likely

It depends/Not
sure

Unlikely

Very unlikely

How likely are you to remain living in Dayton for the next five years?
6

Services Received in Comparison to

Taxes Paid
50%

46%
40%

40%
30%
20%

13%

10%

2%
0%

Reasonable

Too high

Too low

Not sure

When you compare the services you receive from the City of Dayton to the taxes you pay, does
the amount you pay seem reasonable, too high, or too low?
7

Neighborhood Satisfaction
40%

Historical Data
Neighborhood Satisfaction
2010: 84% Satisfied
2016: 66% Satisfied/Neutral

35%

30%

21%

21%

20%
10%

13%

10%

0%

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

How satisfied are you with your neighborhood overall?

8

Satisfaction with Aspects of

Neighborhood
40%

Quality of housing

38%
33%
31%

Overall appearance

30%
21%20%22%

20%

10%

24%
20%
20%

Maintenance of parks/green
spaces

14%
13%
12%

9% 8% 10%

1% 0%

0%
Very satisfied

Satisfied

Neutral

Dissatisfied

Very
dissatisfied

3%

Not sure

How satisfied are you with each of these aspects of your neighborhood? The quality of housing
in your neighborhood, the overall appearance of your neighborhood, and the maintenance of
parks and green spaces in your neighborhood.

Neighborhood as a Place to Raise

Children
Historical Data
Neighborhood Good Place
to Raise Children
2010: 55% Excellent/Good
2016: 33% Excellent/Good

40%

34%
30%

26%
22%

20%

11%
10%

7%

0%

Excellent

Good

Fair

Poor

Very poor

How would you rate your neighborhood as a place to raise children?

10

Neighborhood Involvement
50%

47%

Attend meetings/events

38%

40%
30%

22%
20%

10%

43%

Talk with neighbors

25%
13%

10%

2%
0%

Often

Sometimes

Rarely

Never

How often, if at all, do you do these things? Attend meetings or events in your neighborhood,
and talk with your neighbors?
11

Neighborhood Safety
50%

44%

41%
40%

Historical Data
Neighborhood Safety
During the Day
2010: 94% Safe
2016: 85% Safe

Night
Day

34%
29%

30%

21%
20%

14%

12%

10%

3%

2% 1%

0%

Very safe

Somewhat safe Somewhat unsafe

Very unsafe

Not sure

How safe would you feel being out in your neighborhood during the day/night?
12

Race Relations in Dayton

Historical Data
Race Relations
2010: 30% Improved
2010: 15% Gotten worse
2016: 15% Improved
2016: 23% Gotten worse

60%

50%

50%
40%
30%
20%

23%
15%

12%

10%

0%
Improved

Stayed about the

same

Gotten worse

Not sure

Do you believe race relations in Dayton have improved, stayed about the same, or gotten worse
in the last few years?
13

Support for Immigrant Family Moving in

Next Door
40%

34%
30%

30%
26%

20%
10%

5%

5%

Disagree

Strongly disagree

0%
Strongly agree

Agree

It depends

Do you agree or disagree with this statement? I would be supportive if an immigrant family
moved in next door to me.
14

Satisfaction with City Services

60%

52%

50%

40%

40%

26%

30%
20%

Trash
collection
Police
services

21%

Historical Data
Trash Collection
1999: 94% Satisfied
2001: 90% Satisfied
2003: 89% Satisfied
2016: 90% Satisfied/Neutral

17%

12%

7%

10%

12%

Historical Data
Police Services
1999: 78% Satisfied
2001: 80% Satisfied
2003: 80% Satisfied
2016: 78% Satisfied/Neutral

9%
3%

0%

Very satisfied

Satisfied

Neutral

Dissatisfied

Very
dissatisfied

How satisfied are you with each of these services provided by the City of Dayton?
Trash collection
Police services

0%

3%

Not sure

15

Satisfaction with City Services

40%

35%

22%
18%

20%
10%

Condition of streets and pavement

28%

30%

Programs offered by RYS

25%

24%

19%
10%

7%

8%

2%

0%

0%
Very satisfied

Satisfied

Neutral

Dissatisfied

Very
dissatisfied

Not sure

How satisfied are you with each of these services provided by the City of Dayton?
The range of programs offered by the Department of Recreation & Youth Services
Condition of the streets and pavement

16

Confidence in Purity/Cleanliness of
Daytons Water
40%

34%
30%

26%
19%

20%

15%

10%

6%

0%
Very confident

Somewhat
confident

Neutral

Not so confident

Not at all
confident

How much confidence do you have in the purity and cleanliness of Daytons tap water?
17

Likelihood of Participation in Activities

Offered by RYS
40%
30%

30%

29%
25%

24%
21%

20%

19%

Summer Community Events

29%
Senior Programs
Aquatic Classes

20%

19%

17% 16%

15% 16%
9%

10%

10%

0%
Very likely

Likely

It depends

Unlikely

Very unlikely

How likely would you or other members of your household be to take advantage of these
activities offered by the City of Daytons Department of Recreation and Youth Services?
Summer community events
Senior programs
Aquatic classes

18

Likelihood of Participation in Activities

Offered by RYS
40%
30%

Summer Camp
Adult Sports
Youth Sports

27%
20%

20%
14% 13% 13%

22%
18%

14%

14%

19% 20%

37%
33%

21%

16%

10%
0%

Very likely

Likely

It depends

Unlikely

Very unlikely

How likely would you or other members of your household be to take advantage of these
activities offered by the City of Daytons Department of Recreation and Youth Services?
Summer camp
Adult sports
Youth sports

19

Likelihood of Participation in Activities

Offered by RYS
40%

37%
Golf
Afterschool Programs
Teen Programs

30%

34%
25%

35%

25%
22%

20%

16%
12% 13% 11%

12% 13%

14%

16% 16%

10%
0%

Very likely

Likely

It depends

Unlikely

Very unlikely

How likely would you or other members of your household be to take advantage of these
activities offered by the City of Daytons Department of Recreation and Youth Services?
Golf
Afterschool programs
Teen programs

20

Vacant Land Use Preference

40%

32%

31%

30%

29%
20%

20%

18%
12%

10%
0%
Open green
space

Community
vegetable
garden

Playground

Natural habitat

Urban tree
farm/nursery

Something else

If the City was creating a park on vacant land in your neighborhood, which of these would you
prefer the most? Mark your top one or two choices.

21

Demolition of Vacant Structures

More
Same

5%

Fewer

12%
83%

In your opinion, should the City demolish more vacant structures than it currently does,
about the same amount, or should it demolish fewer vacant structures?
22

Recycling at Home
Yes

2%

No
Not sure

21%

77%

Do you recycle at home?

23

Incentives to Recycle
60%

52%

50%
40%

38%

33%
27%

30%
20%
10%

9%

5%

0%
Incentives (fee Weekly recycling Free recycling
reduction)
pick-up
bin

Information on Something else

recyclables

None of these

Which of these, if any, would make you more likely to recycle? Mark any that apply.
24

City Contact
60%

56%

50%
40%

27%

30%
20%

8%

10%

0%

0%

2%

Daily

Weekly

Monthly

7%
Once or twice a
year

Never

Not sure

How often have you contacted the City of Dayton for any reason over the last 12 months?
25

Department Contacted Most Often

30%

27%
20%

20%

19%
12%

10%

4%

4%

4%

0%
Police

Tax/Utility
Billing

Public Works

Housing
Inspection

Building
Inspection

Community Rec & Youth

Development
Services

If you have contacted the City at least once in the past year, what department did you contact most often?
26

Department Contacted Most Often

30%

20%

10%

2%

2%

2%

2%

Economic
Development

Fire

2%

1%

0%
City Commission City Manager

Public Affairs Human Relations

Council

If you have contacted the City at least once in the past year, what department did you contact most often?
27

Ease of Contact with City

50%

44%

40%

30%
20%

19%

15%

16%
7%

10%
0%
Very easy

Easy

Difficult

Very difficult

Can't remember

The last time you were in contact with the City, how easy or difficult was it to find the right
contact to respond to your request?
28

Additional City Contact

18%
First contact
Had to contact them again
Can't remember

48%

34%

Was your request handled in the first contact, or did you have to contact the City again?

29

Issue was Understood and Addressed Effectively

17%
Yes
No
Can't remember

58%
26%

As a customer of the City of Dayton, did you feel that your issue was understood and that an
appropriate effort was made to address it?
30

Satisfaction with Citys Handling of Issue

40%

35%

30%
20%

17%

14%

14%
9%

10%

11%

0%
Very satisfied

Satisfied

Neutral

Dissatisfied

Very
dissatisfied

Not sure

Overall, how satisfied were you with the Citys handling of your issue?
31

Downtown Visitation and Usage

60%

Eat downtown
51%
48%
Visit downtown nightlife
Shop downtown

50%
40%

30%

30%
13%

10%
0%

2% 1% 1%

Daily

15%
10%

29%

24%

22%

20%

28%

13%

4%

Weekly

3% 2% 2%

Monthly

Once or twice a
year
How frequently do you personally?
Eat lunch or dinner at downtown restaurants
Visit downtown brewpubs, bars, or nightclubs
Shop at downtown retailers

Never

Not sure

32

Downtown Visitation and Usage

100%

Attend art/theater events

Attend festivals/special events
Use "Link"

80%
60%

52%

56%

40%

29%
22%

15%18%

20%
0%

86%

0% 0% 1%

2% 2% 1%

Daily

Weekly

3%

Monthly

7%

Once or twice a
Never
year
How frequently do you personally?
Attend downtown performing arts/theater events
Attend downtown festivals and special events
Use Link, downtowns bike share program

2% 2% 2%

Not sure

33

Downtown Dayton Safety

50%

46%

40%

34%

30%

26%

20%
10%

Night
Day

37%
22%
13%

10%

4%

5%

2%

0%
Very safe

Somewhat safe Somewhat unsafe

Very unsafe

Not sure

How safe would you feel in downtown Dayton during the day/night?
34

Children in Dayton Public Schools

16%
Yes

No

84%

Do you have children that attend Dayton Public Schools?

35

Satisfaction with
Dayton Public Schools
30%

24%
20%

19%

19%

Neutral

Dissatisfied

17%

14%
10%

7%

0%
Very satisfied

Satisfied

Very
dissatisfied

Not sure

How satisfied are you with Dayton Public Schools?

36

Impact of Dayton Public Schools

on Likelihood to Raise a Family in Dayton
70%

60%

60%
50%
40%
30%
20%

12%

17%
11%

10%
0%
More likely

No difference

Less likely

Not sure

Regardless of whether you are raising a family today, would the quality of Dayton Public Schools
make you more likely or less likely to raise your family in the City of Dayton, or would it make no
difference either way?

37

Awareness of Free Smoke and Carbon

Monoxide Detectors
Yes, was aware
No, was not aware

31%

69%

Were you aware that the Fire Department provides a free smoke and carbon monoxide
detector to each household in the City that wants one?
38

Use of Paramedic Services

Yes

2%

No
Not sure

14%
85%

In the past 12 months, has anyone in your household used any paramedic services?

39

Respect Shown by Paramedics

60%

53%

50%
40%

30%

30%

20%

10%

10%

5%

2%

0%
Very respectful

Somewhat
respectful

Somewhat
disrespectful

Very disrespectful

Not sure

Thinking back to any experiences you had with the Citys paramedics, were the paramedics very
respectful, somewhat respectful, somewhat disrespectful, or very disrespectful?
40

Respect Shown by Police

50%
40%

35%

39%

30%

20%

11%
10%

10%

5%

0%
Very respectful

Somewhat
respectful

Somewhat
disrespectful

Very disrespectful

Not sure

In your opinion, would you say that Dayton police officers are generally very respectful,
somewhat respectful, somewhat disrespectful, or very disrespectful in their dealings with
people?

41

Dayton Police Enforce Laws Consistently

Regardless of Race or Ethnicity
30%

25%
20%

20%

15%

14%

10%

10%

7%

0%
Strongly agree

Agree

Neutral

Disagree

Strongly
disagree

Not sure

Do you agree or disagree with this statement? Dayton police officers enforce laws consistently
regardless of someones race or ethnicity.

42

Police Contact
47%
4%

Yes

No
Can't remember/Prefer
not to say

48%
Have you or anyone in your household had contact with any Dayton police officer for any
reason in the last 12 months?
43

Nature of Police Contact

30%

26%

20%

19%

17%
10%

10%

7%

6%

6%
1%

3%

1%

5%

0%
Witness

Victim

Traffic stop

Arrested

Other

Prefer not to say

What was the nature of the most recent contact? Choose the one response that best describes it.
44

Concern over Gun Violence

40%

38%
28%

30%

19%

20%

13%
10%

2%
0%
Very concerned

Somewhat
concerned

Only a little
concerned

Not concerned

Not sure

How concerned are you about the possibility of gun violence in your neighborhood?
45

Frequency of Drug Dealing in own

Neighborhood
30%

24%

22%
20%

15%

16%

14%
10%

10%

0%
Daily

Weekly

Monthly

Once or twice a
year

Never

Not sure

In your neighborhood, how often do you see drug transactions, or activities that appear to be
drug dealing?

46

Type of Information from City

80%

76%

70%

61%

60%

50%

50%

48%

46%

40%
30%
20%

9%

10%
0%
City services/programs

Notifications when new business

opens

Infastructure updates

What type of information do you want to receive from the City of Dayton? Mark any that apply.
47

Method of Receiving Information from City

70%
60%

59%

50%
40%

31%

30%

29%

24%

23%

20%

21%

20%
11%

10%

2%

0%
Traditional mail

Local television

Social media

Electronic
newsletter

Some other way

How do you want to receive information from the City of Dayton? Mark any that apply.
48

Conclusions

49