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BCAS | CSD 48

Computer System | Sazny Ahamed

Table of Contents
List of figures.......................................................................................................................... 3
List of table............................................................................................................................. 4
Acknowledgment.................................................................................................................... 5
Introduction............................................................................................................................ 6
Task 1.1.................................................................................................................................. 7
Computer types and computer Environment.......................................................................7
Super Computer..............................................................................................................7
Mainframe Computers.....................................................................................................8
Mini Computers...............................................................................................................9
Micro Computers........................................................................................................... 10
Computer Environments...................................................................................................11
Computers at home.......................................................................................................11
Computers at Network...................................................................................................12
Computers at Gaming...................................................................................................12
Computers at Business.................................................................................................13
Suitable Decision.............................................................................................................. 13
Task 2.1................................................................................................................................ 14
Requirement analysis document.......................................................................................14
Purpose......................................................................................................................... 14
Introduction................................................................................................................... 14
Current System............................................................................................................. 14
Overview....................................................................................................................... 14
Functional Requirements..............................................................................................14
Non-functional Requirements........................................................................................15
Task2.2................................................................................................................................. 16
System specifications.......................................................................................................16
The Best System for the Multimedia Lab..........................................................................19
Task 3.1................................................................................................................................ 20
Generated Report............................................................................................................. 20
Password Policies......................................................................................................... 20
Basic Steps of Password Requirements........................................................................20
Basic Password Protections..........................................................................................21
Task 3.2................................................................................................................................ 22
Test report for the lab........................................................................................................22
Task 4.1................................................................................................................................ 23
Routine Maintenance Checklist.........................................................................................23
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Computer System | Sazny Ahamed


Task 4.2................................................................................................................................ 25
Upgrade Hardware and Software......................................................................................25
Step 1............................................................................................................................ 25
Step 2............................................................................................................................ 25
Step 3............................................................................................................................ 25
Justification of Upgrading OS........................................................................................26
Use of Upgrading Hardware.............................................................................................26
Justification of upgrading hardware...............................................................................27
Adobe software updates...................................................................................................27
Justification of software upgrade...................................................................................27
Conclusion........................................................................................................................... 28
Appendix A........................................................................................................................... 29
Task 1.2................................................................................................................................ 29
Computing System Booklet...............................................................................................29
Computer Hardware............................................................................................................. 29
......................................................................................................................................... 29
Computer Hardware components and trouble shootings..................................................30
Appendix B........................................................................................................................... 41
Group Report on Task 2....................................................................................................41
References........................................................................................................................... 42

Computer System | Sazny Ahamed

List of figures
Figure 1 Super Computer.......................................................................................................1
Figure 2Mainframe Computer.................................................................................................1
Figure 3 Mini Computer..........................................................................................................1
Figure 4 Micro Computers......................................................................................................1
Figure 5 Computers at Home.................................................................................................1
Figure 6 Computers at Network..............................................................................................1
Figure 7 Computers at Gaming..............................................................................................1
Figure 8 Computers at Business............................................................................................1
Figure 9 Barclays Specs.........................................................................................................1
Figure 10 PC GLOBE Specs..................................................................................................1
Figure 11 SMS Marketing Specs............................................................................................1
Figure 12 computer hardware sample image.........................................................................1
Figure 13 motherboard........................................................................................................... 1
Figure 14 RAM....................................................................................................................... 1
Figure 15 Power supply..........................................................................................................1
Figure 16 HDD....................................................................................................................... 1
Figure 17 CPU....................................................................................................................... 1
Figure 18 VGA....................................................................................................................... 1
Figure 19 Keyboard................................................................................................................ 1
Figure 20 Mouse.................................................................................................................... 1
Figure 21 Scanner.................................................................................................................. 1
Figure 22 Monitor................................................................................................................... 1
Figure 23 Plotter..................................................................................................................... 1
Figure 24 Printer.....................................................................................................................1

Computer System | Sazny Ahamed

List of table
Table 1 System specs table....................................................................................................1
Table 2 Maintenance Checklist...............................................................................................1

Computer System | Sazny Ahamed

Acknowledgment
I would like to thank those who have helped me in various ways to complete this assignment
successfully within the stipulated time. Especially our Lecturer Mr Tharshananth whos
valuable advice and support throughout the assignment appreciated.
Further, I would like to thank my friends for supporting me in group tasks, discussions, and
so on. And also at this time I would like to remember my brother who shared his knowledge
regarding subjects and helped me a lot during even late night hours.
I regret for not mentioning the names individually for those who are helped me to finish this
assignment.

Computer System | Sazny Ahamed

Introduction
This assignment is an in-depth report of the computing system. The aim of the assessment
is to make sure that sufficient knowledge is increased with regarding to computer system.
Computer system subject is most important for each and every students and everybody
should know about the computer system. Because this subject will teach us how to handle
hardware and software of the computer. This is an individual and group assessment, and I
have completed this assignment by gathering information from lectures, referring books,
browsing internet, collecting information from local vendors and from my own knowledge. I
hope this assignment will provide the essential information in and those who read this
assignment will increase some knowledge about this subject.

Computer System | Sazny Ahamed

Task 1.1
Computer types and computer Environment
There are many different types of computers available today. Since the advent of the first
computer different types and sizes of computers are offering different services. Computers
can be as big as occupying a large building and as small as a laptop or a microcontroller in
mobile & embedded systems. The four basic types of computers are.

1.
2.
3.
4.

SUPER COMPUTER
MAINFRAME COMPUTER
MINI COMPUTER
MICRO COMPUTER

Super Computer
Supercomputers are one of the most powerful computers in terms of performance and data
processing. Super computers has the capable of giving very speedy calculations. it is
because of that high speed processing ability. These are specialized and task specific
computers used by large organizations. These computers are used for research and
exploration purposes, like NASA uses supercomputers for launching space shuttles,
controlling them and for space exploration purpose.

Figure 1 Super Computer

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Mainframe Computers
Mainframes are computers that are the most bulky types and with the advancement of
technology. Mainframes are not as powerful as supercomputers, but certainly they are quite
expensive nonetheless. Mainframe computer systems can be called the predecessor of
servers because they could actually support multi users though as efficiently as the servers.
The Mainframe computers can be accommodated in large air-conditioned rooms because of
its size.
Super-computers are the fastest computers with large data storage capacity, Mainframes
can also process & store large amount of data. Banks educational institutions & insurance
companies use mainframe computers to store data about their customers, students &
insurance policy holders.

Figure 2Mainframe Computer

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Mini Computers
Minicomputers are used by small businesses & firms. Minicomputers are also called as
Midrange Computers. Mini computers like the mainframe computers are used by business
organization. The difference being that it can support the simultaneous working of up to 100
users and is usually maintained in business organizations for the maintenance of accounts
and finances.
These are small machines and can be accommodated on a disk with not as processing and
data storage capabilities as super-computers & Mainframes. These computers are not
designed for a single user. Individual departments of a large company or organizations use
Mini-computers for specific purposes.

Figure 3 Mini Computer

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Micro Computers
These are the most frequently used computers better known by the name of "Personal
computers". Laptops, personal digital assistant (PDA), tablets & smartphones are all types of
microcomputers. The micro-computers are widely used & the fastest growing computers.
These computers are the cheapest among the other three types of computers. The Microcomputers are specially designed for general usage like entertainment, education and work
purposes.

Figure 4 Micro Computers

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Computer Environments
Computer environments is the place where we are using the computers. This places based
on your needs of computer using. In this task I have to find an environment related to
multimedia workers. I have found some of the environments below.
1.
2.
3.
4.

Computers at Home
Computers at Network
Computers at Games
Computers at Business

Computers at home
Since the use of home computers have adapted so much to our everyday lives, there are
just too many uses to adequately list all of them. People can use computers to learn, to
complete their work at home, to brows internet and do many more rather than at the office or
other places.

Figure 5 Computers at Home

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Computers at Network
Computers at network is basically uses in office. Because they want to sharing files between
computers. Not only the file they will share photos, music files, and documents and many
more.

Figure 6 Computers at Network

Computers at Gaming
Nowadays the next generation games are releasing. These type of games attracting child to
adult people. If we want to play games we definitely need a high performance computers.

Figure 7 Computers at Gaming

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Computers at Business
Businesses use a variety of different types of computers such as desktops, laptops, servers,
smartphones and tablets, depending on their needs. With computers, employees are able to
work anytime, anywhere.

Figure 8 Computers at Business

Suitable Decision
Computer type
I recommend micro computers for the multimedia lab. Because The Microcomputers provide
a quick, easy and convenient way for members/students of the campus community to
access computer and Internet services and we can buy the computers at lower prices than
other computer types.
Computer Environment
I recommend gaming environment for the multimedia lab. Because usually gaming
computers having high performance system. For the editing of video and games we need
high performance computers. So the multimedia students can easily develop games, edit
videos and can do whatever they want.

(world, n.d.)

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Computer System | Sazny Ahamed

Task 2.1
Requirement analysis document
Prepared By
Client

P.M Sazny Ahamed


BCAS

Version
Date

1.0
20/04/2015

Purpose
BCAS campus Computing unit plans to upgrade their multimedia lab. Though they have the
lab with computers but the requirements of the machines are low. So we produced a RAD
document for the BCAS multimedia unit to upgrade their computers.

Introduction
BCAS Campus multimedia students are the main purpose of this systems requirement.
Because they are the one who will be following gaming development, video editing web
designing and etc... This system requirement should be upgraded for the future benefits of
multimedia students so that they will feel comfortable by using the upgraded system.

Current System
BCAS city campus currently having a multimedia lab with 25 individual computers and they
have necessary software and tools.

Overview
Nowadays the performance of the games and videos are high. In this case at least we have
to be in line with the current requirements so we need to have a good capacity of RAM so
that we can run high capacitor programs at a time, we need to have a good graphics card
(VGA) as well. If we upgrade our VGA the students can develop or edit high performance
games and videos, and the processor of the machine should be at least i5 processor

Functional Requirements
Processor: - The Processor is the most visible component in the specifications. This would
lead you to believe that the processor is the most important component in a multimedia
computer. And we have to consider about the clock speed, number of cores, it is better to
have high numbers in both, but the number of cores is slightly more important than the clock
speed.
VGA: - Choosing a great video card for our Multimedia department is very important. Video
cards are the only component in a computer that is specifically designed to display highresolution, high-detailed graphics. So that developing or editing games, video will be an easy
task for our multimedia students
RAM: - Computer ram is a common bottleneck that prevented Multimedia computers from
reaching their maximum potential. Upgrading our system to high capacity of RAM will be
more effectiveness to the multimedia department.
HDD: - we have to consider about the Hard Disk Drive because for the editing purpose of
multimedia students we need to have at least 1TB.
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Computer System | Sazny Ahamed


Monitor: - when we talking about the monitors we should go with led and bigger. Because
the visual output is the most important to the multimedia. So the students can experience
with it.
Speakers/headphones: - speaker/headphones high quality speakers and headphone with
built-in microphones.

Non-functional Requirements

3D Glasses
Consoles
Screens
Dolby sound system

From above non-functional requirements a higher performance is expected from the


students and its expected that the lecturers can work with more easily in the computer lab.

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Computer System | Sazny Ahamed

Task2.2
System specifications
The below specifications were collected on the 8th of April 2015. By studying the functional
and non-functional requirements of the multimedia lab. We have got the requirements for the
multimedia lab computers from the local vendors. We have compared and selected the best
specification below.

Figure 9 Barclays Specs

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Figure 10 PC GLOBE Specs

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Figure 11 SMS Marketing Specs

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The Best System for the Multimedia Lab


We have chosen the best requirements for the BCAS multimedia lab from BARCLAYS
computers (Pvt) ltd. Yes we have chosen the specs from BARCLAYS because the reasons
are given below
Warranty - Warranty is the most important thing that we have to consider because if there
any damage happened in future we can reclaim it. When we were comparing other two
Barclays has the long warrant terms.
Cost when we were talk about cost the Barclays has the low cost effective and they
promised that they will give us the special discounts if we purchased more than 8 pcs
Establishment since they have been providing services from 1994 we can trust them
dealing with business as they exist in the market for last 20 years.
We have given the system specification table below.
Table 1 System specs table

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N
O

System

Specification

01

Processor

Intel-3.30Ghz Core i5

02

Motherboard

Gigabyte H81M-SPV

03

HDD

Toshiba 1TB SATA

04

Monitor

Samsung 22 LED

05

Casing

Cool master Elite

06

DVD Writer

Samsung SATA Black

07

Keyboard

IBM-Multimedia

08

Mouse

Mega box-USB

09

VGA

ASUS GeForce (2GB)

10

Headphone

A4tech HS-28

Computer System | Sazny Ahamed

Task 3.1
Generated Report
Password Policies
Computer passwords are used to help identify and distinguish users and their access or
capabilities on a computer or computer network. Passwords can also help restrict and
prevent users from accessing confidential data or accessing programs they should not have
access to.

Basic Steps of Password Requirements

Minimum Length - 8 characters recommended

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Maximum Length - 14 characters

Minimum complexity - No dictionary words included. Passwords should use four of


the following types of characters: Lowercase, Uppercase, Numbers, Special
characters such as!@#$ %^&*(){} []

Passwords are case sensitive and the user name or login ID is not case sensitive.

Require a number of unique passwords before an old password may be reused. This
number should be no less than 24.

Maximum password age - 60 days

Minimum password age - 2 days

Account lockout threshold - 4 failed login attempts

Reset account lockout after - The time it takes between bad login attempts before the
count of bad login attempts is cleared. The recommended value as of the date of
writing this article is 20 minutes. This means if there are three bad attempts in 20
minutes, the account would be locked.

Account lockout duration - Some experts recommend that the administrator reset the
account lockout so they are aware of possible break in attempts on the network.
However this will cause a great deal of additional help desk calls. Therefore
depending on the situation, the account lockout should be between 30 minutes and 2
hours.

Password protected screen savers should be enabled and should protect the
computer within 5 minutes of user inactivity. Computers should not be unattended
with the user logged on and no password protected screen saver active. Users
should be in the habit of not leaving their computers unlocked. They can press the
CTRL-ALT-DEL keys and select "Lock Computer".

Rules that apply to passwords apply to passphrases which are used for public/private
key authentication

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Basic Password Protections

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Never write passwords down.


Never send a password through email.
Never include a password in a non-encrypted stored document.
Never tell anyone your password.
Never reveal your password over the telephone.
Never hint at the format of your password.
Never reveal or hint at your password on a form on the internet.
Never use the "Remember Password" feature of application programs such as
Internet Explorer, your email program, or any other program.
Never use your corporate or network password on an account over the internet which
does not have a secure login where the web browser address starts with https://
rather than http://
Report any suspicion of your password being broken to your IT computer security
office.
If anyone asks for your password, refer them to your IT computer security office.
Don't use common acronyms as part of your password.
Don't use common words or reverse spelling of words in part of your password.
Don't use names of people or places as part of your password.
Don't use part of your login name in your password.
Don't use parts of numbers easily remembered such as phone numbers, social
security numbers, or street addresses.
Be careful about letting someone see you type your password.

Computer System | Sazny Ahamed

Task 3.2
Test report for the lab

Diagnose and troubleshoot student software problems; repair and modify damaged
software configurations; reinstall software that cannot be repaired.

Replace or repair damaged or malfunctioning computer hardware including disk


drivers, memory chips, other boards, modems, network cards, monitors, keyboards,
CD-ROMs, printers and other peripherals.

Work with students and instructional staff to assure lab systems are maintained in
working order; provide technical support for instructors; demonstrate various software
configurations and installations; provide information on hardware and software error
resolution.
Evaluate, install, configure, troubleshoot and document new instructional applications
and software systems.
Develop and implement procedures for such tasks as virus protection, software
security, software loading and copying, video drivers, printer drivers and configuration
control.

Evaluate and test new software; identify potential conflicts with existing systems;
consult with vendors and manufacturers to resolve issues before instituting new
software.

Define instructional server needs; research available options and recommend choice;
install, configure and test instructional server hardware and software; maintain server
hardware; install new versions of server software.

Maintain hardware and software inventory; according to established guidelines and


procedures.

Recommend new physical configuration and implement strategies for instructional


labs; attend technical seminars and workshops to remain current concerning
instructional labs.

Develop and maintain instructional lab procedures in areas such as problem


reporting and tracking, lab set-up, student usage tracking and inventory control and
security.
Develop Internet policies and standards for instructional labs.

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Prepare reports on software or hardware help desk requests; provide reports to


assigned supervisors; evaluate reports for preventive maintenance trends.
Install and upgrade new hardware and software.

Confer with appropriate District offices to research and make recommendations for
purchase of computer lab supplies, hardware, software and equipment; coordinate
the purchase and repair of computer lab equipment, tracking status of vendor activity;
submit return material authorizations for defective equipment; coordinate campus
instructional lab network and telecommunications needs; track software licenses and
hardware warranties.

Computer System | Sazny Ahamed

Task 4.1
Routine Maintenance Checklist

01
02
03
04
05
06
07
08

Run malware, anti-spyware and antivirus programs


Empty the Recycle bin
Clean out the internet Browser History, cache
Log off user account
Disk Clean-up Utility
Check hard drive disk Utility (Errors)
Update Malware and anti-virus software
Check hardware peripherals connections (keyboard, mouse,
etc...)
09 Disk Defragmenter Utility
10 Back up Files
11 Restore Files
12 Uninstall unnecessary Programs
13 Run Windows update
14 Clean Monitor screen
15 Clean Keyboard, Mouse, and other peripherals
16 Inventory Updates If necessary
17 Clean air vents, power supply, and fan with compressed air or
vacuum
18 Check condition suppressors and uninterruptible power
supplies
19 Check that chips and expansion cards are firmly seated in
slots
20 Check the ports and cable connections for loose connectivity
problems
21 Clean the mother board and casing Dusts
Things We Should Do When Ever Changes Are Made
22
23
24
25
26

Update back up records of CMOS setup


Keep a record of software and operating system installed on
the PC
Keep a record of hardware settings installed on the PC
Record when and what Preventive Maintenance is Performed
Record any repairs done to the PC

(Shelly, 2004)

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Every Year

Every Month

Maintenance List

Every Week

N
O

Every Day

Table 2 Maintenance Checklist

Computer System | Sazny Ahamed

Task 4.2
Upgrade Hardware and Software
In order to design a multimedia lab the company needed to upgrade new versions of
hardware and software. Our BCAS campus have decided to build a multimedia lab so they
really wanted to upgrade their workstation. First we have to upgrade the OS system of the
Computer.
BCAS Workstation has already Windows 7 Operating System. So now they wanted to
upgrade Windows 8 so the steps they have to follow is here...

Step 1

Please run Windows Update first before install the upgrade. (This step will require a
connection to the Internet)

Press Start All Programs. When the program list shows, find Windows Update
And click to execute.

Click Check for updates to download the necessary updates.

Windows Update is checking updates

Install updates for your system

Step 2

Upgrade option only works by Microsoft Windows 8 upgrade plan. Please confirm
your current Microsoft Windows 7 version. If you are not sure, you can click Start
Control Panel System to see your current Microsoft Windows system. Besides
that, you will also need a DVD or BD reading device.

Insert the Windows 8 Installation Disc* in your DVD or BD reading device. Wait for
the AutoPlay windows to pop up. Click Run setup.exe to continue

Windows 8 Installation will be prepared

Before the installation, Windows will require you to type in the product Key. You
should find your product key in your disc package.

Check the I accept the license terms to continue.

Choose what kind of upgrade you want and click Next. Please plug your AC adaptor
to proceed. Please DO NOT take out the disc from DVD player before the installation
is completed

Windows will check if your system is ready to upgrade.

Windows will notice if any Microsoft program is not yet compatible with Windows 8.

Uninstall the program and follow instruction by Windows 8 setup.

Step 3

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According the upgrade type you choose at step 2.6, windows may (not) direct you to
personalize setup.

Computer System | Sazny Ahamed

Once the Windows 8 desktop shows, your upgrade is complete.

Justification of Upgrading OS
Better performance: Windows 8 uses less RAM and fewer CPU resources than Windows 7
and therefore runs faster.
Works well on older machines: Windows 8 will not only work on your older IT equipment, but
it runs faster than Windows 7.
Windows 8 saves battery life by dropping to a low-power state when you're not doing
anything power-intensive.
Windows 8 comes with Windows Defender, which protects against malware and spyware.
For more on Windows Defender and other security enhancements, read Windows 8
Security: What's New, What's Different.
Windows 8's Storage Spaces employs a software-based RAID system to protect data and
ensure that it remains available in the event of a computer crash.
Microsoft's cloud storage program is built into just about every application in Windows 8. You
can even sync your PCs settings to One Drive and save files for offline use.
You can more easily switch between display languages, and additional display languages
are available in Windows 8, which is of value to multilingual organizations.

Use of Upgrading Hardware


RAM
To see the biggest increase in performance, increase the amount of RAM in an older or new
computer. A good sign you could benefit from more RAM is if your computer slows down a
lot when you try to use several programs simultaneously.
VGA
Because graphics processing uses RAM, a graphics card upgrade may improve overall
performance. If you work with a lot of digital video, you can probably benefit from adding
RAM and/or changing from an integrated or "on-board" graphics card to a dedicated
graphics card. Apart from that if you upgrade VGA it will be more perfect for the multimedia
Computers.
Processor
A faster processor can help your computer run faster, but this is not an easy upgrade and
should be approached with caution. Keep in mind that performance improvements with a
faster processor may be negligible without sufficient RAM

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Computer System | Sazny Ahamed

Justification of upgrading hardware


Performance increase, which make the overall computer run faster and more smoothly and it
is necessary to upgrade the computer to meet the system requirements.

Adobe software updates


Adobe recommends that update to the latest version to take advantage of security and
stability improvements. For the multimedia purpose most of the softwares are related to the
adobe for an example adobe Photoshop, adobe Dreamweaver, adobe flash so we want to
upgrade adobe.
Updating automatically from the product

To install Adobe Reader and Acrobat updates from Adobe Updater, do the following:
Launch Adobe Reader or Acrobat.
Choose Help > Check for Updates.
Follow the steps in the Updater window to download and install the latest updates.

Updating adobe reader on the web

Open Reader and choose Help > About Adobe Reader. Note your product version.
Go to http://get.adobe.com/reader/. The web page automatically detects your OS and
Reader version.
If the web page indicates that a newer version is available, choose Install Now.
Click the downloaded file and follow the instructions.

Justification of software upgrade


New features not available or found in previous versions.
Often, the new version of a program has better stability and increased performance.
After so long an older software program will be discontinued and often no longer supported.

(adobe, 2015)
(Gizmag, n.d.)

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Conclusion
I really enjoyed throughout the lesson. Because I tried my best to get understanding of
computing systems. It taught me about hardware, software, health and safety, RAD, and
team work. As a result my confidence and my knowledge has been increased and I feel the
level of my knowledge has developed to certain level about Computing System.

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Computer System | Sazny Ahamed

Appendix A
Task 1.2
Computing System Booklet

Computer Hardware
Hardware is the general terms that is used to describe physical artifacts of a technology.
Hardware refers to the physical elements of a computer. This is also sometime called the
machinery or the equipment of the computer.

Figure 12 computer hardware sample image

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Computer Hardware components and trouble shootings


Motherboard
Main circuit board inside our computer is called mother board. The motherboard is the body
or mainframe of the computer, through which all other components interface. It is the central
circuit board making up a complex electronic system.

Figure 13 motherboard

PROBLEMS
Everything powers on but you can't see a live screen
Computer turns on for just a few seconds then turns off

SOLLUTIONS
Check the cable connections
Reset the CMOS
Update the BIOS

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Random Access Memory (RAM)


RAM is the main memory of the computer system, RAM is a type of storage for computer
systems that makes it possible to access data very quickly in random order.

Figure 14 RAM

PROBLEMS
Display isnt work.
Computer hangs and reboot.
Short Beeps.

SOLLUTIONS
Remove the RAM (Clean the ram) from the mother board and replace it.
Reseat RAM and rotate RAM to different slots.
Make sure you removed any old video drives from your system before adding new one.
Try replacing them with new RAM.

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Power supply
A power supply is a hardware component that supplies power to an electrical device. It
receives power from an electrical outlet and converts the current from AC to DC which is
what the computer requires.

Figure 15 Power supply

PROBLEMS
Computer over heat.
System Start up Failure
Memory types error

SOLLUTIONS
Check the AC power input - Make sure the cord is firmly seated in the wall socket and in the
power supply socket. Try a different cord.
Check the DC power connections - Make sure the motherboard and disk drive power
connectors are firmly seated and making good contact. Check for loose screws.

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Hard Disk Drive (HDD)


Hard disk drive is a hardware that keeps data inside the computer for later use and remains
persistent even when the computer has no power.

Figure 16 HDD

PROBLEMS
Computer freezes often
Files Mysterious disappearing
Frequent lock-up during booting

SOLUTIONS
Check to ensure the power cable is properly connected to the drive.
Check to be sure the data cable is properly connected to the drive.
If it is an IDE drive, ensure the ribbon cable is aligned properly.
Master/slave assignment is correctly set if that is an IDE drive.

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Central Processing Unit (CPU)


The Central Processing Unit is responsible for interpreting and executing most of the
commands from the computer's hardware and software. The CPU could be considered the
"brains" of the computer.

Figure 17 CPU

PROBLEMS
Old Bios and the board is not configured properly
Poor heat dissipation

SOLUTION
Update Bios from the manufacturer.
Check manual and jumper board accordingly to proper bus and multiplier settings
Check CPU fan and replace if necessary with a higher capacity heat sink

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Video Graphic Array


The VGA card is used to make our computer visual effects keep up with advanced graphic.

Figure 18 VGA

PROBLEMS
Cannot change OpenGL or DirectX (Direct3D) settings.
Cannot change resolution and colour depth.
Cannot select the desired refresh rate

SOLLUTION
Install the video card vendors drivers rather than using the default Windows drivers.
The default Windows drivers do not come with 3D or any other advanced options.
Check that the video card is properly identified in Windows.
If the video card is identified properly, check for updated drivers on the video card
manufacturers website.

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Keyboard
The keyboard is the piece of computer hardware used to input text, characters and other
commands into a computer or similar device.

Figure 19 Keyboard

PROBLEMS
Key board has stop working, Connective problems

SOLLUTIONS
Try to reconnect your keyboard, restart your computer and verify if that fixes it.
Turn off the system. Unplug the keyboard connected and check for any bent or broken pins.

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Computer System | Sazny Ahamed

Mouse
The mouse is a pointing device by detecting two dimensional motion relative to its supporting
surface.

Figure 20 Mouse

PROBLEMS
The Mouse is unresponsive.
The Mouse does not move quickly across the screen.

SOLLUTIONS
Disconnect the mouse and reconnect it.
Plugging the mouse into a different port
A slow Mouse pointer usually points to the Pointer speed setting in the Mouse section of the
Control Panel.
Go to the Control Panel and click the Mouse icon.
Click on the Pointer Options tab and locate the Motion section.
Move the slider to faster and slower as desired. Make sure the checkbox for "Enhance
pointer precision" is checked.
Click Apply and then Ok

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Computer System | Sazny Ahamed

Scanner
Scanner is a device that analyses images, printed text or handwriting, or an object and
converts into a digital image.

Figure 21 Scanner

PROBLEMS
The computer does not recognize a scanner has been connected to it, and therefore is
unresponsive.
The scanned documents, both written text and images have smudges

SOLLUTIONS
Verify the cables are connected properly to the back of the scanner.
Make sure the scanner is receiving power. Push the power button, which can be located on
the top or on the side.
Check to see if the glass has smudges on them from repeated and prolonged use.
Check your original document. It is possible this is the way the original appeared.
Try scanning again and see if the cleaning fixed the issue. If necessary repeat the cleaning
process.

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Computer System | Sazny Ahamed

Monitor
Computer monitor technically termed as visual display unit is an output device that presents
the information from the CPU on the screen working as an interface between CPU and the
user.

Figure 22 Monitor

PROBLEMS
Monitor is blank after starting computer.
The display is rotated.

SOLLUTIONS
Check to be sure that the Monitor has power and that the light is on.
Check your cables connecting your monitor with your computer.
Go to Start and then Control Panel, then to Intel Extreme Graphics Applet and then Rotation
tab.
Uncheck the Enable Rotation check box. Click Apply, then OK.
Exit Control Panel, and then display should be the correct orientation

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Computer System | Sazny Ahamed

Printer and Plotter


A Printer is a hardware device where all the information will be printed to some papers.
Plotters is also a kind of a printer, it gives in large scales like graphical pictures also plotters
use a pen, pencil, marker, or other writing tool to draw a design onto paper.

Figure 23 Plotter

Figure 24 Printer

PROBLEMS
Paper jams
Poor Image Quality
Print Job isnt printing

Solutions
Inspect the paper path and remove any foreign material
Check to ensure the type of paper being printed is supported by your printer
Check your print driver to be sure the correct paper or media type is selected
Check to be sure the paper loaded in the tray matches the type selected in the printer driver
Check what type of paper your print job requires, and that there is an adequate supply of it in
the machine.

(Students, n.d.)

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Computer System | Sazny Ahamed

Appendix B
Group Report on Task 2
We have divided as a group for this assignment and our group members are sutharshan,
sumiya, and vashiharan.
We went to the unity plaza to collect specifications for the multimedia department. My group
members were helped me to collect specifications and the way they communicate also
perfect.
We were discussed about system specification even the late night they called me as well as
I called them and finally we came to a decisions we were united for this assignment.
We took an interview with MR Miyuru sir at that time sumiya was very helpful to get the
survey and I enjoyed a lot with my group members on this assignment.
Role of the members
Sumiya, Me Interviewed MR Miyuru sir
Sumiya, Sutharshan, Vashiharan, Me Collect the specification from Local vendors
We were united on this all tasks thats why I cant divide the role of each members.

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Computer System | Sazny Ahamed

References
adobe, 2015. adobe. [Online]
Available at: https://helpx.adobe.com/acrobat/kb/install-updates-reader-acrobat.html
[Accessed 11 04 2015].
Gizmag, n.d. Gizmag. [Online]
Available at: http://www.gizmag.com/upgrade-windows-7-to-windows-81/29746/
[Accessed 09 04 2015].
Shelly, G. B., 2004. Understanding and troubleshooting your PC. Shelly Cashman series ed.
Boston: Boston, Massachussets : Thomson Course Technology.
Students, C. T. f. T. a., n.d. Computer Troubleshooting for Teachers and Students. [Online]
Available at: http://webpage.pace.edu/ms16182p/troubleshooting/home.html
[Accessed 02 december 2014].
world, m. o., n.d. maps of world. [Online]
Available at: http://www.mapsofworld.com/referrals/computers/types-of-computers/
[Accessed 13 04 2015].

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