Professional Documents
Culture Documents
ons'
December'2014'
2'
Business'runs'on'electronic'communicaAons'
Copyright'2014:'ThriveMetrics,'Inc.'
+100bn'corporate'
emails'sent'daily'
25%'of'customer'
communica.on'
conducted'via'email'
28%'of'employees'
day'spent'on'email''
Table'of'Contents''
'
3'
Page'''Topic'
2.
Business'runs'on'electronic'communicaAons'
3.
Table'of'Contents''
4.
How'Does'ThriveMetrics'Work?'
5.
Business'Intelligence'(BI)'has'real'value'
6.
BI:'Draw'beMer'insights'than'from'Surveys'or'CRM'
7.
Case'Study:'DirecTV'
8.
Market'Opportunity:'Dening'a'New'Segment'
9.
ThriveMetrics'today''
10. ThriveMetrics'Team'
11. Our'Investors''
12. Contact'Details'
Copyright'2014:'ThriveMetrics,'Inc.'
3'
Calculate'frequencies'&'volumes'
Extract'topics'being'discussed'
Evaluate'senAment'(tone)'
Track'business'processes'
Correlate'employee,'prospect'
or'customer'aMributes'
'''
ThriveMetrics'
How'Does'ThriveMetrics'Work?'
Communica.on'
Email'&'Calendar'
Instant'Messages'
Call'Transcripts'
Copyright'2014:'ThriveMetrics,'Inc.'
Business'Intelligence'
Dashboards'
Email'or'SMS'alerts'
IntegraAon'with'other'
systems'
Business'Intelligence'(BI)'has'real'value'
Customer'Experience/Service'
Deploy'resources'proacAvely'for'at]risk'accounts'
Reengineer'processes'to'beMer'manage'personnel'and'reduce'boMlenecks'
IdenAfy'operaAonally]intense'clients'to'ascertain'real'costs'
Sales'Management'
IdenAfy'distribuAon'of'eort'amongst'prospects'and'clients'
Pinpoint'and'train'to'High'Performer'behavior'
Develop'Ideal'Customer'prole'to'hone'sales'focus'
Internal'Corporate'IniAaAves'
5'
Monitor'engagement'around'key'iniAaAves'(e.g.'Diversity'&'Inclusion)''
Recognize'underserved'topics'and'groups'
Deploy'resources'to'meet'goals'and'obtain'best'ROI'
Copyright'2014:'ThriveMetrics,'Inc.'
6'
Surface'important'data'and'minimize'the'noise'to'highlight'where'
focus'is'needed'
Customized'dashboards;'data'you'can'mine'and'correlate'to'your'
relevant'KPI'data'
All'wriNen'exchanges'vs.'just'what'sales'team'wishes'to'capture'P'
providing'360'degree'view'of'customer'communica.on'
Data'vs.'anecdote:'system'curated'rather'than'human'interpreta.on'
of'salient'informa.on'
Iden.fy'trends'in'real'.me;'ascertain'which'truly'are'key'issues'
Extracts'informa.on'automa.cally'imposing'no'administra.ve'
burden'on'salespeople'
BI:'Draw'beMer'insights'than'from'Surveys'or'CRM'
Passive''
Capture'
Objec.ve'
Representa.on'
Relevant'
Dataset'
Copyright'2014:'ThriveMetrics,'Inc.'
7'
DirecTV'used'ThriveMetrics'to'
monitor'corporate'iniAaAve'rollout'
'
SenAment'analysis'idenAed'
trouble'during'implementaAon'
ModicaAons'to'program'turned'
negaAve'feelings'posiAve'and'
increased'engagement'
'
Most'importantly:'ini#a#ve'was'
successful'spurring'the'desired'
changes'
22%'jump'in'engagement'and'posi.ve'senAment'
'
Case'Study:'DirecTV'
Copyright'2014:'ThriveMetrics,'Inc.'
8'
Sales'Accelera.on'P'$12.8bn'
Business'Intelligence'(BI)'
P'$14.6bn'
Marke.ng'Automa.on''
P'$1.2bn'
Market'Opportunity:'Dening'a'New'Segment'
CRM'P''$21bn'
Copyright'2014:'ThriveMetrics,'Inc.'
ThriveMetrics'today''
Sales'
Completed'four'project]specic'deployments'
Successful'DirecTV'installaAon'resulted'in'naAonal'press'accolades'
Signed'annual'contract'with'top'US'bank'
Client'ROI:'cost]savings'within'rst'three'months'pays'for'ThriveMetrics'
for'next'3+'years''
Secured'Channel'Partner'in'Financial'Services'verAcal'
Successfully'deployed'both'on]premise'and'in'cloud'
Capital'
$1M'raised'to'date'
Currently'in'A1'with'addiAonal'$1.5M'
Use'of'Proceeds'
9'
ConAnued'improvements'to'enterprise'oering;'launch'SaaS'oering'
Team'Expansion:'Sales,'Professional'Services'
Copyright'2014:'ThriveMetrics,'Inc.'
University of Chicago
Cornell University
ThriveMetrics'Team'
Eugene R. Souther
Chief Executive
Officer
SVP Strategy &
S&P - Capital IQ
Lehigh University;
Fordham University
Graduate School of
Business
VP Technology, GBI
Dan Spiegel
Chief Technology
Officer
Umer Mujeeb
Big Data
Business Analyst
10'
University of Illinois
Broad'range'of'experience'with'startups'and'public'companies'spanning'nancial'
services,'technology'and'business'services.'''
We'know'how'to'build'and'get'products'to'market'and'we'know'our'audience.''
Copyright'2014:'ThriveMetrics,'Inc.'
Adam
Quinton
Advisor to
growth
companies
Former Bank of
America Merrill
Lynch
Lucas Point
Ventures
Our'Investors'
Canrock
Ventures
Investment Fund
Jim Estill
Founded EMJ
Data
Mark Fasciano
Founded
FatWire
Ted Smith
Chairman & CEO
John Hassall
Copyright'2014:'ThriveMetrics,'Inc.'
Adam
Famularo
Verizon
Enterprise
Solutions
Former CA
Technologies
11'
BlueCrest Capital
Management, LLP
Donna
Winston
CEO NES
Global Talent
Former Goldman
Sachs
Tig
Gilliam
Former Adecco
Group, PwC &
IBM
Active Investor
Contact''
Eugene'R.'Souther'
Chief'ExecuAve'Ocer'
ThriveMetrics,'Inc.'
720'Northern'Boulevard'
Brookville,'NY'11548'
eugene.souther@thrivemetrics.com'
+1.917.834.2118'
'
Copyright'2014:'ThriveMetrics,'Inc.'
12'