31/08/2016

SAPHybrisCloudforCustomerAllAboutInteg...|SCN

GettingStarted Newsletters

Hi,Guest

LogOn

JoinUs

Store

SearchtheCommunity

Products

Services&Support

AboutSCN

Downloads

Industries

Training&Education

Partnership

DeveloperCenter

Activity

LinesofBusiness

UniversityAlliances

Events&Webinars

Innovation

Browse

Communications

Actions

SAPCloudforCustomer

SAPHybrisCloudforCustomerAllAboutIntegration
PostedbySapnaRamaiahinSAPCloudforCustomeron04Aug201619:32:33
Share

12

Tweet

Like 0

(clicktozoom)

ThisblogservesasaonepointreferenceforallSAPHybrisCloudforCustomer(C4C)integrationcontent,andis
updatedeveryrelease.Iamconsolidatingalltheexistingresourceshere,andhaveintroducedaTroubleshooting
section.Here,youwillfindFAQsrelatedtospecifictopics.Feelfreetoaskquestionsontheseblogs,astheteamthat
developedthecontentismonitoringtheSCNblogcomments,andwillrespondtoyourqueries.

YouwillfindalltheofficialguidesonSAPServiceMarketplace(SMP).

GettingStarted

DuringIntegration

TroubleshootProblems

HighlevelinformationonC4C
integration

GoldenDeck

Informationthatcanbeusedto
configureandsetupC4Cintegration

SAPCRM/ERP

Frequentlyaskedquestionson
CRMandERPintegration

GeneralIssues

BasicOnBoardingGuide

S/4HANA

ConnectivityIssues

(SMP)

SAPHybrisMarketing

CodeListMapping

What'sNewinERP
Integration(1608)

(onpremiseintegrationviaPI/HCI,
docsonSMP)

What'sNewinCRM
Integration(1608)

SAPSuccessFactors
EmployeeCentral

Basicbeforeyouintegrate

DataWorkbench(SMP)

Videos:Notuptodate,but
willserveasanoverviewfor
someonewhoisnewto
integration

SAPHybrisCommerce

C4CERPDemo1
C4CERPDemo2

ODataorSOAPAPIs
HCP,

Employee
MarketingAttribute**
Material
Activity
QuoteandOrder**
Moretocome

WebDAV,JAM

SAPBusinessOne
SAPBusinessWarehouse

http://scn.sap.com/community/cloudforcustomer/blog/2016/08/04/allaboutintegrationwithsaphybriscloudforcustomer

1/5

31/08/2016

SAPHybrisCloudforCustomerAllAboutInteg...|SCN

C4CCRMDemo1
C4CCRMDemo2

**Comingsoon

BeforeyoustartintegratingC4Cwithanyproduct
Whileitiscommontojumpintointegrationactivities,itisalsoimportantto:
InvolvepeopleskilledinSAPmiddleware,technicalconnectivity,andtheproductbeingintegratedwithC4C
Meticulouslyunderstandyourcompanysbusinessrequirement
Gothroughtheintegrationguidesavailableforyourintegrationtopictounderstandthetechnicalaspects
Knowhowtousethefollowingenablementmaterial,whichwillcomeinhandyduringimplementation:
Basicmessagemonitoringtohelpyouanalyzeanissue**(infocomingsoon)
Whatinformationcanyougetfromtheintegrationflowexcel**(infocomingsoon)
Howtousethemappingdescriptionfiles**(infocomingsoon)

S/4HANA

WehavestandardprepackedintegrationtoconnectSAPHybrisCloudforCustomerwith:
SAPS/4HANAEnterpriseManagementviaPIticket(SMP)sales(RDS)
SAPS/4HANAEnterpriseManagementviaHCIBasic,sales,andticketscenariosalldocumentsonSMP
SAPS/4HANAEnterprisemanagementCloudviaHCI(SMP)
SAPS/4HANAMarketingCloud

SAPSuccessFactorsEmployeeCentral
C4CintegrationwithEmployeeCentraliscurrentlyapointtopointintegration,withoutanySAPmiddleware.Youhave
thefollowingcollateralwithinformation:
Integrationguide(SMP):ECServiceCenter+CloudforCustomer
MappingspreadsheetshowingthefieldmappingbetweenthesystemsEmployeeCentralMappingsatField
Level(SMP)

SAPCRM/ERPIntegration
Here,youwillfindhostofinformationtohelpunderstandvariousphasesofconfigurationinCRM/ERPintegration

HCIConfiguration
ThesehowtoguidesdescribehowtoconfigureC4CwithCRM/ERPusingSAPHANACloudIntegration
HowtoConfigureBasicAuthenticationforSAPHANACloudIntegration
HowtoConfigureCertificateAuthenticationforSAPHANACloudIntegration
BlogseriesonHCI
Howtoguides(RDS)

PIConfiguration
HowtoguidesbyRDSTheseguidesdescribeconfigurationofC4CwithERPorCRMusingSAPNetWeaver
Processintegration

InitialLoad
InitialCodeListMappingUnderstandingCodeListMappinginSAPCloudforCustomer
CodelistssupportedforautomaticcodelistmappinginCRM,ERPandHybrisMarketing(SMP)
BestPracticesforOptimalPerformanceofDataLoadsintoSAPCloudforCustomer
ERPInitialLoadGuide(SMP)
CRMInitialLoadGuide(SMP)

ExtendingIntegrationContent
HowtoExtendSAPCloudforCustomerSAPOnPremisePrepackagedIntegrationContent
HandlingExtensionsandCustomizedIDOCswithHCI
CustomIDOCintegration,focusonERPcustomprocesscode

SSLconfiguration

http://scn.sap.com/community/cloudforcustomer/blog/2016/08/04/allaboutintegrationwithsaphybriscloudforcustomer

2/5

31/08/2016

SAPHybrisCloudforCustomerAllAboutInteg...|SCN

SSLisusedforcommunicationfromC4Ctoyouronpremiseapplications.Additionally,C4CusesX.509certificates
forsecurecommunication.ThesehowtoguidesdescribeSSLconfigurationforABAP,Java,andhowtoconfigure
X.509forPI.
Howto

ConfigureSSLinJava

HowTo

ConfigureSSLinABAPSystem

Howto

Configurex.509AuthenticationforSAPPISystemstoConnectto/fromSAPCloudforCustomers

Howto

ConfigureSAPWebDispatcherasReverseProxyforSAPCRMorSAPECCusingSAPHANACloud

Integration
Stepbystep

HCIintegrationwithSAPECC/CRMwithSSLTerminationatWebDispatcher

ConnectivityFAQ
Video:UsingSAPWebDispatcherasaReverseProxy
Technicalconnectivitybetweencloudandonpremisesystems

viatheSAPHANACloudConnector

Monitoring
MonitoringGuide
HCIendtoendmonitoring

ODataorSOAPAPIs
APIOverview
IntegrationGuideforCustomDataonSAPHelpPortalOverviewofvariousarchitectureoptionsforexchanging
databetweenyourSAPCloudsolutionsandanexternalsolution

Mashups
HowtoCreateaMashuptocallECCscreen(includeslinkwithsamplePDItemplate)(RDS)
Howtocreateamashupthatcallsanexternalservice(Googlemapapiused)
HowToDocument
Demoofscenario

ODATAServices

ODatadocumentationInformationonODatabasics,ODataAPIs,ODataserviceexplorer,ODataConsole,
developer'sguide
HTML5appwithSAPWebIDEonHCPusingC4COData
ConsumeC4CODataServicetoPullDatainExcel
CreateamarketingleadinC4CfromFacebookusingHANACloudPlatform
SetupconnectivitybetweenC4CandHCPapplication

SOAPAPIs

SOAPAPIDocumentation
Video:HowtoUsetheStandardAPIIntegraonInterfaces

Video:CreangNewCustomAPIIntegraonInterfaces
HowtousetheSOAPAPI'stocreateanaccountfromasimplePHPapplication
HowToDocument
PHPSimpleApplication
Demoofscenario

HCP:SAPHANACloudPlatform&SAPHANACloudPortal
HANACloudPortalWidgetconsumingC4CODataService
DevelopingaC4CextensionusingHANACloudPlatform

JamIntegration
C4CintegrationwithSAPJAMDocumentation
GettingstartedwithSAPJamintegrationwithC4C

TenantManagement
TenantManagementwhenusingSDKandIntegration

http://scn.sap.com/community/cloudforcustomer/blog/2016/08/04/allaboutintegrationwithsaphybriscloudforcustomer

3/5

31/08/2016

SAPHybrisCloudforCustomerAllAboutInteg...|SCN

Ifyouhaveanyrequest,suggestion,orissueswithanycontentavailableontheblog,pleaseleaveyourthoughtsas
comments,andIwillgetbacktoyou.Lookingforwardtobringingthedevelopersclosetocustomers!!!

3555Views
Topics:mobile,mobile,customer_relationship_management,customer_relationship_managementTasks:integration,integration,
troubleshoot,troubleshootTags:sap,sap,social,social,ondemand,ondemand,innovation,innovation,cloud,cloud,erp,erp,
emerging_technologies,emerging_technologies,crm,crm,saas,saas,material,material,sales,sales,odata,odata,troubleshooting,
troubleshooting,service,service,customer,customer,hybrid,hybrid,webdav,webdav,hcp,hcp,hci,hci,cloud_for_service,
cloud_for_service,cloud_for_customer,cloud_for_customer,hci_pi,hci_pi,sap_cloud_for_customer,sap_cloud_for_customer,
on_demand_and_software_as_a_service_saas,on_demand_and_software_as_a_service_saas,cloud_ondemand_and_saas,
cloud_ondemand_and_saas,code_list,code_list,c4cintegration,c4cintegration,hybris_marketing,hybris_marketing,s/4hana,
s/4hana,marketing_attributes_c4c,marketing_attributes_c4c,data_workbench,data_workbench,jam2c4c,jam2c4c,
sap_hybris_cloud_for_customer,marketingattribute,marketingattribute,c4c_material,c4c_material,
success_factors_employee_central_integrtaion,success_factors_employee_central_integrtaion,crm_c4c_integration,
crm_c4c_integration,crm_hci_c4c,crm_hci_c4c,c4c_hci_crm,c4c_hci_crm,crm_pi_c4c,crm_pi_c4c,c4c_pi_crm,c4c_pi_crm,
bi_directional_replication,bi_directional_replication,activity_type_code,activity_type_code,business_activity,business_activity,
all_about_integration,all_about_integration,sapna_ramaiah,sapna_ramaiah,integration_issues,integration_issues,
activity_replication,activity_replication,quote_order,quote_order,solve_integration_issues,solve_integration_issues

AverageUserRating
(9ratings)

Share

12

Tweet

Like 0

9Comments
SVENFEURER09Aug201608:12

ThanksSapna,greatcentralreferencetodigintothedetailsofintegration.
Like(0)

SapnaRamaiah09Aug201612:37(inresponsetoSVENFEURER)

Thankyou,Sven
Morecontenttoflowinduringthecomingweeks.
Like(1)

VijayReddy10Aug201606:06

ThankyouSapna,therepositoryisexceptional.greatwork
Like(0)

NagaVenkataBharathKumarKonkimalla10Aug201613:11

ThanksalotSapnafortheBlog,mayIcheckwithyouifthereisablog,document,orlinkwhichrefers
aboutthegeneralconceptsofnumberrangeanditsbehaviorindifferentscenarios.
Like(0)

SapnaRamaiah10Aug201618:52(inresponsetoNagaVenkataBharathKumarKonkimalla)

HiBharath,Wedonothaveadocumentonnumberranges,exceptfortheinfointhe
ERP/CRMIMGguides.Wewilladdthistothepipelineofdocuments/blogsthatweplanto
writeinthenextrelease.
Like(0)

NagaVenkataBharathKumarKonkimalla11Aug201607:04(inresponsetoSapna
Ramaiah)

ThanksalotSapnaforthereplyandinformation.
Like(0)

LuisAngelHernandez11Aug201618:49

Hiexperts.

http://scn.sap.com/community/cloudforcustomer/blog/2016/08/04/allaboutintegrationwithsaphybriscloudforcustomer

4/5

31/08/2016

SAPHybrisCloudforCustomerAllAboutInteg...|SCN
Canyouhelpmewithanydocumentationwhereicanreadmoreaboutreplicationoforganizational
managementfromERPtoC4C,please?

Bestregards.
Like(0)

VijayReddy16Aug201613:56(inresponsetoLuisAngelHernandez)

HiLuis,

belowlinkfromC4Chelp:
BusinessOperationsGuideforSAPCloudforCustomer
Like(1)

LuisAngelHernandez16Aug201616:56(inresponsetoVijayReddy)

Thankyousomuch

VijayReddy.Thatsexactlywhatiwaslookingfor.
Like(0)

SiteIndex
Privacy

ContactUs
TermsofUse

SAPHelpPortal
LegalDisclosure

Copyright

http://scn.sap.com/community/cloudforcustomer/blog/2016/08/04/allaboutintegrationwithsaphybriscloudforcustomer

FollowSCN

5/5