 Barbara F.

Logan

P O Box 600884

Dallas, Texas 75360-0884 (972) 310-4641

E-Mail:AlphaFem53@aim.com

Dear Prospective Employer:

In the interest of investigating employment possibilities with your company, I am taking the
liberty of enclosing this copy of my current personal resume for your consideration. It will furnish
you with specific details relative to my experience and capabilities, as well as the positions I
have held previously.

As you will note from the contents of this presentation, I have a diverse background in my job
experiences and can successfully fulfill the day-to-day obligations and duties involved in any
assigned areas.

I am a motivated self-starter, and apply a great deal of energy to any assignments in which I am
involved. I enjoy challenges, and am more than willing to devote the time necessary to properly
complete assignments.

I ask that you carefully consider my resume, and if you agree that I can be an asset to you,
please contact me. I would greatly appreciate an opportunity to meet with you personally, at
your convenience, in order to further explore how my talents and enthusiasm might be used to
satisfy your needs.

I can be contacted at the above address or preferably by telephone at (214)541-7118.

I look forward to hearing from you.

Sincerely,

Barbara F. Logan

Enclosure: Resume
Barbara Faye Logan
P O Box 600884 Dallas, Texas 75360-0884
Day Phone: Upon Request Email: AlphaFem53@aim.com
Job Objective: Challenging position with a progressive company utilizing demonstrated skills and
offering an opportunity for contribution and career advancement.
Qualification Summary
Possess excellent communication skills and accustomed to dealing with people of various
backgrounds…..Outgoing and enjoy people-oriented work….Capable of coordinating and organizing work
flow…Able to delegate responsibilities and insure attainment of goals.
Have some office skills including typing, 10 key adding machine calculator, IBM POS computer, filing,
bookkeeping, office management….A self-starter accustomed to working without direct supervision.
Education
Robert E. Lee, Sr. High 411 E. Loop 323, Tyler Texas Graduated: 05/26/1971
GPA: 89.40
Tyler Jr. College Tyler, Texas 75701 1 Year and 1 Semester
Work Experience
Pilot Catastrophe Services, Inc 1055 Hillcrest Road Suite A-1 Mobile, Al 36695
09/12/2008 - Present Salary: 1,500.00 USD per week Hours per week: 84
Claims Processor
Processed automobile insurance claims, from the adjuster on to the salvage company, or retained by the
owner. Issued checks to customers and lien holders after securing all required legal documents to finalize
and close cases. I Interviewed customers filing claims as well as all other affiliated clerical duties.
Contact Supervisor: Yes Employment Verification: 888-544-5500

U S Department of Treasury (IRS) 1100 Commerce Street Dallas, Texas 75242

11/25/1996 - 05/09/2006 Grade Level: GS-8 Salary: 42,847.00 USD per Year Hours per week: 40
Customer Service Representative
As a Customer Service Representative, I assisted taxpayers, their representatives, and/or third parties
with their current or previous tax accounts. I encouraged voluntary compliance with tax laws. I conducted
interviews to ascertain the taxpayer’s liability for returns, financial status, potential levy sources, or
information necessary to estimate liability.
Proceeded in logical manner to secure, verify, and analyze information that would lead to prompt and
proper case resolution. I clearly explained complicated or controversial issues and conducted business in
a courteous and professional manner, even under duress. I prepared clear written communications,
reports, and forms, even in complex and unusual cases.
I analyzed all available information and toke corrective actions, including requesting credit transfers, re-
computing taxes, penalties and interest (including restricted interest) on delinquent accounts. I advised
taxpayers of enforcement actions that may be taken if they failed to meet commitments to file their returns
and /or pay tax liabilities. Such as Federal Tax Liens, Levies, and SFRs. I received telephone and written
inquiries from taxpayers and/or their representatives reporting to the IRS contact regarding delinquent
situations. I informed taxpayers of their options in paying tax liability debts. Set up installment payment
plans at taxpayer’s request.
I assisted taxpayers in preparing tax returns using the proper tax forms and other documents, and
resolution of account inquiries. I took necessary action, e.g., request for adjustment payment tracers, filing
amended returns, and refund status. I protected confidentiality of taxpayer’s information. I used the ADP
(Automatic Data Processing) Handbook (6209) and the IRM (Internal Revenue Manual) for commenting
and history notating of activity taken on accounts. Contact Supervisor: Yes Employment
Verification: 1-800-367-5650 Employer Code: 10114
USWA/URW LOCAL UNION 1157
1511 W. Erwin Ste. # 203 Tyler, Texas 75701 (903) 595-2208
POSITION: Secretary/Office Manager SUPERVISOR: Glenn Caldwell FROM: 6/1995 TO: 11/01/1996
SALARY: 200.00 Wkly REASON FOR LEAVING: Relocation
DUTIES: Performance of all office duties involved in daily office activities.
GET COPY PRINTING/TEACHINGSUPPLIES
1428 WSW Loop 323Tyler, Texas 75701(903) 561-9930
POSITION: Sales/Print Department Management SUPERVISOR: Glyn E. Thomas/Linda Singleton
SALARY: 4.75 Hrly FROM: 4/1992 TO: 12/30/1994 REASON FOR LEAVING: New Employment
DUTIES: Assisted customers with the selection and purchase of teaching aids products, making copies,
specialty orders, business cards, wedding invitations, and stationery. I managed the print department,
including placing bids on print jobs, bookkeeping, graphic designing, lay-outs, etc. I managed the UPS
shipping station.
BRUNSON’S OFFICE SUPPLY&TEACHING AIDS
3402 SSW Loop 323TYLER, TEXAS 75701 (903) 581-4848
POSITION: Sales/Display SUPERVISOR: Linda Singleton (903) 894-3773
SALARY: 5.00 Hrly FROM: 06/1990 TO: 01/07/1992 REASON FOR LEAVING: Company went out of
business.
DUTIES: Created and displayed new innovative teaching aids products and conducted workshops for
area-wide educators. Obtained catalog orders by telephone communications and prepared orders for
shipment to area school districts.
JACK ECKERD CO.
French Quarters Tyler, Texas 75703&nb sp;(903) 561-6262
POSITION: Pharmacy Technician SUPERVISOR: Richard Babb, RPH (903)595-2775
SALARY: Starting…3.65Hrly Ending…5.50Hrly FROM: 04/07/1982 TO: 06/1990
REASON FOR LEAVING: Reached maximum pay rate
DUTIES: Assisted pharmacist with the dispensing of medications. My other duties were filing, logging,
updating, inventorying drugs and medical supplies, assisting customers with OTC products, and
reordering out-of-stock inventory. I prepared third party insurance claims and other required written
documentations.
Awards
Art, English, Math, Perfect Attendance
Personal Information
Marital Status: Single Date of Birth: Upon Request Number Of Children: 0
References
Available Upon Request