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Introduction
The Indian market today is nothing but a battlefield, Where the bloodiest
wars are being fought by the brands. These firms are myriad of strategies to get
consumer attention and in turn, share of his/her wallet. The HUL marketing
strategy must aim to create and retain a satisfied consumer. This is possible only
when HUL adds value for the customer. When this happens, HUL gets a premium
on its products or emerges as a market leader.
The marketing war of the mid 1980s, between Nirma and Surf in the
detergents market. Hinduatan lever would have never expected that its position
in the Indian Market would be challenged, and that too by a nondescript, low
image, new entrant. But the last two years of the 1980s, saw a change in the
fortunes of Hindustan Lever. Surfs sales stopped declining and during the last
few years of the 1990s, Lever re-emerged as a market leader in the detergents
market.
What brought this turnaround was a strategy based on analysis of buyer
behaviour, expectations, and perceptions.
Thus, through a strategic analysis of the market and combining pull and
push strategies, Hindustan Unilever Limited turnaround as a market leader.
Objectives
Hindustan Unilever Limited (HUL), as we know, touching the lives of two
out of three Indian that means the strategy for marketing the product used by
HUL is unique. It is, also, leader in market as far as FMCG is concern. So following
should be enunciated:
Find out the steps, which has been adopted by HUL, time to time, in order
to be market leader.
Study the dimensions of marketing as well as strategies used by HUL.
Market oriented strategic planning and business portfolio.
Methodology
The present study consists of several parts. Primary information is collected
through interviews and observations method. The respondents are the retailers,
staffs, and consumers. On the other hand the secondary information is collected
from various Books, Journals, Internet, and newspapers.