Professional Documents
Culture Documents
By Janus Kodadek
Executive Summary
Given
the
authentic
passion
and
loyalty
that
many
consumers
possess
for
sport,
music,
art,
and
entertainment,
marketers
have
long
embraced
sponsorship
as
a
means
to
develop
brand
equity.
Most
early
sponsorships
were
driven
by
Chairmans
whim,
and
focused
on
gaining
exposure
and
awareness,
often
through
logo
displays
and
branded
signage.
For
many
organisations,
this
is
still
the
dominant
approach,
but
more
commonly,
contemporary
sponsorships
attempt
a
more
integrated
approach,
with
a
focus
on
consumer
engagement
and
the
achievement
of
multiple
objectives,
short
and
longer
term.
Sponsorship
remains
an
important
option
in
a
marketers
toolkit,
with
new
approaches
that
address
and
capitalize
on
the
changing
market
context.
Moreover,
used
strategically,
sponsorship
can
offer
a
competitive
advantage
in
the
current
market
environment.
This
report
outlines
a
five-step
blueprint
to
guide
marketers
in
creating
effective
strategic
sponsorship
platforms.
Drawing
on
diverse
perspectives,
this
methodology
offers
a
holistic
approach
that
incorporates
best
practice
principles
from
integrated
marketing
communications;
experiential
and
digital
marketing;
service
dominant
logic;
brand
and
sponsorship
strategy;
and
real
world
insights
from
a
range
of
senior-level
brand
marketing
and
sponsorship
professionals,
coupled
with
illustrative
case
studies
of
innovative
sponsorship
activations.
Authenticate:
Clearly
define
goals
and
objectives
for
the
sponsorship,
leading
with
strategic
business
objectives.
Anchor
the
sponsorship
in
consumer
insight
to
ensure
that
the
sponsorship
platform
is
relevant
and
authentic
to
the
target
consumer
base.
Correlate:
A
strategic
sponsorship
platform
requires
fit
for
p urpose,
that
is,
congruence
between
the
strategic
objectives
set
forth
in
the
first
step
and
choice
of
partner.
Such
fit
will
ensure
the
relationship
will
deliver
the
raw
materials
needed
to
achieve
success.
Foster
a
true
partnership,
ensuring
that
the
strategic
goals
of
both
parties
are
viewed
as
equally
important.
Based
on
reciprocity,
the
sponsor-rights
holder
relationship
becomes
a
marketing
alliance
rather
than
a
transactional
arrangement.
Collaborate:
Assets
and
activations
that
are
created
collaboratively
between
sponsor
and
rights-
holder
enable
the
brand
to
use
the
property
as
a
conduit
through
which
it
connects
with
the
target
audience.
This
allows
the
brand
to
create
a
b ond
with
the
audience,
rather
than
simply
an
association
with
the
property.
Activate:
Having
completed
the
planning
process,
activation
is
where
the
sponsorship
comes
to
life
for
the
consumer,
offering
the
opportunity
to
innovate
products
and
services,
foster
differentiation,
communicate
a
brands
proposition,
stimulate
consumer
engagement
and
co-
creation.
Evaluate:
In
a
strategic
approach,
evaluation
should
focus
on
determining
if
pre-existing
objectives
have
been
achieved.
Introduction
The
whole
reason
you
go
into
a
partnership
is
to
do
something
different
from
the
normal
channels.
The
modern
consumer
has
so
much
grasping
his/her
attention
that
you
have
to
have
added
value,
and
partnerships
are
a
great
way
of
finding
that
added
value.
Managing
Director,
Sponsorship
Agency
Given
the
authentic
passion
and
loyalty
that
many
consumers
possess
for
sport,
music,
art,
and
entertainment,
marketers
have
long
embraced
sponsorship
as
a
means
to
develop
brand
equity.
Most
early
sponsorships
were
driven
by
Chairmans
whim,
and
focused
o n
gaining
exposure
and
awareness,
often
through
logo
displays
and
branded
signage.
For
many
organisations,
this
is
still
the
dominant
approach,
but
more
commonly,
contemporary
sponsorships
attempt
a
more
integrated
approach,
with
a
focus
on
consumer
engagement
and
the
achievement
of
multiple
objectives,
short
and
longer
term.
Sponsorship
remains
an
important
option
in
a
marketers
toolkit,
with
new
approaches
that
address
and
capitalize
on
the
changing
market
context.
Moreover,
used
strategically,
sponsorship
can
offer
a
competitive
advantage
in
the
current
market
environment.
Since
the
mid-1990s,
rapid
innovations
in
technology
and
widespread
access
to
the
Internet
have
profoundly
altered
marketing
communications,
shifting
power
from
the
marketer
and
channel
to
consumers.
This
change
has
given
consumers
unprecedented
control
over
the
messages
they
receive
and
the
ability
to
avoid
those
messages
that
are
unwelcome.
Traditional
marketing
communications
tactics,
where
messages
are
simply
pushed
at
consumers,
have
become
increasingly
less
effective
as
consumers
embrace
the
opportunity
to
be
active
participants
in
defining
their
relationship
with
brands.
As
access
to
information
has
democratized,
media
has
become
fragmented.
Many
brands
have
embraced
the
concept1
that
the
perception
(or
value)
o f
a
brand
is
jointly
created
based
on
both
what
the
brand
communicates
about
itself,
as
well
as
the
consumers
own
experience
of
the
brand.
Also
called
co-creation,
this
occurs
whenever
consumers
interact
with
a
companys
touch
points
or
products.
Sponsorships
can
provide
experiences
and
messages
that
can
be
used
to
enrich
consumers
own
interpretation
(co-creation)
of
the
brand.
Experiences
are
inherently
personal
and
unique
to
each
individual,
subject
to
interpretation
and
affect
based
on
that
persons
collective
knowledge
and
past
experiences.
If
a
consumer
experiences
a
brand
in
a
memorable
way
(positive
or
negative),
he
o r
she
is
more
likely
to
share
the
experience
and
take
action.
An
experience
cannot
be
skipped
over
like
a
television
commercial.
The
ultimate
goal
is
to
create
marketing
that
does
not
feel
like
marketing,
where
the
brand
resonates
as
a
relevant
and
authentic
part
of
a
consumers
life.
Todays
sponsorship
is
both
strategic
and
versatile;
it
can
drive
a
brands
entire
marketing
program,
propel
strategic
value
for
an
organisation,
be
centred
at
the
heart
of
employee
engagement
programs
and
reduce
costs
through
partner
synergies.
1
Service
Dominant
Logic:
Customers
are
no
longer
seen
as
buying
goods
or
services,
but
rather
products
that
provide
a
service.
The
value
of
that
service
is
determined
by
and
dependent
on
need
and
consumer
experience.
For
example,
a
customer
would
buy
a
pen,
however
according
to
service
dominant
logic,
the
customer
is
actually
purchasing
an
instrument
to
enable
him
or
her
(or
another
consumer)
to
write.
The
value
of
that
instrument
is
dictated
by
both
need
(real
or
perceived)
and
the
unique
experience
of
using
that
instrument.
This
redefines
value
as
co-created
between
the
brand,
product
and
consumer.
Brands
first
tried
to
talk
to
consumers
while
they
were
walking
down
the
road.
Then
the
savvier
brands
thought
we
need
to
interact
with
these
people.
Now,
its
moved
beyond
that,
where
consumers
are
deciding
what
brands
do
and
how
they
operate.
So,
the
savviest
brands
are
looking
first
and
foremost
to
their
consumers
and
trying
to
understand
their
consumers
through
the
medium
of
social
media
which
is
even
easier
to
do
now.
Then
they
can
twist
their
own
activities
to
that,
to
function
to
that,
to
co-create.
Thats
why
sponsorship
is
great
its
great
for
co-creation.
Managing
Director,
Marketing
Agency
AUTHENTICATE
By
linking
sponsorship
objectives
to
delivering
on
overall
organisational
objectives,
the
sponsorship
will
directly
support
(and
become
a
driver
of)
the
organisations
value
creation
strategy.
market,
providing
inroads,
incremental
marketing
exposure
and
ultimately
gaining
new
customers.
The
most
cost-effective
sponsorships
platforms
will
achieve
multiple
goals
for
the
organisation
externally
and
internally.
For
example,
Marketing
might
focus
on
building
relationships
with
customers
through
the
sponsorship,
while
Human
Resources
could
use
it
to
encourage
employee
loyalty,
thereby
improving
workforce
retention.
Property Creation
Property
creation
is
an
increasingly
attractive
and
innovative
alternative
to
a
traditional
sponsorship
platform
especially
in
crowded
markets
and
with
brands
The
most
innovative
ideas
come,
not
from
sponsorship,
seeking
to
utilize
their
consumer
insight
to
build
but
rather
property
creation.
Tapping
into
the
customer
intimacy
or
show
that
they
are
authentically
entrenched
in
a
subculture.
personality
of
the
audience
and
creating
a
[property]
that
reflects
that
personality
Brands
are
moving
more
Creating
a
proprietary
brand
property,
such
as
a
into
ownership,
event
creation
and
experiential.
grassroots
sport
competition
or
insider
content
Creation,
full
stop.
Not
feeling
the
need
for
a
traditional
series
can
be
very
resource
intensive
and
may
not
partnership
to
secure
what
they
think
they
want
to
do.
be
an
appropriate
or
feasible
solution
for
every
Entertainment
Director,
Integrated
Agency
brand.
However,
property
creation
offers
a
brand
many
benefits:
total
ownership
over
implementation;
control
over
every
element
of
the
experience;
potential
to
offset
some
of
the
financial
liability
by
selling
sponsorships
to
non-competitive
brands;
and
reducing
risk
by
allowing
the
brand
to
fully
control
the
choice
of
o ther
brands
affiliated
with
the
property,
reducing
access
to
non-compatible
partners.
Blueprint
for
Strategic
Sponsorship
CORRELATE
At
this
early
stage,
it
is
useful
to
consider
activation
plans
and
how
to
evaluate
the
success
of
the
platform,
that
is,
which
metrics
will
be
used;
both
activation
plans
and
evaluation
metrics
will
help
ensure
that
the
brand
negotiates
the
required
rights
and
assets.
Blueprint
for
Strategic
Sponsorship
Youth
is
so
much
about
doing
it
in
a
credible
way
not
being
in
their
face
or
too
commercial.
Young
people
look
at
our
partners
who
have
been
around
since
the
beginning
as
brands
that
get
them
and
understand
their
lifestyle,
music,
sports.
W e
work
with
our
partners
to
come
across
in
the
most
credible
way
possible,
as
brands
that
are
helping
support
the
sports
that
[youth]
are
into.
Head
of
Partnerships,
Sports
Rights
Holder
Activation Plan
What
do
my
target
markets
care
about?
Are
there
any
events,
sports,
program,
causes
that
they
really
care
about
or
which
form
part
of
their
self-definition?
(e.g.
snowboarding,
volunteerism,
the
high
arts,
child
safety)
What
are
the
ways
that
my
target
market
consumes
that
event
(stadium,
at
home
with
friends,
reading
about
it
in
the
paper?)
What
are
the
best
things
about
this
event
experience
to
my
target
audience?
What
are
the
worst
things
about
this
event
experience
to
my
target
audience?
Is
my
brand
part
of
the
experience?
Could
it
be?
How
can
we
improve
that
experience?
What
are
the
ways
that
my
target
market
consumes
my
brand
and
competitor
brands?
What
is
their
brand
experience?
Could
that
experience
be
improved
using
the
unique
benefits
of
sponsorship?
http://www.powersponsorship.com/free-stuff.html?re=1/LastGenerationSponsorship.pdf
10
Furthermore,
awareness
of
the
brand
name
or
logo
has
little
value
if
the
consumer
is
unfamiliar
with
the
product
or
service,
brand
ethos
or
value
proposition.
The
best
activations
weave
the
brands
presence
into
the
property
in
a
way
that
showcases
its
value
proposition,
seamlessly
engaging
with
consumers
and
making
the
best
aspects
o f
the
experience
better
or
reducing
the
negative
aspects
of
the
experience.
For
example,
Carling
recognised
that
one
of
the
undesirable
results
of
a
beautiful
sunny
day
at
a
music
festival
is
the
inevitable
warming
of
ones
beer
and
used
their
sponsorship
o f
various
music
festivals
as
an
opportunity
to
ensure
that
guests
always
had
a
cold
Carling
to
hand.
By
considering
the
various
means
through
which
the
target
audience
consumes
the
property
(i.e.
on
site,
at
home,
in
print
or
online,
broadcast
o r
internet
videos),
a
seamless
narrative
or
experience
can
be
created.
However,
as
with
any
campaign,
not
all
marketing
tactics
will
be
appropriate
and
brands
must
choose
those
that
best
integrate
with
the
property,
meet
the
goals,
budget
and
timeline.
Rights
and
assets
should
be
negotiated
specifically
to
support
the
needs
of
the
activation
plan.
This
will
guarantee
the
brand
has
access
to
the
required
raw
materials
to
execute
the
plan;
it
will
also
allow
the
rights
holder
to
sell
unused
rights
and
assets
to
other
partners,
rather
than
going
unused
entirely.
As
addressed
in
the
next
section,
the
most
impactful
assets
will
likely
be
those
that
are
collaboratively
designed.
Fit
with
a
propertys
other
partners
is
important
as
well.
Once
a
partnership
is
established,
the
brand
should
consider
the
ramifications
of
affiliation
with
brands
that
become
connected
to
it
through
that
partnership.
If
there
is
a
collective
fit,
reframing
the
o riginal
partnership
into
a
networked
relationship
may
offer
opportunities
for
multi-way
value
creation.
Encourage Reciprocity
True
partnerships
are
based
in
reciprocity.
Reciprocity
acknowledges
that
brand
value
positive
and
negative
--
flows
both
ways
and
that
both
partners
are
responsible
for
and
judged
by
the
sponsorships
outcomes.
A
true
partnership
relationship
ensures
that
the
strategic
goals
of
both
parties
are
viewed
as
equally
important.
Partners
are
empowered
to
achieve
their
own
goals
by
utilising
the
assets
of
the
other
partner
or
11
collaborate
to
create
new
assets
as
needed.
Based
on
reciprocity,
the
sponsor-rights
holder
relationship
becomes
a
marketing
alliance
rather
than
a
transactional
arrangement.
Reciprocity
also
allows
for
flexibility.
In
the
fast-paced
and
ever-changing
market
environment,
the
partnership
must
remain
flexible
enough
to
evolve
its
strategy
and
deliver
resources
as
needed.
By
avoiding
a
rigidly
defined
set
of
available
assets,
partners
can
take
advantage
of
appropriate
opportunities
swiftly
as
they
arise.
12
Durability
created
through
mutual
commitment,
that
is,
the
recognition
by
each
partner
that
the
other
brings
unique
assets
and
capabilities
(and
those
gained
or
created
from
the
interplay
between
partners)
that
will
enable
the
alliance
to
accomplish
objectives
neither
can
do
alone.
Barriers
to
imitation
preventing
competitors
from
duplicating
these
assets
and
capabilities
because
they
are
created
by
collaboration
between
two
unique
entities.
Contributions
from
different
entities
would
arguably
create
different
assets/capabilities.
First
mover
advantage
created
because
alliance
partners
may
be
better
able
to
respond
to
the
quickly
evolving
market
and
intense
competition,
and
can
generate
tailored
resources
to
deflect
challenges
and
capitalize
on
opportunities.
Marketing
alliances
can
be
particularly
advantageous
if
strategic
goals
align,
while
competitive
goals
remain
divergent.
For
example,
a
beverage
company
and
a
football
club
may
have
similar
strategic
goals
(such
as
adding
value
to
the
consumer
offering
to
drive
sales)
and
can
work
collaboratively
to
achieve
this;
however,
a
beverage
companys
market
offering
does
not
compete
with
that
of
a
football
club.
Additionally,
partners
are
able
to
learn
from
each
other
and
apply
learning
to
their
respective
businesses
without
jeopardizing
any
proprietary
skills.
In
order
to
develop
a
marketing
alliance,
the
parties
must
ensure
strategic
compatibility
(not
just
congruency
between
intangible
brand
elements)
and
convergence
of
goals.
Further,
the
relationship
structure
must
foster
commitment,
trust,
and
opportunities
for
both
parties
to
gain
value
from
synergies,
moving
away
from
a
transactional,
fee-and-ROI-driven
relationship.
13
COLLABORATE
Collaboration
offers
p artners
an
opportunity
to
create
shared
assets
and
activations
that
are
inherently
unique
and
that
neither
could
produce
alone.
This
is
a
key
advantage,
because
such
assets
provide
a
barrier
to
imitation.
Assets
and
activations
that
are
created
collaboratively
between
sponsor
and
rights-holder
enable
the
brand
to
u se
the
property
as
a
conduit
through
which
it
connects
with
the
target
audience.
This
allows
the
brand
to
create
a
bond
with
the
audience,
rather
than
simply
an
association
with
the
property.
It
also
protects
the
integrity
of
the
property,
by
ensuring
that
activations
are
a
natural
and
seamless
fit,
enhancing
the
audiences
experience
of
the
property
rather
than
being
disruptive.
Even
if
youre
a
massive
organisation,
creating
a
brand
that
people
are
going
to
talk
about
and
be
ACTIVATE
Having
completed
the
planning
phases,
it
is
time
to
put
the
sponsorship
into
action.
As
mentioned
earlier,
activation
is
where
the
sponsorship
comes
to
life
for
the
consumer.
As
discussed
earlier,
there
are
multiple
outcomes
that
can
be
achieved
through
strategic
sponsorships
and
that
the
most
cost-effective
sponsorships
will
be
focused
on
achieving
outcomes
in
more
than
one
functional
area
or
channel.
Sponsorship
activation
can
offer
the
opportunity
to
innovate
products
and
services,
differentiate
from
the
competition,
communicate
the
brand
proposition
and
invigorate
relevance
to
a
particular
segment
of
consumers,
stimulate
engagement
with
the
brand
and
offer
opportunities
and
raw
materials
for
consumers
to
co-create
brand
meaning
and
value.
Blueprint
for
Strategic
Sponsorship
14
The
campaign
won
a
Cannes
Lion
award,
and
increased
LIVESTRONG
sales
by
46%
during
the
campaign
period.
In
addition,
the
campaign
increased
the
LIVESTRONG
Facebook
community
by
95%
and
Youtube
channel
subscribers
by
54%.
Nike
donated
$4
million
dollars
to
the
cause.
15
EVALUATE
Sponsorships
historically
have
focused
evaluation
efforts
on
tactics,
examining
how
well
a
campaign
was
managed
rather
than
the
value
delivered
to
the
brand.
In
a
strategic
approach,
evaluation
should
always
focus
on
determining
if
pre-established
objectives
have
been
met
that
is,
return
on
objectives
(ROO)
rather
than
return
on
investment
(ROI).
Poorly
defined
objectives
will
result
in
poor
evaluation
opportunities.
If
the
brand
has
established
actionable
evaluation
metrics
as
suggested
in
Step
1,
it
will
already
possess
a
roadmap
with
clear
measures
of
success
at
various
points.
Regular,
unbiased
evaluation
offers
the
possibility
of
honing,
re-directing,
or
eliminating
efforts
that
are
not
on
track
to
achieve
the
desired
outcomes.
In
addition,
this
process
offers
the
flexibility
needed
to
respond
dynamically
to
new
information,
feedback,
emerging
technologies
and
changing
strategic
or
market
conditions.
Evaluation
also
helps
gauge
the
effectiveness
of
a
particular
property
or
communication
touch-point,
and
can
be
used
to
ensure
that
investments
(rights
fees,
assets,
talent,
and
product)
remain
in
line
with
likely
returns.
Conclusion
Sponsorship
in
todays
market
environment
is
evolving
toward
a
more
integrated
approach
than
has
been
used
in
the
past.
Strategic
sponsorship
both
responds
to,
and
capitalizes
on,
the
dynamic
current
market
context
and
offers
a
competitive
advantage
in
this
context.
The
five-step
methodology
outlined
above
is
designed
to
give
marketers
a
flexible,
integrative
and
responsive
approach
to
designing
strategic
sponsorships.
Based
in
solid
research
and
illustrated
with
exciting
real-world
examples,
this
methodology
is
a
practical
process
for
marketers
seeking
to
create
innovative
applications
of
a
time-honoured
marketing
instrument.
16
Acknowledgements
The
research
outlined
in
this
report
is
a
summary
of
the
findings
reported
in
detail
in
A
Strategic
Sponsorship
Approach
to
Building
Brands
in
a
Service-Dominant
Logic
World,
Henley
Business
School,
MBA
Management
Challenge
(2010),
the
result
of
research
into
best
practice
strategic
sponsorship
approaches.
The
qualitative
research
involved
over
20
organisations,
including
leading
brands,
agencies
and
rights
holders.
The
full
research
paper
is
available
upon
request
from
the
author
or
the
Henley
Business
School
Academic
Research
Centre.
The
author
would
like
to
acknowledge
the
contribution
of
the
director
and
board
level
professionals
who
participated
in
this
research,
offering
diverse
perspectives
into
the
challenges
and
opportunities
of
the
industry
from
a
variety
of
leading
brands,
agencies
and
rights
holders,
including:
2cv.com
aegworldwide.com
allisports.com
essentiallygroup.com
fasttrack.com
jackmorton.com
lloydstsb.com
london-irish.com
octagon.com
pepsico.com
performanceresearch.com
anomaly.com
chelsafc.com
sponsorship.com
iris-worldwide.com
wearefrukt.com
mskmanagement.com
nba.com
prismteam.com
redmandarin.com
synergysponsorship.com
unilever.com
visa.com
wolffolins.com
Furthermore,
the
author
would
like
to
acknowledge
Dr.
Baskin
Yenicioglu
of
Henley
Business
School
for
his
support
and
guidance
in
completing
this
research.
17
Janus
Kodadek
is
a
senior
marketing
professional
with
12
years
of
experience
in
marketing
and
communications
strategy
in
the
sport,
fashion
and
FMCG
(consumer
goods)
industries.
With
expertise
in
integrated
marketing,
orchestrating
offline/traditional
and
digital
channels
to
build
brands
and
engage
consumers,
Janus
has
worked
with
high
profile
brands
including
Nike,
Glaceau
Vitaminwater,
Pepsi,
Heineken
and
presently
works
as
an
Industry
Manager
for
Google,
where
she
develops
brand
and
performance
strategies
for
EMEA
clients.
+44
7717
806
142
(mobile)
|
jkodadek@gmail.com
|
linkedin.com/in/jkodadek
Case
study
sources|
Case
studies
included
were
developed
from
research
respondents
examples
of
best
in
class
and
innovative
sponsorship
campaigns
All
creative
assets,
trademarks,
service
marks,
intellectual
property
and
copyrighted
materials
remain
the
property
of
the
copyright
owner
and
are
provided
within
this
report
for
reference
purposes
only.
Gatorade
REPLAY
http://www.gatorade.com
Agency: TBWA\Chiat\Day
http://www.campaignlive.co.uk/analysis/1158391/
http://link.brightcove.com/services/player/bcpid1125919467?bctid=76509638001
http://www.guardian.co.uk/media/2010/jun/22/gatorade-ad-awards-cannes-lions
http://www.carling.com
Agency: Cake
http://www.cakegroup.com/music-pr/case_Study/Carling-Music.html
http://www.linkcommunication.co.uk/case_studies_office_workers_carling.html
http://www.campaignlive.co.uk/analysis/1127631/
http://www.visaeurope.com
http://www.lloydstsb.com
http://www.samsung.com
http://www.visaeurope.com/en/newsroom/news/articles/2012/contactless_payments_at_london.aspx
http://www.mobiletoday.co.uk/News/14144/Samsung_and_Visa_unveil_London_2012_Olympics_mobile_payment_app.aspx
http://www.guardian.co.uk/money/2012/jan/19/contactless-wave-pay-revolution
http://www.engadget.com/2012/05/09/samsung-and-visa-olympic-payment-announcement/
Nike
L IVESTRONG
Chalkbot
Agency:
Wieden
+
Kennedy
http://www.nike.com
http://www.guardian.co.uk/media/2010/jun/24/cannes-lions-cyber-nike-chalkbot
www.youtube.com/watch?v=5Jb-KT4r6NY
http://www.deeplocal.com/projects/10
18