Professional Documents
Culture Documents
S.No.
CONTENTS
PAGE NOS.
EXECUTIVE SUMMARY
2-3
INTRODUCTION OF INSTITUTION
OBJECTIVES OF STUDY
RESEARCH METHODOLOGY
8-35
FINDINGS
36
SUGGESTIONS
37
CONCLUSION
38
10
ANNEXURE
39-44
Sign:
EXECUTIVE SUMMARY
The scope of this study is A.S. Patil college of commerce (B.Com, M.Com, BCA) This study
is on the topic how BLDEA can grow as a service organization? This study aims at
understanding the factors affecting the growth of an educational organization.
Herbert Simon the economist proposed the behavioral theory of the firm. In this theory
Simon compares the organizational behavior with individual behavior. Simons model is
consistent with the theory of motivation where human action is a function of drives & it
terminates when drive are satisfied. That means an organization can only grow if the
employees of that organization are satisfied. Therefore this study is based on Simons theory
taking BLDEA as an organization and faculty as the employees of organization i.e. job
satisfaction of faculty and behavior of faculty towards management of BLDEA.
Research Methodology:
The researcher has used both the primary and the secondary data for the purpose of this study.
CONCLUSION
From the findings & suggestions of faculty and researchers it is concluded that there are
several factors which affect the satisfaction of faculty. These factors include nature, rules and
regulations of the job, financial aspects, students behavior and class room activities ,
behavior and attitude of superiors , subordinates ,principal, non-teaching staff, administrative
authorities etc., freedom for participating in decision making, recognition of the society etc.
The above factors have great effects on the satisfaction of teachers. The teachers should be
provided with better training methods, restroom facilities etc. There should be a better
relationship with administrative authorities; they should be given sufficient freedom for
decision making etc. for attaining higher satisfaction from all such aspects of their profession.
In order to achieve growth of organisation, the management should take necessary steps for
the satisfaction of employees in their respective jobs.
INTRODUCTION OF INSTITUTION
VISION
To emerge as a premier autonomous institution offering commerce, management,
entrepreneurship and computer education with service to mankind.
MISSION
To emerge To provide a strong edifice in nurturing an environment for the holistic
growth of learners and contribute to the nation building activities.
OBJECTIVES OF STUDY
1.
2.
3.
4.
5.
6.
7.
8.
9.
RESEARCH METHODOLOGY
6
Clarification of Concept:To find out how content a teacher is with his or her job, in other words whether or not
they like the job or individual aspects or facts of jobs, such as nature of work or supervision
and to find out the behavior of faculty towards management of BLDEA.
Researcher Design: The proposed study aims to analyze job satisfaction of faculty and their behavior
towards management of BLDEA.
Period of the study: A project study that was undertaken at A.S. Patil College of Commerce, Vijayapur,
entitled Job Satisfaction among faculty, for the period of 15 days.
Sample: Out of the total teachers of A.S. Patil College of Commerce, 16 teachers were
selected.
Source of data: The initial step of present study was aimed to collect and refer information related to
Job Satisfaction and employee behavior towards management. A questionnaire was
required to collect this data. This helped in collecting authentic information about the
problems faced by the faculty.
SCOPE
7
Job satisfaction of the faculty has been analyzed on the basis of the following job related
factors.
1) Salary and monetary benefits
2) Job security
3) Working environment
4) Teachers participation
5) Freedom of expressions
6) Nature of job
7) Interest taken by superiors
8) Superiors and sub-ordinate relationship
9) Conveyance
10) Opportunities for career growth
11) Training and development
12) Communications
LIMITATIONS
I.
The study is limited only to A.S. Patil college of commerce (B.Com, BCA & MBA),
II.
III.
IV.
V.
respondents.
There may be the chances of biased information provided by the faculty. Hence 100%
accuracy cant be assured.
TABLE 1
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
2
6
8
16
PERCENTAGE
0%
0%
12.5%
37.5%
50%
100%
CHART 1
TABLE 2
SATISFACTION WITH LEADERSHIP SKILLS OF IMMEDIATE
SUPERVISOR.
9
NO. OF
S. NO.
OPINION
01
02
03
04
05
07
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
1
1
7
7
16
PERCENTAGE
0%
6.25%
6.25%
43.75%
43.75%
100%
CHART 2
TABLE 3
Satisfaction with management and professional skills of immediate
supervisor
10
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
4
5
7
16
PERCENTAGE
0%
0%
25%
31.25%
43.75%
100%
CHART 3
TABLE 4
Satisfaction with conflict resolution skills of immediate supervisor .
S. NO.
OPINION
NO. OF
RESPONDENTS
PERCENTAGE
11
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
1
0
4
7
4
16
6.25%
0%
25%
43.75%
25%
100%
CHART 4
TABLE 5
Satisfaction with communication between the immediate supervisor and
faculty
S. NO.
OPINION
01
02
03
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
NO. OF
RESPONDENTS
0
0
4
PERCENTAGE
0%
0%
25%
12
04
05
06
SATISFIED
HIGHLY SATISFIED
TOTAL
7
5
16
43.75%
31.25%
100%
CHART 5
TABLE 6
Satisfaction with immediate supervisors' trust in fellow co-workers.
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
NO. OF
RESPONDENTS
0
0
4
4
8
16
PERCENTAGE
0%
0%
25%
25%
50%
100%
13
CHART 6
TABLE 7
Satisfaction with the available opportunities for improving the skills and
knowledge of faculty in the course of work
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
NO. OF
RESPONDENTS
0
0
3
3
10
16
PERCENTAGE
0%
0%
18.75%
18.75%
62.5%
100%
14
CHART 7
TABLE 8
Satisfaction with the students respect for the competence of the faculty.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
0
7
9
16
PERCENTAGE
0%
0%
0%
43.75%
56.25%
100%
CHART 8
15
TABLE 9
Satisfaction with the training opportunities in the BLDEA
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY DISSATISFIED
TOTAL
RESPONDENTS
0
1
5
8
2
16
PERCENTAGE
0%
6.25%
31.25%
50%
12.5%
100%
CHART 9
16
TABLE 10
Satisfaction with physical working conditions.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
2
10
4
16
PERCENTAGE
0%
0%
12.5%
62.5%
25%
100%
CHART 10
17
TABLE 11
Satisfaction with salary compared to the work perform.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
2
6
4
4
16
PERCENTAGE
0%
12.5%
37.5%
25%
25%
100%
CHART 11
18
TABLE 12
Satisfaction with salary compared to other external comparable groups.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
6
6
3
16
PERCENTAGE
6.25%
0%
37.5%
37.5%
18.75%
100%
CHART 12
19
TABLE 13
Satisfaction with possibilities to receive assistance from colleagues when
necessary.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
1
2
6
7
16
PERCENTAGE
0%
6.25%
12.5%
37.5%
43.75%
100%
CHART 13
20
TABLE 14
Satisfaction with teamwork in the institution.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
1
10
5
16
PERCENTAGE
0%
0%
6.25%
62.5%
31.25%
100%
CHART 14
21
TABLE 15
Opinion on current fixed working hours.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
1
7
8
16
PERCENTAGE
0%
0%
6.25%
43.75%
50%
100%
CHART 15
22
TABLE 16
Opinion on workload pressure
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
3
10
3
16
PERCENTAGE
0%
0%
18.75%
62.50%
18.75%
100%
CHART 16
23
TABLE 17
Opinion on the balance between personal and professional life.
NO. OF
S. NO.
OPINION
01
02
03
04
05
16
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
2
10
4
16
PERCENTAGE
0%
0%
12.5%
62.5%
25%
100%
CHART 17
24
TABLE 18
Satisfaction with the possibilities for future career progression at BLDEA.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY DISSATISFIED
TOTAL
RESPONDENTS
0
0
4
7
5
16
PERCENTAGE
0%
0%
25%
43.75%
31.25%
100%
CHART 18
25
TABLE 19
Satisfaction with the the vacation time receive.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
5
9
1
16
PERCENTAGE
6.25%
0%
31.25%
56.25%
6.25%
100%
CHART 19
26
TABLE 20
Satisfaction with the process used to determine promotions.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
6
6
3
16
PERCENTAGE
6.25%
0%
37.5%
37.5%
18.75%
100%
CHART 20
27
TABLE 21
Satisfaction with participation in the decision making.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY DISSATISFIED
TOTAL
RESPONDENTS
0
1
7
7
1
16
PERCENTAGE
0%
6.25%
43.75%
43.75%
6.25%
100%
CHART 21
28
TABLE 22
Opinion on responsibility of supervisors toward faculty.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
0
1
10
5
16
PERCENTAGE
0%
0%
6.25%
62.50%
31.25%
100%
CHART 22
29
TABLE 23
Opinion regarding trust in the Head of the institution.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
0
1
1
7
7
16
PERCENTAGE
0%
6.25%
6.25%
43.75%
43.75%
100%
CHART 23
30
TABLE 24
Views regarding image of the institution.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
0
5
10
16
PERCENTAGE
6.25%
0%
0%
31.25%
62.50%
100%
CHART 24
31
TABLE 25
Views regarding BLDEA activities toward increasing the image of the
institution.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
3
4
8
16
PERCENTAGE
6.25%
0%
18.75%
25%
50%
100%
CHART 25
32
TABLE 26
My job gives me the opportunity to learn.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
1
7
7
16
PERCENTAGE
6.25%
0%
6.25%
43.75%
43.75%
100%
CHART 26
33
TABLE 27
BLDEA has a positive image to my friends and family.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
1
5
9
16
PERCENTAGE
6.25%
0%
6.25%
31.25%
56.25%
100%
CHART 27
34
TABLE 28
My job makes a difference in the lives of others.
NO. OF
S. NO.
OPINION
01
02
03
04
05
06
HIGHLY DISSATISFIED
DISSATISFIED
NEUTRAL
SATISFIED
HIGHLY SATISFIED
TOTAL
RESPONDENTS
1
0
1
6
8
16
PERCENTAGE
6.25%
0%
6.25%
37.50%
50%
100%
CHART 28
35
36
FINDINGS
a)
b)
c)
d)
a)
e)
(Positive responses)
A large majority of the faculty are satisfied with the facilities provided to them in the
college.
Faculty has rated the overall management of the college and facilities available
around as good.
Faculty reported that their work in the college has enriched their life as far as the
physical, psychological, social and economic aspects are concerned.
The relations between management and faculty were reported to be good.
A large number of faculty are satisfied with the Workload pressure on them.
A large number of faculty are satisfied with the Image of BLDEA.
(Negative Responses)
b) A large number of faculty are neutral & few are dissatisfied with the remuneration
paid to them.
c) A large number of faculty are neutral & few are dissatisfied with the opportunities for
advancement and career development and training.
d) Principal of the college is not satisfied with purchasing equipment and material via
purchasing committee as it causes delay in purchase.
e) Few employees are dissatisfied with facilities for their higher studies.
f) Few employees are dissatisfied with technical support and technical training
activities.
g) Few employees are dissatisfied with mutual of understanding of BLDEA with other
foreign universities.
h) There is no time management among the teachers and researchers found some faculty
very lazy.
37
Suggestions by Faculty
a) Training methods should be improved.
b) BLDEA should provide facilities to employees for higher studies.
c) BLDEA should satisfy the employees with the remuneration either by increasing their
salaries or by providing them some other benefits.
d) Principal of the college wants simplification in purchasing equipment and material for
the college instead of purchasing committee which causes delay.
e) Few employees want mutual of understanding of BLDEA with other foreign
universities.
f) Few employees suggest that more technical support is needed and technical training
sessions needed in the institutions.
g) Few employees suggest that the students should get good infrastructure facilities.
Suggestions by Researchers
h) Quick and prompt action should be taken for the areas found in facultys
questionnaire which needs improvement i.e. remuneration, training opportunities and
other factors influencing job satisfaction.
i) Teachers should be provided with adequate freedom for decision making.
j) There should be more liberal relationship between faculty and administrative
authorities.
k) There is less English communication among students as well as teachers.
Management should encourage the staff & students to converse in English when
inside the school campus.
l) It would be rewarding if the faculty is motivated to get updated in their particular
subjects so that the results are aplenty.
m) In order to develop skills of students to gain employment/self-employment, vocational
training in information technology etc. may be included.
n) Management should strictly manage the employees in respect of time so that faculty
should always be available in college premises during college hours.
38
CONCLUSION
Besides several other factors the growth of an organisation depends upon the effective
functioning of employees. From this limited study, it is found that there are varieties of
factors which affect teachers job satisfaction. These factors include nature, rules and
regulations of the job, financial aspects, students behavior and class room activities ,
behavior and attitude of superiors , subordinates ,principal, non-teaching staff, administrative
authorities etc; freedom for participating in decision making, recognition of the society etc.
The above factors have great effects on the satisfaction of teachers. The teachers should be
provided with better training methods, restroom facilities etc. There should be a better
relationship with administrative authorities; they should be given sufficient freedom for
decision making etc. for attaining higher satisfaction from all such aspects of their profession.
In this circumstance, policy makers and managers have turned their attention to provide
different kinds of facilities to their employees in order to satisfy their employees. This study
tested factors affecting job satisfaction for faculty of institution. The results suggest that the
factors had satisfactorily explained job satisfaction and that the policy makers and managers
should focus on the factors that affect employee job satisfaction, if they want to enhance their
businesses. Based on the results for the standardized values, we are able to see that work
conditions, fairness, promotion, and pay, are key factors affecting employees job satisfaction.
Money is a good motivator, actually all employees work for money, employees need the
money, a good salary and good compensations are key factors in satisfying the employee. We
can increase the employee salary and compensation to motivate the employee, the good pay
back can be one of the key factors affecting job satisfaction, also in this way one can increase
the service quality and organizational performance. The physical design of the place does
have certain impacts on job satisfaction. Because the work conditions in the pharmaceuticals
companies include the employee relationships and work environment, all these factors relate
to employee job satisfaction. A good work environment and good work conditions can
increase employee job satisfaction and the employees will try to give their best which can
increase the employee work performance. The importance and the need is therefore
describing or defining the physical environment by identifying those elements or dimensions
that make up the physical environment. Therefore, in the questionnaires several elements
have been defined such as hygiene maintenance, access to equipment etc. These elements are
the determinant of whether it affects employees satisfaction. In colleges, the faculty hope
they all receive equal treatment with respect to pay or promotion. If colleges create a fair
competitive environment, like fair treatment, fair compensation, fair work hours, these will
improve employee job attitudes; fairness can also motivate employees to be hard working.
After this consideration, we can see that fairness can increase employee job satisfaction;
satisfied employees offer good services for the organization. This can increase organizational
performance, so fairness is a key factor affecting job satisfaction
In order to achieve growth of organisation, the management should take necessary steps for
the satisfaction of employees in their respective jobs.
39
ANNEXURE
QUESTIONNAIRE
Appendix A
Questionnaire for personal profile
1. Name
:
2. Gender
:
3.Age
I.
II.
III.
IV.
V.
Male
Female
Less than 25
25-35
36-40
41-60
Over 60
4.Qualification:
I.
II.
III.
IV.
V.
VI.
Graduate
Post Graduate
Doctorial (Ph.D)
Post Doctorial (D.litt)
Professional Qualification
Any other
5. Marital Status
:
Married
Unmarried
6. Designation
:
.
7. Address &Ph No. :
..
..
.
8. How long have you worked at BLDEA?
I.
II.
III.
IV.
V.
Appendix B
Questionnaire for job satisfaction
Please rate the extent to which you Highly Dissatisfied (H.D), Dissatisfied
(D), Neutral (N), Satisfied (S), Highly Satisfied (H.S)about each statement
by ticking in the appropriate box in the scale beside each statement.
9. MANAGEMENT
Statements
I). How satisfied are you with
H.D
H.S
41
H.D
H.S
H.D
H.S
H.D
H.S
H.D
H.S
42
H.D
H.S
H.D
H.S
H.D
H.S
16. INFLUENCE
Statements
How satisfied are you with
44
17. RESPONSIBILITY
Statements
What is your opinion on
H.D
H.S
H.D
H.S
H.D
H.S
45
H.D
H.S
46