IMPORTANT FUNCTION KEYS

Physical Key
F1

F2
F3

F4
F5
F6
F8
F9
F10

F11
F12
TAB
ENTER
CTRL+
CTRL+
CTRL+
CTRL+
CTRL+F1
CTRL+F3
CTRL+F4
CTRL+F8
CTRL+F9
CTRL+F11
CTRL+D
CTRL+E

CTRL+F
CTRL+J

What does it do?

Field level help. Like in several word processors
and spreadsheet packages, F1 displays context
sensitive help messages and field level help
messages.
List. This key lists the codes that may be used in a
particular field.
Quit/ Back. Quits and takes the user back to
where he started when in action. It can be used
when the input is incorrect and the user wants to
abandon what he has been doing. It can also be
used to go back to the previous menu.
Accept. After the user has completed the input,
this key can be used to accept the data.
Background Menu
Next Block
Copy Record
Display Signature
Commit/ Save. This is very important key and this
concludes the transactions. This is the commit
and transactions get into the General Ledger
(database) when this key is used.
Next field
Previous Block
Go to next valid field
Go to the next field
Next record
Previous record
Scroll left
Scroll right
Help maintenance
Show key map
Display error
Terminal lock
Memo pad look up
Context level help
Page down on a list
Explode. This key is particularly useful when in
Inquiry Screen. E.g., when the user is in
Customers Master Inquiry, he is shown the
previous accounts of the customers. He can move
the cursor to the account and press CTRL+E to
take a brief look at the details of the chosen
account.
Clear field. This key combination can be used
when the user wants to clear the field.
Display cookie field

CTRL+K
CTRL+T
CTRL+U
CTRL+X
SHIFT+F1
SHIFT+F4
SHIFT+F11
SHIFT+TAB

Clear a set of field

Display LGI. The user ID, Terminal ID, SOL, BOD
date and language details are displayed.
Page up on a list
Put BOD date. This key combination populates the
default BOD date in the field.
Function key help
Select the current item from the list. This key
combination can be used to select a value from
the list of valid values listed for a particular field.
Transmit
Go to the previous field

COMMONLY USED MENU OPTIONS

Menu
What is it used for?
Option
Customer Related
CUMM
CUMI
CUS
CUIR
CUMP
CUSTBALP

To create new customers records, modify customer record, verify

customer record and inquiry related to customers
Inquiry on customer record
Inquiry on Customers based on selected criterion/ criteria
Interest Certificate for customers
Customer Master Print
Balances for different accounts of a customer

Account Related
OAAC
OAACAU
ACM
ACLI
ACCBAL
INTTM
CAAC
CAACAU
ACINT
AITINQ
TDSCALC
ACMP
AFSM
PSP
ACTODM
ACTODI
SPP
SPPAU
INQACHQ

For opening SB/CA/FD/Loan/OD accounts

To verify account opened under OAAC
Inquiry about the accounts
Account ledger inquiry
Account balances
For changing the interest rate
Closure of accounts
Verification of closed accounts
For running interest calculations
Inquiry on interest in accounts
For calculating the TDS
Master print for accounts
For freezing/ unfreezing the accounts
Printing statement of accounts
For granting TOD
Inquiry on TOD in accounts
To input stop payments
To authorize stop payments
Inquire on the basis of cheque number

Tax related
TDSIP
TDSREP

TDS reports
TDS reports

Inventory Maintenance
IMAUM
IMC
IMI
ISI
ISIA
ICHB
ICHBAU
CHBM

Maintain authorized users for inventory

Inventory movement between locations
Inquiry on inventory
Inventory split merge and inquiry for inventory held by self
Inventory split, merge and inquiry for inventory held by others
Issue of cheque books to customer accounts
Verification of cheque books issued to customers
Inquiries relating to cheque book maintenance

Transactions
TM
TI
FTI

Putting through transactions

Inquiry on specified transactions
Inquiries for financial transactions

TEI

Inquiry on exceptions in transactions

Clearing
MCLZOH
OCTM
ICTM
OIQ
OPQ
MARKPEND
REVPEND
MICZ

Opening/ regularization/ suspension of outward clearing zone

Outward clearing transactions
Inward clearing transactions
Outward clearing transaction inquiry
Inquiry on outward clearing part tran
For marking pending some instruments
For revoking MARKPEND
Opening/ suspension/ validation/ closing of inward clearing zone

Demand Drafts/ Payorders

DDPRNT
DDLOST
DDMI
DDSM
DDD
DDII
DDIC
DDIP
DDID

Printing DD/ PO
Noting lost DD/ PO
Mass issue of DD/PO
Status of the DD/ PO
Issuing Duplicate DD/ PO
Inquiry on specific DD issued
Inquiry on credits to DD account
Inquiry on specific DD paid
Inquiry on debits to DD account

Password Maintenance
PAPW
PWMNT

Protecting password
Changing Password

OBC
BM
BI

Lodging/ verifying/ realizing OBC

Inquiry on OBC

Standing Instructions
SIM
SIE
CFLM
SIETR
SIRP
SIADVC

Setting up standing instruction

Execution of standing instructions
Inquire/ delete/ carry forward standing instruction
Standing instructions execution report
Standing instructions report
Standing instructions executed advice to the customer

JOB CARD - CREATING CUSTOMER

1.0

Open a Customer ID

1.1 Go to Menu option and enter option CUMM

1.
2.
3.
4.
5.
6.
7.

1.2 Input details as mentioned below Function

Customer Name
Short Name
Type
A/c Manager
Status
Status as on

8. Group
9. Gender
10. Occupation
11. Non Resident
12. Constitution
13. Staff?
14. Staff No
15. Minor?
16. Bank code
17. Trade Finance Customer?
18. Nat ID Card no
19. Date of birth
20. Marital status
21. Introducers details Customer
ID
22. Name
23. Introducer Status

Enter A and press F4

Enter customer name
Enter short name
Select from F2
Select from F2
Select from F2
Enter date at which status code
changed
Select from F2
Select from F1
Select from F2
Enter Y or N
Select from F2
Enter Y or N
Enter employee ID
Enter Y or N
Select from F2
Enter Y or N
Skip
Enter date of birth
Enter Y if married else N
Enter introducers customer ID
Enter introducers name
Select from F2

24. Frequency for statement

1.3 Press F4

Enter the frequency of the statement

1.4 Input details as mentioned below 1. Communication Address

2. City/State/Country/Language
Code
3. Phone/telex/Mobile/Fax No
4. Email Id
5. Swift Code
6. Is Swift Code Of Bank
7. Permanent Address
8. City/State/Country/Language
Code
9. Phone/telex No
10. Nat Lang name

Enter communication address

Select from F2
Enter No
Enter Email Address
Enter Swift Code
Enter Y or N
Enter permanent address
Select from F2
Enter No
Skip

1.5 Press F6

1.6 Input details as mentioned below 1. Community/Caste/Health

code/Customer Rating
2. As on
3. Cr Card Holder?
4. Card details
5. Customer preferential till date
6. Customer Tax Details 7. TDS Exempt end date
8. Tax slab
9. TDS customer ID

10. TDS exempt submission date

11. TDS exempt ref no
12. TDS remarks
13. PAN/GIR No

Select from F2
Enter date on which customer rating
has been taken
Enter Y or N
Enter Credit card details
Enter date till the customer is a
preferential customer
Enter the date till when the customer is
exempted from TDS
Enter TDSI for individuals/TDSC for
Corporate clients/ NOTDS for NRI
customers
Enter the customer ID of other
customer which needs to be clubbed
with this customer for TDS eligibility
purpose, leave it blank if not required
Enter date on which TDS exempt
certificate is submitted
SKIP
Enter remarks if any
Enter PAN/GIR No

1.7Press F6

1.8 Input details as mentioned below 1.

2.
3.
4.
5.
6.
7.
8.
9.

Customer financial details as on

Fin yr end month
Currency code
Business assets
Property assets
Investments
Net worth
Deposits
Limits with other
banks/institutions
10. As on
11. Fund based
12. Non fund based
13. Charge turnover required
14. Charge code
15. Charge debit a/c
16. Sol ID
17. Managers opinion
18. TODs allowed
1.9 Press F6

Enter
Enter
Enter
Enter
Enter
Enter
Enter
Enter
Enter

the date
the month
currency code
amount
amount
amount
amount
amount
limits

Enter date
Enter amount
Enter amount
Enter Y or N
Select from F2
Enter a/c no
Enter SOL ID
Enter opinion
Skip

1.10 Input details as mentioned below 1.

2.
3.
4.
5.
6.

Passport
Issue date
Passport details
Expiry date
Purge allowed
Purge remarks

Enter
Enter
Enter
Enter
Enter
SKIP

(This screen is mandatory for NRI customers)

1.11 Press F6

passport number
date of issue
passport details
expiry date
N

1.12 Input details as mentioned below Free Text

1.13 Press F6

Enter Free Text, any relevant particulars

that you wish to input e.g., customers
nick name etc

The first screen will appear, type E in ENTER OPTION and press F4. The following screen will
appear -

1.14
Type INR and press CTRL+E to explode. The following screen will
appear

1.15 Input details as mentioned below 1.

2.
3.
4.

With holding tax

Floor limit for with holding tax
Customer preferential %(Cr)
Customer Preferential %(Dr)
1.16 Press F4

Enter 33 for NRI customers else 0

SKIP
Enter pref. Interest if required.
Enter pref. Interest if required

If customer is minor enter option M and press F4.The following screen will appear

1.17 Input the details as mentioned below 1.

2.
3.
4.
5.

Date of birth
Attains majority on
Guardian
Address
City/State/Country
1.18 Press F4

Enter DOB of minor

Comes by default
Enter guardian name
Enter Address of guardian
Select from F2

If the customer is a trade finance customer, enter option T and the following screen will
appear

1.19 Input the details as mentioned below 1. Name

2. Address
3. City
4. Telephone/fax/telex no
5. Code given by central bank
6. Code given by trade authority
7. Exp/Imp?
8. Native
9. Review date
10. SSI?
11. 100% EOU
12. Status
13. Party constitution
14. Special party?
15. Party type
16. Production cycle
1.20
1.21

Press F4
Press F10 to commit

Comes by default
Enter address
Select from F2
Enter no.
Enter code
Enter code
Select from F1
Comes by default (can be changed)
Enter date
Enter Y else N
Enter Y if 100% EOU
Select from F1
Select from F2
Enter Y or N
Select from F2
Comes by default

1.22
Customer ID will be generated and displayed on the screen.
Note down customer ID on the Account Opening Form and send the
forms for verification.

2.1

Verification of Customer ID

2.2Go to Option - CUMM

2.3 Input details as mentioned below 1. Function

2. Customer ID

Enter V
Enter customer ID

Press F4.
Press F6 six times to visit all the screens and verify details with the AOF.
On returning to the first screen press F4
Go to option E to verify currency details.
For Minor customers go to option M to verify minors details.
For Trade finance customers go to option T to verify Trade finance details.
Press F10 to commit.
The customer record stands verified.