Good Practice Case Studies in Attraction, Retention and Training

Organisations across the water sector are looking at how best to address the challenge of
attracting and retaining the right people and providing learning and development
opportunities essential for organisations on-going success. This is particularly critical in
the face of intense competition for talented workers from other high profile industries.
At the same time, there is substantial experience within the sector of successful
initiatives, projects or strategies aimed at securing a talent pool of productive employees
that meet business needs.
In order to enhance the sectors capacity to address critical skills issues within
organisations, AWA is developing a series of good practice case studies in training,
attraction and retention in the water sector that can be exchanged and shared.
Representatives from across the water sector are invited to provide examples and case
studies of initiatives, projects or strategies in the water sector that:
Attracted the right people
Retained the right people, or
Provided the right learning and development opportunities.
Initially, case studies will be posted on the AWA website at
http://www.awa.asn.au/Skills_Case_Studies/ .
A case

study should tell the story of:

Specific business need or organisational objective being addressed.
Approach developed to meet this challenge/business need.
Activities and their implementation.
Outcomes and measurable impacts of the activities. Demonstrated outcomes
for the business and employees might include improved quality of new recruits,
reduced turnover in key jobs, enhancement of employment brand
strength/positive image of firm's management practices, reduction in
absenteeism, heightened employee engagement, improved individual or team
performance.
The extent to which the outcomes are sustainable and were achieved in a
cost efficient manner.
Important lessons learnt and critical success factors.

Examples could include:

Creating a vibrant, strong culture throughout the organisation
Creating and communicating an attractive employee value proposition
Developing performance-linked reward and recognition programs
Innovative personal and professional career development opportunities
Recruitment campaigns attracting talent from diverse backgrounds, and
Work arrangements and practices balancing business needs with employee needs.

To propose a Case Study:

1. Complete the information requested on the following page.
2. Complete the declaration on page 3 to confirm you have authorization to
provide this information to AWA for publication for purposes of information
exchange.

3. Email this WORD DOCUMENT (not as a pdf) with any attachments to:
Ann Hinchliffe, Project Manager, AWA at ahinchliffe@awa.asn.au.
If you have any questions please contact Ann by email or call on 02 9467 8418
CASE STUDY TEMPLATE: Good Practice in Attraction, Retention and Training
Organisation:
Case Study Name:

Year(s) implemented
20__ to 20__

Short Description of Organisation:

Case Study Summary:

80 -100 words outlining the objectives of the activity, key actions and outcomes
Case Study Detail:
Up to 500 words providing an overview of the activity addressing the bullet points
below. Include discussion on any challenges and difficulties that arose.
Links to URLS can be included.

The specific business need or organisational objective being addressed.

Approach developed to meet this challenge/business need.

Activities and their implementation.

Outcomes and measurable impacts of the activities.

The extent to which the outcomes are sustainable and were achieved in
a cost efficient manner.

Important lessons learnt and critical success factors.

Other comment/information

Photographs and Graphics:

Please insert your company logo and name.
You can attach relevant photos. All images should have appropriate acknowledgments
and waivers for use by AWA.
For further information contact (optional)
Name:
Position:
2

Organisation:
Email address:

DECLARATION
In submitting this case study, I confirm I have authorisation to provide this
information and any accompanying photographs and images to AWA for
publication for the purpose of information exchange in the water sector.
Person submitting this case study:
Name:
Position:
Organisation:
Email:
Phone:
Date: