No.

Date

Start Time

Closed Time

02-Jun-16

10:10

12:40

02-Jun-16

17:30

17:46

03-Jun-16

12:31

15:00

04-Jun-16

9:40

15:49

06-Jun-16

14:30

16:37

10-Jun-16

8:40

13:30

10-Jun-16

8:40

13:30

11-Jun-16

15:18

15:50

12-Jun-16

11:30

9:23

10

12-Jun-16

11:30

9:23

11

12-Jun-16

17:00

6:00

12

17-Jun-16

16:40

20:00

21-Jun-16

8:00

12:00

21-Jun-16

8:00

12:00

22-Jun-16

17:00

18:17

23-Jun-16

10:00

17:00

24-Jun-16

11:35

25-Jun-16

15:30

23:30

26-Jun-16

6:00

10:00

10

26-Jun-16

15:10

13:10

11

26-Jun-16

23:35

6/27/2016 5:35

12

27-Jun-16

15:30

15:45

13

27-Jun-16 7:80:00 PM

14

29-Jun-16

16:00

19:00

15

1-Jul-16

11:05

12:15

16

3-Jul-16

20:45

20:55

17

5-Jul-16

16:00

21:00

18

6-Jul-16

16:00

19

6-Jul-16

16:35

19:35

20

8-Jul-16

5:36

9:30

21

9-Jul-16

8:33

20:20

22

9-Jul-16

22

9-Jul-16

21:30

21:33

Outage time

Incident description

SW Core 01 got problem

2:30 affected to all service
GPON,AON

0:16

0:30

6:09

2:07

The transmission system got

problem

CMC-CT connection via Tan

Thanh DOWN

Ring Ha Dong - Pham Hung

DOWN

CMC-CT connection via Tan

Thanh DOWN

Services Affected

All service via GPON, AON

FTTH service in Hai Phong.

L2VPN VMS 811 Giai Phong
- Hai Phong

CT-CMC SDH 10G

SYSTEM-1/protection line
CMTS Ha Dong, FTTH and
EOC service in Ha Dong
maybe unusual

CT-CMC SDH 10G

SYSTEM-1/protection line

4:50

UPLINK SW AGG LKT - SW

CORE

4:50

UPLINK SW AGG HD - SW
CORE

0:22 Router HNI-NIX down

Server Voip VAS, server IDC

2:53 path A HN-LS, HN-HPG down

2:53 ring metro PBC-MC1 down

11:00 Voice Gtel down

3:20 Mch B HN-LS down

4:00 path A HN-LS, HN-HPG down

4:00:00 AM ring metro PBC-MC1 down

1:17 Down SW LKT NEW
7:00 HN-HD thu thp
down hng Sing 3,5 G
08:00`

chm dch v hng Sing

Down Pon 1,3 LT 10 PH

4:00 STM 64 HN-HCM protect (HN)
6:00 Downlink CMTSDai tu
6:00 down HN-LS phn on BG-LS down HN-HK 8G
0:25 mt traffic Peer FPT HN

truy cp hng FPT chm

1:00 mt traffic HN-IXP

nh hng dch v ILL,IXP

3:00

traffic BB HN_HP trn SW Core nh hng dch v SSI,

02 tng bt thng
Pizzahut ca ETS

1:10 Peering NIX tt traffic

0:15

Nhy traffic link BB HN-HCM

via AVG trn HNI P1 , P2

5:00 Mt gim st SW PH01,03

nh hng dch v trong nc

Traffic c backup qua
hng khc
Ko nh hng dch v

Down BB HN_HPG via HTC

Mch A HN-LS down, 1 hng
BB HN-HP, 1 hng BB HN-DN3:00 HCM via AVG, backup Gtel,1
Ko nh hng dch v
link VTVcable Ph Th,,1 link
Metro PH-PBC

Uplink CMTS Ph Th, CMTS

nh hng dch v CMTS
3:24 Thi Nguyn 1Gb, truyn dn
Thi Nguyn, Ph Th
OSN7500 - VDC trunk Netnam

Mt gim st ONT ALU PON 2,

dch v khng nh hng
3 LT1 CO PBC

0:03 Tt 5G traffic IXP

VCP member 4 Swcore 01 b
nhy nhiu ln

Dch v IDC VTVCable b

nh hng

Severity Repeat/ New

Root cause

Action

Problem in spanning tree

function

INOC solve the

problem

problem in transmission
system 's card

TNOC onsite to solve

the problem

High

High

cable broken

OSP HNI solder the

cable

cable broken

OSP HNI solder the

cable

cable broken

OSP HNI solder the

cable

cable broken at Dinh Cong

OSP HNI solder the

cable

cable broken at Dinh Cong

OSP HNI solder the

cable

hight temporature,fan
tray fails
cable broken at Hoang
Quoc Viet, Ha Noi

INOC solve the

problem
OSP HNI solder the
cable

Medium

cable broken at Hoang

Quoc Viet, Ha Noi
cable broken at Hoang
Quoc Viet, Ha Noi

OSP HNI solder the

cable
OSP HNI solder the
cable

High

Brocken cable at Lang Son OSP fixed

High

Brocken cable at Thy

Khu

High

High

High

Medium

Medium
High
Medium
Medium

OSP fixed

High
Medium
Medium
High
Medium
Medium

Brocken cable at Thy

Khu

OSP fixed

brocken cable

OSP fixed

Cnh bo thu thp

OSP fixed

Li pha Viettel

Viettel x l

Brocken cable at Trung Lit OSP fixed

Brocken cable at Trung Lit Viettel fixed

Medium

Brocken cable at nh
Cng

High

broken cable : 14km from

OSP fixed
Kp

High
High
Medium
High
High
Medium
Medium

OSP fixed

FPT is checking

FPT fixed

DDOS

inoc xly

loop Ring Ceana HP

inoc xly

DDOS

inoc xly

li h thng AVG

AVG x l

bo Inoc kim tra

Inoc x l

dt cp HTC

HTC ang x l

tcp CMC

OSP

t cp CMC

OSP

bo Inoc kim tra

inoc xly

Medium

Medium

Medium

High

Medium

Nguyn nhn do card Bras INOC phi hp vi

960 b flap
hng tm nguyn nhn
ONOC phi hp vi INOC,
OSP check li cp, XFP

Comment/Proposal