AR Lab

THESE eKIT MATERIALS ARE FOR YOUR USE IN THIS CLASSROOM ONLY.
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Activity Guide (Student Practices)
D60125GC10
Edition 1.0
March 2010
D65852
Oracle University and Iware Logic Technologies Private Limited use only
R12.x Oracle Receivables

Management Fundamentals
Disclaimer
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Author
Mathew Daniel, Robert MacIsaac, Sanjay Mall, Vijay Tiwary
Technical Contributors and Reviewers
Victoria Anderson, Nigel Chapman, Tina Cook, Terry Erb, Julie Gustafson, Carol King,
Shivranjini Krishnamurthy, Robin Love, Suzanne Miller, Doug Myers, Pamela Rietz, Aalok
Shah, Brian Wolfe, Yogendra Joshi, Ivy Farren
This book was published using:
Oracle Tutor
THESE eKIT MATERIALS ARE FOR YOUR USE IN THIS CLASSROOM ONLY. COPYING eKIT MATERIALS FROM THIS COMPUTER IS STRICTLY PROHIBITED
Copyright 2010, Oracle. All rights reserved.
R12.x Oracle Receivables Management Fundamentals ...............................................................................1-1

R12.x Oracle Receivables Management Fundamentals Supplemental Practices...........................................1-3
Objectives ......................................................................................................................................................1-4
Setup..............................................................................................................................................................1-5
Practice - Create a New Employee (Required) ..........................................................................................1-6
Solution - Create a New Employee (Required) .........................................................................................1-8
Practice - Create a New User (Required)...................................................................................................1-10
Solution - Create a New User (Required) ..................................................................................................1-12
Managing Parties and Customer Accounts ....................................................................................................1-14
Practice - Create a Profile Class (Required) ..............................................................................................1-15
Solution - Create a Profile Class (Required)..............................................................................................1-17
Practice - Create a Customer (Required) ...................................................................................................1-20
Solution - Create a Customer (Required)...................................................................................................1-23
Practice - Create a Customer Relationship (Required) ..............................................................................1-25
Solution - Create a Customer Relationship (Required)..............................................................................1-27
Practice - Submit Customer Related Reports (Optional) ...........................................................................1-28
Solution - Submit Customer Related Reports (Optional) ..........................................................................1-30
Process Invoices Using AutoInvoice .............................................................................................................1-31
Guided Demonstration - Create a Sales Order and Generate an Invoice (Required).................................1-32
Process Invoices ............................................................................................................................................1-36
Guided Demonstration - Open Receivables Periods (Required)................................................................1-37
Guided Demonstration - Review a Transaction Source (Required)...........................................................1-38
Guided Demonstration - Review a Transaction Type (Required)..............................................................1-39
Guided Demonstration - Review AutoAccounting Setup (Required)........................................................1-40
Practice - Enter a Manual Invoice (Required) ...........................................................................................1-41
Solution - Enter a Manual Invoice (Required)...........................................................................................1-43
Practice - Enter an Invoice with Standard Memo Lines (Required) ..........................................................1-45
Solution - Enter an Invoice with Standard Memo Lines (Required)..........................................................1-47
Practice - Copy Invoices (Required)..........................................................................................................1-49
Solution - Copy Invoices (Required) .........................................................................................................1-52
Practice - Enter an Invoice with a Bill in Arrears Invoicing Rule (Required) ...........................................1-55
Solution - Enter an Invoice with a Bill in Arrears Invoicing Rule (Required) ..........................................1-57
Guided Demonstration - Run Revenue Recognition (Required) ...............................................................1-59
Correct Transactions......................................................................................................................................1-61
Practice - Enter a Debit Memo for Missed Freight (Required)..................................................................1-62
Solution - Enter a Debit Memo for Missed Freight (Required) .................................................................1-64
Practice - Update an Invoice (Required)....................................................................................................1-65
Solution - Update an Invoice (Required) ...................................................................................................1-66
Practice - Create a Write-Off Adjustment (Required) ...............................................................................1-67
Solution - Create a Write-Off Adjustment (Required)...............................................................................1-70
Practice - Issue a Credit Memo Against a Specific Invoice (Required).....................................................1-73
Solution - Issue a Credit Memo Against a Specific Invoice (Required)....................................................1-75
Practice - Create an On-Account Credit (Required) ..................................................................................1-76
Solution - Create an On-Account Credit (Required) .................................................................................1-78
Practice - Apply an On-Account Credit to an Invoice (Required).............................................................1-79
Solution - Apply an On-Account Credit to an Invoice (Required) ............................................................1-80
Process Commitments ...................................................................................................................................1-81
Guided Demonstration - Update a Transaction Type (Required) ..............................................................1-82
Practice - Enter a Deposit (Required) ........................................................................................................1-83
Solution - Enter a Deposit (Required) .......................................................................................................1-84
Practice - Apply Invoices Against the Deposit (Required)........................................................................1-85
Solution - Apply Invoices Against the Deposit (Required) .......................................................................1-87
Copyright Oracle 2010. All rights reserved.
R12.x Oracle Receivables Management Fundamentals Table of Contents

i
Table of Contents

ii
Print Invoices, Statements, and Reports ........................................................................................................1-88

Practice - Print Selected Invoices (Optional).............................................................................................1-89
Solution - Print Selected Invoices (Optional) ............................................................................................1-90
Practice - Print Statements (Optional) .......................................................................................................1-91
Solution - Print Statements (Optional).......................................................................................................1-92
Practice - Print Invoice Related Reports (Optional) ..................................................................................1-93
Solution - Print Invoice Related Reports (Optional)..................................................................................1-95
Implement Customer Invoicing .....................................................................................................................1-97
Guided Demonstration - Define a Credit Transaction Type ......................................................................1-98
Guided Demonstration - Define an Invoice Transaction Type ..................................................................1-99
Guided Demonstration - Define a Transaction Source ..............................................................................1-100
Practice - Accounts Receivable Case Study (Optional).............................................................................1-101
Manual Receipts ............................................................................................................................................1-103
Practice - Enter a Manual Receipt Batch (Required).................................................................................1-104
Solution - Enter a Manual Receipt Batch (Required) ................................................................................1-106
Practice - Enter a QuickCash Receipt Batch and Post QuickCash (Required) ..........................................1-108
Solution - Enter a QuickCash Receipt Batch and Post QuickCash (Required)..........................................1-111
Practice - Enter a Miscellaneous Receipt (Required) ................................................................................1-113
Solution - Enter a Miscellaneous Receipt (Required)................................................................................1-114
Practice - Reverse a Receipt (Required) ....................................................................................................1-115
Solution - Reverse a Receipt (Required) ...................................................................................................1-117
Practice - Apply an Unidentified Receipt (Required) ................................................................................1-118
Solution - Apply an Unidentified Receipt (Required) ...............................................................................1-119
Practice - Reverse and Re-Apply a Receipt (Required).............................................................................1-120
Solution - Reverse and Re-Apply a Receipt (Required) ............................................................................1-122
Guided Demonstration - Cash Application Work Queue (Required) ........................................................1-123
Practice - Print Receipt Related Reports (Optional) ..................................................................................1-125
Solution - Print Receipt Related Reports (Optional) .................................................................................1-126
Implement Receipts .......................................................................................................................................1-127
Guided Demonstration - Define Receivable Activities..............................................................................1-128
Guided Demonstration - Define a Remittance Bank .................................................................................1-129
Guided Demonstration - Define a Receipt Class and Receipt Method ......................................................1-133
Guided Demonstration - Define a Receipt Source.....................................................................................1-134
Guided Demonstration - Define Tiered Interest Rate ................................................................................1-136
Guided Demonstration - Define Late Charges Schedule ...........................................................................1-137
Guided Demonstration - Attach a Late Charge Schedule to a Customer...................................................1-138
Guided Demonstration - Create Overdue Transactions .............................................................................1-140
Guided Demonstration - Generate the Late Charges Invoices...................................................................1-142
Guided Demonstration Set Up Revenue Contingencies .........................................................................1-143
Supplemental Practices..................................................................................................................................1-145
Practice - Create a Customer Profile Class ................................................................................................1-146
Solution - Create a Customer Profile Class ...............................................................................................1-147
Practice - Create a Customer Using the Customers Set of Pages...............................................................1-148
Solution - Create a Customer Using the Customers Set of Pages..............................................................1-150
Practice - Add Customer Details Using the Customers Set of Pages.........................................................1-152
Solution - Add Customer Details Using the Customers Set of Pages........................................................1-155
Practice - Add Account Details Using the Customers Set of Pages...........................................................1-158
Solution - Add Account Details Using the Customers Set of Pages..........................................................1-161
Practice - Add Account Site Details Using the Customers Set of Pages ...................................................1-165
Solution - Add Account Site Details Using the Customers Set of Pages...................................................1-168
Practice - Create a Customer Account Relationship ..................................................................................1-172
Solution - Create a Customer Account Relationship .................................................................................1-173
Practice - Create a Sales Order and Generate an Invoice (Required) ........................................................1-174
Solution - Create a Sales Order and Generate an Invoice (Required)........................................................1-178
Guided Demonstration Correcting AutoInvoice Errors ..........................................................................1-182
Practice - Create an Invoice .......................................................................................................................1-185
Solution - Create an Invoice ......................................................................................................................1-186

iii
Practice - Copy an Invoice.........................................................................................................................1-187

Solution - Copy an Invoice ........................................................................................................................1-188
Practice - Create a Credit Memo................................................................................................................1-189
Solution - Create a Credit Memo ...............................................................................................................1-190
Practice - Print a Transaction.....................................................................................................................1-191
Solution - Print a Transaction ....................................................................................................................1-192
Practice - Print Balance Forward Bills.......................................................................................................1-193
Solution - Print Balance Forward Bills......................................................................................................1-195
Practice - Enter a Manual Receipt .............................................................................................................1-199
Solution - Enter a Manual Receipt.............................................................................................................1-200
Practice - Apply and Update Receipt at Line Level...................................................................................1-201
Solution - Apply and Update Receipt at Line Level..................................................................................1-202
Practice - Apply a Receipt .........................................................................................................................1-205
Solution - Apply a Receipt ........................................................................................................................1-206
Practice - Use Mass Apply ........................................................................................................................1-207
Solution - Use Mass Apply........................................................................................................................1-208
Profile
Before You Begin This Course
Thorough knowledge of Oracle Applications.
Working experience with Accounts Receivables.
Prerequisites
There are no prerequisites for this course.
How This Course Is Organized

R12 Oracle Receivables Management Fundamentals is an instructor-led course featuring lecture
and hands-on exercises. Online demonstrations and written practice sessions reinforce the
concepts and skills introduced.

v
Preface
Oracle Publications
Title Part
Number
Oracle Receivables User Guide
E13522-03
Oracle Receivables Implementation Guide
E13510-03
Oracle Receivables Reference Guide
E13512-03
Oracle E-Business Tax User Guide
E13631-02
Oracle E-Business Tax Implementation Guide
E13629-02
Oracle E-Business Tax Reporting Guide
E13630-02
Additional Publications
System release bulletins
Installation and users guides
Read-me files
International Oracle Users Group (IOUG) articles
Oracle Magazine

vi
Related Publications
Typographic Conventions in Text

Convention Element
Bold italic
Glossary term (if
there is a glossary)
Caps and
Buttons,
lowercase
check boxes,
triggers,
windows
Courier new, Code output,
case sensitive directory names,
(default is
filenames,
lowercase)
passwords,
pathnames,
URLs,
user input,
usernames
Initial cap
Arrow
Brackets
Commas
Graphics labels
(unless the term is a
proper noun)
Emphasized words
and phrases,
titles of books and
courses,
variables
Interface elements
with long names
that have only
initial caps;
lesson and chapter
titles in crossreferences
SQL column
names, commands,
functions, schemas,
table names
Menu paths
Key names
Key sequences
Plus signs
Key combinations
Italic
Quotation
marks
Uppercase
Example
The algorithm inserts the new key.
Click the Executable button.
Select the Cant Delete Card check box.
Assign a When-Validate-Item trigger to the ORD block.
Open the Master Schedule window.
Code output: debug.set (I, 300);
Directory: bin (DOS), $FMHOME (UNIX)
Filename: Locate the init.ora file.
Password: User tiger as your password.
Pathname: Open c:\my_docs\projects
URL: Go to http://www.oracle.com
User input: Enter 300
Username: Log on as scott
Customer address (but Oracle Payables)
Do not save changes to the database.

For further information, see Oracle7 Server SQL Language
Reference Manual.
Enter user_id@us.oracle.com, where user_id is the
name of the user.
Select Include a reusable module component and click Finish.
This subject is covered in Unit II, Lesson 3, Working with
Objects.
Use the SELECT command to view information stored in the

LAST_NAME column of the EMP table.
Select File > Save.

Press [Enter].
Press and release keys one at a time:
[Alternate], [F], [D]
Press and hold these keys simultaneously: [Ctrl]+[Alt]+[Del]

vii
Typographic Conventions
Convention Element
Caps and
Oracle Forms
lowercase
triggers
Lowercase
Column names,
table names
Example
When-Validate-Item
SELECT last_name
FROM s_emp;
DROP USER scott
IDENTIFIED BY tiger;
OG_ACTIVATE_LAYER
(OG_GET_LAYER (prod_pie_layer))
Passwords
PL/SQL objects
Lowercase
italic
Uppercase
CREATE ROLE role
Syntax variables
SQL commands and SELECT userid

FROM emp;
functions
Typographic Conventions in Oracle Application Navigation Paths

This course uses simplified navigation paths, such as the following example, to direct you
through Oracle Applications.
(N) Invoice > Entry > Invoice Batches Summary (M) Query > Find (B) Approve
This simplified path translates to the following:
1.
(N) From the Navigator window, select Invoice then Entry then Invoice Batches
Summary.
2.
(M) From the menu, select Query then Find.
3.
(B) Click the Approve button.
Notations:
(N) = Navigator
(M) = Menu
(T) = Tab
(B) = Button
(I) = Icon
(H) = Hyperlink
(ST) = Sub Tab

viii
Typographic Conventions in Code
This course uses a navigation path convention to represent actions you perform to find
pertinent information in the Oracle Applications Help System.
The following help navigation path, for example
(Help) General Ledger > Journals > Enter Journals
represents the following sequence of actions:
1.
In the navigation frame of the help system window, expand the General Ledger entry.
2.
Under the General Ledger entry, expand Journals.
3.
Under Journals, select Enter Journals.
4.
Review the Enter Journals topic that appears in the document frame of the help system
window.

ix
Typographical Conventions in Oracle Application Help System Paths

x
Chapter 1
Copyright Oracle, 2010. All rights reserved.
R12.x Oracle Receivables Management Fundamentals

Chapter 1 - Page 1
R12.x Oracle Receivables

Management Fundamentals

Chapter 1 - Page 2

Supplemental Practices

Chapter 1 - Page 3
Objectives

Chapter 1 - Page 4
Setup

Chapter 1 - Page 5
Overview
In this practice you will enter yourself as a new employee.
Assumptions
Replace XX with your terminal number or initials.
You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.
Tasks
Log into Oracle Applications
1.
Log on to the Oracle Applications.
2.
Navigate to Human Resources, Vision Enterprises responsibility.
Enter a New Employee

3.
Navigate to the Define Person window.
4.
Enter the following information for a new employee:

Last = Your last name
First = Your first name
Gender = Choose a gender
5.
Create the following employment information:

Person Type for Action = Employee
Social Security = Enter a nine digit number (xxx-xx-xxxx)
Birthday = Enter a birthday (dd-mmm-yyyy)
Note: If you get a message indicating that the social security number is a duplicate, accept it.
For the purposes of the exercise, it doesnt matter whether it is a duplicate.
6.
Save your work and assign the following information for the employee:
(B) Assignment
Organization = Vision Operations
7.
Assign the following group information for the employee:

Team = Financials
8.
Assign the following supervisory information for the employee:

Name = Brown, Ms. Casey

Chapter 1 - Page 6
Practice - Create a New Employee (Required)
9.
Close all windows and return to the Navigator.

Chapter 1 - Page 7
Log into Oracle Applications

1.
Log on to the Oracle Applications.

User = operations
Password = welcome
2.
Click (B) Login and select the following:

Responsibility = Human Resources, Vision Enterprises
Enter a New Employee

3.
Navigate to the Define Person window.
(N) People > Enter and Maintain
4.
Click (B) New and enter the following information:

Last = Your last name
First = Your first name
Gender = Choose a gender
5.
Select Action = Create Employment

Person Type for Action = Employee
6.
Enter a nine digit number (xxx-xx-xxxx) for Social Security.

Note: If you get a message indicating that the social security number is a duplicate, accept it.
For the purposes of the exercise, it doesnt matter whether it is a duplicate.
7.
Enter the employee birth date (dd-mmm-yyyy).
8.
Click (I) Save.
9.
Click (B) Assignment.
10. Select Organization = Vision Operations.

Click (B) Correction
Team = Financials
12. Click (B) OK.
13. Click (T) Supervisor and enter the following information:
Name = Brown, Ms. Casey
Click (B) Correction, if required.
14. Click (I) Save.

Chapter 1 - Page 8
Solution - Create a New Employee (Required)
16. Close all windows and return to the Navigator.
15. Click (B) Yes to accept defaults.

Chapter 1 - Page 9
Overview
In this practice you will create a new user.
Assumptions
Tasks
Create a New User
1.
Click (M) File > Switch Responsibilities.

Responsibility = System Administrator
2.
Click (B) OK.
3.
Navigate to the Define Users window.
4.
Enter the following information for a new user:

User Name = XXUSER (where XX is your terminal ID)
Password = oracle (press Tab and re-enter password to verify.)
Person Name = Your employee name from the previous practice
4.
Click (I) Save.
5.
Add the following responsibilities to your new username:

Responsibility
6.
Security Group
System Administrator
Standard
Workflow
Standard
General Ledger, Vision Operations (USA)
Standard
Order Management Super User, Vision Operations (USA)
Standard
Receivables, Vision Operations (USA)
Standard
Cash Management, Vision Operations (USA)
Standard
iReceivables Internal, Vision Operations (USA)
Standard
Click (I) Save.


Chapter 1 - Page 10
Practice - Create a New User (Required)
Click (M) File > Exit Oracle Applications.
8.
Click (B) OK.
9.
Navigate to the Oracle Applications Home Page.
10. Click (L) Logout.

Log in as a New User
13. Log in as a New User using the following information:
Username = XXUSER
Password = oracle
12. Click (B) Log in and enter the following information:
Old Password = oracle
New Password = welcome (press Tab and re-enter password to verify)
13. Click (B) Submit.
Responsibility = Receivables, Vision Operations (USA)

Chapter 1 - Page 11
7.
Create a New User

1.
Click (M) File > Switch Responsibilities.

Responsibility = System Administrator
2.
Click (B) OK.
3.
Navigate to the Define Users window.
(N) Security > User > Define
4.
Enter the following information for a new user:

User Name = XXUSER (where XX is your terminal ID)
Password = oracle (press Tab and re-enter password to verify)
Person Name = Your employee name from the previous practice
5.
Click (I) Save.
6.
Add the following responsibilities to your new username:

Responsibility
Security Group
System Administrator
Standard
Workflow
Standard
General Ledger, Vision Operations (USA)
Standard
Order Management Super User, Vision Operations (USA)
Standard
Receivables, Vision Operations (USA)
Standard
Cash Management, Vision Operations (USA)
Standard
iReceivables Internal, Vision Operations (USA)
Standard
7.
Click (I) Save.
8.
Click (M) File > Exit Oracle Applications.
9.
Click (B) OK.
10. Navigate to the Oracle Applications Home Page.

Log in as a New User

Chapter 1 - Page 12
Solution - Create a New User (Required)
13. Click (B) Log in and enter the following information:

Old Password = oracle
New Password = welcome (press Tab and re-enter to verify.)

Chapter 1 - Page 13
Username = XXUSER
Password = oracle
Managing Parties and Customer Accounts

Chapter 1 - Page 14
Overview
In this practice you will create a customer profile class. Profile classes speeds up the creation of
new customers by collecting default values that apply to similar classifications of customers
(credit terms and invoicing requirements, for example).
Use Customer Profiles to group customer accounts with similar credit worthiness, business
volume, and payment cycles. For each profile class, you can define information such as credit
limits, payment terms, statement cycles, invoicing, and discount information. You can also
define amount limits for your late charges, dunning, and statements for each currency in which
you do business.
To determine the number of profile classes you will need, start by identifying groups of similar
customers. For each group, specify characteristics that describe the group (credit requirements,
payment terms, invoice and statement distributions and so on). For each group, create a new
class.
Assumptions
Tasks
Create a Profile Class
1.
Navigate to the Customer Profile Classes window.
2.
Create the customer profile class using the following details:

Name = XXGOOD CREDIT
Description = XXGood Credit Rating
3.
Click (T) Profile Class.
4.
Verify the following information in the Balance Forward Billing region:

Enable = Deselected
5.
Enter the following information in the Terms region:

Payment Terms = 30 NET
Allow Discount = Deselected
Override Terms = Selected

Chapter 1 - Page 15
Practice - Create a Profile Class (Required)
Enter the following information in the Collectors region:

Name = Jamie Jones
Periodic Review Cycle = Annually
Analyst = Stock, Ms. Pat
Tolerance (percentage) = 5
Credit Check = Selected
7.
Enter the following information in the Invoicing region:

Tax Printing = Total Tax Only
Grouping Rule = DEFAULT
8.
Enter the following information in the Statements and Dunning region:

Send Statement = Selected
Send Credit Balance = Selected
Send Dunning Letters = Selected
Cycle = Monthly 25th (25th day of every month)
9.
Enter the following information in the Receipts region:

Match Receipts By = Transaction Number
Auto Cash Rule Set = Standard
Remainder Rule Set = Standard
10. In the Late Charge Profile tabbed region, make sure the Enable Late Charges check box is
deselected.
11. Click (I) Save.
12. Click (T) Profile Class Amounts and enter the following information:
Currency = USD
Credit Limit = 500000
Order Credit Limit = 100000
13. Click (I) Save.
14. Select Do not update existing profiles and click OK.

Chapter 1 - Page 16
6.
Create a Profile Class

1.
Navigate to the Customer Profile Classes window.
(N) Customers > Profile Classes
2.
Create the customer profile class using the following details:

Name = XXGOOD CREDIT
Description = XXGood Credit Rating
3.
Click (T) Profile Class.
4.
Verify the following information in the Balance Forward Billing region:

Enable = Deselected
5.
Enter the following information in the Terms region:

Payment Terms = 30 NET
Allow Discount = Deselected
Override Terms = Selected
Note: You set up payment terms in (N) Setup > Transactions > Payment Terms. Here you
can specify the default payment terms, determine if you can override on the invoice,
determine if discounts are allowed (and if so, how many grace days are allowed when
customers can pay late...but still take the discount) and grace days after the due date that are
allowed prior to beginning to calculate finance charges.
6.
Enter the following information in the Collectors region:

Name = Jamie Jones
Periodic Review Cycle = Annually
Analyst = Stock, Ms. Pat
Tolerance = 5 (this is a percent)
Credit Check = Selected
Note: You must set up collectors prior to assigning them. (N) Setup > Collections >
Collectors. If you don't use a collector, set up one named "None."
7.
Enter the following information in the Invoicing region:

Tax Printing = Total Tax Only
Grouping Rule = DEFAULT
Note: Invoicing determines how to print tax on the invoice, for example, Total Tax Only.
Grouping rules are used by AutoInvoice when importing invoices and determine how
shipped items are grouped to create line items on an invoice. The Grouping Rule is created
with a Line Ordering Rule. The bottom line is that we can determine how to group, and then
in what order to place the lines on the invoice we create during invoice import.

Chapter 1 - Page 17
Solution - Create a Profile Class (Required)
Enter the following information in the Statements and Dunning region:

Send Statement = Selected
Send Credit Balance = Selected
Send Dunning Letters = Selected
Cycle = Monthly 25th (25th day of every month)
Note: Statement Cycles are QuickCodes. Statement cycles are set up in advance. They are
defined using seeded intervals (Monthly, Quarterly, and Weekly) or specified intervals
(exact day of each month, for example).
Note: Checking the Send Dunning Letters check box enables Oracle Advanced Collections
to send dunning letters to customers with past due items.
9.
Enter the following information in the Receipts region:

Match Receipts By = Transaction Number
Auto Cash Rule Set = Standard
Remainder Rule Set = Standard
Note: The Match Receipts By option is used during the Lockbox receipt application.
Note: The Auto Cash Rule sets determine the sequence of the rules that the Post Quick
Cash program uses to apply cash receipts. For example, the one here applies receipts in the
following order:
Clear the account (if payment = account balance, then apply the receipt).
Clear past due invoices (if payment = total of past due items, apply the receipt).
Match Payment with invoice (if the remaining amount due for a single invoice
matches the receipt, apply the receipt)
Apply to the oldest invoice first (use the transaction due date to apply to the oldest
invoice; partial receipts may or may not be allowed depending on system setup)
The AutoCash Rule set determines the definition of a balance (discounts, items in dispute,
late charges) and where to put any remaining amounts (unapplied cash receipts or on
account) and if partial receipt application is allowed. For example, the Standard Auto Cash
Rule Set records any excess cash to Unapplied.
10. Click (T) Late Charge Profile and verify that Enable Late Charges = Deselected.
11. Click (I) Save.
12. Click (T) Profile Class Amounts and enter the following information:
Currency = USD
Credit Limit = 500,000.00
Order Credit Limit = 100,000.00
13. Click (I) Save.
14. Select Do not update existing profiles and click OK.

Chapter 1 - Page 18
8.

Chapter 1 - Page 19
Overview
Before creating a customer, use the Customer Search page to determine if the customer already
exists and minimize the possibility of creating a duplicate.
The Create Customer page displays differently, depending upon your customer type selection,
Organization, or Person on the Customer Search page.
In this practice, you will create an Organization customer.
Assumptions
You have the Receivables, Vision Operations (USA) or Order Management Super User,
Vision Operations (USA) responsibility.
Replace XX in the practice with a unique identifier such as your initials or terminal
number. (For Instructor-Led Training classes, this number will be assigned to you.)
This is necessary in order to create unique records within the database when you are
performing the practice.
Tasks
Create an Organization Customer
1.
Navigate to the Customer Search page.
2.
Search for the customer XXMegamart.
3.
If the customer does not exist, click (B) Create.
4.
Enter the following customer information:

Field Name
5.
Value
Organization Name
XXMegamart
Alias
Platinum
Enter the following account information:

Field Name
Value
Account Description
XX- XXMegamart Account1
Reference
XX-7556

Chapter 1 - Page 20
Practice - Create a Customer (Required)
XXGOOD CREDIT
Account Type
External
Note: The Account Number must be unique. You need not enter a customer account number
if the Automatic Customer Numbering System Option is enabled on the (T) Trans and
Customers of the System Options window.
6.
Enter the following account site information:

Field Name
Value
Country
United States
Address Line 1
200 E Randolph Street
City
Chicago
County
Cook
State
IL
Postal Code
60601
Address Description
Western United States
Operating Unit
Vision Operations
Business Purposes
Bill To
Primary
Select the box
7.
Click (B) Save And Add Details to go to the Account Overview page. (Alternatively, click
(B) Apply to go to the Customer Overview page.)
8.
Click (I) Details for the address site (bottom of the page, lower-right corner).
9.
Click (T) Business Purposes.
10. Click (I) Details for the Bill To business purpose.

11. Go to the section called Site Use Details.
12. Add Sprague, Mr. Howard as the salesperson.
13. Click (B) Apply.
14. Add another Business Purpose by doing the following:
Click (B) Add Another Row.
Select Ship To from the drop down list.
Enter Bill to Location = Use the Location Value from the prior line.
Enter Primary = Selected.


Chapter 1 - Page 21
Profile Class

17. Repeat these steps 2-20 to create a second customer named XXGiant Distributors (change
the reference number to XX-8556).
18. Return to the Navigator.

Chapter 1 - Page 22

1.
(N) Customers > Create/Maintain Customers
2.
Search for the customer XXMegamart.
3.
4.
Enter the following customer information:

Field Name
5.
Value
Organization Name
XXMegamart
Alias
Platinum
Enter the following account information:

Field Name
Value
Account Description
XX- XXMegamart Account1
Reference
XX-7556
Profile Class
XXGOOD CREDIT
Account Type
External
6.

Field Name
Value
Country
United States
Address Line 1
City
Chicago
County
Cook
State
IL
Postal Code
60601
Address Description
Operating Unit
Vision Operations
Business Purposes
Bill To

Chapter 1 - Page 23
Solution - Create a Customer (Required)
Select the box
7.
(B) Apply to go to the Customer Overview page.)
8.
Click the (I) Details for the address site (bottom of the page, lower-right corner).
9.
10. Click (I) Details for the Bill To business purpose.

11. Go to the section called Site Use Details.
12. Add Sprague, Mr. Howard as the salesperson.
14. Add another Business Purpose by doing the following:
Click (B) Add Another Row.
Select Ship To from the drop down list.
Enter Bill to Location = Use the Location Value from the prior line.
Enter Primary = Selected.

17. Repeat these steps 2-20 to create a second customer named XXGiant Distributors (change
the reference number to XX-8556).
18. Return to the Navigator.

Chapter 1 - Page 24
Primary
Overview
In this practice you will create a relationship between the customers XXMegamart and XXGiant
Distributors.
Define relationships between customers to control the payment and commitment application.
You can create relationships between any two customers and indicate that the relationship is
either one-way or reciprocal. Relationships are also for sharing Bill To and Ship To addresses
and Pricing entitlements in Order Management.
When you apply receipts to an invoice in a one-way relationship, the parent customer can apply
receipts to the related customers invoices but not the other way around. A reciprocal
relationship works both ways.
Assumptions
Tasks
Create a Reciprocal Customer Relationship
1.
2. Search and select XXMegamart in the Name field.

3. Select XX-XXMegamart Account1 in the Account Description field. This displays the
Account Details for XXMegamart.
4.
Click the Relationships subtab; this displays the Account Relationships region.
5.
Click (B) Create Account Relationship.
6.
Search and select XXGiant Distributors as a related account.
7.
Select the Vision Operations operating unit.
8.
Select the Reciprocal relationship type.
9.
Click (B) Apply on the Create Account Relationship.
10. Click (B) Save to return to the Account Overview page.


Chapter 1 - Page 25
Practice - Create a Customer Relationship (Required)
11. Click (B) Apply to return to the Customer Search page.

Chapter 1 - Page 26
Create a Reciprocal Customer Relationship

1.
2.
Search and select XXMegamart in the Name field.
3.
Select XX-XXMegamart Account1 in the Account Description field. This displays the
Account Details for XXMegamart.
4.
Click the Relationships subtab; this displays the Account Relationships region.
5.
Click (B) Create Account Relationship.
6.
Click the (I) Search for Related Account field. Change your Search By field from Account
Number to Customer. Search and select XXGiant Distributors.
7.
Select the Vision Operations operating unit.
8.
Select the Reciprocal relationship type.
9.
Click (B) Apply on the Create Account Relationship.
10. Click (B) Save to return to the Account Overview page.


Chapter 1 - Page 27
Solution - Create a Customer Relationship (Required)
Overview
In this practice you will submit and view various customer related reports.
Assumptions
Tasks
Submit the Customer Listing - Detail Report
1.
Navigate to the Standard Request Submission window.
2.
Click (B) OK to submit a single request with the following information:

Name = Customer Listing - Detail
Order by = Customer Name
Customer Name Low = XXGiant Distributors
Customer Name High = XXMegamart
3.
Click (B) OK.
4.
Click (B) Submit.

Note: Do not submit another request.
Review Report Output

5.
Navigate to (M) View > Request.
6.
Click (B) Find.
7.
Click (B) Refresh until the request completes.
8.
Click (B) View Output.
Submit the Customer Relationships Listing Report

9.
Click (B) Submit a New Request.
10. Click (B) OK to submit a single request with the following information:
Name = Customer Relationships Listing

Chapter 1 - Page 28
Practice - Submit Customer Related Reports (Optional)

13. Click (B) Refresh until the request completes.
14. Click (B) View Output.

Chapter 1 - Page 29
11. Click (B) OK.
Submit the Customer Listing - Detail Report

1.
(N) Reports > Listing
2.

Name = Customer Listing - Detail
Order by = Customer Name
3.
Click (B) OK.
4.
Click (B) Submit.


5.
6.
Click (B) Find.
7.
8.
Submit the Customer Relationships Listing Report

9.
Click (B) Submit a New Request.
Name = Customer Relationships Listing
11. Click (B) OK.

Chapter 1 - Page 30
Solution - Submit Customer Related Reports (Optional)
Process Invoices Using AutoInvoice

Chapter 1 - Page 31
Overview
In this demo your instructor will enter, pick, and ship a sales order in Order Management and run
AutoInvoice to create an invoice in Receivables.
Assumptions
Tasks
Grant a Shipping Role to Your User
1.
Change the responsibilities to the Order Management Super User, Vision Operations (USA).
(M) File > Switch Responsibility

Responsibility = Order Management Super User, Vision Operations (USA)
2.
Click (B) OK.
3.
Navigate to the Grants window.
(N) Setup > Shipping > Grants and Role Definitions > Grants
4.
Enter the following information:

User = Your user name
Role = Upgrade Role
5.
Click (I) Save.
6.
Enter a Sales Order

7.
Navigate to the Sales Orders window.
8.
(N) Orders, Returns > Sales Orders

Customer = XXMegamart
Order Type = Mixed

Chapter 1 - Page 32
Guided Demonstration - Create a Sales Order and Generate an

Invoice (Required)
Click (I) Save.
10. Click (T) Line Items and enter the following information:
Ordered Item = AS4888
Qty = 10
UOM = Ea
11. Place your cursor on the next line and enter the following information:
Ordered Item = CM13375
Qty = 10
UOM = Ea
12. Click (T) Order Information.
13. Click (B) Book Order.
14. Record your sales order number: __________________.
Release the Sales Order for Picking
15. Navigate to the Release Orders window.
(N) Shipping > Release Sales Orders > Release Sales Orders
16. Click (T) Order and enter the following information:

Order Number = Your sales order number
Scheduled Ship Dates = Delete all dates
Requested Dates = Delete all dates
17. Click (T) Inventory and enter the following information:
Warehouse = M1
18. Click (T) Shipping and enter the following information:
Autocreate Delivery = Yes
Ship Confirm Rule = Make it blank.
19. Click (B) Concurrent.
20. Click (B) OK to acknowledge message.
Note: Make sure that this job has completed before moving on to the next step.
21. Navigate to (M) View > Requests.
22. Click (B) Find.
23. Verify that the Pick Selection List Generation request completes normally.

Chapter 1 - Page 33
9.
25. Navigate to the Shipping Transactions window.
(N) Shipping > Transactions
26. Enter the following information:

27. Click (B) Find.
28. Verify that the line status for both lines is Staged/Pick Confirmed.
29. Click (T) Delivery and enter the following information:
Actions = Ship Confirm
30. Click (B) Go.
31. Click (B) OK.
32. Click (B) OK to acknowledge messages.
34. Click (B) Find.
35. Verify that the Interface Trip Stop request completes normally.
Run the Workflow Background Process
37. Responsibility = Order Management Super User, Vision Operations (USA)
(N) Inventory > Workflow Background Engine

Item Type = OM Order Line
Process Deferred = Yes
Process Timeout = No
Process Stuck = No
39. Click (B) OK.

Chapter 1 - Page 34
Confirm Shipment of the Delivery
43. Verify that the Workflow Background Process and all AutoInvoice processes have
completed normally.
Note: If there are any executed delivery lines, the OM Order Line workflow will close the
line and automatically start the AutoInvoice process. Keep in mind that starting the
AutoInvoice concurrent request is a customization to the workflow process in the Vision
environment.
View the Invoice in Receivables
45. Change the responsibilities to Receivables, Vision Operations (USA).

46. Navigate to the Transaction window.
(N) Transactions > Transactions
47. Click (M) View > Find to query the transaction using your sales order number:
Sales Order Number = Your sales order number
Ship To Name = XXMegamart
48. Click (B) Find.
Note: The source is order entry and the reference is your sales order number. Navigate to the
line items to see the items from your sales order.

Chapter 1 - Page 35
42. Click (B) Find.
Process Invoices

Chapter 1 - Page 36
Overview
In this demo, the instructor will open the appropriate receivables periods.
Assumptions
Tasks
Open Receivables Periods
1.
Navigate to the Open/Close Accounting Periods window.
2.
(N) Control > Accounting > Open/Close Periods
Make sure that the current period is open and at least the next two are future enterable.

Chapter 1 - Page 37
Guided Demonstration - Open Receivables Periods (Required)
Overview
In this demo, the instructor will discuss what transaction sources are used for and where they are
defined.
Assumptions
Tasks
Review a Transaction Source
1.
Navigate to the Transaction Sources window.
(N) Setup > Transactions > Sources
2.
Enter Query Mode and enter the following information:

Operating Unit = Vision Operations
Name = Manual
3.
Execute the Query.

Note: Automatic Transaction Numbering and Automatic Batch Numbering are turned on.
Note: The transaction type is the default value.

Chapter 1 - Page 38
Guided Demonstration - Review a Transaction Source (Required)
Overview
In this demo, the instructor will discuss what transaction types are used for and where they are
defined.
Assumptions
Tasks
Review a Transaction Type
1.
Navigate to the Transaction Types window.
(N) Setup > Transactions > Transaction Types
2.

Name = Invoice
3.
Execute the Query.

Note: Transaction types let you determine the following: the ability to update receivables
balances (pro-forma invoices), to post to GL, to allow freight, and to determine (depending
on the autoaccounting setup) accounting.

Chapter 1 - Page 39
Guided Demonstration - Review a Transaction Type (Required)
Overview
In this demo, the instructor will discuss the AutoAccounting setup that determines how GL
Accounts are created in Receivables.
Assumptions
Tasks
Review AutoAccounting Setup
1.
Navigate to the AutoAccounting window.
2.
(N) Setup > Transactions > AutoAccounting
Query the Revenue and Receivables Account AutoAccounting Setups.

Note: AutoAccounting determines how the GL Accounts will be created for Receivables
Transactions. These accounts will later be transferred to the GL during the transfer to the GL
process.
3.
Change the following values to:

Department = Transaction Types
Product = Transaction Types

Chapter 1 - Page 40
Guided Demonstration - Review AutoAccounting Setup

(Required)
Overview
In this practice you will enter a manual invoice using various methods of entering items.
Assumptions
Tasks
Enter a Transaction (Invoice) Header
1.
Navigate to the Transactions window.
2.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXConsulting Services
Ship-To Name = XXMegamart
3.
Click (T) More.

Note: Default values like print option and status are derived from the transaction type
selected.
4.
Click (I) Save.
Enter Line Items

5.
Click (B) Line Items.
6.
Enter Lines according to the following table:
Num
Item
Description
UOM
Quantity
Unit
Price
Senior Consultant (LOV)
Day
350
Network Tech. (free form)
Day
10
150
Sentinel Standard Desktop
Each
1400
AS54888
Note: Use the following methods to enter Line items:


Chapter 1 - Page 41
Practice - Enter a Manual Invoice (Required)
7.
Click (I) Save.
8.
Close the Lines window.
9.
Click (B) Complete.
10. Record your Transaction Number: ________________

Note: An invoice may only be completed if the period status is set to Open or Future.

Chapter 1 - Page 42
Free-form entry
List of values to choose a system item
Standard Memo Lines
Enter a Transaction (Invoice) Header

1.
2.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXConsulting Services
Note: When you tab out of the Ship To field, the Bill To address fills in automatically.
Thats because we linked the Bill To to the Ship To when we defined the customer!
3.
Click (T) More.

Note: Default values like print option and status are derived from the transaction type
selected.
4.
Click (I) Save.
Enter Line Items

5.
6.
Enter Lines according to the following table:
Num
Item
Description
UOM
Quantity
Unit
Price
Senior Consultant
Day
350
Network Tech. (free form)
Day
10
150
Sentinel Standard Desktop
Each
1400
AS54888
Note:
Use the following methods to enter Line items:

Free-form entry
List of values to choose a system item
Standard Memo Lines
7.
Click (I) Save.
8.

Chapter 1 - Page 43
Solution - Enter a Manual Invoice (Required)
Click (B) Complete.
10. Record your Transaction Number: ________________

Note: An invoice may only be completed if the period status is set to Open or Future.

Chapter 1 - Page 44
9.
Overview
Your company charges new customers a one-time, start-up fee of $200 plus $1,200 in advance
for one year of technical support. You enter these two services using the transaction type of
Invoice - Service.
In this practice you will create standard memo lines and then use them to enter the technical
support contract and the start-up fee.
Assumptions
Tasks
Create Standard Memo Lines
1.
Navigate to the Memo Lines window.
2.

Name = XXStart-up Fee
Description = XXStart-up Fee
Type = Line
Unit List Price = 200
Unit of Measure = Each
3.
Click (M) File > Save and Proceed.
4.

Name = XX-1 Year Support Agreement
Description = XX-1 Year Support Agreement
Type = Line
Unit of Measure = Year
5.
Click (I) Save.
6.

Chapter 1 - Page 45
Practice - Enter an Invoice with Standard Memo Lines (Required)
7.
8.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXStart-up Fee
Ship-To Name = XXGiant Distributors (Tab out of the Ship To Name field)
Payment Term = 30 NET
Note: If necessary, use the Ship To field to choose additional required information.
9.
Click (T) More.

Change the Salesperson from Sprague, Mr. Howard to Salesperson = Abbott, Ms.
Rachel.
10. Click (I) Save.

11. Click (B) Line Items.
12. Enter Lines according to the following table. Use the List of Values on the description field
to choose your memo lines.
Num
Description
UOM
Quantity
Unit Price
XXStart-up Fee (LOV)
Each
200
XX-1 Year Support Agreement (LOV)
Year
1200
13. Click (I) Save.

14. Close the Lines window.
15. Click (B) Complete.
16. Record your Transaction Number: ____________________

Chapter 1 - Page 46
Enter a Transaction Using Standard Memo Lines
Create Standard Memo Lines

1.
Navigate to the Memo Lines window.
(N) Setup > Transactions > Memo Lines
2.

Name = XXStart-up Fee
Description = XXStart-up Fee
Type = Line
Unit of Measure = Each
3.
Click (M) File > Save and Proceed.
4.

Name = XX-1 Year Support Agreement
Description = XX-1 Year Support Agreement
Type = Line
Unit of Measure = Year
5.
Click (I) Save.
6.
Enter a Transaction Using Standard Memo Lines

7.
8.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXStart-up Fee
Ship-To Name = XXGiant Distributors (Tab out of the Ship To Name field)
Payment Term = 30 NET
Note: If necessary, use the Ship To field to choose additional required information.
9.
Click (T) More.


Chapter 1 - Page 47
Solution - Enter an Invoice with Standard Memo Lines (Required)
10. Click (I) Save.

11. Click (B) Line Items.
12. Enter Lines according to the following table. Use the List of Values on the description field
Num
Description
UOM
Quantity
Unit Price
XXStart-up Fee (LOV)
Each
200
XX-1 Year Support Agreement (LOV)
Year
1200
13. Click (I) Save.

16. Record your Transaction Number: ____________________

Chapter 1 - Page 48
Change the Salesperson from Sprague, Mr. Howard to Salesperson = Abbott, Ms.
Rachel.
Overview
The customer who contracted for one year of service following a one-time start-up fee has
entered into a one-year software license agreement with a total cost of $120,000 for the year.
The customer has requested invoicing on a monthly basis during the life of the agreement.
In this practice, you will enter a manual invoice and then use the invoice as a template for
creating invoice copies.
Assumptions
Tasks
Enter an Invoice to be used as a Template
1.
2.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXSoftware License
Ship To Name = XXGiant Distributors
3.
Use the list of values to specify any ship-to and bill-to information that did not default.
4.
Click (T) More.

Update Salesperson = Abbott, Ms. Rachel.
5.
Click (I) Save.
6.
7.
Click (T) Main and enter the following information:

Description = Software License (Free Form Entry)
UOM = Week
Quantity = 1
Unit Price = 10000
8.
Click (I) Save.


Chapter 1 - Page 49
Practice - Copy Invoices (Required)

11. Record your transaction number: _________________
Copy your COMPLETED Transaction
12. Navigate to the Copy Transactions window.
Rule = Monthly
Number of Times = 11
14. Click (I) Save.
15. Record the transaction numbers.
Number
Transaction Number
The original
2
3
4
5
6
7
8
9
10
11
12
Note: After the invoices are saved, the Recurring Invoice process creates the invoices.
16. Navigate to (M) View > Request.
17. Click (B) Find.

Chapter 1 - Page 50
9.

21. Navigate to the Transactions Summary window.
22. Navigate to (M) View > Find.
Ship To = XXGiant Distributors
Reference Numbers = XXSoftware License (LOV)
24. Click (B) Find.
25. Scroll right to see the Complete column.
26. Place your cursor on the invoice you would like to complete. Remember you will only be
able to complete transactions that are in an Open or Future Enterable GL Period.
28. Continue this process until all invoices are completed.

Chapter 1 - Page 51
Note: The process may have completed with a Warning to indicate that any invoices created
in a closed period will not be completed and must be completed after the period is opened
using the following steps.
Enter an Invoice to be used as a Template

1.
2.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXSoftware License
3.
Use the list of values to specify any ship-to and bill-to information that did not default.
4.
Click (T) More.

Update Salesperson = Abbott, Ms. Rachel.
5.
Click (I) Save.
6.
7.

Description = Software License (Free Form Entry)
UOM = Week
Quantity = 1
Unit Price = 10000
8.
Click (I) Save.
9.

11. Record your transaction number: _________________
Copy your COMPLETED Transaction
(M) Actions > Copy To

Rule = Monthly
Number of Times = 11

Chapter 1 - Page 52
Solution - Copy Invoices (Required)
15. Record the transaction numbers.

Number
Transaction Number
The original
2
3
4
5
6
7
8
9
10
11
12
Note: After the invoices are saved, the Recurring Invoice process creates the invoices.
16. Navigate to (M) View > Request.
17. Click (B) Find.
Note: The process may have completed with a Warning to indicate that any invoices created
in a closed period will not be completed and must be completed after the period is opened
using the following steps.
21. Navigate to the Transactions Summary window.
(N) Transactions > Transaction Summary
22. Navigate to (M) View > Find.

Ship To = XXGiant Distributors

Chapter 1 - Page 53
14. Click (I) Save.
24. Click (B) Find.

25. Scroll right to see the Complete column.
26. Place your cursor on the invoice you would like to complete. Remember you will only be
able to complete transactions that are in an Open or Future Enterable GL Period.
28. Continue this process until all invoices are completed.

Chapter 1 - Page 54
Reference Numbers = XXSoftware License (LOV)
Overview
The customer who used the services of a network technician in a prior practice has decided to
proceed with a project that requires one year of consulting service from a network technician.
The customer will not be invoiced until the project has been completed but revenue must be
recognized monthly as the consulting service is provided. The total amount to be invoiced to the
customer when the project is completed will be $150,000.
In this practice you will define an accounting rule and then enter a manual invoice using the
accounting rule and a bill in arrears invoicing rule.
Assumptions
Tasks
Define an Accounting Rule
1.
Navigate to the Accounting Rules window.
2.

Name = XXAnnual - Monthly
Type = Fixed Schedule
Period = Month
Number of Periods = 12
3.
Place the cursor in the Percent field to see your period percent values populate.
4.
Click (I) Save.
Enter an Invoice with Rules

5.
6.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXArrears

Chapter 1 - Page 55
Practice - Enter an Invoice with a Bill in Arrears Invoicing Rule

(Required)
7.

Invoicing Rule = In Arrears
Note: You must assign the invoicing rule prior to saving the invoice header or navigating to
the line items region!
8.
Click (I) Save.
9.
Click (B) Line Items and enter the following information:

Description = Project Network Tech
UOM = Year
Quantity = 1
Unit Price = 150000
10. Click (T) Rules and enter the following information:

Accounting = XXAnnual - Monthly
11. Click (I) Save and (B) OK to accept defaults.
13. Change the Dates in the Date and GL Date fields from next year to this year before
proceeding to the next step.
Check the Unbilled Receivables Account
14. Click (B) Distributions.
15. View Accounting Distributions.
Note: These distributions are created using AutoAccounting rules.
16. Close the Distribution and Lines windows.
18. Record your transaction number: ___________________
Note: Even though the invoice is complete, Tools > View Accounting doesn't show any
accounting. The Revenue Recognition program and Accounting need to be run and created
first.

Chapter 1 - Page 56
Ship To = XXMegamart
Define an Accounting Rule

1.
Navigate to the Accounting Rules window.
(N) Setup > Transactions > Accounting Rules
2.

Name = XXAnnual - Monthly
Type = Fixed Schedule
Period = Month
Number of Periods = 12
3.
Place the cursor in the Percent field to see your period percent values populate.
4.
Click (I) Save.
Enter an Invoice with Rules

5.
6.

Source = Manual
Class = Invoice
Type = Invoice
7.

Invoicing Rule = In Arrears
Note: You must assign the invoicing rule prior to saving the invoice header or navigating to
the line items region!
8.
Click (I) Save.
9.

Description = Project Network Tech
UOM = Year
Quantity = 1
Unit Price = 150000

Chapter 1 - Page 57
Solution - Enter an Invoice with a Bill in Arrears Invoicing Rule

(Required)
11. Click (I) Save and (B) OK to accept defaults.

13. Change the Dates in the Date and GL Date fields from next year to this year before
proceeding to the next step.
Check the Unbilled Receivables Account
14. Click (B) Distributions.
15. View Accounting Distributions.
Note: These distributions are created using AutoAccounting rules.
16. Close the Distribution and Lines windows.
18. Record your transaction number: ___________________
Note: Even though the invoice is complete, Tools > View Accounting doesn't show any
accounting. The Revenue Recognition program and Accounting need to be run and created
first.

Chapter 1 - Page 58
10. Click (T) Rules and enter the following information:

Accounting = XXAnnual - Monthly
Overview
You can run the revenue recognition program manually, as will be demoed here, or it will run
automatically when accounting is transferred to the Oracle General Ledger from Receivables.
In this demonstration, the instructor will run the revenue recognition program. This program
generates the appropriate GL Accounts and amounts to be passed to the GL over the life of the
invoice with rules entered in the previous practice.
Assumptions
Tasks
Submit the Revenue Recognition Request
1.
(N) Control > Accounting > Revenue Recognition
2.

Name = Revenue Recognition
3.
Click (B) OK to accept defaults.
4.
Click (B) Submit.

Review the Request Output

5.
Navigate to (M) View > Requests.
6.
Click (B) Find.
7.
Click (B) Refresh Data until the request completes.
8.
9.
Close the Output window and click (B) Submit a New Request.

Chapter 1 - Page 59
Guided Demonstration - Run Revenue Recognition (Required)

12. Click (B) Refresh Data until the request completes.
View Accounting for the Transaction
15. Navigate to the Transactions window.
16. Query the transaction from the previous lab using the following information:
17. Navigate to (M) Tools > Create Accounting.
18. Click (B) OK.
19. Click (B) OK to accept defaults.
20. Click (M) Tools > View Accounting.

Chapter 1 - Page 60
Name = Create Accounting

Ledger = Vision Operations (USA)
End Date = Current Month End Date
Correct Transactions

Chapter 1 - Page 61
Overview
In this practice, you will enter a debit memo to bill XXMegamart for freight charges from a
previous invoice. Note that an alternate way of handling this would be to do an invoice
adjustment for freight (Transactions Summary window).
Assumptions
Tasks
Enter a Debit Memo for Missed Freight
1.
2.

Source = Manual
Class = Debit Memo
Type = Debit Memo
Reference = XXFreight Correction
Bill To = XXMegamart
3.
Click (I) Save.
4.
Click (B) Freight and enter the following information:

Carrier = DHL
Ship Date = Todays Date
Amount = 100
5.
Click (I) Save.
6.
Close the Freight and Lines windows.
7.
Click (B) Complete.
8.
Record the transaction number: ___________________

Note: Invoices and debit memos cannot be linked. Utilize the More tab to choose a value in
the Cross Reference field or add a note in special instructions. The Cross Reference value
does not appear on the invoice, but any special instructions will.

Chapter 1 - Page 62
Practice - Enter a Debit Memo for Missed Freight (Required)
9.
Note: If you want to use different numbering sequences for debit memos and credit memos,
set up different transaction sources.

Chapter 1 - Page 63
Enter a Debit Memo for Missed Freight

1.
2.

Source = Manual
Class = Debit Memo
Type = Debit Memo
Reference = XXFreight Correction
3.
Click (I) Save.
4.
Click (B) Freight and enter the following information:

Carrier = DHL
Ship Date = Todays Date
Amount = 100
5.
Click (I) Save.
6.
Close the Freight window.
7.
Click (B) Complete.
8.
Record the transaction number: ___________________

Note: Invoices and debit memos cannot be linked. Utilize the More tab to choose a value in
the Cross Reference field or add a note in special instructions. The Cross Reference value
does not appear on the invoice, but any special instructions will.
Note: If you want to use different numbering sequences for debit memos and credit memos,
set up different transaction sources.
9.

Chapter 1 - Page 64
Solution - Enter a Debit Memo for Missed Freight (Required)
Overview
In this practice, you will update an invoice that has not been transferred to the GL and has no
account activity against it. To update an invoice you must incomplete it, make the necessary
changes, and then recomplete it.
Assumptions
Tasks
Update an Unposted Invoice
1.
2.
Navigate to (M) View > Find and enter the following information:
Reference Numbers = XXSoftware License
3.
Click (B) Find.
4.
Select the first invoice (Hint: Place the cursor in the Number field for the first invoice.).
5.
Scroll across to view the Complete column. If necessary, mark the invoice as incomplete by
clicking (B) Incomplete.
6.
Click (B) Open.
7.
Click (B) Line Items and update the following information:

Unit Price from 10000 to 12000.
8.
Click (I) Save.
9.

Note: If the period does not have a status of Open or Future, you will be warned and will not
be able to complete the invoice.

Chapter 1 - Page 65
Practice - Update an Invoice (Required)
Update an Unposted Invoice

1.
(N) Transactions > Transaction Summary
2.
Reference Numbers = XXSoftware License
3.
Click (B) Find.
4.
Select the first invoice (Hint: Place the cursor in the Number field for the first invoice.).
5.
Scroll across to view the Complete column. If necessary, mark the invoice as incomplete by
clicking (B) Incomplete.
6.
Click (B) Open.
7.
Click (B) Line Items and update the following information:

Unit Price from 10000 to 12000.
8.
Click (I) Save.
9.

Note: If the period does not have a status of Open or Future, you will be warned and will not
be able to complete the invoice.

Chapter 1 - Page 66
Solution - Update an Invoice (Required)
Overview
In this practice you will enter approval limits, create an adjustment, and log in as a different user
to approve the adjustment. The adjustment is to write off the debit memo for freight (from a
previous practice) that was an error.
Assumptions
Tasks
Enter Approval Limits
1.
Navigate to the Approval Limits window.
2.

Username = XXUSER
Document Type = Adjustment
Currency = USD
From Amount = -25
To Amount = 25
3.
Click (I) Save.

Note: The AR Credit Memo Approval Request workflow process uses the Credit Memo
document type. The Primary flag is set to indicate that the user is the primary approver for a
currency and a currency range.
Create the Write-Off Adjustment

4.
Navigate to the Transactions Summary window.
5.
Reference Numbers = XXFreight Correction
6.
Click (B) Find.
7.
Click (B) Adjust and enter the following information:

Activity Name = Write-Off
Type = Invoice

Chapter 1 - Page 67
Practice - Create a Write-Off Adjustment (Required)
8.
Click (I) Save.

Note: The amount is outside of your approval limit. Make the following update:
Pending Adjustments = -100
Note: Invoice type adjustments must make the balance 0. In addition, approval amounts are
validated on a line-by-line basis.
Log in as a Different User and Approve the Pending Adjustment

9.
Navigate to (M) File > Exit Oracle Applications
10. Click (B) OK.

User Name = operations
Password = welcome
14. Click (B) Login and select the following:
15. Navigate to the Approve Adjustments window.
Creator = XXUSER
Status = Pending
17. Change Status from Waiting Approval to Approved.
Status = Approved
18. Click (I) Save.
19. Click (B) Action History.
20. Note the Action History.
21. Close all the windows and return to the Navigator.
22. Follow the preceding steps from 9 to 13 to Exit Oracle Applications and sign back on using
your XXUSER username.

Chapter 1 - Page 68
Amount = -100
23. Select the following responsibility:

24. Navigate to the Standard Request Submission window.
Name = Adjustment Approval Report
Order By = Customer
29. Click (B) Find.
Note: Once the "Create Accounting" has been generated, you can view the adjusted amount
and the accounting associated with your debit memo by querying the transaction in the
Transaction Summary window, selecting Adjust and using (M) Tools > View Accounting.
Also, note that the adjustment has moved from the Pending Adjustments to the Adjustments
bucket.

Chapter 1 - Page 69
Run the Adjustment Approval Report
Enter Approval Limits

1.
Navigate to the Approval Limits window.
(N) Setup > Transactions > Approval Limits
2.

Username = XXUSER
Document Type = Adjustment
Currency = USD
From Amount = -25
To Amount = 25
3.
Click (I) Save.

Note: The AR Credit Memo Approval Request workflow process uses the Credit Memo
document type. The Primary flag is set to indicate that the user is the primary approver for a
currency and a currency range.
Create the Write-Off Adjustment

4.
(N) Transactions > Transactions Summary
5.
Reference Numbers = XXFreight Correction
6.
Click (B) Find.
7.
Click (B) Adjust and enter the following information:

Activity Name = Write-Off
Type = Invoice
Amount = -100
8.
Click (I) Save.

Note: The amount is outside of your approval limit. Make the following update:
Pending Adjustments = -100
Note: Invoice type adjustments must make the balance 0. In addition, approval amounts are
validated on a line-by-line basis.

Chapter 1 - Page 70
Solution - Create a Write-Off Adjustment (Required)
9.
Navigate to (M) File > Exit Oracle Applications
10. Click (B) OK.

User Name = operations
Password = welcome
14. Click (B) Login and select the following:
15. Navigate to the Approve Adjustments window.
(N) Control > Adjustments > Approve Adjustments

Creator = XXUSER
Status = Pending
17. Change Status from Waiting Approval to Approved.
Status = Approved
18. Click (I) Save.
19. Click (B) Action History.
20. Note the Action History.
21. Close all the windows and return to the Navigator.
22. Follow the preceding steps from 9 to 13 to Exit Oracle Applications and sign back on using
your XXUSER username.
Run the Adjustment Approval Report
23. Select the following responsibility:
24. Navigate to the Standard Request Submission window.
(N) Reports > Accounting

Chapter 1 - Page 71
Log in as a Different User and Approve the Pending Adjustment

29. Click (B) Find.
Note: Once the "Create Accounting" has been generated, you can view the adjusted amount
and the accounting associated with your debit memo by querying the transaction in the
Transaction Summary window, selecting Adjust and using (M) Tools > View Accounting.
Also, note that the adjustment has moved from the Pending Adjustments to the Adjustments
bucket.

Chapter 1 - Page 72
Name = Adjustment Approval Report

Order By = Customer
Overview
In this practice you will enter a credit memo against the invoice created for Network Technician
services during the 3rd month.
Assumptions
Tasks
Issue a Credit Memo against a Specific Invoice
1.
Navigate to the Credit Memo window.
2.
Select the following number:

Number = the 3rd invoice number associated with XXSoftware License transaction.
(Hint: Look at the table you recorded your invoice numbers in Practice Copy Invoices.)
Make sure that you put your invoice number in the second number field in the Find
window.
3.
Click (B) Find.
4.
Enter the following information in the Credit Memo region:

Reason = Service
Type = Credit Memo
5.
Click (B) Credit Balance.
6.
Click (B) OK to acknowledge the message that we are crediting the entire balance of the
invoice.
Note: The Credit Balance button is for creating a credit memo for the entire outstanding
balance of the invoice. You can also use this window for crediting a certain amount or
percent of the invoice or you could credit a specific invoice line in the credit lines window.
7.
Click (I) Save.
8.
Click (B) Complete.

Chapter 1 - Page 73
Practice - Issue a Credit Memo Against a Specific Invoice

(Required)
Click (B) Credit Lines.

Note: You can use the credit lines window to credit specific invoice lines and to view
accounting information created by the credit. The sales credits would be appropriately
reversed if there were one or more salespersons associated with this invoice.
10. Close the Credit Lines window.

11. Record your Credit Memo number: ________________
12. Click (I) Save.

Chapter 1 - Page 74
9.
Issue a Credit Memo against a Specific Invoice

1.
Navigate to the Credit Memo window.
2.
(N) Transactions > Credit Transactions
Select the following number:

Number = the 3rd invoice number associated with XXSoftware License transaction.
(Hint: Look at the table you recorded your invoice numbers in Practice Copy Invoices.)
Make sure that you put your invoice number in the second number field in the Find
window.
3.
Click (B) Find.
4.
Enter the following information in the Credit Memo region:

Reason = Service
Type = Credit Memo
5.
Click (B) Credit Balance.
6.
Click (B) OK to acknowledge the message that we are crediting the entire balance of the
invoice.
Note: The Credit Balance button is for creating a credit memo for the entire outstanding
balance of the invoice. You can also use this window for crediting a certain amount or
percent of the invoice or you could credit a specific invoice line in the credit lines window.
7.
Click (I) Save.
8.
Click (B) Complete.
9.
Click (B) Credit Lines.

Note: You can use the credit lines window to credit specific invoice lines and to view
accounting information created by the credit. The sales credits would be appropriately
reversed if there were one or more salespersons associated with this invoice.
10. Close the Credit Lines window.

11. Record your Credit Memo number: ________________
12. Click (I) Save.

Chapter 1 - Page 75
Solution - Issue a Credit Memo Against a Specific Invoice

(Required)
Overview
In this practice you will create an on-account credit for $500.
Assumptions
Tasks
Create an On-Account Credit
1.
2.

Source = Manual
Class = Credit Memo
Type = On-Account Credit
Reference = XXOn Account
3.
Click (T) More and update the following information.

Salesperson = Abbott, Ms. Rachel
4.
Click (I) Save.
5.
Num
1
Description
Marketing Rebate
UOM
N/A
Quantity
Unit Price
-500
6.
Click (I) Save.
7.
Click (B) Distributions.
8.
Review the GL Account field.
9.
Close the Distribution and Lines windows.


Chapter 1 - Page 76
Practice - Create an On-Account Credit (Required)
11. Record your On-Account Credit Memo number: ______________

Chapter 1 - Page 77
Create an On-Account Credit

1.
2.

Source = Manual
Class = Credit Memo
Type = On-Account Credit
3.
Click (T) More and update the following information.

Salesperson = Abbott, Ms. Rachel
4.
Click (I) Save.
5.
Num
1
Description
Marketing Rebate
UOM
N/A
Quantity
Unit Price
-500
6.
Click (I) Save.
7.
8.
Review the GL Account field.
9.
Close the Distribution and Lines windows.

11. Record your On-Account Credit Memo number: ______________

Chapter 1 - Page 78
Solution - Create an On-Account Credit (Required)
Overview
In this practice you will apply $200 of the on-account credit that you created in the previous
practice to an invoice.
Assumptions
Tasks
Apply the On-Account Credit to an Invoice
1.
2.
Navigate to View > Find and enter the following information:

3.
Click (B) Find.

Select the on-account credit memo from the prior exercise.
4.
Click (B) Applications and enter the following information:

Apply To = Any invoice from the LOV
Amount Applied = 200
Note: The balance due has decreased by the amount of the on-account credit.
5.
Click (I) Save.
6.

Chapter 1 - Page 79
Practice - Apply an On-Account Credit to an Invoice (Required)
Apply the On-Account Credit to an Invoice

1.
(N) Transactions > Transactions Summary
2.
Navigate to View > Find and enter the following information:

3.
Click (B) Find.

Select the on-account credit memo from the prior exercise.
4.
Click (B) Applications and enter the following information:

Apply To = Any invoice from the LOV
Note: The balance due has decreased by the amount of the on-account credit.
5.
Click (I) Save.
6.

Chapter 1 - Page 80
Solution - Apply an On-Account Credit to an Invoice (Required)
Process Commitments

Chapter 1 - Page 81
Overview
In this demo, the instructor will update the Application Rule Set to "Line and Tax Prorate".
Assumptions
Tasks
Update the Deposit Transaction Type to Include Tax and Freight
1.
Navigate to the Transaction Types window.
2.

Name = Inv-Misc-Central
3.
Execute the Query.
4.
Update Application Rule Set = Line and Tax Prorate.
5.
Click (I) Save.

Chapter 1 - Page 82
Guided Demonstration - Update a Transaction Type (Required)
Overview
In this practice you will enter a deposit for up to ten days of the services of a senior consultant at
a rate of $1,750 per day.
Assumptions
Tasks
Enter a Deposit
1.
2.

Source = Manual
Class = Deposit
Type = Deposit
Reference = XXDeposit
3.

4.
Click (T) Commitment and enter the following information:

Amount = 17500
Description = Consulting
5.
Click (B) Ok on the Line Transaction Flexfield window.
6.
Click (B) Distributions and enter the following information:

Revenue GL Account = 01-410-2555-0000-000
Close the Distributions window.
7.
Click (I) Save.
8.
Click (B) Complete.
9.
Record the transaction number for your Deposit: _________________


Chapter 1 - Page 83
Practice - Enter a Deposit (Required)
Enter a Deposit
1.
2.

Source = Manual
Class = Deposit
Type = Deposit
Reference = XXDeposit
3.

4.
Click (T) Commitment and enter the following information:

Amount = 17500
Description = Consulting
5.
Click (B) Ok on the Line Transaction Flexfield window.
6.
Click (B) Distributions and enter the following information:

Revenue GL Account = 01-410-2555-0000-000
Close the Distributions window.
7.
Click (I) Save.
8.
Click (B) Complete.
9.
Record the transaction number for your Deposit: _________________

Chapter 1 - Page 84
Solution - Enter a Deposit (Required)
Overview
In this practice you will enter an invoice for a senior consultant who has spent three days
working for the customer (in the previous practice) that committed to a deposit. You will apply
this invoice against the deposit from the previous practice and then check the remaining balance
on the deposit.
Assumptions
Tasks
Apply Invoices Against the Deposit
1.
2.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXDeposit Application
Commitment = Choose from list of valuestheres only one!
3.
Num
1
Description
UOM
Day
Quantity
3
4.
Click (I) Save.
5.
6.
Record your invoice number.______________________
7.
Click (B) Complete.
8.
Click (B) Details.


Chapter 1 - Page 85
Unit Price
1750
Practice - Apply Invoices Against the Deposit (Required)
9.
Note: Commitments are handled like adjustments. You will see that the balance of the
invoice has been reduced to reflect that it has been applied to the Deposit commitment.

Chapter 1 - Page 86
Apply Invoices Against the Deposit

1.
2.

Source = Manual
Class = Invoice
Type = Invoice
Reference = XXDeposit Application
Commitment = Choose from list of valuestheres only one!
3.
Num
1
Description
UOM
Day
Quantity
3
4.
Click (I) Save.
5.
6.
Record your invoice number.______________________
7.
Click (B) Complete.
8.
Click (B) Details.
Unit Price
1750
Note: Commitments are handled like adjustments. You will see that the balance of the
invoice has been reduced to reflect that it has been applied to the Deposit commitment.
9.

Chapter 1 - Page 87
Solution - Apply Invoices Against the Deposit (Required)
Print Invoices, Statements, and Reports

Chapter 1 - Page 88
Overview
In this practice you will print some of the invoices entered in previous practices.
Assumptions
Tasks
Print Invoices
1.
Navigate to the Print Invoices window.
2.

Name = Invoice Print Selected Invoices
3.
Click (B) OK.
4.
Click (B) Submit.

5.
6.
Click (B) Find.
7.
8.
9.

Chapter 1 - Page 89
Practice - Print Selected Invoices (Optional)
Print Invoices
1.
Navigate to the Print Invoices window.
(N) Print Documents > Invoices
2.

Name = Invoice Print Selected Invoices
3.
Click (B) OK.
4.
Click (B) Submit.

5.
6.
Click (B) Find.
7.
8.
9.

Chapter 1 - Page 90
Solution - Print Selected Invoices (Optional)
Overview
In this practice you will print a statement for your XXMegamart customer.
Assumptions
Tasks
Print Statements
1.
2.

Option = Print Statements
Bucket = Statement
Customer Name = XXMegamart
Cycle = Monthly (25th)
Date = The 25th of the current month
Standard Message Name = Standard
3.
Click (B) Submit.
4.
5.
Click (B) Find.
6.
7.
8.

Chapter 1 - Page 91
Practice - Print Statements (Optional)
Print Statements
1.
(N) Print Documents > Statements
2.

Option = Print Statements
Bucket = Statement
Customer Name = XXMegamart
Cycle = Monthly (25th)
Date = The 25th of the current month
Standard Message Name = Standard
3.
Click (B) Submit.
4.
5.
Click (B) Find.
6.
7.
8.

Chapter 1 - Page 92
Solution - Print Statements (Optional)
Overview
In this practice you will print various invoice related reports.
Assumptions
Tasks
Print the Transaction Register
1.
2.

Name = Transaction Register
GL Date From = First day of current month
GL Date To = Last day of current month
3.
Click (B) OK.
4.
Click (B) Submit.

5.
6.
Click (B) Find.
7.
8.

Note: The invoices open in a Rich Text Format (.rtf) file through BI Publisher.
9.
Close output window.
Print the Billing History Report

10. Click (B) Submit a New Request.
Name = Billing History

Chapter 1 - Page 93
Practice - Print Invoice Related Reports (Optional)
12. Click (B) OK.

15. Click (B) Find.

Chapter 1 - Page 94

Transaction Date High = Last day of current month
Print the Transaction Register

1.
2.

Name = Transaction Register
GL Date From = First day of current month
GL Date To = Last day of current month
3.
Click (B) OK.
4.
Click (B) Submit.

5.
6.
Click (B) Find.
7.
8.
9.
Close output window.
Print the Billing History Report

10. Click (B) Submit a New Request.
Name = Billing History
Transaction Date High = Last day of current month
12. Click (B) OK.
15. Click (B) Find.

Chapter 1 - Page 95
Solution - Print Invoice Related Reports (Optional)

Note: The invoices open in a Rich Text Format (.rtf) file through BI Publisher.

Chapter 1 - Page 96
Implement Customer Invoicing

Chapter 1 - Page 97
Overview
In this demo, the instructor will establish a unique transaction type to process credit notes.
Assumptions
Tasks
Define Transaction Type
1.
Navigate to the Transaction Type window.
2.

Name = XXCredit Note
Class = Credit Memo
Creation Sign = Negative Sign
Transaction Status = Open
Printing Option = Print
Allow Freight = Checked
Allow Overapplication = Checked (Deselect Natural Application Only option
before)
3.
Enter accounts as necessary or use accounts from a linked Invoice transaction type.
4.
Click (I) Save.
5.

Chapter 1 - Page 98
Guided Demonstration - Define a Credit Transaction Type
Overview
In this demo, the instructor will establish a unique transaction type to process invoices.
Assumptions
Tasks
Define an Invoice Transaction Type
1.
Navigate to the Transaction Type window.
2.

Name = XXInvoice
Class = Invoice
Creation Sign = Positive Sign
Transaction Status = Open
Printing Option = Print
Credit Memo Type = XXCredit Note
Allow Freight = Checked
Allow Overapplication = Checked (Deselect Natural Application Only option
before)
3.
Enter the appropriate Receivables and Revenue accounts.
4.
Click (I) Save.
5.

Chapter 1 - Page 99
Guided Demonstration - Define an Invoice Transaction Type
Overview
In this demo, the instructor will set up a transaction source.
Assumptions
Tasks
Define a Transaction Source
1.
Navigate to the Transaction Sources window.
(N) Setup > Transactions > Sources
2.

Name = XXTrx Source
Type = Manual
Description = XX Manual Transaction Source
Last Number = 0
Standard Transaction Type = XXInvoice
3.
Click (I) Save.
4.

Chapter 1 - Page 100
Guided Demonstration - Define a Transaction Source
Overview
You have been hired by JPATT, Ltd., an international environmental engineering firm, to set up
Oracle Receivables. Your goal is to recommend a set up strategy and the navigation path where
the strategy will be implemented.
Assumptions
Tasks
Accounts Receivable Case Study
The firm is also purchasing: Oracle General Ledger, Oracle Projects, and Oracle
Payables.
Revenue is tracked by the type of services rendered (non-project) for financial

reporting.
Revenue is also tracked by office location to calculate bonuses for non-project related
services.
Their GL flexfield has an intercompany designated segment.
They have complex "intra/inter" company transactions (recommend a set up)
Invalid transactions must be voided (recommend a set up)
A transaction can not be updated after a client receives a bill. (recommend a set up)
They offer yearly service contracts to monitor/maintain water purification/desalination

ventures; contracts must be paid for in advance. (recommend a set up)
Non-project/service contract related activities could be paid for on a 30/60/90/120 day

installment. (recommend a set up)
They will not be using an item master; however they do want standardization of charges
listed on billing invoices for services rendered that are not related to projects.
(recommend a set up)

Practice - Accounts Receivable Case Study (Optional)
If the client is new, they must pay a 20% deposit towards the cost of the estimated nonproject services. (recommend a set up)
If the client has an established relationship (at least 1 year), they can pay for services on
a net 30 basis(recommend a set up)
Related parties can pay for any service incurred(recommend a set up)

Manual Receipts

Overview
Use the Applications window to apply your receipts or on-account credits. You can apply all or
part of a receipt or on-account credit to a single debit item or to several debit items. For example,
your customer may send a single check to pay all of one invoice and part of another invoice. Or,
a customer may have an on-account credit he will expect you to use with his receipt to close an
open debit item. You cannot apply an unidentified receipt; you must specify the customer who
remitted the receipt before you can apply it to a transaction.
Use a Manual-Regular batch to view the difference between your control and actual batch counts
and amounts as you process your receipts. These differences can alert you to data entry errors,
missing or lost receipts, or duplicate entries. Batches also group related receipts together to
share default attributes such as receipt class, payment method, and automatic numbering.
In this practice you will enter a batch of manual receipts. XXGiant Distributors has made two
payments: one for $2,200 and another for $10,000. Create a regular manual batch receipt for
these payments. Apply these cash receipts to any of the open invoices in the XXGiant
Distributors account.
Assumptions
Tasks
Enter the Manual Receipt Batch Header
1.
Navigate to the Receipts window.
2.

Batch Type = Manual-Regular
Control Count = 2
Control Amount = 12200
3.
Click (B) Receipts.
Enter the First Receipt in the Batch

4.
Click (B) Open and enter the following information:

Receipt Number = XX-01a
Receipt Type = Standard
Receipt Amount = 2200

Practice - Enter a Manual Receipt Batch (Required)
5.
Click (B) Apply and enter the following information:

Apply To = Select any invoice
6.
Click (I) Save.
Enter the Second Receipt

7.
Close the Applications window.
8.
Navigate to (M) File > New and enter the following information:
Receipt Number = XX-01b
Note: There are two types of receipts: Standard and Miscellaneous. Standard
receipts are applied to invoices and Miscellaneous receipts are for deposits
resulting from transactions that do not have invoices in the system (that is, Interest
income).
Customer Name = XXGiant Distributors
9.

10. Click (I) Save.

11. Close windows until you are at the Receipt Batches window.
Note: The Actual totals equal the Control totals, that both receipts are Applied, and that the
batch status is Closed.

Enter the Manual Receipt Batch Header

1.
(N) Receipts > Batches
2.

Batch Type = Manual-Regular
Control Count = 2
3.
Click (B) Receipts.
Enter the First Receipt in the Batch

4.

Receipt Number = XX-01a
5.

6.
Click (I) Save.
Enter the Second Receipt

7.
8.
Navigate to (M) File > New and enter the following information:
Receipt Number = XX-01b
Note: There are two types of receipts: Standard and Miscellaneous. Standard
receipts are applied to invoices and Miscellaneous receipts are for deposits
resulting from transactions that do not have invoices in the system (that is, Interest
income).
9.


Solution - Enter a Manual Receipt Batch (Required)
10. Click (I) Save.

11. Close windows until you are at the Receipt Batches window.
Note: The Actual totals equal the Control totals, that both receipts are Applied, and that the
batch status is Closed.

Overview
You create a Manual-Quick batch when you need to enter and apply receipts quickly. The
QuickCash window requires only minimal information for each receipt and application.
QuickCash also provides an extra level of control for entering high volume receipts because it
does not immediately affect your customers account balance.
When you enter receipts and applications in a QuickCash batch or import them using
AutoLockbox, Receivables stores the data in an interim table. You can then use the QuickCash
window to review receipts and ensure that application information is correct. After reviewing a
QuickCash batch for accuracy, run Post QuickCash to update your customers account balances.
In this practice you will enter a QuickCash receipt batch.
Assumptions
Tasks
Create a QuickCash Receipt Batch Header
1.
Navigate to the Receipt Batches window.
2.

Batch Type = Manual-Quick
Batch Source = Hand Deposit BofA
Control Count = 5
3.
Click (I) Save.
4.
Record your batch number: ________________
Enter Receipts into the Batch

5.
Click (B) Receipts.
6.
Enter receipts according to the following table:

Practice - Enter a QuickCash Receipt Batch and Post QuickCash

(Required)
Amount
Application Type
Customer Name
Apply To
XX-02
$19,250
Single
XXMegamart
Any invoice for XXMegamart
XX-03
$5,000
On-Account
XXMegamart
NONE
XX-04
$20,000
Multiple
(B) Multiple to enter
the invoices
XXGiant Distributors
Any invoices for XXGiant Distributors
XX-05
$10,000
Auto Cash Rule
Will be automatically applied to

Transactions based on Auto Cash
Rules
XX-06
$3,000
Unidentified
NONE
NONE
7.
Click (I) Save.
8.
Close the QuickCash window.
9.
Check Batch Status.
10. Note that Status = Open

11. Verify that Control and Actual accounts match.
Post QuickCash
12. Click (B) Post Quick Cash.
13. Click (B) Yes.
15. Click (B) Find.
Note: You run Post QuickCash to update your customers account balances for batches
created either in the QuickCash window or using AutoLockbox. You can select batches that
contain on-account, unapplied, and unidentified receipts and you can submit a receipt batch
for posting regardless of its status. Your batch will generally have a status of either Open or
Out of Balance before submitting Post QuickCash.
After you run Post QuickCash, you can fully or partially apply any unidentified, on-account,
or unapplied amounts in the Receipts window. After you fully apply or place on-account
each receipt in the batch, Receivables updates the batch status to Closed and changes the

Receipt
Number
batch type to Manual Regular (This is true for both manually entered batches and those
created by AutoLockbox.).

Create a QuickCash Receipt Batch Header

1.
Navigate to the Receipt Batches window.
2.

Batch Type = Manual-Quick
Batch Source = Hand Deposit BofA
Control Count = 5
3.
Click (I) Save.
4.
Record your batch number: ________________
Enter Receipts into the Batch

5.
Click (B) Receipts.
6.
Enter receipts according to the following table:
Receipt
Number
Amount
Application Type
Customer Name
Apply To
XX-02
$19,250
Single
XXMegamart
Any invoice for XXMegamart
XX-03
$5,000
On-Account
XXMegamart
NONE
XX-04
$20,000
Multiple
(B) Multiple to enter
the invoices
Any invoices for XXGiant Distributors
XX-05
$10,000
Auto Cash Rule
Will be automatically applied to

Transactions based on Auto Cash
Rules
XX-06
$3,000
Unidentified
NONE
NONE
7.
Click (I) Save.
8.
Close the QuickCash window.
9.
Check Batch Status.
10. Note that Status = Open

Solution - Enter a QuickCash Receipt Batch and Post QuickCash

(Required)
Post QuickCash
12. Click (B) Post Quick Cash.
13. Click (B) Yes.
15. Click (B) Find.
Note: You run Post QuickCash to update your customers account balances for batches
created either in the QuickCash window or using AutoLockbox. You can select batches that
contain on-account, unapplied, and unidentified receipts and you can submit a receipt batch
for posting regardless of its status. Your batch will generally have a status of either Open or
Out of Balance before submitting Post QuickCash.
After you run Post QuickCash, you can fully or partially apply any unidentified, on-account,
or unapplied amounts in the Receipts window. After you fully apply or place on-account
each receipt in the batch, Receivables updates the batch status to Closed and changes the
batch type to Manual Regular (This is true for both manually entered batches and those
created by AutoLockbox.).

11. Verify that Control and Actual accounts match.
Overview
In this practice you will enter a miscellaneous receipt for $500 of interest income from excess
cash being held in an interest-bearing account. Miscellaneous receipts are receipts that are not
associated with an invoice or other transaction.
Assumptions
Tasks
Process the Misc. Receipt
1.
2.

Receipt Method = Check - BofA
Receipt Number = XXMisc-01
Receipt Type = Miscellaneous
3.
Click OK to accept the warnings.
4.

Activity = Interest Income
5.
Click (I) Save.
View Distribution Information

6.
7.
Close windows until you are back at the Navigator.

Note: The Interest revenue accounts were set up in the Miscellaneous Cash Receivables
Activity called Interest Income. These are the credit accounts you see when you look at
distributions. The Debit account comes from the bank associated with the Receipt Method.

Practice - Enter a Miscellaneous Receipt (Required)
Process the Misc. Receipt

1.
(N) Receipts > Receipts
2.

Receipt Number = XXMisc-01
Receipt Type = Miscellaneous
3.
Click OK to accept the warnings.
4.

Activity = Interest Income
5.
Click (I) Save.
View Distribution Information

6.
7.
Close windows until you are back at the Navigator.

Note: The Interest revenue accounts were set up in the Miscellaneous Cash Receivables
Activity called Interest Income. These are the credit accounts you see when you look at
distributions. The Debit account comes from the bank associated with the Receipt Method.

Solution - Enter a Miscellaneous Receipt (Required)
Overview
In this practice you will reverse a receipt entered in a previous practice. The bank has sent you
notification that the payment for $10,000 made by XXGiant Distributors has been returned
because sufficient funds are not available in its bank account. Reverse the receipt and note that it
was reversed as NSF (non-sufficient funds).
Assumptions
Tasks
Reverse a Receipt
1.
Navigate to the Receipts Batches window.
2.
Navigate to (M) View > Find.
3.

Batch Number = Your batch number from the QuickCash Receipt Batch practice.
4.
Click (B) Find.
5.
Click (B) Receipts.
6.
Click in the Receipt Number field for Receipt Number = XX-05 (this is your $10,000
receipt).
7.
Click (B) Reverse and enter the following information:

Category = Non-sufficient Funds
Reason = NSF
8.
Click (B) Reverse.
9.
Click (B) Open.
10. Note that the State is now Reversed.

11. Click (T) More.
Note: The reversal information for this receipt has been recorded.

Practice - Reverse a Receipt (Required)

Reverse a Receipt
1.
Navigate to the Receipts Batches window.
2.
3.

Batch Number = Your batch number from the QuickCash Receipt Batch practice.
4.
Click (B) Find.
5.
Click (B) Receipts.
6.
Click in the Receipt Number field for Receipt Number = XX-05 (this is your $10,000
receipt).
7.

Category = Non-sufficient Funds
Reason = NSF
8.
Click (B) Reverse.
9.
Click (B) Open.
10. Note that the State is now Reversed.

11. Click (T) More.
Note: The reversal information for this receipt has been recorded.

Solution - Reverse a Receipt (Required)
Overview
In this practice you will apply a receipt that was left unidentified in a previous practice. After
doing some research, you discover that the unidentified receipt for $3,000 was made by a
company affiliated with XXGiant Distributors. Apply this receipt on-account for XXGiant
Distributors.
Assumptions
Tasks
Find the Unidentified Receipt
1.
Navigate to the Receipts Summary window.
2.
3.

Receipt Number = XX-06
4.
Click (B) Find.
Apply the Receipt

5.

6.

Apply To = On Account
Amount Applied = $3,000
7.
Click (I) Save.
8.
9.
Review the Balances Region.

Note: The receipt is now showing as On-Account instead of Unidentified.


Practice - Apply an Unidentified Receipt (Required)
Find the Unidentified Receipt

1.
(N) Receipts > Receipts Summary
2.
3.

4.
Click (B) Find.
Apply the Receipt

5.

6.

Apply To = On Account
Amount Applied = $3,000
7.
Click (I) Save.
8.
9.
Review the Balances Region.

Note: The receipt is now showing as On-Account instead of Unidentified.

Solution - Apply an Unidentified Receipt (Required)
Overview
XXMegamart contacts you to tell you that receipt XX-03 for $5,000 should be applied to the
account of XXGiant Distributors. Since you applied this amount to the XXMegamart account,
you have to reverse the receipt and reapply it to the XXGiant Distributors account.
Note that since XXMegamart and XXGiant Distributors are related customers, you could have
used the Application window to unapply and re-apply this receipt without reversing it.
In this practice you will reverse a receipt that was applied to an invoice for the wrong customer
and then re-apply it to the correct invoice.
Assumptions
Tasks
Find your receipt
1.
2.
3.

Receipt Numbers = XX-03
Note: This is your $5000 receipt that you originally applied to XXMegamart.
4.
Click (B) Find.
Reverse your receipt

5.
Click (B) Open.
6.

Category = Reverse Payment
Reason = Wrong Customer
7.
Click (B) Reverse.

Practice - Reverse and Re-Apply a Receipt (Required)
8.
Navigate to (M) File > New.
9.

10. Click (B) Apply and enter the following information:

Apply To = Select any invoice for XXGiant Distributors
11. Click (I) Save.

Reapply your receipt to XXGiant Distributors
Find your receipt

1.
(N) Receipts > Receipts Summary
2.
3.

Receipt Numbers = XX-03
Note: This is your $5000 receipt that you originally applied to XXMegamart.
4.
Click (B) Find.
Reverse your receipt

5.
Click (B) Open.
6.

Category = Reverse Payment
Reason = Wrong Customer
7.
Click (B) Reverse.
Reapply your receipt to XXGiant Distributors

8.
Navigate to (M) File > New.
9.

10. Click (B) Apply and enter the following information:

Apply To = Select any invoice for XXGiant Distributors
11. Click (I) Save.

Solution - Reverse and Re-Apply a Receipt (Required)
Overview
In this demo, the instructor will display the work items in a work queue for a cash application
owner.
Assumptions
Tasks
Open Receivables Periods
1.
Navigate to the Cash Application Work Queue window.
(N) Receipts > Cash Application Work Queue
2.
Enter Cash Application Owner for whom you wish to see the queue for.
3.
You can also search on Customer Name, Customer Number, Customer Location, and
Receipt From or To Date.
4.
Click Show More Option to view all the search options as listed below:
Receipt Method
Operating Unit
Currency
Customer Profile Class
Work Item Status
Exception Reason
Review From or To Date
Receipt From or To Amount
Unapplied From or To Amount


Guided Demonstration - Cash Application Work Queue

(Required)
Click Go to view the work queue items.
6.
You can save the search by clicking Save Search. You can export the data to an spreadsheet
using Export.
5.

Overview
In this practice you will print various receipt related reports.
Assumptions
Tasks
Print the Receipt Register
1.
2.

Name = Receipt Register
3.
Click (B) OK.
4.
Click (B) Submit.

5.
6.
Click (B) Find.
7.
8.
9.
10. Repeat the preceding steps to print any of the following reports that you would like to see:
Applied Receipts Register
Unapplied and Unresolved Receipts Register
Billing and Receipt History Report

Practice - Print Receipt Related Reports (Optional)
Print the Receipt Register

1.
2.

Name = Receipt Register
3.
Click (B) OK.
4.
Click (B) Submit.

5.
6.
Click (B) Find.
7.
8.
9.
10. Repeat the preceding steps to print any of the following reports that you would like to see:
Applied Receipts Register
Unapplied and Unresolved Receipts Register
Billing and Receipt History Report

Solution - Print Receipt Related Reports (Optional)
Implement Receipts

Overview
It is company policy to record earned discounts in the earned discount account. In this demo, the
instructor will define a receivable activity to record the earned discount.
Assumptions
Tasks
Define Receivable Activities
1.
Navigate to the Receivable Activities window.
(N) Setup > Receipts > Receivable Activities
2.

Name = XXEarned Discount
Type = Earned Discount
3.
Select an appropriate Activity GL Account.
4.
Click (I) Save.
5.

Guided Demonstration - Define Receivable Activities
Overview
In this demo, the instructor will define a remittance bank and set up a bank branch and bank
account.
Assumptions
Tasks
Responsibility: Receivables, Vision Operations (USA)
Create a Bank
1.
Navigate to Manage Banks and Branches.
(N) Setup > Banks
2.
Click (T) Banks.
3.
Click (B) Create.
4.
Select Create a New Bank and enter the following data:

Field Name
Value
Country
United States
Bank Name
XXDelegates Bank
5.
Click (B) Save and Next.
6.
On the Create Bank: Bank Address page, click (B) Create.
7.
Enter the following data:

Field Name
Country
Value
United States
Address Line 1 1 High Street

City
New York
County
New York

Guided Demonstration - Define a Remittance Bank
NY
Postal Code
10001
8.
Click (B) Apply.
9.
Click (B) Finish
Create a Bank Branch

10. Click (T) Bank Branches.
11. Click (B) Create.
12. Enter the following Bank Branch Information:
Country = United States
Bank Name = XXDelegates Bank
13. Click (B) Continue.
14. Select the Create New Branch option.
15. Enter the following bank branch data:
Field Name
Value
Branch Name XXNew York

Branch Type
OTHER
16. Click (B) Finish.

Create Bank Account
17. Click (I) Create Account.
18. Enter the following data.
Field Name
Value
Country
United States
Bank Name
XXDelegates Bank
Bank Branch XXNew York

20. Define the Account Owner and Use information.
Bank Account Owner = Vision Operations
Account Use
Payables = Checked
Payroll = Checked

State
21. Click (B) Next.

22. Enter the following information on the Account Information page:
Field Name
Value
Account Name
XXCurrent Account
Account Number
XX-xxxx-xxxx (Any
number)
Currency
USD
Account Type
Checking
23. Click (B) Save and Next.

24. Enter the following information in the General Controls section of the Account Controls
page:
Field Name
Value
Cash
01-000-1110-0000-000
Cash Clearing
01-000-1250-0000-000
Bank Charges
01-710-7870-0000-000
Bank Errors
01-710-7880-0000-000

26. Click (B) Add Organization Access.
Account Use
Payables = Checked
Receivables = Checked
Organization = Vision Operations
28. Set up the Accounts for Receivables:
Field Name
Value
Unidentified Receipts
01-000-1240-0000-000
Confirmed Receipts
01-000-1245-0000-000
Remitted Receipts
01-000-1245-0000-000
Unapplied Receipts
01-000-1240-0000-000
On Account Receipts
01-000-1240-0000-000
Unearned Discounts
Unearned Discounts
Claim Investigations
Claim Investigation

Receivables = Checked
Earned Discounts
Receivable Activity
Miscellaneous Receipts

31. Click (B) Finish.

Earned Discounts
Overview
Your company processes receipts that are manually entered and that require no further
verification to be posted to your cash account in the general ledger. You do not send remittances
for manual receipts. In this demo, the instructor will define a receipt class and receipt method.
Assumptions
Tasks
Define a Receipt Class
1.
Navigate to the Receipt Classes window.
(N) Setup > Receipts > Receipt Classes
2.
Enter the following information for Receipt Class:

Name = XXManual Receipt
3.
Enter the following information for Receipt Method:

Name = XX Manual Receipts
Printed Name = XX Manual Receipts
Define a Receipt Method

4.
Click (B) Bank Accounts.
5.
Enter the following information for Receipt Method:

Bank Name = XXDelegates Bank
Account Name = XXCurrent Account
6.
Click (I) Save.
7.

Guided Demonstration - Define a Receipt Class and Receipt

Method
Overview
Your company deposits cheques every day into your bank account. To save time and effort,
create a unique and meaningful receipt source to default all bank and receivable account
information for each batch processed. You can then assign this receipt source to be the default
source for all payment processing. In this demo, the instructor will define a receipt source.
Assumptions
Tasks
Define a Receipt Source
1.
Navigate to the Receipt Source window.
(N) Setup > Receipts > Receipt Sources
2.

Name = XXReceipt Source
Description = XXReceipt Source
Receipt Class = XXManual Receipt
Payment Method = XX Manual Receipts
Bank Account = XXCurrent Account
Last Number = 0
3.
Click (I) Save.
4.
Setting the Receipt Source as Default

5.
Navigate to the Profile Options window.
(N) Control > Profile Options
6.
Query the following information:

Profile Name = AR: Receipt Batch Source
7.
Set XXReceipt Source as the User Value.

Guided Demonstration - Define a Receipt Source
8.
Click (I) Save.
9.

Overview
In this demo, the instructor will define the tiered interest rate.
Assumptions
Tasks
Define Tiered Interest Rate
1.
Navigate to the Aging Buckets and Interest Tiers window.
(N) Setup > Collections > Aging Buckets and Interest Tiers
2.

Name = XXInterest Tier
Type = Interest Tier
3.
In the Lines section, enter the following information:

Sequence Type Days
Number
From
Days
To
Column Heading
First
Past Due
90
1-90 overdue
Past Due
91
9999999 90 plus overdue
4.
Click (I) Save.
5.

Guided Demonstration - Define Tiered Interest Rate
Overview
In this demo, the instructor will define the late charges schedule.
Assumptions
Tasks
Define Late Charges Schedule
1.
Navigate to the Charge Schedules window.
(N) Late Charges > Charge Schedules
2.

Schedule Name = XX2 Tier Schedule
Interest Tier = XXInterest Tier
Schedule Type = Percentage
3.
In the Tiers section, enter the following information:

Tier Value
1-90 overdue
10
90 plus overdue
20
4.
Click (I) Save.
5.

Guided Demonstration - Define Late Charges Schedule
Overview
In this demo, the instructor will attach a late charge schedule to a new customer.
Assumptions
Tasks
Attach a Late Charge Schedule to a Customer
1.
Navigate to the Customers window.
2.
Click (B) Create.
3.

Organization Name = XXLate Charges
4.

Field Name
Value
Country
United States
Address Line 1
City
Chicago
County
Cook
State
IL
Postal Code
60601
5.
Click (B) Save And Add Details to go to the Account Overview page.
6.
Click (T) Late Charges and enter the following information:

Enable late charges = Checked
Mandatory Late Charges = Overdue invoices only
Credit Items = Deselected
Receipt Grace Days = 1 day
Late Charge Type = Invoice

Guided Demonstration - Attach a Late Charge Schedule to a

Customer
Interest Calculation Formula = Simple

Payment Terms = Immediate
Interest Days Period = 30 days
Charge Beginning Date = Start of current month
Currency = US Dollar
Exchange Rate Type = Corporate
Interest Charge Type = Fixed Rate
Rate = 10
Penalty Type Fixed Amount
Amount = 25
7.
Click (B) Save.
8.
Click (B) Apply.
9.

Overview
In this demo, the instructor will create overdue transactions in order to view the late charges filed
for those transactions.
Assumptions
Tasks
Create Overdue Transactions
1.
2.

Source = Manual
Class = Invoice
Type = Invoice
Date = Last date of the previous month
Bill-To Name = XXLate Charges
Payment Term = Immediate
3.
Click (I) Save.
4.
5.
Enter Lines according to the following table. Use the List of Values on the description field
Num
1
Description
Principal Consultant
6.
Click (I) Save.
7.
8.
Click (B) Complete.
UOM
Each
Quantity
1

Unit Price
425
Guided Demonstration - Create Overdue Transactions
Record your Transaction Number: ____________________
Copy Invoice
(N) Transactions > Copy Transactions
11. Query the transaction you had created in the previous exercise.
12. Create invoices using the following information:
Rule: Weekly
Number of Times: 10
13. Accept all other defaults.
14. Click (I) Save.
15. Note the Transaction Numbers: ___________________________________________
View the completed copy report
16. Navigate to (M) View > Requests
17. Click (B) Find.
18. Select your concurrent request for the program Recurring Invoice Program.

9.
Overview
In this demo, the instructor will create overdue transactions in order to view the late charges filed
for those transactions.
Assumptions
Tasks
Generate the Late Charges Invoices Report
1.
Navigate to the Late Charges window.
(N) Late Charges > Generate Late Charges
2.

Name = Late Charges Generate
Customer Name Low = XXLate Charges
3.
Click (B) OK.
4.
Click (B) Submit.
5.
Navigate to (M) View > Requests
6.
Click (B) Find.
7.
Select your concurrent request for the program Late Charges Report.
8.
9.

Guided Demonstration - Generate the Late Charges Invoices
Overview
In this demo the instructor will set up revenue contingencies.
Assumptions
You have the Revenue Management Super User, Vision Operations (USA)
responsibility.
number. (For Instructor-Led Training classes, this number will be assigned to you).
Tasks
Define Revenue Policy and Create Contingency and Define Assignment Rules
1.
Define a Revenue Policy using the following information:

Field Name
2.
Value
Operating Unit
Vision Operations
Credit Classification 1
Guarantor
Standard Payment Term
15
Create a Revenue Contingency using the following information:

Field Name
3.
Value
Deferral Reason
Extended Payment
Start Date
17-May-2009
Description
Non-standard Payment Term
Related General Policy
Payment Term Policy
Removal Event
Payment
Define Assignment Rules using the following information:

Field Name
Value
Rule Name
Extended Pay Rule
Name
Query your Deferral Reason -- Extended

Payment.

Guided Demonstration Set Up Revenue Contingencies
Match Any Criteria
Parameter
Bill to Customer
Condition
In
Value
ABC Corporation Americas
Criteria

Supplemental Practices

Overview
In this practice you will create a customer profile class
Assumptions
If you are not attending training at an Oracle University or Authorized Partner

Education Center, you must have access to an Oracle Application Vision database or
comparable training or test instance on which to complete this practice.
Replace XX in the practice with a unique identifier such as your initials or a number.
(For Instructor-Led Training classes, this number will be assigned to you). This is
necessary in order to create unique records within the database when you are
Tasks
Create a new customer profile class: XX-New
1.
Navigate to Profile Classes window and enter the following information:

Name: XX-New
Description (unnamed field): XX New
2.
Use the following information to define your profile class:

Payment Terms: 30 NET
Collector: Pat Beasley
Tax Printing: Itemize and Sum
Statement Cycle: Monthly 25th
Match Receipts By: Transaction Number
Auto Cash Rule Set: Standard
Remainder Rule Set: Standard
3.
Use the following information in the Profile Class Amounts tabbed region to specify limits
in USD:
Currency: USD
Credit Limit: 100,000.00
Order Credit Limit: 10,000.00
Min Receipt Amount: 15.00
Min Statement Amount: 100.00

Practice - Create a Customer Profile Class
Create a new customer profile class: XX-New

1.
Navigate to the Profile Classes window.
2.

Name: XX-New
Description (unnamed field): XX New
3.
Click (T) Profile Class and enter the following information:

Payment Terms: 30 Net
Collector: Pat Beasley
Tax Printing: Itemize and Sum
Statement Cycle: Monthly 25th
Match Receipts By: Transaction Number
Auto Cash Rule Set: Standard
Remainder Rule Set: Standard
4.
Leave all the other defaults.
5.
Click (T) Profile Class Amounts and enter the following information:
Currency: USD
Credit Limit: 100,000.00
Order Credit Limit: 10,000.00
Min Receipt Amount: 15.00
Min Statement Amount: 100.00
6.
Click (I) Save.
7.

Solution - Create a Customer Profile Class
Overview
Before creating a customer, use the Customer Search page to determine if the customer already
exists and minimize the possibility of creating a duplicate.
The Create Customer page displays differently, depending upon your customer type selection,
Organization, or Person on the Customer Search page.
In this practice, you will create an Organization customer.
Assumptions
Tasks
1.
2.
Search if the customer XX-Big City exists.
3.
If customer does not exist, then create an Organization customer using the following
information:
Use the following customer information:
Field Name
Value
Organization Name
XX-Big City
Alias
Goldmine
Use the following account information:

Field Name
Value
Account Description
XX-Big City Account1
Profile Class
XX-New

Practice - Create a Customer Using the Customers Set of Pages
XX-5735
Account Type
External
Use the following account site information:
Field Name
Value
Country
United States
Address Line 1
102 N. LaSalle
City
Chicago
County
Cook
State
IL
Postal Code
60601
Address Description
Operating Unit
Vision Operations
Business Purposes
Bill To

Reference
Create an Organization customer

Responsibility = Receivables, Vision Operations (USA) or Order Management
Super User, Vision Operations (USA)
1.
2.
Search for the customer XX-Big City (Business Practice: Check to see if customer already
exists).
3.
4.

Use the following customer information:
Field Name
Value
Organization Name
XX-Big City
Alias
Goldmine
Use the following account information:

Field Name
Value
Account Description
Profile Class
XX-New
Reference
XX-5735
Account Type
External
Use the following account site information:
Field Name
Value
Country
United States
Address Line 1
102 N. LaSalle
City
Chicago
County
Cook
State
IL

Solution - Create a Customer Using the Customers Set of Pages
60601
Address Description
Operating Unit
Vision Operations
Business Purposes
Bill To
Primary
Check the box
5.
(B) Apply to go to the Customer Overview page).
6.
Click the (I) Details for the address site (bottom of the page, lower-right corner)
7.
8.
Click (I) Details for the Bill To Business Purpose
9.
In the Site Use Details section, enter the following information:

Salesperson = Sprague, Mr. Howard
10. In the Order Management section, enter the following information:

Price List = Corporate
12. Click (B) Add Another Row.
Business Purpose = Ship To
Bill to Location = use the Location Value from the prior line
Primary = Selected
13. Click (B) Apply to save the account site and to return to Customer Overview page.
Note: On the Account Overview page, you can add more account details, such as new sites
and related details, account profile, profile amounts, payment details, communication
details, relationships, order management details, and late charges.
On the Customer Overview page, you can add more customer details, such as new accounts,
profile, communication details, party relationships, and tax profile.
You will add these details as part of the following practices:
Practice - Add Account Details
Practice - Add Account Site Details
Practice - Add Customer Details
15. Click (L) Home to return to the Applications Home page.

Postal Code
Overview
In this practice you will add customer details, such as new accounts, profile, communication
details, party relationships, and tax profile, to an existing customer.
Assumptions
Tasks
Add customer details for the customer XX-Big City
1.
Navigate to the Customer Overview page for XX-Big City.
2.
Search for XX-Big City customer.
3.
Click (B) Go.
4.
Add a new account to the XX-Big City customer.

Use the following account information to add a new account to the customer:
Field Name
Value
Account Description
Profile Class
Commercial
Account Type
External
Reference
XX-12345
Cust GL Class:
INTL (International Sales)
Tax Loc Code
NY (New York)
Tax Calc Code:
STD (Standard Default Taxation Method Code)
Cust Price Cls:
Key (Key Customers)


Practice - Add Customer Details Using the Customers Set of

Pages
Field Name
5.
Value
Address Line 1
1211 Telegraph Road
City
New York
County
New York
State
NY
Postal Code
10013
Add profile related details to the customer XX-Big City.

Use the following information to add the customer profile:
Field Name
6.
Value
Year Established
1980
Customer Category
Financial Services
Organization Total
1000
Corporate Total
1500
Industrial Classifications Type
1972 edition of U. S. Industrial Classification

Codes
Fiscal Year End
December
Currency Preference
USD : US dollars
Annual Revenue
50000000
Add communication information to the customer XX-Big City.

Use the following information to add the customer communication information:
Field Name
7.
Value
Phone Numbers:
+1 (404)8286000
E-mail Addresses
XX.contact@xx-bigcity.com
URL
www.xx-bigcity.com
Define a party relationship for the customer XX-Big City.

Use the following information to define a party relationship:
Field Name
Value
Name
AT&T Universal Card
Relationship Role
Partner
Start Date
23-Apr-2007

(Optional) Use the following information to create a new address for the new account.
Alternatively, use an existing address.
Create a tax profile for the customer XX-Big City.

Use the following information to add the customer tax profile:
Field Name
Value
Allow Tax Applicability
Checked
Rounding Level
Line
Rounding Rule
Nearest
Default Reporting Country

Name
United States

8.
Add customer details for the customer XX-Big City

1.
(N) > Customers > Create/Maintain Customers
2.
3.
Click (B) Go.
4.
Click (B) Create Account.
5.
Enter the following information on the Create Account page:

Field Name
6.
Value
Account Description
Profile Class
Commercial
Account Type
External
Cust GL Class:
INTL (International Sales)
Tax Loc Code
NY (New York)
Tax Calc Code:
STD (Standard Default Taxation Method Code)
Cust Price Cls:
Key (Key Customers)
Click (B) Create Address to create a party address to specify as the address for the account
site. Use the following information to create the new address:
Field Name
Value
Address Line 1
1211 Telegraph Road
City
New York
County
New York
State
NY
Postal Code
10013
7.
Click (B) Finish on the Create Account Site page.
8.
Click (B) Apply on the Site Details subtab of the Account Site Overview page to save the
new account and its site and to return to the Customer Overview page.

Solution - Add Customer Details Using the Customers Set of

Pages
9.
Click the Name link for the customer on search page.
10. Click (T) Profile and enter the following information:

Field Name
Value
Year Established
1980
Customer Category
Financial Services
Organization Total
1000
Corporate Total
1500
Industrial Classifications Type
1972 edition of U. S. Industrial Classification

Codes
Fiscal Year End
December
Currency Preference
USD : US dollars
Annual Revenue
50000000
1099 Eligible
No (accept default)
11. Click (B) Save.

12. Click (T) Communications:
13. Select Telephone from the dropdown list and click Go.
Field Name
Value
Country Code
1 (United States)
Area Code
404
Number
8286000

16. Click (B) Create in the Email Addresses section.
Field Name
Email
Value
XX.contact@xx-bigcity.com


Note: Alternatively, you can click (B) Save on the Site Details subtab of the Account Site
Overview page to add more account site details (such as site details, new business purposes,
communication details, payment details, profile, profile amounts, and late charges) to the
newly created account site. When you are done click Apply. You will add these details as
part of a subsequent practice (Practice - Add Account Site Details).

Field Name
Value
URL
www.xx-bigcity.com

22. Click (B) Save.
23. Click (T) Party Relationships.
24. Click (B) Add Another Row.
Field Name
Value
Customer
AT&T Universal Card
Relationship Role
Partner
Start Date
23-Apr-2009
26. Click (B) Save.

27. Click (T) Tax Profile.
Field Name
Value
Checked
Rounding Level
Line
Rounding Rule
Nearest

Name
United States
29. Click (B) Apply to save the account site tax profile and return to the Account Site Overview
page.

19. Click (B) Create in the URLs section.
Overview
In this practice you will add account details, such as new sites and related details, account
profile, profile amounts, payment details, communication details, relationships, order
management details, and late charges, to an existing account.
Assumptions
This is necessary in order to create unique records within the database when performing
the practice.
Tasks
Add account details for XX-Big City Account1
1.
2.
3.
Click (B) Go.
4.
Click the XX-Big City link.
5.
In the Account Details section, click the XX-Big City Account1 link.
6.
Enter the following information to add a new account site to the account:
Field Name
7.
Value
Address Line 1
487 Beverly
City
Palo Alto
County
San Mateo
State
CA
Postal Code
94301
Enter the following information to update the account profile:


Practice - Add Account Details Using the Customers Set of Pages
8.
Value
Automatic Cash Rule Set
Account
Remainder Rule Set
Account
Statement Cycle
Quarterly
Tax Printing
Itemize With Recap
Enter the following information to update the profile amounts for the account:
Field Name
9.
Value
Credit Limit
150,000.00
Order Credit Limit
18,000.00
Min Statement Amount
120.00
Enter the following information to add payment details for the account:
Field Name
Value
Receipt Methods
Automatic Receipts
Receipt Method Start Date
23-Apr-2009
Receipt Method End Date:
25-Jan-2011
Credit Card Number
XX987654321985678
Credit Card Expiration Date:
23-Apr-2015
Statement Billing Address
487 Beverly, Palo Alto, San Mateo, CA, 94301
Bank Name
Bank of America
Bank Number
163281189
Branch Name
New York
Branch Number
736198273
Account Number
XX-0012
10. Enter the following information to add order management details for the account:
Field Name
Value
Price List
Corporate
Free On Board Point
Destination
Item Identifier Type
Customer
11. Enter the following information to add the late charges profile for the account:
Field Name
Value
Enable Late Charges
Selected
charge calculation method
Overdue Invoices Only

Field Name
Invoice
Interest Calculation Formula
Simple
Interest Calculation Period
Daily
Interest Days Period
30
Charge Beginning Date
01-Jan-2000

Late Charge Type
Add account details for -XX-Big City Account1

1.
2.
3.
Click (B) Go.
4.
Click the XX-Big City link.
5.
In the Account Details section, click the XX-Big City Account1 link.
6.
Click (B) Create Site.
7.
Click (B) Create Address on the Create Account Site page.
8.
Enter the following information on the Create Account Site page:

Field Name
9.
Value
Address Line 1
487 Beverly
City
Palo Alto
County
San Mateo
State
CA
Postal Code
94301
Click (B) Finish on the Create Account Site page to save this account site.

11. Click (T) Account Profile.
Note: The values for most fields on the Account Profile subtab are defaulted from the
assigned customer profile class, XX-New, and are modifiable.
12. Update the account profile as follows:
Field Name
Value
Account
Remainder Rule Set
Account

Solution - Add Account Details Using the Customers Set of Pages
Quarterly
Tax Printing
Itemize With Recap
13. Click (B) Save.

14. Click (T) Profile Amounts.
Note: The values for most fields on the Profile Amounts subtab are defaulted from the
assigned customer profile class, XX-New, and are modifiable.
15. Update the profile amounts as follows:
Field Name
Value
Credit Limit
150,000.00
Order Credit Limit
18,000.00
120.00
16. Click (B) Save.

17. Click (T) Payment Details.
18. Click (B) Add Receipt Method.
Field Name
Value
Receipt Methods
Automatic Receipts
23-Apr-2009
25-Jan-2011
20. Click (B) Create in the Credit Card section.

Field Name
Value
Credit Card Number
XX987654321985678
23-Apr-2015
487 Beverly, PALO ALTO, CA 94301

23. Click (B) Create in the Bank Accounts area.
24. Select the Existing Bank and Existing Branch check boxes.

Statement Cycle
Value
Bank Name
Bank of America
Bank Number
163281189
Branch Name
New York
Branch Number
736198273
Account Number
XX-0012

27. Click (B) Save.
28. Click (T) Order Management.
Field Name
Value
Price List
Corporate
Free On Board Point
Destination
Item Identifier Type
Customer
30. Click (B) Save.

31. Click (T) Late Charges.
Note: The values for most fields on the Late Charges subtab are defaulted from the assigned
customer profile class XX-New, and are modifiable.
Field Name
Value
Enable Late Charges
Selected
Charge calculation method
Late Charge Type
Invoice
Simple
Payment Terms
Immediate
30
Daily
01-Jan-2000

Field Name

Overview
In this practice you will add account site details, such as site details, business purposes,
communication, payment details, profile, profile amounts, late charges, and tax profile, to an
existing account site.
Assumptions
the practice.
Tasks
Add Account Site Details for 487 Beverly, Palo Alto, San Mateo, CA, 94301 site of
1.
Navigate to the Account Site Overview page for 487 Beverly, Palo Alto, San Mateo, CA,
94301 site of XX-Big City Account1.
2.
Add a Ship To business purpose to the 487 Beverly, Palo Alto, San Mateo, CA, 94301 site
of XX-Big City Account1.
3.
Add payment details for the 487 Beverly, Palo Alto, San Mateo, CA, 94301 site of XX-Big
City Account1.
Use the following information to add payment details:
Field Name
Value
Receipt Methods
Check
25-Apr-2006
23-Jan-2010
Credit Card Number
XX987654321985876
23-Apr-2015
487 Beverly, Palo Alto, San Mateo, CA, 94301


Practice - Add Account Site Details Using the Customers Set of

Pages
Bank of America
Bank Number
163281189
Branch Name
New York
Branch Number
7361982736
Account Number
XX-0122
Update the profile related details for the 487 Beverly, Palo Alto, San Mateo, CA, 94301 site
Use the following information to update the profile:
Field Name
5.
Value
Invoice Match
Remainder Rule Set
Invoice Match
Statement Cycle
Weekly
Tax Printing
Total Tax Only
Update the profile related details for the 487 Beverly, Palo Alto, San Mateo, CA, 94301 site
Use the following information to update the profile amounts:
Field Name
6.
Value
Credit Limit
135,000.00
Order Credit Limit
12,000.00
150.00
Add late charges profile for the 487 Beverly, Palo Alto, San Mateo, CA, 94301 site of XXBig City Account1.
Use the following information to add the late charges profile:
Field Name
Value
Enable Late Charges
Selected
charge calculation method
Late Charge Type
Invoice
Simple
Daily
30
01-Jan-1997

4.
Bank Name
Add tax profile for the 487 Beverly, Palo Alto, San Mateo, CA, 94301 site of XX-Big City
Account1.
Use the following information to add the tax profile:
Field Name
Value
Selected
Rounding Level
Header
Rounding Rule
Up

Name
United States

7.
Add Account Site Details for 487 Beverly, Palo Alto, San Mateo, CA, 94301 site of
1.
Navigate to the Account Site Overview page for 487 Beverly, Palo Alto, San Mateo, CA,
94301 site of XX-Big City Account1.
(N) > Customers > Create/Maintain Customers > Customer Search
Click XX-Big City Account1 link.
2.
Click the (T) Sites.
3.
Click the (I) Details for 487 Beverly, Palo Alto, San Mateo, CA, 94301.
4.
5.
Click Add Another Row and select the Ship To business purpose.
6.
In the Bill To Location field, enter the location value in the prior line.
7.
Click (B) Save.

Note: Alternatively, you can click (B) Apply to return to the Customer Overview page.
8.
Click (T) Payment Details.
9.
Click (B) Add Receipt Method and enter the following information:
Field Name
Value
Receipt Methods
Check - BofA
25-Apr-2009
23-Jan-2011
10. Click (B) Create in the Credit Card section and enter the following information:
Field Name
Value
Credit Card Number
XX987654321985876
23-Apr-2015

Solution - Add Account Site Details Using the Customers Set of

Pages
487 Beverly, PALO ALTO, CA 94301
11. Click (B) Save.

12. Click (B) Create in the Bank Accounts section.
13. Select the Existing Bank and Existing Branch check boxes.
Field Name
Value
Bank Name
Bank of America
Bank Number
163281189
Branch Name
New York
Branch Number
7361982736
Account Number
XX-0122

16. Click (B) Save.
17. Click (T) Profile.
Note: The values from the profile class (XX-New) selected on the Create Customer page or
updated on the Create Account pages do not default on the Profile tab of the Account Site
Overview page. Consequently, a newly created account site does not have a profile class
assigned to it.
18. Select Yes in response to the Assign Profile Class confirmation message. The profile class
information defaulted or entered at the account profile level is defaulted at the account site
profile.
Field Name
Value
Invoice Match
Remainder Rule Set
Invoice Match
Statement Cycle
Weekly
Tax Printing
Total Tax Only
20. Click (B) Save.

21. Click (T) Profile Amounts.
Field Name
Value

USD
Credit Limit
135,000.00
Order Credit Limit
12,000.00
150.00
23. Click (B) Save.

24. Click (T) Late Charges.
Note: Once you select Yes in response to the Assign Profile Class confirmation message, the
values for most fields on the Late Charges subtab are defaulted from the assigned customer
profile class.
Field Name
Value
Enable Late Charges
Selected
Charge Calculation method
Late Charge Type
Adjustment
Flat Rate
30
Monthly
01-Jan-2000
26. Click (B) Save.

27. Click (B) Tax Profile (located at the top of the page.
Field Name
Value
Selected
Rounding Level
Header
Rounding Rule
Up

Name
United States
29. Click (B) Apply to save the account site tax profile and return to the Account Site Overview
page.

Currency

Overview
In this practice you will create a customer relationship.
Assumptions

(For Instructor-Led Training classes, this number will be assigned to you). This is
Tasks
Create a relationship between XX-Big City and Business World (1608)
1.
Navigate to the Relationships region.
2.
Search for the XX-Big City customer.
3.
Select the Customer Account record for XX-Big City.
4.
Define a reciprocal relationship with Business World (1608).

Practice - Create a Customer Account Relationship
Create a relationship between XX-Big City and Business World (1608)

1.
Switch to the Order Management Super User, Vision Operations (USA) responsibility
from Receivables, Vision Operations (USA) responsibility.
2.
Navigate to the Relationships region.
(N) Customers > Standard> Account Details > Account Overview > (T) Relationships
Name: XX-Big City
3.
Click (B) Find.
4.
Select the Customer Account record for Big City.
5.
Click (B) Ok.
6.
Click (T) Relationships and enter the following information:

Name: Business World
Number: 1608
Type: Reciprocal
7.
Leave all other defaults.
8.
Click (B) Apply.
9.
Click (B) Save on the Relationship subtab of the Account Overview page to add further
account details.


Solution - Create a Customer Account Relationship
Overview
In this practice you will enter, pick and ship a sales order in Order Management, and run
AutoInvoice to create an invoice in Receivables.
Assumptions
Tasks
Instructor: Demonstrate How to Grant a Shipping Role
1.
Switch responsibility to Order Management Super User, Vision Operations (USA) from
Receivables, Vision Operations (USA).
2.
3.

Roll = Upgrade Role
Students: Start Here - Enter a Sales Order

4.
5.
Enter the following information.

Customer = XX-Big City
Order Type = Mixed
6.
Click (T) Line Items and enter the following information:

Qty = 10
UOM = Ea
7.
Place your cursor on the next line.

Qty = 10
UOM = Ea

Practice - Create a Sales Order and Generate an Invoice

(Required)
Click (B) Book Order.
9.
Record your sales order number: __________________

Warehouse = M1
Ship Confirm Rule = Blank
15. Record your concurrent request number. _______________
17. Confirm that the process completed normally:
Click (B) Find.
Confirm the Shipment of the Delivery
20. Click (B) Find.
21. Verify that the line status for both items is Staged/Pick Confirmed.
23. Click (B) Go.
24. Click (B) OK.

8.
27. Click (B) Find.

Instructor: Run the Workflow Background Process
29. Navigate to (M) File > Switch Responsibility
30. Navigate to Workflow Background Engine window.
Process Stuck = No
32. Click (B) OK.
35. Click (B) Find.
completed normally.
environment.
Students: Continue-View the Invoice in Receivables
39. Navigate to (M) View > Find and query the transaction using the following information:
Ship To Name = XX-Big City
40. Click (B) Find.

Note: The source is order entry, the reference is your sales order number, and navigate to the

Instructor: Demonstrate how to Grant a Shipping Role

1.
Switch responsibility to Order Management Super User, Vision Operations (USA) from
Receivables, Vision Operations (USA).
2.
(N) Setup > Shipping >Grants and Role Definitions > Grants
3.

Role = Upgrade Role
4.
Click (I) Save.
5.
Close the window and return to the Navigator.
Students: Enter a Sales Order

6.
(N) Orders, Returns > Sales Orders
7.
Enter the following information.

Customer = XX-Big City
Order Type = Mixed
8.
Click (T) Line Items and enter the following information:

Qty = 10
UOM = Ea
9.
Place your cursor on the next line.

Qty = 10
UOM = Ea
10. Click (I) Save.

11. Click (B) Book Order.
12. Record your sales order number: __________________
13. Close the window and return to the Navigator.

Solution - Create a Sales Order and Generate an Invoice

(Required)
(N) Shipping > Release Sales Orders > Release Sales Orders

Warehouse = M1
Ship Confirm Rule = Blank
19. Record your concurrent request number. _______________
21. Confirm that the process completed normally:
Click (B) Find.
Confirm the Shipment of the Delivery
(N) Shipping > Transactions

24. Click (B) Find.
25. Verify that the line status for both items is Staged/Pick Confirmed.
27. Click (B) Go.
28. Click (B) OK.

31. Click (B) Find.

Instructor: Run the Workflow Background Process
34. Navigate to Workflow Background Engine window.
(N) Inventory > Workflow Background Engine

Process Stuck = No
36. Click (B) OK.
39. Click (B) Find.
completed normally.
environment.
Students: Continue-View the Invoice in Receivables

45. Click (B) Find.

Note: The source is order entry, the reference is your sales order number, and navigate to the

44. Navigate to (M) View > Find and query the transaction using the following information:
Ship To Name = XX-Big City
Overview
In this demonstration, the instructor will query and correct AutoInvoice errors using the
AutoInvoice Exception Handling feature.
Query records in the Interface Exceptions window.
Correct the error in the Interface Lines window.
Run AutoInvoice.
View AutoInvoice Report.
Assumptions
Your instructor will provide login information.
Replace XX with the number provided by your instructor or your initials.
Use Receivables, Vision Operations (USA) or comparable Super User Receivables

responsibility.
Tasks
1.
Note to the Instructor: Error transactions may or may not exist in the Interface Exceptions
table. Modify the presentation as needed.
Query Records in the Interface Exceptions

2.
Navigate to the Interface Exceptions window:
(N) Control > AutoInvoice > Interface Exceptions
3.
Run the query: (K) Ctrl + F11.
4.
View the various error(s).
5.
Select a record and view the error message in the Message field.
Correct the Error

6.
Navigate to the Interface Lines window.


Guided Demonstration Correcting AutoInvoice Errors
Click (B) Details.
8.
Place cursor into the LINE_TYPE field and select Show Field from the Folder menu to
select a corresponding field name that matches the error message. If for example, you are
correcting the payment terms; you would select TERM_NAME from the list.
9.
Select a valid value from the list of values.

Note: As an auditor, why would I have problems with this method of correction? The data
between the Source record and the information in the Receivables module are not connected.
10. The best method for corrections is to fix the transaction in the originating application, and
then resubmit the AutoInvoice program.
11. Click (B) Error.
Verify that the line has no more errors. If it does, correct those errors also.
Write down the Sale Order Number: __________________________
12. Click (I) Save.
Run AutoInvoice
13. Navigate to the Run AutoInvoice window.
(N) Interfaces > AutoInvoice > Single Request > (B) OK
14. Select the AutoInvoice Master Program.

Invoice Source: Order Entry
Default Date: Todays Date
16. Note your Sales Order Number (so each person gets a chance to see results)
17. Click (B) OK.
18. Click (B) Submit
The other option would be to schedule this process to run on a regular basis.
View AutoInvoice Report
19. Navigate to the Requests window.
(M) View > Requests > (B) Find > (B) View Output
Note: The top portion of the AutoInvoice Validation Report is a summary of the
AutoInvoice Exception Errors for quick reference. This report helps determine what errors

7.
need to be corrected and can be used as a tool to research the errors before entering the
Interface Exception window.

Overview
In this practice you will create a receivables invoice.
Assumptions

(For Instructor-Led Training classes, this number will be assigned to you.) This is
Tasks
Create an Invoice
1.
2.

Source: Manual
Class: Invoice
Type: Invoice
3.
Create an invoice for XX-Big City using the following information:

Line Number
Item Number
Quantity
Unit Price
Tax
CS03755
10
1500 Location
CS32698
1750 Location
4.
Complete the invoice.
5.
Note the Transaction Number: ____________________________________

Practice - Create an Invoice
Create an Invoice
1.
2.

Source: Manual
Class: Invoice
Type: Invoice
3.

Ship To Name: XX-Big City
4.

Line Number
Item Number
Quantity
Unit Price
Tax
CS03755
10
1500 Location
CS32698
1750 Location
5.
Click (I) Save.
6.
7.
Click (B) Complete.
8.
Note the Transaction Number: ____________________________________
9.

Solution - Create an Invoice
Overview
In this practice you will create a copy an invoice.
Assumptions

comparable training test instance on which to complete this practice.
Tasks
Copy Invoice
1.
Navigate to the Copy Transactions window.
2.
Query the transaction you had created in the previous exercise and create six invoices to be
sent weekly.

3.
Select your concurrent request for the program Recurring Invoice Program and view it.

Practice - Copy an Invoice
Copy Invoice
1.
Navigate to the Copy Transactions window.
(N) Transactions > Copy Transactions
2.
Query the transaction you had created in the previous exercise.
3.
Create invoices using the following information:

Rule: Weekly
Number of Times: 6
4.
Accept all other defaults.
5.
Click (I) Save.
6.
Note the Transaction Numbers: ___________________________________________

7.
Navigate to (M) View > Requests
8.
Click (B) Find.
9.
Select your concurrent request for the program Recurring Invoice Program.


Solution - Copy an Invoice
Overview
In this practice you will create a credit memo.
Assumptions

Tasks
Create a credit memo associated with your first transaction
1.
Navigate to the Credit Transactions window.
2.
Create a credit memo using the following information:

Specify the first transaction you had created in the previous exercise.
Reason: Discount
Line %: 5

Practice - Create a Credit Memo
Create a credit memo associated with your first transaction

1.
Navigate to the Credit Transactions window.
(N) Transactions > Credit Transactions
2.
Specify the first transaction you had created in the previous exercise.
3.
Click (B) Find.
4.
Accept all defaults and enter the following information:

Reason: Discount
5.
Click (T) Transaction Amount and enter the following information:

Select Credit Allocation = Lines Only
Line %: 5
6.
Click (I) Save.
7.
Click (B) Complete.
8.

Solution - Create a Credit Memo
Overview
In this practice you will print a transaction.
Assumptions

Tasks
Print invoices
1.
2.
Enter the following parameters:

Order By: Transaction Number
Transaction Number Low: your first transaction number
Transaction Number High: your last transaction number
3.
Note the Request Number: __________________________
View printed invoices

4.
View your printed invoices.

Practice - Print a Transaction
Print invoices
1.
(N) Print Documents > Invoices
2.
Select Single Request.
3.
Click (B) OK and select the following information:

Name: Invoice Print Selected Invoices
4.
Enter the following parameters:

Order By: Transaction Number
Transaction Number Low: your first transaction number
Transaction Number High: your last transaction number
5.
Click (B) OK.
6.
Click (B) Submit.
7.
Note the Request Number: __________________________

View the printed invoices

8.
9.
Click (B) Find.
10. Click (B) Refresh Data till the process are completed normally.
11. Select the line indicating the concurrent program Invoice Print Selected Invoices that has a
parent id referencing your request.
12. Click (B) View Output and select to open the document.

Solution - Print a Transaction
Overview
A balance forward bill includes all of a customers transactions for the billing period and any
balance carried forward from the previous billing period.
A balance forward bill can have a daily, weekly, or monthly billing period depending on
the balance forward billing cycle assigned to the payment term.
A balance forward bill is consolidated at either the customer account or site level
depending on the Bill Level value at the customer profile and account profile levels.
You can change the Bill Level defaulted from the customer profile class at the account
profile level. The Bill Level at the site profile level is a read-only field defaulted from
the account profile level.
A balance forward bill can be either detail or summary. Both the detail and summary
formats present invoice totals. The detail format lists all line items.
You can generate a balance forward bill in either Draft or Final formats. Generate the
bills in Draft format if you want to review them before printing. Generate the bills in
Final Format if you are confident enough to print them straightaway.
In this practice, you will print a detailed, final balance forward bill that is generated weekly and
consolidated at the account level.
Assumptions
You have the Receivables, Vision Operations (USA) responsibility.
Tasks
1.
Create a weekly balance forward billing cycle using the following information:
Field Name
Value
Name
XX-BFB CYCLE
Description
XX-WEEKLY BFB CYCLE (where XX is your

unique identifier)

Practice - Print Balance Forward Bills
Start of Class
Frequency
Weekly
Repeat Every
2 (Weeks)
Day(s) of Week (the billing

should occur)
Friday
Create a balance forward billing payment term using the following information:
Field Name
3.
Value
Name
XX-BFB PT
Description
XX-BFB PT (where XX is your unique

identifier)
Billing Cycle
XX-BFB CYCLE
Discount Basis
Invoice Amount
Effective Date
Start of Class
Print Lead Days
Enable detailed, account level balance forward billing for a customer using the following
information:
Field Name
4.
Value
Bill Level
Site
Bill Type
Detail
Payment Term
XX-BFB PT
Generate and print the final balance forward bill using the following information:
Field Name
Value
Print Option
Final
Billing Cycle
XX-BFB CYCLE
Print Output
Yes
Currency Code
USD

2.
Start Date
Create a weekly balance forward billing cycle

1.
Navigate to the Balance Forward Billing Cycles window.
2.
(N) Setup > Print > Balance Forward Billing Cycles

Field Name
Value
Name
XX-BFB CYCLE
Description
XX-WEEKLY BFB CYCLE
Start Date
Start of Class
Frequency
Weekly
Repeat Every
2 (Weeks)
Day(s) of Week (the billing

should occur)
Friday
3.
Click (I) Save.
4.
Create a balance forward billing payment term

5.
Navigate to the Payment Terms window.
6.
(N) Setup > Transactions > Payment Terms

Field Name
Value
Name
XX-BFB PT
Description
XX-BFB PT
Billing Cycle
XX-BFB CYCLE
Discount Basis
Invoice Amount
Effective Date
Start of Class
Print Lead Days
Relative Amount
100
Due Days

Solution - Print Balance Forward Bills
Note: Because balance forward bills cannot be split across installments, in the case of a
balance forward payment term:
Any value entered in Base Amount defaults to 100.
Installment Options becomes disabled and any information entered before selecting a
cycle defaults to include tax and freight in first installment.
You can populate only one row in the Payment Schedule section and the Sequence
Number and Relative Amount values for the row default respectively to 1 and 100.
Date Due becomes disabled. However, you should enter Days or Day of Month and
Months Ahead.
7.
Click (I) Save.
8.
Enable detail, account level balance forward billing for a customer

9.
Navigate to the Profile Classes window.
10. Query the XX-New profile class assigned to the XX-Big City customer.
11. In the Balance Forward Billing region, select Enable.
12. Select Yes to acknowledge the payment terms message.
Field Name
Value
Bill Level
Site
Type
Detail
Payment Term s
XX-BFB PT
14. Click (I) Save.

15. Select the Option to Update All Profiles and click (B) OK.
Note: The balance forward billing information entered at the customer profile class level is
defaulted at the account profile and site profile.
16. Click (B) OK to acknowledge the submission.

Note: You cannot update the billing cycle once a balance forward billing payment term is
attached to a customer, account, or site profile. Instead of creating a new payment term, you
can use an appropriate existing payment term that is not attached to a transaction to create a
balance forward billing payment term by assigning it a balance forward billing cycle.
18. Navigate to Customers page.
19. Query the XX-Big City customer.

20. Click (B) Go.
21. Select the XX-Big City Account1 link.
22. Click (T) Account Profile.
23. Select XX-New profile class.
24. Select Yes in response to the Assign Profile Class confirmation message.
Note: The balance forward billing information defaulted or entered at the account profile
level is defaulted at the account site profile.
Generate and print the final balance forward bill
27. Launch the Generate Balance Forward Bill Program.
(N) Print Documents > Balance Forward Bills
28. Select Single Request and click (B) OK.

Generate Balance Forward Bill Program
30. Enter the following parameters:
Field Name
Value
Print Option
Print final balance forward bills
Billing Cycle
XX-BFB CYCLE
Print Output
Yes
Currency Code
USD
Note: The Generate Balance Forward Bill program has certain optional parameters such as
Operating Unit, Billing Date, Customer Name and Number Low/High, Bill-to-Site
Low/High, and Payment Terms.

Note: On the balance forward bills, the Generate Balance Forward Bill program includes the
transactions that meet its entered parameters, and calls the BPA Balance Forward Print
Program to print the bills. You can also launch this program from an external system.
33. Click (B) Find.
34. Click (B) Refresh Data till the process completes normally.

Overview
In this practice you will enter a manual receipt.
Assumptions

Tasks
Enter a manual receipt
1.
2.
Enter three receipts from XX-Big City using the following information:
Enter receipt 1.
Receipt Method: Check-BofA
Receipt Number: XX-01
Receipt Type: Standard
Receipt Amount: $ 10946.88
Enter receipt 2.
Receipt Amount: $8,035.00
Enter receipt 3.

Practice - Enter a Manual Receipt
Enter a manual receipt

1.
2.

Receipt Method: Check-BofA (Choose the first line)
Customer Name: XX-Big City (Choose the first line)
3.
Click (I) Save.
4.
Click (I) New and enter the following information:

5.
Click (I) Save.
6.
Click (I) New and enter the following information:

7.
Click (I) Save.
8.

Solution - Enter a Manual Receipt
Overview
In this practice you will apply and update receipt at line level.
Assumptions
the practice.
Tasks
Apply and Update Receipt at Line Level
1.
Apply receipt XX-01 to the Line Number 1 of your first invoice transaction.
2.
Unapply the line level application of receipt XX-01.
3.
Reapply receipt XX-01 against your entire first invoice transaction.

Practice - Apply and Update Receipt at Line Level
Apply receipt XX-01 to the Line Number 1 of your first invoice transaction
1.
2.
Query the XX-01 receipt.
3.
Click (B) Apply.
4.
In the (F) Apply To, select your first invoice transaction
5.
Click (B) Apply in Detail on the Applications window.
6.
In the Application Tree region of the Detailed Application window, expand the tree and
select All Lines.
7.
In the (F) Apply To, select Line Number 1 of the invoice.
8.
Click (I) Save.
9.
Close the Details window.

Solution - Apply and Update Receipt at Line Level

10. In the (F) Apply To, select your first invoice transaction.
11. Click (B) Apply in Detail on the Applications window.
12. In the Application Tree region of the Detailed Application window, expand the tree and
select All Lines.
13. In the (F) Apply To, deselect Line Number 1 of the invoice.
14. Click (I) Save.
15. Close the Details window.
16. Deselect the Apply box for the first line.
17. Click the (I) Save.
18. Close the Applications window.

Unapply the line level application of receipt XX-01

20. In the (F) Apply To, select your first invoice transaction.
21. Click (B) Apply in Detail in the Applications window.
22. In the Application Tree region of the Detailed Application window, select Transaction on
the tree.
23. Click (I) Save.
24. Close all forms and return to the Navigator.

Reapply receipt XX-01 against your entire first invoice transaction
Overview
In this practice you will apply a receipt.
Assumptions

Tasks
Apply your receipts
1.
2.
Query your receipt XX-02.
3.
Apply To: your first invoice transaction.

Practice - Apply a Receipt
Apply your receipts

Responsibility = Receivables, Vision Operatins (USA)
1.
2.
3.
Click (B) Apply.
4.
Apply To: your first invoice transaction.
5.
Click (I) Save.
6.

Solution - Apply a Receipt
Overview
In this practice you will use Mass Apply.
Assumptions

necessary in order to create unique records within the database when performing the
practice.
Tasks
Mass apply your receipts
1.
2.
3.
Click (B) Search and Apply.
4.
Click (B) Preview.
5.
Select the Apply check box for the following:

Select the transaction from your first invoice.
Select the transaction from your second invoice (if available).
The invoice associated with your sales order(if any)
Place any leftover amount On - Account.

Practice - Use Mass Apply
Mass apply your receipts

1.
2.
3.
Click (B) Search and Apply
4.
Click (B) Preview.
5.
Select the Apply check box for the following:

Select the transaction from your first invoice.
Select the transaction from your second invoice (if available).
The invoice associated with your sales order (if any)
Place any leftover amount On - Account.
6.
Click (I) Save.
7.

Solution - Use Mass Apply

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THESE eKIT MATERIALS ARE FOR YOUR USE IN THIS CLASSROOM ONLY.

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Activity Guide (Student Practices)

R12.x Oracle Receivables

Copyright 2010, Oracle. All rights reserved.

R12.x Oracle Receivables Management Fundamentals ...............................................................................1-1

R12.x Oracle Receivables Management Fundamentals Table of Contents

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Print Invoices, Statements, and Reports ........................................................................................................1-88

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Practice - Copy an Invoice.........................................................................................................................1-187

Thorough knowledge of Oracle Applications.

Working experience with Accounts Receivables.

There are no prerequisites for this course.

How This Course Is Organized

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Oracle Receivables User Guide

Oracle Receivables Implementation Guide

Oracle Receivables Reference Guide

Oracle E-Business Tax User Guide

Oracle E-Business Tax Implementation Guide

Oracle E-Business Tax Reporting Guide

System release bulletins

Installation and users guides

International Oracle Users Group (IOUG) articles

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Typographic Conventions in Text

Do not save changes to the database.

Use the SELECT command to view information stored in the

Select File > Save.

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

CREATE ROLE role

SQL commands and SELECT userid

Typographic Conventions in Oracle Application Navigation Paths

(M) From the menu, select Query then Find.

(B) Click the Approve button.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Typographic Conventions in Code

Under the General Ledger entry, expand Journals.

Under Journals, select Enter Journals.

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Typographical Conventions in Oracle Application Help System Paths

Copyright Oracle 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals Table of Contents

Copyright Oracle, 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals

R12.x Oracle Receivables

Copyright Oracle, 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals

R12.x Oracle Receivables Management Fundamentals

Copyright Oracle, 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals

Copyright Oracle, 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals

Copyright Oracle, 2010. All rights reserved.

R12.x Oracle Receivables Management Fundamentals

Replace XX with your terminal number or initials.

Log on to the Oracle Applications.