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Management Styles

China:
In Confucian philosophy, all relationships are deemed to be unequal.
Ethical behavior demands that these inequalities are respected.
Thus, the older person should automatically receive respect from the
younger, the senior from the subordinate. This Confucian approach
should be seen as the cornerstone of all management thinking and
issues such as empowerment and open access to all information are
viewed by the Chinese as, at best, bizarre Western notions.
(It should be borne in mind that many people in China - as well as in
many other Asian countries - see the lack of observance of
hierarchical values as the root cause of the 'problems of the West.'
These problems include the twin Western diseases of moral
degeneration and the anarchic idea that an individual is more
important than the group to which they belong.)
Thus, in China, management style tends towards the directive, with
the senior manager giving instructions to their direct reports who in
turn pass on the instructions down the line. It is not expected that
subordinates will question the decisions of superiors - that would be
to show disrespect and be the direct cause of loss of face (mianzi) for
all concerned.
The manager should be seen as a type of father figure who expects
and receives loyalty and obedience from colleagues. In return, the
manager is expected to take a holistic interest in the well-being of
those colleagues. It is a mutually beneficial two-way relationship.
Senior managers will often have close relations to the Communist
Party and many business decisions are likely to be scrutinized by the
party which is often the unseen force behind many situations.
It is often said that China has a lack of good-quality, experienced
managers - this is typical of a rapidly growing and modernizing
economy - and that the good managers who are available are very
expensive (even by Western standards.) This places enormous
emphasis on any company's recruitment and retention policies - you

have to be able to recruit the best and then keep them.


Japan:
Japanese management emphasizes the need for information flow
from the bottom of the company to the top. This results in senior
management having a largely supervisory rather than 'hands-on'
approach. As a result, it has been noted that policy is often originated
at the middle-levels of a company before being passed upwards for
ratification. The strength of this approach is obviously that those
tasked with the implementation of decisions have been actively
involved in the shaping of policy.
The higher a Japanese manager rises within an organization, the
more important it is that he appears unassuming and unambitious.
Individual personality and forcefulness are not seen as the
prerequisites for effective leadership.
The key task for a Japanese manager is to provide the environment
in which the group can flourish. In order to achieve this he must be
accessible at all times and willing to share knowledge within the
group. In return for this open approach, he expects team members to
keep him fully informed of developments. This reciprocity of
relationship forms the basis of good management and teamwork.
Instructions from managers can seem extremely vague to western
ears and this often causes confusion and frustration. This difficulty is
caused, in no short measure, by problems around styles of
communication. As users of coded-speech (where what one says
does not necessarily correspond to what one actually means), direct,
clear instructions are not needed. The Japanese subordinate will
second-guess the boss 'wishes' to happen and react accordingly. It is,
therefore, often necessary to ask for clarification if tasks seem vague
or unclear. It is better to seek clear understanding at the outset that to
allow misunderstandings to produce poor results or tensions in the
relationship.

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