KX-NS500

PFMPR Software File Version 4.1

Maximum Terminal Equipment

The following shows the number of each terminal equipment type supported by the PBX.

Type
Extensions (DXDP )
Legacy (DXDP*2)
SLT (DXDP*2)
DPT (T76xx/DT3xx)(DXDP*2)
DPT (T74xx/T75xx)
APT
IP
IP-PT
SIP
DSS Console
CS
DPT-CS (2 ch)
DPT-CS (8 ch)
IP-CS
SIP-CS
PS
Doorphone
Door Opener
External Sensor
*2

System Capacity
Maximum Trunks

The PBX supports the following number of trunks.

Type
Total Number of Trunks
Legacy
BRI
PRI23
PRI30
E1
Analogue
IP
H.323
SIP

KX-NS500
100
36
8
23
30
30
12
64
32
64

Standalone/Slave Unit
With 1 KX-NS520 With 2 KX-NS520
136
172
72
108
24
40
46
69
60
90
60
90
24
36
64
64
32
32
64
64

With 3 KX-NS520
208
144
56
92
120
120
48
64
32
64

One-look
Networking*1
600
600
600
600
600
600
600
256
128
256

*1
*2

KX-NS500
162 (168)
34 (40)
32
18 (24)
8
8
128
128
128
8
36
4
2
32
16
128
2
2
2

Standalone/Slave Unit
With 1 KX-NS520 With 2 KX-NS520 With 3 KX-NS520
194 (208)
226 (248)
258 (288)
66 (80)
98 (120)
130 (160)
64
96
128
34 (48)
50 (72)
66 (96)
16
24
32
16
24
32
128
128
128
128
128
128
128
128
128
8
8
8
40
44
48
8
12
16
4
6
8
32
32
32
16
16
16
128
128
128
4
6
8
4
6
8
4
6
8

One-look
Networking*1
1000
1000
512 (1000)
512 (1000)
512
336
1000
1000
1000
64
128
128
64
128
128
512
64
64
64

The NS1000 must be used as the master unit.

When Digital XDP is used.

Option List
Hardware
DSP
Storage Memory*1

Trunk

Extension
Expansion Master Card
Remote Modem

Component
S (63 resources)
M (127 resources)
L (254 resources)
XS (VM Recording Time: 40 hours)
S (VM Recording Time: 200 hours)
M (VM Recording Time: 400 hours)
LCOT6
BRI2
BRI4
PRI23
PRI30/E1
DPH2
DHLC4
DLC8
DLC16
MCSLC8
MCSLC16
EXP-M
RMT

Model No.
KX-NS5110
KX-NS5111
KX-NS5112
KX-NS5134
KX-NS5135
KX-NS5136
KX-NS5180
KX-NS5282
KX-NS5284
KX-NS5290
KX-NS5290CE
KX-NS5162
KX-NS5170
KX-NS5171
KX-NS5172
KX-NS5173
KX-NS5174
KX-NS5130
KX-TDA0196

Installed in
DSP Card Slot
Storage Memory Card Slot

Trunk/Doorphone Slot

Extension Slot
EXP-M Slot
RMT Slot

Activation Keys
Component
QSIG Network
One-look Networking
ACD Report*2, Announcement of waiting
System Function Call Centre Feature
number for queuing
2 ch
4 ch
IP Trunks
IP Trunk
(H.323/SIP)
8 ch
16 ch
1 ch
IP PTs/
5 ch
KX-UT Series/
10 ch
IP Softphones
20 ch
Up to 4 ch
1 ch
*3
IP PTs/
IP Telephone
5 ch
- User Licence
KX-UT Series
10 ch
20 ch
1 ch
5 ch
SIP Phones
10 ch
20 ch
1 ch
Cellular Phone
5 ch
Extension
Mobile Extension
10 ch
- User Licence
20 ch
1 CS
IP-CS Channel
Channel Expansion 5 CS
Expansion
(from 4 to 8 ch)
10 CS
20 CS
Feature
Two-way REC (Recording) Control
Message Backup
2 ch
Unified Messaging
2 ch
Channel
4 ch
User (Mailbox) Licence
1 user
Unified Messaging
5 users
E-mail (IMAP4)
System
Client/
10 users
E-mail Notification 20 users
All users
1 user
5 users
Two-way
Recording/
10 users
Two-way Transfer 20 users
All users
Networking

Model No.
KX-NSN002
KX-NSN001

Maximum
1 activation key
16 activation key

KX-NSF201

1 activation key

KX-NSM102
KX-NSM104
KX-NSM108
KX-NSM116
KX-NSM201
KX-NSM205
KX-NSM210
KX-NSM220
Preinstalled
KX-NSM501
KX-NSM505
KX-NSM510
KX-NSM520
KX-NSM701
KX-NSM705
KX-NSM710
KX-NSM720
KX-NSE101
KX-NSE105
KX-NSE110
KX-NSE120
KX-NSE201
KX-NSE205
KX-NSE210
KX-NSE220
KX-NSU002
KX-NSU003
Preinstalled
KX-NSU102
KX-NSU104
KX-NSU201
KX-NSU205
KX-NSU210
KX-NSU220
KX-NSU299
KX-NSU301
KX-NSU305
KX-NSU310
KX-NSU320
KX-NSU399

SIP 64 ch
H.323 32 ch

128 ch

416 cellular phone extensions

32 activation key

1 activation key
1 activation key
24 UM Ports

500 mailboxes

416 users

Storage Memory for VM Time, ACD Report, SMDR expansion.

An SD card is necessary to use ACD Reports.
IP PTs: KX-NT500/300 series IP proprietary phones, KX-NT265 IP Softphones: KX-NCS8100, KX-TDA0350
SIP Phones: KX-NT700 IP Conferencing phone and Third party SIP phones (SIP hardphones/SIP softphones).
*4
The same number as the maximum number of allowable extensions.
*5
Annual Maintenance Licence.
*1
*2
*3

Communication
Assistant

Component
User Licence
CA Basic-Express All users
1 user
5 users
CA PRO
10 users
40 users
128 users

Model No.

Maximum

Preinstalled
KX-NSA201
KX-NSA205
KX-NSA210
KX-NSA240
KX-NSA249

without CA server 240 users/

with CA server 416 users*4

CA Supervisor

1 user

KX-NSA301

without CA server 4 users/

with CA server 128 users*4

CA Operator
Console

1 user

KX-NSA401

without CA server 128 users/

with CA server 128 users*4

1 user
5 users
CA Network Plug-in 10 users
40 users
128 users
CA Thin Client
Thin Client Server Connection
CSTA Multiplexer Multiple CSTA Connection
CTI Licence
3rd Party CTI link CTI interface
Partner Licence
Poltys Communication Bridge
Poltys CCAccounting
Poltys CCAccounting A.L.*5
Poltys CCAcc. Enterprise
Poltys CCAcc. Enterprise A.L.*5
Poltys CCView
Poltys CCView A.L.*5
Poltys CCView add. PBX
Poltys CCView add. PBX A.L.*5
Poltys Number notice (Poltys Dialed Number Notification)
Poltys Number notice (Poltys Dialed Number Notification) A.L.*5
Poltys CCRecord SIP (4 ports)
Poltys CCRecord SIP A.L.*5 (4 ports)
1 user
5 users
Poltys CA RCS-Start
10 users
128 users
1 user
5 users
Poltys CA RCSExtend
10 users
128 users
4 users
8 users
Poltys CCRecord
12 users
Analogue
16 users
24 users
4 users
8 users
Poltys CCRecord
12 users
Analogue A.L.*5
16 users
24 users
8 users
Poltys CCRecord
16 users
Digital
24 users
8 users
Poltys CCRecord
16 users
*5
Digital A.L.
24 users
1 port
Poltys CCRecord PRI
2 ports
1 port
Poltys CCRecord
PRI A.L.*5
2 ports
1 user
Poltys CCView
Supervisor
5 users
1 user
Poltys CCView
Supervisor A.L.*5
5 users
1 user
Poltys CCView
CRM P-up
5 users
Poltys CCView CRM 1 user
P-up A.L.*5
5 users
1 user
Poltys CCAgent
5 users
1 user
Poltys CCAgent A.L.*5
5 users

KX-NSA901
KX-NSA905
KX-NSA910
KX-NSA940
KX-NSA949
KX-NSA010
KX-NSA020

without CA server 240 users/

with CA server 1022 users*4
1 activation key
4 activation key

KX-NSF101

1 activation key

KX-NSB0001
KX-NSB0004
KX-NSB0005
KX-NSB0006
KX-NSB0007
KX-NSB0008
KX-NSB0009
KX-NSB0010
KX-NSB0011
KX-NSB0012
KX-NSB0013
KX-NSB0014
KX-NSB0016
KX-NSB0101
KX-NSB0105
KX-NSB0110
KX-NSB0149
KX-NSB0201
KX-NSB0205
KX-NSB0210
KX-NSB0249
KX-NSB0404
KX-NSB0408
KX-NSB0412
KX-NSB0416
KX-NSB0424
KX-NSB0504
KX-NSB0508
KX-NSB0512
KX-NSB0516
KX-NSB0524
KX-NSB0608
KX-NSB0616
KX-NSB0624
KX-NSB0708
KX-NSB0716
KX-NSB0724
KX-NSB0801
KX-NSB0802
KX-NSB0901
KX-NSB0902
KX-NSB1001
KX-NSB1005
KX-NSB1101
KX-NSB1105
KX-NSB1201
KX-NSB1205
KX-NSB1301
KX-NSB1305
KX-NSB1401
KX-NSB1405
KX-NSB1501
KX-NSB1505

16 activation key

Combined total for licences:

350/system

Specifications
KX-NS500
Cortex A8 600 MHz
100 V AC to 130 V AC: 2.2 A/200 V AC to 240 V AC: 1.3 A; 50 Hz/60 Hz
Normal rated power 104 VA
7 years
Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling
Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling
DP-DTMF, DTMF-DP
20 Hz/25 Hz (selectable)
0 C to 40 C
10 % to 90 % (non-condensing)
32 party conference call (10 x 3-party conference call, 4 x 8-party conference call, etc.)

Main CPU
Power Input
Power Consumption (when fully mounted)
Memory Backup Duration
Trunk
Dialling
Extension
Mode Conversion
Ring Frequency
Temperature
Operating Environment
Humidity
Conference Call Trunk

KX-NS520
Cortex A8 300 MHz

Internal MOH port: 2 ports (Level Control: -31.5 dB to +31.5 dB per 0.5 dB)
External MOH port: 6 ports
MOH: Selectable Internal/External Music Source port

Music on Hold (MOH)

External Paging
LAN Port

1 (for LAN connection)

SLT
DPT
APT
PT-interface CS
PT-interface CS (High-density)
DSS Console and Add-on Key Module

Extension Connection Cable

Air-cooling Method
Dimension
Weight (when fully mounted)

Maximum 6 ports (Volume Control: -15.5 dB to +15.5 dB per 0.5 dB)

10BASE-T/100BASE-TX (Auto MDI/MDI-X)
1-pair wire (T, R)
1-pair wire (D1, D2)
2-pair wire (T, R, D1, D2)
1-pair wire (D1, D2)
4-pair wire (D1, D2)
1-pair wire (D1, D2)
Fan
430 mm (W) x 367 mm (D) x 88 mm (H)
Under 4.5 kg

System Feature Capacity

Item

System

Absent MessageExtension
Absent MessageSystem
Call Park Zone
Conference
COS
DID/DDI Table
Extension number
Extension Personal Identification Number (PIN)
Host PBX Access Code
Multiple Subscriber Number (MSN)
Number of Characters of Name
Printing message
Queuing Time Table
Ring Tone Pattern Plan
Simultaneous Programmers

Dialling

Capacity
1 x 16 characters
8 x 16 characters
100
3 8 parties per conference (32 parties total)
64
32 digits, 1000 entries
1 5 digits
10 digits, 1 entry/extension
10 digits, 10 entries/trunk group
10 entries per ISDN-BRI port
20
8
64
8
one system programmer + 63 personal programmers
one manager programmer + 63 personal programmers
64 personal programmers

Simultaneous Programmers
(Web Maintenance Console)

one Installer level account

32 User (User) and User (Administrator) level accounts

SMDR Call Storage

Charge Record for Hotel
Special Carrier Access Code
Tenant
Time Service Holiday
Verification Code
Verification Code Personal Identification Number (PIN)
Emergency Call
Hot Line
Key Pad Protocol Dial (ISDN Service Access)
Personal Speed Dialling
Quick Dialling
Redial
System Speed Dialling
One-touch DiallingPT
One-touch DiallingPS

1000 calls (Without SD card)/40000 calls (With SD card)

1000 calls (Without SD card)/10000 calls (With SD card)
16 digits, 20 entries
8
24
4 digits, 1000 entries
10 digits, 1000 entries
32 digits, 10 entries
32 digits
32 digits
32 digits, 100 entries/extn.
8 digits, 4000 entries
32 digits
32 digits, 1000 entries/tenant
32 digits, 5000 entries/system
32 digits, 1000 entries/system

Conference Group

8 (8 members/group for Conference Group Mode,

32 members/group for Broadcast Mode)

User Group
Call Pickup Group
Idle Extension Hunting Group
Incoming Call Distribution Group
Paging Group
Groups
PS Ring Group
Trunk Group
UM Group
VM (DPT) Group
VM (DTMF) Group
P2P Group
TRS/Barring Level
TRS/Barring TRS/Barring Denied Code
TRS/Barring Exception Code

32
64
64 (16 extensions/group)
128 (128 extensions/group)
32
32
64
1
2 units x 12 ports (24 channels)
2 groups x 32 channels
32
7
16 digits, 100 entries/level
16 digits, 100 entries/level

*1

Item

ARS

Capacity

Routing Plan Table

Leading Number Table
Leading Number Exception Table
ARS Carrier
Itemised Billing Code
Authorisation Code for Tenant
Authorisation Code for Trunk Group

48 entries
16 digits, 1000 entries
16 digits, 200 entries
48
10 digits
16 digits
10 digits

Outgoing Call LogPT

100 records/extn.
1520 records/system

Outgoing Call LogPS

100 records/extn.
640 records/system

Call Log and Incoming Call LogPT

Message
Waiting
Incoming Call LogPS + Incoming Call
Distribution Group

Voice
Message

100 records/extn.
3040 records/system
100 records/extn. or group
Total 2560 records/system

Message WaitingPS + Incoming Call

Distribution Group

256

Message WaitingPT + SLT

Outgoing Message (OGM)
OGM Total Recording Time
Build-in Simplified Voice Message (SVM)
SVM Total Recording Time
Number of Channel for SVM

256
64
Approx. 20 minutes
125 messages
120 minutes
2 ch

Billing items for guest rooms

1000 records/PBX (Without SD card)/

10000 records/PBX (With SD card)

Hotel Operator
Charge Rate
Charge Denomination
TIE Line Routing and Modification Table
Leading Number
Networking PBX Code
NDSS: Monitored PBXs
NDSS: Registered Extensions for Monitor PBX

4
7 digits including a decimal
3 currency characters/symbols
32 entries
3 digits
7 digits
8
250
500 subscriber mailboxes
1 System Manager mailbox
1 Message Manager mailbox
40h/200h/400h (SD XS/S/M)
1 - 60 min (programmable)
Unlimited for two-way recording
24 ch
Max: 360s
Up to 200

Hospitality
and Charge
Management
Features

Mailboxes
Total Recording Time
Maximum Message Length
Unified
Messaging

Number of Channel for UM

Length of Personal Greeting
Custom Service
Group Distribution List

Service Group
Unified Messaging Ports
Users (User)
Web
Maintenance Users (Administrator)
Console
Installer
Accounts
Password (all account types)
ACD Report Number of Call log for ACD report

User: 4 groups, 40 members per group

System: 20 groups, 200 members per group
64 entries
24 ports
492 accounts
8 accounts
1 account
4 16 characters
300,000*1

Basis of the number 5,000 (calls per day): Ex. 25 (agent) x 20 (call/hour . agent) x 10 (hour/day)

For the latest information, please refer to the manual.

Some operations may vary depending on the type of telephone or Activation Key being used. Please consult a Panasonic sales company for details.

Design and specifications are subject to change without notice.

MG-PBXL003EN 1411ITP-4