Professional Documents
Culture Documents
11
Release Notes
Landmark/EAME
Hill Park South
Springfield Drive
Leatherhead, Surrey GU22 7NL
England
Tel: 011-44-1372 868-600
Fax: 011-44-1372 868-601
Help Desk: 011-44-1372-868-686
Email: eame_helpdesk@lgc.com
Landmark/The Americas
Building 1, Suite 200, 2101 CityWest
Houston, TX 77042
P.O. Box 42806, Houston, TX 77242
U.S.A.
Tel: 713-839-2000
Help Desk: 713-839-2200
Fax: 713-839-2168
Email: support@lgc.com
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Requirements . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fixed Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Known Problems . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacting Support . . . . . . . . . . . . . . . . . . . . . . . 13
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Landmark/Asia Pacific
11th Floor Menara Tan & Tan
207 Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
Tel: 011-60-3-2164-1121
Fax: 011-60-3-2164-1135
Help Desk: 011-61-8-9481-4488
Email: apsupport@lgc.com
Landmark
Introduction
As part of the Engineers Desktop, Data Analyzer provides the next generation of
integrated, cross domain, well operations, and design data analysis. This easy-to-use
application provides a powerful domain focused query tool for drilling and completions
engineers. It enables engineers to realize maximum value from all well information
collected. Data Analyzer provides the ability to easily build both simple and complex adhoc queries against drilling and completions data. These queries can be generated using
the same user-defined labels and data input structure familiar to the Engineers Desktop
Drilling applications.
Data Analyzer does not impose data selection restrictions or force the user to follow a
particular workflow. The full extent of the drilling and completions data set, within the
Engineers Data Model (EDM), is available to all users. Engineers can create queries to
select information, which was created in the Engineering applications or captured during
well operations using OpenWells. This supports access to data and promotes effective
decision making enabling engineers to compare and contrast any type of information and
benchmark operations.
EDM Data Analyzer supports integration with OpenWorks and the DecisionSpace
application suite through population of knowledge attachments which can be viewed
within AssetView KM, which will be released with EDM platform support later in 2004.
EDM Data Analyzer is also integrated into iWellFile, the next generation intranet reporting
and data analysis web site due to be released later in 2004.
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Data Analyzer queries are stored within the EDM database so that they may be shared
amongst all engineers. This promotes consistent analysis and query re-use. Each user
has access to System queries (available to all users) and also their own private user
queries. Data Analyzer queries are easily transferred between EDM systems through a
simple file transfer mechanism.
Landmark
System Requirements
Refer to the System Requirements section of the Engineers Desktop R2003.11 Summary
Level Release Notes.
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Landmark
Installation
The Engineer s Desktop software is delivered on multiple CD-ROMs, Volumes 5, 6, 7,
and 15. You can install all of the Engineer s Desktop applications using the Common
Installer. For complete information on mounting the CD-ROMs and installing from CDROMs, please refer to the EDT_Installation_Guide.pdf located on CD Volume 5 in
\Products\EDT\Docs.
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If you do run into problems, please refer to the Installation Troubleshooting section in the
EDT_Installation_Guide.pdf.
Landmark
Licensing
For Engineers Desktop Release2003.11, all PC and UNIX products including the
Engineers Desktop applications support use of FLEXlm licensing, which is the only
licensing mechanism supported by Landmark. FLEXlm licensing has been supported with
past releases, so many clients will already be using this licensing mechanism. FLEXlm
licensing is available for networked application and standalone application use. FLEXlm
standalone licensing may be used in conjunction with a network card or through a FLEXlm
dongle (bitlock) where no PC network identification is possible.
Previous versions of the Drilling applications and the Production & Economics
applications supported use of a proprietary Landmark licensing mechanism called
Netsecure for networks. Additionally, Sentinel bitlocks attached to a PCs parallel port
could be used for licensing of standalone installs, Crypkey licensing was also supported
for standalone installs. Use of Netsecure, Sentinel bitlocks and Crypkey has been
discontinued by Landmark and is not supported for use with Release2003 products.
Due to changes with Landmark's licensing mechanism, customers who have previously
installed and run EDM 2003.5 only need to add EDM licenses as stated above in order to
run R2003.11 applications. However, clients who have not previously installed and used
EDM 2003.5 applications (e.g., are upgrading from W2000 versions of the Engineering
applications direct to R2003.11) must re-license their products as well as add EDM
licenses by contacting their local Landmark representative. Refer to the LAM 2003.0Windows Release Notes (LAMReleaseNotes.pdf), located in the
\Products\EDT\Install\LAM folder on CD 5, for details.
IMPORTANT! If you have a version of LAM server older than 7.2e (Release 2003.0 and later), you
must uninstall it before installing the LAM 2003 server.
Failure to uninstall all previous versions of LAM Server before installing LAM Server 2003 will result in
a duplicate FLEXlm service that replicates itself until it crashes Windows.
The procedures for uninstalling LAM server are detailed in the section LAM Server - Uninstallation
Notes in the LAM 2003.0Windows Release Notes (LAMReleaseNotes.pdf), located in the
Products\EDT\Install\LAM folder on CD 6. Products that were licensed under the older server will still
work with the new LAM server.
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The EDM 2003.11 applications require that a new EDM license feature be available from
the customer's licensing server in order for the Engineer's Desktop applications to run.
The EDM license is handled as a Group Checkout for each application user on a particular
PC. Only one EDM license is checked out for all Engineer's Desktop applications being
run by a user on a single machine. Therefore, clients will need to acquire a set of EDM
licenses based on their expected concurrent user level. Please contact your local
Landmark representative for EDM licensing.
Landmark
IMPORTANT! If you are using a FLEXlm dongle (bitlock), you must install FLEXlm 7.2i on the
standalone or client machine.
To install FLEXlm 7.2i for bitlocks (either parallel or USB):
1. Go to your installed \LAM\bin folder, and run flexid.exe to install the bitlock drivers.
2. To request a bitlock license, run \LAM\bin\lmtools.exe. Select System Settings tab; provide the value
you see in the FLEXID9 field.
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Landmark
The Engineers Data Model supports view of Depth information to the Well depth
reference elevations or to the system datum for the Project. This is easily achieved
through a toolbar selection.
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Data Analyzer supports the EDM Tight Access Security model. Site and Well data sets to
which the user is not authorized to view are not included within Data Analyzer result data
sets. These Sites and Wells are completely hidden from the user. Application Security is
supported in the EDM Administration utility where the EDM implementation team can
configure which users or groups are able to run the Data Analyzer and save system
queries and templates.
Landmark
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Graphics
Multi-Graph View
The Graphs tab has also been enhanced to support display of multiple graphs per query.
Using the Graph Toolbar, the user can quickly add any number of additional graphs to
their query. Toolbar options also enable the user to display one graph at a time, two
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The Graphs tab in Data Analyzer has benefited from several new features. The Graphics
Server library used to construct the graphs has been updated to the latest version. A new
Graphics toolbar has been added to enable the user to dynamically update the graph type
and content without having to use the Graph Wizard. The toolbar provides simple graph
type icons and X and Y axis selection lists to enable the user to quickly re-configure their
graph. Invert options are also available for the X-axis and the two supported Y-axis.
Landmark
graphs vertically or horizontally, or four graphs concurrently. The relative size of each
graph can be quickly changed by dragging the graph splitter bar.
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Landmark
Fixed Problems
During development, some issues reported against the previous DIMS version of the Data
Analyzer were resolved:
Description
95083
94704
301459
Printing Data Analyzer graph, not enough memory for this operation error message is
displayed
104605
106176
104652
103671
Hidden fields in spreadsheet /non spreadsheet field in DIMS should not appear in
Data Analyzer Selection Tree
158632
127335
Selection Tree should also include Hole Sections under Daily General tab
150074
To add more parameters in a query graph, one has to go back and run anther query
143992
305229
148963
157860
Would like to have each graph created on separate tab pages when creating graphs.
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D/E
Landmark
Known Problems
Through the course of development on the EDM platform a number of issues were
resolved. However, some issues remain:
Calculated Fields
EDM data storage philosophy is to try to not store calculated values e.g. TVDs. Within
OpenWells, these are displayed as virtual fields with the user not having to enter or
calculate these values. As they are not stored in the database, they cannot be queried.
Virtual Fields
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In addition to calculated fields, OpenWells displays other types of virtual fields where the
value displayed is associated to information to another area by an internal key e.g.
Formation names, Zone names. Data Analyzer does not support query of these types of
fields. Support for these will be implemented in a future release.
Landmark
Contacting Support
Landmark operates a number of Technical Assistance Centers (TACs). Additional support
is provided through district support offices around the world. If problems cannot be
resolved at the district level, Landmarks escalation team is called to resolve your
incidents quickly.
Support information is always available on the Landmark Graphics Support internet page.
Fax: 9712-672-5924
Support Mobile Phone: 971-50-551-7273
Email: eame_helpdesk@lgc.com
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Landmark
Email: apsupport@lgc.com
Australia
1800-448-488
Email: apsupport@lgc.com
Australia (Melbourne)
61-3-9820-2486
Australia (Perth)
61-8-9481-4488 or toll free 1800-448-488
8 am - 5 pm Local Time
Monday - Friday, excluding holidays
Email: soporte@lgc.com
7 am - 5 pm CST/CDT
Monday - Friday, excluding holidays
Fax: 1-713-839-3405
Email: soporte@lgc.com
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Landmark
Colombia (Bogota)
01800-915-4743
8 am - 5 pm Local Time
Monday - Friday, excluding holidays
57-1-317-6083 or 57-1-317-6756 or
57-1-317-6106 or 57-1-317-6150
Fax: 57-1-317-5670
Email: soporte@lgc.com
8 am - 5 pm Local Time
Monday - Friday, excluding holidays
Fax: 59-32-261-835
Email: soporte@lgc.com
Egypt (Cairo)
20-2-517-3095
(ask for Landmark Technical Support)
Indonesia
001-803-61284
Email: apsupport@lgc.com
Email: apsupport@lgc.com
Indonesia (Jakarta)
62-21-526-5555 or
toll-free 001-803-61284
Japan
00531-61-0021
Email: apsupport@lgc.com
Malaysia
1800-803-687
Email: apsupport@lgc.com
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China
10-800-6100-253
Landmark
New Zealand
0800-400-555
Email: apsupport@lgc.com
Nigeria (Lagos)
234-1-262-0765
(ask for Landmark Technical Support)
8 am - 5 pm Local Time
Monday - Friday, excluding holidays
Fax: 234-1-262-0769
9 am - 6 pm Local Time
Monday - Friday, excluding holidays
Email: soporte@lgc.com
Philippines
1800-1611-0207
Email: apsupport@lgc.com
Russia (Moscow)
(ask for Landmark Technical Support)
7-095-755-8300
7 am - 5 pm CST/CDT
Local Business Days, excluding holidays
Fax: 7-095-755-8301
South Korea
00308-61-0046
Email: apsupport@lgc.com
Taiwan
0080-61-1650
Email: apsupport@lgc.com
Thailand
001-800-611-2784
Email: apsupport@lgc.com
7 am - 5 pm CST/CDT
Monday - Friday, excluding holidays
Fax: 1-713-839-3405
Email: soporte@lgc.com
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Landmark
7 am - 5 pm Local Time
Local Business Days, excluding holidays
Fax: 971-4-331-5837
Email: gulf_support@lgc.com
Venezuela (Caracas)
0-800-526-3627
7 am - 4 pm Local Time
Monday - Friday, excluding holidays Fax:58-2-9523845
Email: soporte@lgc.com
8 am - 5 pm Local Time
Monday - Friday, excluding holidays
Fax: 84-8-910-1902
Website Address
http://www.lgc.com
ftp://ftp.lgc.com
http://www.oracle.com
http://www.globetrotter.com/flexlm.htm
http://www.microsoft.com/sql/
default.asp
http://www.adobe.com
Microsoft MSDE
http://www.microsoft.com/sql/
default.asp
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Landmark
Trademarks
3DFS, 3D Drill View, 3D Drill View KM, 3DView, 3D Surveillance, Active Field Surveillance, Active Reservoir Surveillance, ADC, Advanced Data Transfer, ARIES, Asset Development Center, Asset Development
Centre, Asset Performance, AssetView, Atomic Meshing, BLITZ, BLITZPAK, CasingSeat, COMPASS, Corporate Data Archiver, Corporate Data Store, Data Manager, DataStar, DBPlot, Decision Suite, Decisionarium, DecisionSpace, DecisionSpace AssetPlanner, DecisionSpace AssetView, DecisionSpace Atomic
Meshing, DecisionSpace Decision Management Systems(DMS), DecisionSpace PowerGrid, DecisionSpace PowerModel, DecisionSpace PrecisionTarget, DecisionSpace Reservoir, DecisionSpace TracPlanner, DecisionSpace Well Seismic Fusion, DepthTeam, DepthTeam Explorer, DepthTeam Express,
DepthTeam Express3, DepthTeam Extreme, DepthTeam Interpreter, Desktop Navigator, DESKTOP-PVT,
DESKTOP-VIP, DEX, DFW, DIMS, Discovery, Discovery Asset, Drill-to-the-Earth Model, Drillability Suite,
Drilling Desktop, DrillModel, DSS, Dynamic Reservoir Management, Dynamic Surveillance System, EarthCube, EDM, eLandmark, Engineers Data Model, Engineer's Desktop, Engineers Link, EOS-PAK, Executive Assistant, ezFault, ezSurface, ezTracker, FastTrack, FieldWorks, FZAP!, GeoDataLoad, GeoGraphix
(stylized), GeoGraphix Exploration System, GeoLink, GeoProbe, GeoProbe GF DataServer, GeoProbe
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Integrated, GES, GESXplorer, GMAplus, GRIDGENR, Handheld Field Operator, I2 Enterprise, iDIMS, IsoMap, Landmark, Landmark and Design, Landmark logo and Design, Landmark Decision Center, LandScape, Lattix, LeaseMap, LMK Resources, LogEdit, LogM, LogPrep, Magic Earth, MagicDesk,
MagicStation, MagicVision, Make Great Decisions, MathPack, MIRA, Model Builder, MyLandmark, OpenBooks, OpenExplorer, OpenJournal, OpenSGM, OpenVision, OpenWells, OpenWire, OpenWorks, OpenWorks Well File, PAL, Parallel-VIP, PetroBank, PetroWorks, PlotView, Point Gridding Plus, Pointing
Dispatcher, PostStack, PostStack ESP, PowerCalculator, PowerExplorer, PowerHub, Power Interpretation,
PowerJournal, PowerModel, PowerSection, PowerView, PRIZM, PROFILE, ProMAGIC, ProMAX, ProMAX
2D, ProMAX 3D, ProMAX 3DPSDM, ProMAX MVA, ProMAX VSP, pSTAx, QUICKDIF, QUIKCDP, QUIKDIG, QUIKRAY, QUIKSHOT, QUIKVSP, RAVE, RAYMAP, RTOC, Real Freedom, Real-Time Asset Management Center, Real-Time Asset Management Centre, Real Time Knowledge Company, Real-Time
Operations Center, Real Time Production Surveillance, Real Time Surveillance, RESev, ResMap, RMS,
SafeStart, SCAN, SeisCube, SeisMap, SeisModel, SeisSpace, SeisVision, SeisWell, SeisWorks, SeisXchange, Sierra, Sierra (design), SigmaView, SimResults, SIVA, Spatializer, SpecDecomp, StrataAmp,
StrataMap, Stratamodel, StrataSim, StratWorks, StressCheck, STRUCT, Surf & Connect, SynTool, System
Start for Servers, SystemStart, SystemStart for Clients, SystemStart for Storage, T2B, TDQ, Team Workspace, TERAS, Total Drilling Performance, TOW/cs, TOW/cs The Oilfield Workstation, TracPlanner, Trend
Form Gridding, Turbo Synthetics, VIP, VIP-COMP, VIP-CORE, VIP-DUAL, VIP-ENCORE, VIP-EXECUTIVE, VIP-Local Grid Refinement, VIP-THERM, WavX, Web Editor, Web OpenWorks, Well Seismic
Fusion, Wellbase, Wellbore Planner, Wellbore Planner Connect, WELLCAT, WELLPLAN, WellXchange,
WOW, Xsection, You're in Control. Experience the difference, ZAP!, and Z-MAP Plus are trademarks, registered trademarks or service marks of Landmark Graphics Corporation or Magic Earth, Inc.