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Hotel Management System

Hotel Management System

Group 3
Fatima Al-Ghannam 200600561
Fatima Al-Tuhaifa 200700818

Advisor
Mr. Mohammad Zikaria
Prepared for:
ASSE 4311
Assessment 3
Dr.Loay Al-Zubaidi

June 20, 2011

Hotel Management System

Abstract
The project aims to build a system for managing the reservation of hotel. This system
has a front-end by using ASP.net with VB and it has a back-end of database which will be
built with Oracle by using Oracle 10g and dreamcoder for oracle. The system will be able to
add, delete and update the room, guest detail, and transaction. This system will find a
solution for recording guest detail, searching for specific guest or available room in easy
way; also it will find solution for calculating the bill automatically. The procedure of hotel
reservation has been analyzed by logging into booking web site for hotel; such as, holiday
inns web site and booking.com. Also; we installed Hotel booking system, which has been
downloaded from http://www.hotelsystems.co.uk/, for more clear understanding of
hotel reservation system. The ASP.net and VB are a new knowledge that we are going to
gain during our working in this project.
Keywords: hotel reservation system, booking, database of hotel.

Hotel Management System

Contents
Part I Introduction ... 8
1. Introduction ...................................................................................................................
.................8
2. Literature
review ............................................................................................................................
8
3. Proposed
project ...........................................................................................................................
11
a. Objective ..........................................................................................................
............ 11
b. Benefits ............................................................................................................
.............11
c. Preliminary Requirements
Analysis .............................................................................11
d. Technical RequirementsFeasibility .............................................................................12
e. Scope ...............................................................................................................
.............12
f. Visibility
Plane .............................................................................................................1
2
g. Suggested
Deliverables ................................................................................................13
h. Technical
Deliverables .................................................................................................13
Part II Use Cases ..... 16
1. Reception Use
Cases .....................................................................................................................16
a. Search Available
Room ................................................................................................16

Hotel Management System

b. Booking
Detail ..............................................................................................................
17
c. Booking
Confirmation ..................................................................................................1
8
d. Delete
Guest................................................................................................................
..18
e. Change Guest
Properties ..............................................................................................19
f. Customer
Searcher ........................................................................................................2
0
g. Reminder
Email..............................................................................................................2
1
2. Administrator Use
Cases .................................................................................................................21
a. Login
Administrator....................................................................................................
...21
b. Logout
Administrator ...................................................................................................
.21
c. Add
Room ................................................................................................................
.....22
d. Delete
Room.................................................................................................................
..23
e. Change Room
Properties................................................................................................24
f. View Financial
Report ...................................................................................................25
3. Use Cases
Diagram..........................................................................................................................
.26
Part III

Software Requirements Specifications (SRS)


..29

Hotel Management System

1. Definitions, Acronyms, and


Abbreviations......................................................................................29
2. Overview.........................................................................................................................
.................29
3. The Overall
Description...................................................................................................................2
9
4. Product
Perspective.....................................................................................................................
.....29
5. Hardware
Interfaces .......................................................................................................................
.30
6. Software
Interfaces........................................................................................................................
..30
7. Product
Functions........................................................................................................................
....30
8. User
Characteristics ...............................................................................................................
.........30
9. Apportioning of
Requirements........................................................................................................31
10.
Specific
Requirement...................................................................................................................
....32
11.
External
Interface ........................................................................................................................
....32
12.
User
Interface.........................................................................................................................
..........32
13.
Communication Inter
face ...............................................................................................................33
14.
Functional
Requirement ..................................................................................................................
33
15.
Noun Functional
Requirement.........................................................................................................35
16.
Performance
Requirement ...............................................................................................................3
5

Hotel Management System

17.
Logical Database
Requirement ........................................................................................................35
18.
Design
Constraint.......................................................................................................................
......36
19.
Standards
complain.........................................................................................................................
.36
20.
Reliability...............................................................................................................
..........................36
21.
Availability.............................................................................................................
..........................36
22.
Security..................................................................................................................
...........................36
23.
Maintainability.......................................................................................................
...........................36
24.
Portability...............................................................................................................
...........................37
Part IV Task Analysis ..38
1. System
Rules...............................................................................................................................
.......38
2. Subtasks.........................................................................................................................
....................38
3. Hierarchical Task
Decomposition ........................................................................................................41

Part V Interface ..45


1. Search ...........................................................................................................................
......................45
2. Booking..........................................................................................................................
.....................48
3. Paying............................................................................................................................
......................51
4. Guest
Detail..............................................................................................................................
...........51

Hotel Management System

5. Log
in....................................................................................................................................
...............55

Part VI Challenges ...57


Part VII Conclusion...61
Part VIII Appendix A ...62
Part IX References90

Figures
Use Cases
Figure 1: Tables
Figure 2: ER
Figure 3: Reception
Figure 4: Edities
Figure 5: Payment
Figure6: Reminder Email
Figure7: Administration
Hierarchical Task Decomposition
Figure 8: Search for available room
Figure 9: Reservation
Figure 10: Paying
Figure 11: Setting
Interface
Figure 12: Search and Update Form
Figure 13: Checking inserted date
Figure 14: Checking date
Figure 15: Notifying The User That the BookinNo is Empty
Figure 16: Search Result

Hotel Management System


Figure 17: Calendar
Figure 18: Reservation Form
Figure 19: Credit Card Form
Figure 20: Missing Field Message
Figure 21: Invalid Email
Figure 22: Payment Form
Figure 23: Booking Detail in the Payment page
Figure 24: Guest Setting Form
Figure 25: Finding information about specific guest
Figure 26: Finding all Guests' information by clicking the all button
Figure 27: Confirmation Message
Figure 28: Login Form
Figure 29: Log in Error Message
Figure 30: Login

Hotel Management System

Tables

Table 1: Hotel Management User Interface Screens

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Part I

1.1- Introduction
The following proposed system aims to develop web application for facilitating
reservation process at hotel. The system provide the reception an easy way for searching
on rooms, listing off rooms, inserting the client information, getting details about specific
client, making a reservation for rooms and doing payment process. This system will be built
by two students of Prince Mohammed Bin Fahed University. They are Fatimah Al Tuhaifa
with ID 200700818 and Fatimah Al Ghannam with ID 200600561
The project consist of two main parts: building solution for data base for storing and
representing metadata in easy way, building a receptions interface that allows the
reception for inserting, deleting, updating, modifying and representing of metadata.
1.2- Literature review

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Louw,D,(2006, may 10). Description with UML for a Hotel Reservation


System.Retrieved from http://www.liacs.nl/assets/Bachelorscripties/200608JanneLouw.pdf.Developed a hotel management system that can be used online. This
system allows the guests to do their booking online by them self. Some of tasks that the
system can do are providing a query for arriving date and the length of staying, providing
the number of On rooms, view all available rooms and provides the user the ability to
choose one or more of them, recording kind of guests and how many going to be in the
single room, providing the cost of booking, asking the users if they want additional service;
such as, diner or breakfast, storing the guests details; like, name, address and telephone,
asking the user for confirmation, final confirmation views with the detail of booking and the
guests can review or cancel the booking.
For more understanding to the system the author provided some figures with
explanation. The first figure shows the relationship between the end user and the
webserver and how the users interface start and the application is done step by step. The
second figure shows the relationship between the user and the screen. The screen transfer
HTML codes to interface and when the user interact with it some process are done then the
screen shows another pages. While the third figure shows how each page is related to each
other.
The user can go to the next page by three ways. The first one is the user after
inserting his/her information goes through pages in sequence way. The second way by
navigation and this way provide the user the ability to go to the pervious pages or to the
login page. The final one is one the user insert unaccepted the page will keep the recent
page.

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This article is almost a UML designing. ASP.net is one of the suggested tools for
building this system. This system common with our system in with some of reservation
process; such as, storing the customer information and choosing the payment method.
Also, this system used ASP.net as our system but it differs in the kind of user, this system is
used online by the guest while our system is used locally by the employee of the hotel [3].
Fernandez,E& Yuan, X,(1999). An Analysis Pattern for Reservation and Use of
Reusable Entities.PloP 1999 conference, Retrieved from
http://hillside.net/plop/plop99/proceedings/Fernandez2/reservAnalysisPattern3.PDF.An
Analysis Pattern for Reservation and Use of Reusable Entities is an article that focuses on
the pattern for making a reservation for hotel. This article is written by Fernandez and Yuan.
First it goes through the problem then solution, requirements and consequences. The article
is supported with some diagrams that make the understanding more clear.
The problem occurs when the user needs to reserve a hotel room or vehicle for that
the system needs a table for hotel rooms and vehicle. In order to avoid duplicate
reservation for same room or vehicle the system needs a table for available rooms and
vehicle. Also, the user may needs to review the reservation so the system has a table for
reservation.
In the solution part the article first discussed the use case for requirements. The first
use case is making reservation, in this case the user make research for available demand
by using date. When the demand which is room or vehicle is available the user can do
reservation. The second use case is use a reserved entity. In this case when the usage of
reservation is done, the room or vehicle is recorded as available again. The third use case is
modifying the reservation. The fourth use case is cancelling the reservation.

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This system can be used for other reservation like seats for flight. Also, this system
can record the history of reservation. This system is similar to our system in making
reservation and history but differs in environment. This system is an online system and the
guest is the one who is responsible for reservation while our system is local system and the
reception is the one who is responsible of reservation [1].
Lauesen, S, (2003),Task Descriptions as Functional Requirements, I E EE C o m p u t e
r S o c i e t y, Retrieved from http://www.itu.dk/~slauesen/Papers/IEEEtasks.pdf. The author
wrote a paper to describe the functional requirement for hotels and hospitals. Theses
functional requirements indicate what the system shall do, data requirements indicate what
it shall store, and quality requirements indicate how quickly or how easily it shall perform.
This article focuses on functional requirements, which usually describe a system's input,
output, and the relationship between the two.
The article has 3Unified Modelling Language use case diagram between the
receptionist and the hotel system. The first UML deals only with the computer system's
actions; the second a use case that specifies separate human and computer actions; and
the last is a task descriptions, which do not separate human and computer actions. These
UML diagram helps us to understand the functional requirements a hotel management
system.
Also the article include figures, each figure describe subtasks. The first figure is a task
descriptions for a hotel's reception work area. The second figure is a tasks and support
description of hotel check-in. The last figure describe high-level tasks for innovation and
business process redesign.

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This system is similar to our system in the solutions that going to be provide to the
user. Such as finding a room for guest, and receive service [2].
http://owl.english.purdue.edu/owl/resource/560/01/.This web site provides us with the way
of writing a proposal or essay with APA style.
1.3- Proposed Project
1.3.1 Objectives
Developing hotel reservation system solution.
1.3.2 Benefits:
1.3.2.1
The system will have history about reservation and guest so that can be called
whenever they are needed which helps in checking any mistake.
1.3.2.2
Making the reservation easier.
1.3.2.3
Finding the available room in short time.
1.3.3 A Preliminary Requirements Analysis:
1.3.3.1)

Database :

i) To store reservation detail.


ii) To store guest detail.
iii) To store payment detail.
iv) To store rooms information.
1.3.3.2) Web Interface:
a) Reception Side:
i)
Allow the reception to modify, add or delete reservation.
ii)
Allow the reception to modify, add or delete guest detail.
iii)
Allow the reception to provide the guest with the payment detail.
iv)
Display list of on and off rooms.
v)
Search about specific guest.
vi)
Display detail about reservation.
1.3.4 Technical Requirements-Feasibility:
1.3.4.1) Database: the data will be hosted on an Oracle database. Our group will build
the tables and their requirements as needed for controlling the system.

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1.3.4.2) Web: our group will develop the web application with Visual Studio 2008 using
asp.net and Visual basic.
1.3.5 Scope:
The system provide the employee who works in the reception the ability to do
reservation for the hotel guests; by searching for available rooms, inserting the guest
information, making the reservation and the payment process. This system is build using a
database that will be hosted an Oracle database and a web interface using the Visual
Studio 2008 ASP.net. In this project there are one model: The reservation model accept the
guest details, rooms details, card details and date on check in and checkout. Also, deals
with the hotel rooms by adding and removing rooms.
1.3.6 Visibility Plan :
Internal The group will meet weekly on Sunday and Tuesday morning from 8:00 am to
12:00 pm and with Mr. Mohammad Zikria on Wednesday morning from 9:00 am to 10:00
am to discuss progress and problems. Meeting minutes will be kept track of and sent to all
members of the Group for reference. Any additional communication will be done via email
or through other collaboration tools such as document sharing. In addition, the source code
will be stored at all members PCs, a repository for the project. All source code will be
documented carefully before being submitted to the repository. The progress of the
principal activities and major milestones will be closely monitored and compared with the
schedule. During the regular meetings, progress will be compared to our chart, which will
be drafted after the completion of the requirements study when the tasks are identified and
assigned.

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1.3.7 Suggested Deliverables:


1.3.7.1) Requirements Analysis a document and a presentation to go over the
formal requirements of the project, both functional and non-functional. This
deliverable ensures that the Group is working on a system that closely
matches to the wishes of the Client.
1.3.7.2) Design Document a document and a presentation to go over the design of
the system. This is the Groups opportunity to go over how the project is to
be implemented to the Client.
1.3.7.3) Source Code a document, presentation along with the source code of the
final completed project. This final deliverable wraps up and concludes the
project.
1.3.8 Technical Deliverables:
1.3.8.1) A database with tables that going to support the system. These tables will be
used to store the information that are needed for reservation and payment;
such as, guests detail, rooms detail, reservation date and employees, who do
the reservation, detail.
1.3.8.2) A reception interface to add, delete and modify for reservations, guests, rooms,
employees and payments. Searching for specific guest and reservation

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The relationships between the tables: Figure 1:


Tables
1. The relationship between Customers to Transaction is one to many.
2. The relationship between Identify Customer to Customers is one to one.
3. The relationship between Room Category to Booking Detail is one to many.
4. The relationship between Booking to Booking Details is one to one.
5. The relationship between CredCard to Pyment is one to one.
6. The relationship between Employees to Transaction is one to many.
7. The relationship between Transaction Details to Transaction is one to one.
8. The relationship between Transactions Details to Room Statues is one to many.
9. The relationship between Room Status to Room Category is one to one.
10.
The relationship between Pyment to Transaction is one to one.
11.
The relationship between Payment to Payment Modes is one to one.

Hotel Management System

Figure
2

18

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Part II Use Cases

2.1 Reception Use Cases


2.1.1 Search available room
Goal: Reception search for available room.
Actors:

Reception
System

Preconditions:
The reception must insert the check-in and check-out date.
Triggers:
The reception clicks the button " Search "
Basic Scenario :
1.
2.
3.
4.
5.

The reception specify the check-in and check-out date.


The reception add room type.
Reception clicks on the button " Search ".
The system will show the available rooms with their type on the determined dates.
The reception choose the rooms the customer prefer depends on the floor number

and the view and clicks the button "Booking"


6. System will take the reception to the booking details page.
Post conditions: The reception searched for the available rooms.
2.1.2 Booking Details

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Goal: Insert the booking details.


Actors:

Reception
System

Preconditions:
The reception must be done with the room search.
Triggers: Reception click on the button " Save"
Basic Scenario:
1. Check-in date, check-out date and the first six rooms that have been chosen will
upper automatically.
2. The reception fill the Guest Details " First and last name, Address, e-mail, telephone
number and finally the guest identification number" .
3. Then the reception must fill the guest credit card information " Credit card number,
credit card holder name, and the credit card expire date".
4. Then the reception clicks on "Save" to save all the information in the database.
5. The system will check the information before saving it in case the reception forget to
insert any of the important information.
Post condition: The reception have completed the booking details.

2.1.3 Payment
Goal : Reception Confirms the room booking.
Actor:

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Reception
System

Preconditions: Reception must be done with the room search and the booking details.
Triggers: Reception clicks button "Confirm"
Basic Scenario:
1. The booking details will upper on a table automatically.
2. There will be a booking number so the reception can do motivation for the booking on
the future.
3. The reception will specify the payment date and the mood " Cash, check, or credit
card"
4. The credit card number and the total cost will upper automatically on the page.
5. After completing all the payment details the reception clicks on confirm.
Post Condition: The room booking will be confirmed.
2.1.4 Delete Guest
Goal: Delete a guest form the system.
Actors:

Reception
System

Preconditions: Reception must be able to access the system via a web browser.
Triggers: Reception clicks button "Delete Guest"
Basic Scenario:
1. Reception clicks button to initiate the delete process.

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2. System prompts the Administrator to select a guest by searching using the guest
identification or viewing a list of guests.
3. System display guest information.
4. System confirms deletion of selected guest.
5. System displays home page.
Post conditions: A guest has been deleted within the system.
2.1.5 Change Guest Information
Goal: Alter properties such as telephone number or email of the guest.
Actors:

Reception
System

Preconditions: Reception must be able to access the system via a web browser.
Triggers: Reception clicks button "Change Guest Properties"
Basic Scenario:
1. Reception clicks the button to initiate change guest properties process.
2. System prompts the Administrator to a guest by searching using the guest
identification or viewing a list of guest.
3. System displays the guest properties.
4. System alters the guest properties.
5. System displays the home page.
Post conditions: A room has been altered within the system.
2.1.6 Customer Search
Goal: Modify or delete a customer information.

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Preconditions: The customer information should be on the database.


Triggers:
The reception searches for customer by his ID or view all the customers list.
Basic Scenario:
1. After the reception search's for a customer his information will upper on the page
"First and last name, address, telephone number, and his email".
2. There are two options either to modify the customer information or to delete the
customer.
Post Condition: The customer details will be modified or deleted.

2.1.7 Remainder Email


Goal: Send a reminder email to the guest two date before the check in date.
Preconditions: Reception must be able to access the system via a web browser, Booking
details must be on the database.
Triggers: Reception clicks button "Reminder Email".
Basic Scenario:

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1. The Reception clicks to view a list with the entire guest who will check in after 2 days.
2. The Reception clicks "Send" to send a remainder email to each guest.
2.2 Administrator Use Cases
2.2.1 Login Administrator
Goal: To login to an Administrator account with the system.
Actors:

Administrator
System

Preconditions: Administrator account must already be registered.


Triggers: Administrator clicks button to "Login"
Basic Scenario:
1.
2.
3.
4.

Administrator clicks button to initiate process.


System prompts the Administrator for User name and password.
System verifies information.
System display rooms details home page to Administrator.

Post Conditions: The administrator is logged into the system.


2.2.2 Logout Administrator
Goal: Logout the Administrator account on the system.
Actors:

Administrator
System

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Preconditions: Administrator must be logged-in on the system.


Triggers: Administrator clicks button "Logout"
Basic Scenario:
1. Administrator clicks button to initiate logout process.
2. System displays home page.
Post Conditions: The Administrator is logged out of the system.
2.2.3 Add Room
Goal: Add new room to the system.
Actors:

Administrator
System

Preconditions: Administrator must be able to access the system via a web browser.
Triggers: Administrator clicks button to "Add Room"
Basic Scenario:
1.
2.
3.
4.
5.

Administrator clicks the button to initiate Add room process.


System prompts the Administrator to fill out Room number, view, and type.
System validates new room information.
System creates a new room.
System displays account home page to Administrator.

Post conditions: A new room is created within the system.


2.2.4 Delete Room
Goal: Delete a room form the system.

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Actors:

Administrator
System

Preconditions: Administrator must be able to access the system via a web browser.
Triggers: Administrator clicks button "Remove Room"
Basic Scenario:
1. Administrator clicks button to initiate the remove process.
2. System prompts the Administrator to select a room by searching using the room
number or viewing a list of rooms.
3. System display room information.
4. System confirms deletion of selected room.
5. System displays account home page to administrator.
Post conditions: A room has been deleted within the system.
2.2.5 Change Room Properties
Goal: Alter properties such as view or type of the room.
Actors:

Administrator
System

Preconditions: Administrator must be able to access the system via a web browser.
Triggers: Administrator clicks button "Change room Properties"
Basic Scenario:
1. Administrator clicks the button to initiate change room properties process.

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2. System prompts the Administrator to select a room by searching using the room
number or viewing a list of rooms.
3. System displays the room properties.
4. System alters the room properties.
5. System displays the account home page to Administrator.
Post conditions: A room has been altered within the system.

2.2.6 View Financial Report


Goal: View a financial report for specific time.
Actors:

Administrator
System

Preconditions: Administrator must be able to access the system via a web browser.
Triggers: Administrator clicks button " Report".
Basic Scenario:
1. System prompts the Administrator to select two dates.
2. System will display the revenue for that specific time.

Hotel Management System

2.3 Use Cases Diagrams


2.3.1 Reception UsesCases Diagrams:

Figure 3: Reception

28

Hotel Management System


Figure 4: Edities

Figure 5: Payment

Figure6: Reminder Email

29

Hotel Management System

2.3.2 Administration UseCase Diagram:

Figure7: Administration

30

Hotel Management System

Part III

31

Software Requirements Specifications

The following subsections of the Software Requirements Specifications (SRS) document


provide an overview of the entire SRS.
3.1

Definitions, Acronyms, and

Abbreviations.
SRS Software Requirements Specification
HMS Hotel Management System
Subjective satisfaction The overall satisfaction of the system
End users The people who will be actually using the system
3.2

Overview

The SRS is organized into two main sections. The first is The Overall Description and
the second is the Specific Requirements. The Overall Description will describe the
requirements of the HMS from a general high level perspective. The Specific
Requirements section will describe in detail the requirements of the system.

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3.3

32

The Overall Description

Describes the general factors that affect the product and its requirements. This section
does not state specific requirements. Instead it provides a background for those
requirements, which are defined in section 3, and makes them easier to understand.
3.4

Product Perspective

The HMS is an independent standalone system. It is totally self contained.

3.5 Hardware Interfaces


The HMS will be placed on PCs throughout the hotel.
3.6Software Interfaces
All databases for the HMS will be configured using Oracle 10g. These databases include
hotel rooms and customers information. These can be modified by the end users. The
room database will include the room numbers and if they are vacant or occupied. The
customers' information database will contain all the information of the customer such as
first name, last name, phone number, credit card number, confirmation number, check in
date, check out date and timeetc.
3.7

Product Functions

Reservation and Booking System

Allow the reception to modify, add or delete reservation.


Allow the reception to modify, add or delete guest detail.
Allow the reception to provide the guest with the payment detail.
Display list of on and off rooms.
Search about specific guest.

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Display detail about reservation.

General Management Services and Automated Tasks System

Allow the administrator to modify, add or delete the room.


View a daily, weekly and monthly report.
3.8

User Characteristics

Educational level of HMS computer software Low


Experience of HMS software None
Technical Expertise Little

3.9

Apportioning of Requirements

The audio and visual alerts will be deferred because of low importance at this time.

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3.10Specific Requirements
This section contains all the software requirements at a level of detail, that when combined
with the system context diagram, use cases, and use case descriptions, is sufficient to
enable designers to design a system to satisfy those requirements, and testers to test that
the system satisfies those requirements.
3.10.1

External Interfaces

The Hotel Management System will use the standard input/output devices for a personal
computer. This includes the following:

Keyboard

Mouse

3.10.2

User Interfaces

The User Interface Screens are described in table 1.


Table 2: Hotel Management User Interface Screens
Screen Name
Login
Reservation

Description
Log into the system as Administration
Retrieve button, update/save reservation, cancel
reservation, modify reservation, , accept payment

Hotel Payment
Customer Record
Administer Rooms
Reports

3.10.3

type/credit card
Accept payment for room.
Delete or update customer records
Add, modify and delete rooms.
Select, view

Software Interfaces

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The system shall interface with an Oracle.


3.10.4

Hardware Interfaces

The system shall run on a Microsoft Visual Basic (ASP.net).


3.10.5

Communication Interfaces

The system shall be a standalone product that does not require any communication
interfaces.
3.11Functional Requirements
Functional requirements define the fundamental actions that system must perform.
The functional requirements for the system are divided into two main categories,
Reservation/Booking, and Management. For further details, refer to the use cases.
1. Reservation/Booking
1.1. The system shall record reservations.
1.2. The system shall record the customers first name.
1.3. The system shall record the customers last name.
1.4. The system shall record the mobile number.
1.5. The system shall record the room number.
1.6. The system shall display the default room rate.
1.7. The system shall record the customers email.
1.8. The system shall generate a unique confirmation number for each
reservation.
1.9. The system shall automatically show the customers that have reservation
after two days and send a reminder email to them

Hotel Management System


1.10.

36

The system shall record the expected

check-in date.
1.11.

The system shall record the expected

checkout date.
1.12.

The system shall allow reservations to

be modified without having to reenter all the customer information.


2. Management
2.1.

The system shall allow for the

addition of rooms.
2.2.

The system shall allow for the

deletion of rooms.
2.3.
modification of rooms.

The system shall allow for the

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3.12Nonfunctional Requirements
Functional requirements define the needs in terms of performance, logical database
requirements, design constraints, standards compliance, reliability, availability, security,
maintainability, and portability.
3.12.1

Performance Requirements

Performance requirements define acceptable response times for system functionality.

The load time for user interface screens shall take no longer than two seconds.

The log in information shall be verified within five seconds.

Queries shall return results within five seconds.

3.12.2

Logical Database Requirements

The logical database requirements include the retention of the following data elements.
Booking/Reservation System

Customer first name

Customer last name

Customer address

Customer phone number

Assigned room

Default room rate

Credit card number

Confirmation number

Hotel Management System

Expected check-in date

Expected check-out date

Payment type

3.12.3

38

Design Constraints

The Hotel Management System shall be a stand-alone system running in a Windows


environment. The system shall be developed using Oracle and ASP.net.
3.12.4

Standards Compliance

There shall be consistency in variable names within the system. The graphical user
interface shall have a consistent look and feel.
3.12.5

Reliability

Specify the factors required to establish the required reliability of the software system at
time of delivery.
3.12.6

Availability

The system shall be available during normal hotel operating hours.


3.12.7

Security

Customer Service Representative will have access to the Reservation/Booking. Managers


will be able to log in to the Hotel Management System and will have access to the
Management subsystem.
3.12.8

Maintainability

The Hotel Management System is being developed in ASP.net.Visual studio is one of the
products that are used for building the system. This product is chose because it provides

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39

the user developers a compelling development environment for Windows and. NET
platforms. This product helps in building Windows application, console application, Windows
service, Windows mobile applications, ASP.NET application and ASP.NET web services with
C++, C#, VB or J#. Also, you can add additional tools that help in building interface in easy
way. For the end user, the ASP and VB is used in developing Hotel Management System.
Also, it helps in creating Crystal report and connection with the database by using ODB. The
other product that has been chosen is Oracle Database 10g Express Edition. It has been
chosen for the background of the system. As it can build the tables and quires in easy way
and connected with the end user in effective way.
3.12.9

Portability

The Hotel Management System shall run in any Microsoft Windows environment.

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Part IV Task Analysis

Hotel management system has two use cases. First one is the administrator and the second
one is the reception side. The administrator has the permission to use all task in the system
but for the rooms setting he/she has to log into the system with successful user and
password. The reception primarily concerned with siven tasks: searching available room,
doing reservation to the available room, doing the process for paying or canceling the
booking, doing the setting for guests and credit card, finding out information about specific
booking and sending a reminder to the guests before check-in day.
4.1 System Rules
1.
2.
3.
4.
5.
6.
7.

The
The
The
The
The
The
The

reception can use the system without authentication. But his/her use is limited.
reception cannot insert the Room setting.
admin needs to log in to use the Room setting.
check in data has to be bigger or equal to the current date.
check in data has to be smaller than the check out date.
required text box has to be filled.
Booking ID, Booking Detail ID and Payment ID will be inserted automatically by

using automatically increment.

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4.2 Subtasks
searching is almost a small system that is used as a sub system in the hotel
management system to find available room. In order to do this, the reception
must know the check in day, check out day, may choose the type of view or the
type of room. Then the reception submits this information to the system and the
system will find out the available room according to this information. And the
system will generate a list of available room that meet these information. After
that the reception can choose the wanted room to do a new reservation or to do
update for old reservation. For the update process the reception will need the
booking number.

To do a reservation to the available rooms, the reception needs the names of the
required rooms. Fill the information about the guest and credit cards information.
Then the reception can submit the required detail for reservation or go back to
the home page without doing the reservation. After the reservation is done, the
system will show the reservation's detail.

The process for paying can be done after the reservation immediately or before
doing the checkout day. In order to do the paying, the reception needs to know
which booking he/she going to do the paying for. So this process needs the
booking number, payment information; such as, mode of payment, if it is cash or
by credit card the payment process needs the date of payment and the total cost.

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42

As some information of the guest or credit card exposed to be changed, the


reception needs the guest ID or the Credit Card ID and he/she needs to the new
information to do the update according the change.

Some times the hotel needs to know information about specific booking, for that
the system provides the user with ability to find this required information. In this
case, the reception needs the booking ID.

For sending a reminder to the guest, the system has a button called reminder.
When the reception clicks this button, the system will check all the check in days
and it will send a reminder to guests whose check in day after two or one days.

For doing the setting for hotel rooms and it is category, user needs to be admin
and needs to log into the system before doing the setting for the rooms. In this
setting the user can delete, update and add room. For deleting the user needs the
rooms ID. For updating the user needs the rooms ID and inserting the new detail.
For adding the, if the user want to add new room needs to know the ID for the
category and to insert new ID for the new room. If the user wants to add new
category, needs to insert new ID, rooms floor, rooms category, rooms price.

Hotel Management System

4.3Hierarchical Task Decomposition

43

Hotel Management System

Figure 8: Search for available room

44

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Figure 9: Reservation

45

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Figure 10: Paying

46

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Figure 11: Setting

47

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Part V

48

Interface

5.1 Search
this task is needed to make finding out the available rooms easier. During the searching the
system needs to ensure that there is no conflict in the chosen room. The system has to
ensure that the wanted room in the specific time is not assigned to other guest in that time.
Because the guest may demand specific rooms features; such as, the type of the room or
the view of the room, the system provide the user with the ability of choosing the type of
view and the type of the room. After the criteria of the search are determined, the system
connects with the database to find out the rooms that concerned with these required

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features.

Figure 12: Search and Update Form

49

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50

If the user insert a date that is past or the check out date is earlier than the check in date
the system will pop up a message box to notify the user about the mistake that has been

done.

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Figure 13: Checking inserted date

Figure 14: Checking date


If the user clicks Detail, Modify or Pay button without inserting the Booking ID, he/ she will
receive a message that said you have to enter a Booking ID.

Figure 15: Notifying The User That the BookinNo is Empty

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If the search is done successfully, the system generates a list of available rooms in grid
view with check box. This check box enables the user to choose the room from the grid
view. After checking the box, the user can do a new reservation or can do an update to old
reservation. The system has a text box for inserting a booking number which is needed to
find the old reservation from the database and does the change.

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Figure 16: Search Result

As the system aims to make the process in hotel management easy to the end user, the
two text boxes which are used to insert the check in date and check out date are provided
with calendar extender. So, whenever the user clicks on these two text boxes, a calendar
will show up. The user can choose date from it and it will be written automatically in the
text box.

Figure 17: Calendar

5. 2 Booking

After the submission of booking is clicked, the system willforward to booking page with
keeping the ID of the rooms and category that has been chosen by using the session. Then
the booking page will load the session in the text boxes. In addition to that, the guest detail

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54

will be needed to fill other text boxes. Some of this information is mandatory; such as, first
name, last name, ID and email. The first name and last name are mandatory to help the
reception to ensure who reserve the specific room. ID helps in making the delete or the
update for the guest detail. On the other hand, the email is important for sending the
remainder to the user.

Figure 18: Reservation Form


Also, this page has a required for inserting the credit card information which has three
requirements. One for credit cards ID, the second one for holders name and the third one
for expired date. As the credit cards ID is important in doing cancel or updating to the
credit card this field is mandatory.
When the user fills all mandatory information, has two choices, one is to click the save
button which will transfer the page to bookings details page. And the second one is to click

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the exit button which will transfer the current page to the home page which is the search
page.

Figure 19: Credit Card Form

For preventing the user to do a reservation when there is any field of the mandatory is
empty, when the save button is clicked the system will check if any of the mandatory field
is empty or not. If one of them field is empty, the system will not do the booking and it will
pop up a message box that notifies the user about the empty field.

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Figure 20: Missing Field Message

Because the user could insert Invalid e mail address, the system is provided with the
checker that going to check if the email address is written correct or not. The checker will
check if the email address has a @ character and if it has a dot (.) character. If the written
email is unveiled, a message will be written that tells the user that the email is Invalid.

Figure 21: Invalid Email

5.3 Paying

after the reservation are done, the user can transfer to the home page or can transfer to

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the paying page. In the paying page, session is used to provide the page with grid view of
the guest detail who want to do payment and his/her reservations detail. Also, this page
has a text box for booking detail, which will be field automatically by the session value,
also, it has a text boxes for total cost, payment date and credit card. In addition to that, it
has drop down list for payment mode. The total cost calculates and field automatically.

Figure 22:

Payment Form

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Figure 23: Booking Detail in the Payment page

5.4 Guest Detail

the reception can get all information about specific guest. He/ she can know the guest's
first name, last name, telephone, email, address, his/her reservation room and payment
statue by inserting a booking number and clicking on detail button. Also, the web site has a
text boxes for enabling the reception to do update or delete the guests detail.

Figure 24:
Guest Setting Form

Hotel Management System

Figure 25: Finding information about specific guest

Figure 26: Finding all Guests' information by clicking the all button

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When the delete button is clicked message will show up to ask the user if he/she is sure
that he/she want to delete, if he/she clicks Yes the delete will be done. But if he/she clicks
No, nothing will be happen.

Figure 27: Confirmation Message

5.5 Log in
the administrator who is responsible for doing rooms setting. but before doing the room
setting the administrator has to log in. the system has a authentication for the
administrator when he/she log in will be in the home page but if he/she try to use the room
setting page without log in the system will transfer him/her to the log in page.

Figure 28: Login Form

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If the administrator inserts wrong username or password the system will notify the user by
the mistake.

Figure 29: Log in Error Message

If the login is done successfully, the web page will transfer to the home page or to
application that wanted to use before login. If the page transfer to the home page, the
home page will has the name of the username and the log out.

Figure 30: Login


Report

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The web site has two different types for financial report. One views the financial report for
one day. And the other is viewing financial report for specific period of time.

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Reminder
The web site will send an email to the guests before there check in date by two days.

Part VI Challenges

The real difficulty was that we do not know how to start with a language that we do not

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know anything about. We did not know if we need to write the codes or to drags things,
what are the properties and features of this language. What functions and keywords that
can help in this project; such as, in printing a table of the wanted date, taking the value
from the text box and uses it in functions, taking a single value from the data base(end
back) and uses it in the interface (end front).

The first challenge that we faced is how to deal with ASP.net and what we shall use with a
Visual Basic or a C#. we did a search for finding a solution to this, and most of the website
shows how to write a ASP codes and Visual Basic or C# codes without saying where we
have to write and because Dr.Ammar talked with us in data base theory about web
developer with Visual basic, we try to search this software and we find that we can use a
Visual Studio that has a web site developer with ASP. But until that time we do not know
where we can use the VB codes or the C# code and with keeping search and trying we find
where to put the VB or C# codes.

After that we keep searching about VB and C# to decide which support language we are
going to choose. We have tried some codes with VB and C# and the first one that worked
with us which is the VB we have depended it.

The most important step is how to connect the web with the data base (Oracle). We found
the following way:
Provider=Microsoft.Jet.OLEDB.4.0;Data Source=c:\ MymdbFile.mdb;User
ID=Admin;JetOLEDB:Database Password=You'rePassword;

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Most of the web site used this which is for Microsoft Access while our project is Oracle data
base. For that, we search for a compatible provider with Oracle. We have tried this
providers OraOLEDB.Oracle and SQLOLEDB but the solution was OraOLEDB.Oracle.1 but
even with this we got an error and we found the solution that we have to add a reference in
config page. YouTube showed as how to add this reference which is a
System.Data.OracleClinet.

Most big challenge is the date. We need the date for inserting check in date and check out
date to find the available room. And the problem was when we insert the date by using the
calendar extender, the date is inserted as mm/dd/yyyy, while the Oracle accepts it as
yyyy/mm/dd. the first solution came to our mind to do conversion to the text boxs value
from string to date. We have used this following code
Date.FromOADate(Val(txtStartDate.Text)

The insertion works well with this codes but when we do the comparing between the
current date and this conversion date, it does not work well. After a weeks, we find that we
got another problem which is this conversion converse the date to 1900 year not as the
current year. So we try to find another solution; such as,

Date.FromFileTimeUtc(Val(TextEndDate.Text)

and even this has same problem as the first one. After long searching, we found two

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solutions for this problem. One is that we can change the format of the date by using the
form attribute in the calendar extender. This can be shown in the following codes

<asp:CalendarExtenderID="CalendarExtender1" TargetControlID="txtStartDate"
runat="server" Format="yyyy/MM/dd" OnClientDateSelectionChanged="checkDate" />

the other solution is putting a commend like date_to inside the insertion the following codes
clarify this commend:

INSERT INTO booking (CHECKIN) VALUES (TO_DATE('12/31/2001','YYYY/MM/DD)

In our project we have chose the first solution which is with calendar extender.

The other challenge is how to transfer form one page to another page without losing
specific value or with transfer specific value form one page to other page. After searching,
we found that Microsoft has several solutions to this problem and our chose was by using
the session.

Session("field88") = txtStartDate.Text

one of the most important challenges is how to generate data from the data base to the
interface. (in the grid view).
We did not know exactly what feature in ASB and VB can help us. With searching we found
that we can use the data set but how we can write the SQL commend. The solution was by

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using a variable with type OleDbCommand.


In our data some field most not is null. So, when we insert the data from the interface to
the data base we must check if the text box that is going to insert to these field is null or
not. One of the solutions that we have tried is

Dim c As Control
For Each c In form1.Controls
If c.Text = String.Empty Then
MsgBox("Please Enter the " &c.Name, MsgBoxStyle.Information, "Note")
c.Focus()
End If
Next

With the above code the web will check all text box even if there is no need to check.
Also, we have tried these
CheckIn.Text<>vbNullString
CheckIn.Text.Length = 0

and the solution was If TextBox2.Text = "".

For completing our data in data base we have to get some single value from the data base
to the inter face. Then, applies it in some function or commend to insert it a gain in

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different field. For example, when we want to calculate the total cost we have to get the
price from the data base to the VB. First we used an ExecuteScalar (); but it does not work
with us. So, we have tried to solve the problem with the data set. The following codes is
the used solution;

price = myDataSet.Tables("R").Rows(0).Item("Rprice")

Part VII
Conclusion
The ability to search about specific information or detail before and after doing hotel
reservation or to organize hotel's room in easy way with customizing customer detail and
checking the valid credit card are some purpose to build system which makes dealing with
these requirement possible with easy and fast way. Hotel management system is built to
find suitable solution for reservation and customization of rooms, customers, payments and
credit cards. This system deal with the database as a end back which based on Oracle and
its interface based on ASP and Visual basic. The interface aims to make reservation and
using other tools easy to every one without needing to learn how to use. The Visual basic
has the responsibility of checking valid credit card, exist of customer ID , finding the
available room .

Hotel Management System

Appendix A

CODES
8.1 VB And ASP

8.1.1

The code for the text box:

<asp:TextBoxID="TextBox5"runat="server">

8.1.2 Connection between the web and database:

69

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Dim Conn As New OleDbConnection("Provider=OraOLEDB.Oracle.1;Data


Source=localhost;User ID=HR;Password=amanigeama;Unicode=True")
8.1.3 Insertion from the web to the database

Dim Conn As New OleDbConnection("Provider=OraOLEDB.Oracle.1;Data


Source=localhost;User ID=HR;Password=amanigeama;Unicode=True")
Dim MyCmd As New OleDbCommand
Conn.Open()
Dim InsertCommand As New OleDbCommand
Dim CMD As New OleDbCommand
CMD.Connection = Conn
CMD.CommandType = CommandType.Text
CMD.CommandText = "SELECT RCID FROM RoomC WHERE RCID = '"& TextBox2.Text &"'"
Dim reader As OleDbDataReader
reader = CMD.ExecuteReader
If reader.Read Then
InsertCommand.Connection = Conn
InsertCommand.CommandType = CommandType.Text
InsertCommand.CommandText = "INSERT INTO RoomS(RID,RCID) VALUES(?,?)"
InsertCommand.Parameters.Clear()
InsertCommand.Parameters.AddWithValue("?", TextBox1.Text)
InsertCommand.Parameters.AddWithValue("?", TextBox2.Text)
InsertCommand.ExecuteNonQuery()

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InsertCommand.Dispose()
Conn.Close()
MsgBox(" OK ", MsgBoxStyle.Information)
ElseIf Not reader.Read Then
MsgBox(" The room category not exist in Room Category table ", MsgBoxStyle.Information)
End If

8.1.4

Deleting from the database by using the web

Dim Conn As New OleDbConnection("Provider=OraOLEDB.Oracle.1;Data


Source=localhost;User ID=HR;Password=amanigeama;Unicode=True")
Conn.Open()
Dim DeleteCommand As New OleDbCommand
DeleteCommand.Connection = Conn
Dim CMD As New OleDbCommand
CMD.Connection = Conn
CMD.CommandType = CommandType.Text
CMD.CommandText = "SELECT RID FROM RoomS WHERE RID = '"& TextBox1.Text &"'"
Dim reader As OleDbDataReader

Hotel Management System


reader = CMD.ExecuteReader
If reader.Read Then
DeleteCommand.CommandType = CommandType.Text
DeleteCommand.CommandText = " DELETE FROM RoomS WHERE RID = ? "
DeleteCommand.Parameters.Clear()
DeleteCommand.Parameters.AddWithValue("?", TextBox1.Text)
DeleteCommand.ExecuteNonQuery()
DeleteCommand.Dispose()
Conn.Close()
MsgBox(" OK ", MsgBoxStyle.Information)
ElseIf Not reader.Read Then

MsgBox(" The room ID does not exist in Rooms Table ", MsgBoxStyle.Information)
End If

8.1.5

Updating the data

Dim Conn AsNewOleDbConnection("Provider=OraOLEDB.Oracle.1;Data


Source=localhost;User ID=HR;Password=amanigeama;Unicode=True")
Conn.Open()
Dim UpdateCommand As New OleDbCommand
UpdateCommand.Connection = Conn

Dim CMD As New OleDbCommand

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CMD.Connection = Conn
CMD.CommandType = CommandType.Text
CMD.CommandText = "SELECT RCID FROM RoomC WHERE RCID = '"& TextBox2.Text &"'"
Dim reader As OleDbDataReader
reader = CMD.ExecuteReader
If reader.Read Then
UpdateCommand.CommandType = CommandType.Text
UpdateCommand.CommandText = "UPDATE RoomS set RCID=? WHERE RID =? "
UpdateCommand.Parameters.Clear()
UpdateCommand.Parameters.AddWithValue("?", TextBox2.Text)
UpdateCommand.Parameters.AddWithValue("?", TextBox1.Text)
UpdateCommand.ExecuteNonQuery()
UpdateCommand.Dispose()
Conn.Close()
MsgBox(" OK ", MsgBoxStyle.Information)
ElseIf Not reader.Read Then
MsgBox(" The room category does not exist in Room Category table ",
MsgBoxStyle.Information)
End If
8.1.6

Adding the Calendar Extender

For Adding calendar extender, the toolkitScriptManager has to be added. Then the
colander drags from the Ajax toolbox:

<asp:ToolkitScriptManagerID="ToolkitScriptManager1" runat="server">

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</asp:ToolkitScriptManager>
<asp:TextBoxID="txtStartDate"runat="server"></asp:TextBox>
<asp:CalendarExtenderID="CalendarExtender1" TargetControlID="txtStartDate"
runat="server" Format="yyyy/MM/dd" OnClientDateSelectionChanged="checkDate" />

8.1.7

Transfer value form page to another page

session that is used for saving the value of the text box:
Session("field88") = txtStartDate.Text
Session("field99") = TextEndDate.Text

8.1.8

Search Code

This following code is for doing the search for the available room:
Dim Conn As New OleDbConnection("Provider=OraOLEDB.Oracle.1;Data
Source=localhost;User ID=HR;Password=amanigeama;Unicode=True")
Dim MyCmd As New OleDbCommand
Dim myDataSet As New DataSet
myDataSet.Clear()
Conn.Open()
MyCmd.Connection = Conn
MyCmd.CommandType = CommandType.Text

Dim currentDate As Date

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currentDate = System.DateTime.Now
If txtStartDate.Text<TextEndDate.Text Then

If System.DateTime.Now<txtStartDate.Text Or System.DateTime.Now<TextEndDate.Text
Then
If DropDownList2.Items(0).Selected = True Then
If DropDownList1.Items(0).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RS.rid NOT IN
(SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <=
BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(1).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.category = '"&
DropDownList1.Items(1).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(2).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.category = '"&
DropDownList1.Items(2).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(3).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,

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RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.category = '"&
DropDownList1.Items(3).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(4).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.category = '"&
DropDownList1.Items(4).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(5).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.category = '"&
DropDownList1.Items(5).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
End If
ElseIf DropDownList2.Items(1).Selected = True Then
If DropDownList1.Items(0).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(1).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"

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ElseIf DropDownList1.Items(1).Selected = True Then


MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(1).Value &"'AND RC.category = '"& DropDownList1.Items(1).Value &"'
AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(2).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(1).Value &"' AND RC.category = '"& DropDownList1.Items(2).Value
&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(3).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.RCID, RC.Category, RC.Rprice,
RC.RFloor, RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND
RC.Rview = '"& DropDownList2.Items(1).Value &"' AND RC.category = '"&
DropDownList1.Items(3).Value &"' AND RS.ridNOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(4).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&

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DropDownList2.Items(1).Value &"' AND RC.category = '"& DropDownList1.Items(4).Value


&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(5).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(1).Value &"' AND RC.category = '"& DropDownList1.Items(5).Value
&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"

End If
ElseIf DropDownList2.Items(2).Selected = True Then
If DropDownList1.Items(0).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(2).Value &"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC,
BOOKINGDETAIL BD WHERE ( '"&txtStartDate.Text&"' <= BD.CheckIn AND
'"&TextEndDate.Text&"' >= BD.CheckOut) AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(1).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(2).Value &"'AND RC.category = '"& DropDownList1.Items(1).Value &"'

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AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(2).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(2).Value &"' AND RC.category = '"& DropDownList1.Items(2).Value
&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(3).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(2).Value &"' AND RC.category = '"& DropDownList1.Items(3).Value
&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"
ElseIf DropDownList1.Items(4).Selected = True Then
MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(2).Value &"' AND RC.category = '"& DropDownList1.Items(4).Value
&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"

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ElseIf DropDownList1.Items(5).Selected = True Then


MyCmd.CommandText = "Select RS.rid, RC.RCID, RC.Category, RC.Rprice, RC.RFloor,
RC.Rview FROM RoomC RC , RoomS RS WHERE RC.RCID = RS.RCID AND RC.Rview = '"&
DropDownList2.Items(2).Value &"' AND RC.category = '"& DropDownList1.Items(5).Value
&"' AND RS.rid NOT IN (SELECT RS.rid FROM RoomC RC, BOOKINGDETAIL BD WHERE
( '"&txtStartDate.Text&"' <= BD.CheckIn AND '"&TextEndDate.Text&"' >= BD.CheckOut)
AND RS.rid = BD.rid)"

End If
End If

MyCmd.Parameters.Clear()

MyCmd.Parameters.AddWithValue("?", txtStartDate.Text)
MyCmd.Parameters.AddWithValue("?", TextEndDate.Text)
Dim adapter As New OleDb.OleDbDataAdapter(MyCmd.CommandText, Conn)
adapter.Fill(myDataSet, "0")

GridView1.DataSource = myDataSet.Tables("0")
GridView1.DataBind()

Else

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MsgBox(" you have chose a previous data")
End If
Else
MsgBox(" the checkin data is bigger than the check out date")
End If
Conn.Close()

8.1.9

Log in code

<asp:LoginViewID="LoginView1" runat="server">
<LoggedInTemplate>
<spanclass="input">You are logged in. Welcome </span>
<asp:LoginNameID="LoginName1" runat="server" />
</LoggedInTemplate>
<AnonymousTemplate>
You are not logged in. Click the Login link to sign in.
<asp:ButtonID="button7" runat="server" onclick="button7_Click"
Text="Reminder" />
</AnonymousTemplate>
</asp:LoginView>
<br />
<asp:LoginStatusID="LoginStatus1" runat="server" />

8.1.10

Checking exit of the Customer ID Code

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82

Using reader to check if the customer ID is exit or not, before doing insert to the Guest
detail.
Dim CMD As New OleDbCommand
CMD.Connection = Conn
CMD.CommandType = CommandType.Text
CMD.CommandText = "SELECT CID FROM CUSTM WHERE CID = '"& TextBox7.Text &"'"
Dim reader As OleDbDataReader
reader = CMD.ExecuteReader

'INSERT INTO THE CUSTOMER TABLE

If Not reader.Read Then

'INSERT INTO CUTOMER TABLE


Dim InsertCUST As New OleDbCommand
InsertCUST.Connection = Conn
InsertCUST.CommandType = CommandType.Text
InsertCUST.CommandText = "INSERT INTO
CUSTM(CID,CFirstName,CLastName,Address,PhoneNUM,Email) VALUES(?,?,?,?,?,?)"
InsertCUST.Parameters.Clear()
InsertCUST.Parameters.AddWithValue("?", TextBox7.Text)
InsertCUST.Parameters.AddWithValue("?", TextBox2.Text)
InsertCUST.Parameters.AddWithValue("?", TextBox3.Text)

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InsertCUST.Parameters.AddWithValue("?", TextBox4.Text)
InsertCUST.Parameters.AddWithValue("?", TextBox6.Text)
InsertCUST.Parameters.AddWithValue("?", TextBox5.Text)
InsertCUST.ExecuteNonQuery()
InsertCUST.Dispose()
End If
reader.Close()

MsgBox(" OK ", MsgBoxStyle.Information)

8.1.11

Calculating the total cost

Dim day As Int32


Dim chi As Date
Dim cho As Date
Dim price As Int16

price = 0
chi = CheckIn.Text
cho = Checkout.Text
day = DateDiff(DateInterval.Day, chi, cho)
Dim RomPrice As New OleDbCommand

RomPrice.Connection = Conn

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84

RomPrice.CommandType = CommandType.Text
RomPrice.CommandText = "SELECT Rprice from RoomC WHERE RCID = '"& TextBox19.Text
&"'"
Dim Room As New OleDb.OleDbDataAdapter(RomPrice.CommandText, Conn)
Room.Fill(myDataSet, "R1")
price = myDataSet.Tables("R1").Rows(0).Item("Rprice")
price = price * day
myDataSet.Clear()

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8.2

Database codes

8.2.1

Tables

8.2.1.1CUSTOMER TALBE
CREATE TABLE CUSTM (
CID

VARCHAR(25) NOT NULL,

CFirstName

VARCHAR(120) NOT NULL,

CLastName

VARCHAR(120) NOT NULL,

Address
GENDER
PhoneNUM
Email

VARCHAR(255),
CHAR(2),
VARCHAR(15),
VARCHAR(25) NOT NULL,

-- updata to set a city in this table


CONSTRAINT CUST_ID_PK
PRIMARY KEY ( CID ),
CONSTRAINT CUST_ID_NN
CHECK ( "CID" IS NOT NULL ),

--Foreign Key (IDNUM) REFERENCES IdentityCustomer( IDNUM )

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);
ALTER TABLE CUSTM ADD CONSTRAINT CUST_GENDER
CHECK (Gender = 'M' OR Gender = 'F' )
;

8.2.1.2

ROOM Category TALBE

CREATE TABLE RoomC (


RCID

CHAR(5) NOT NULL,

Category

VARCHAR(30),

Rprice

NUMBER,

RFloor

VARCHAR(15),

Rview

VARCHAR(15),

CONSTRAINT ROOM_CATE_ID_PK
PRIMARY KEY ( RCID ),
CONSTRAINT ROOM_CATE_ID_NN
CHECK ( "RCID" IS NOT NULL )
);
8.2.1.3

ROOMs TALBE

CREATE TABLE RoomS (


RID
RCID

CHAR(6) NOT NULL,


CHAR(5) NOT NULL, -- we have to put 5 here because the R are 5

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CONSTRAINT ROOM_STAT_ID_PK
PRIMARY KEY ( RID ),
CONSTRAINT ROOM_STAT_ID_NN
CHECK ( "RID" IS NOT NULL ),
CONSTRAINT ROOM_STAT_CATE_ID_NN
CHECK ( "RCID" IS NOT NULL )
);
ALTER TABLE RoomS ADD CONSTRAINT ROOM_STAT_CATE_ID_FN
FOREIGN KEY ( RCID )
REFERENCES RoomC( RCID )
;
8.2.1.4

BOOKING TALBE

CREATE TABLE Booking (


BID
CheckIn

VARCHAR(10) NOT NULL,


DATE NOT NULL,

CheckOut

DATE NOT NULL,

TotalRoom

NUMBER,

TotalPrice
CID

NUMBER,
VARCHAR(20) NOT NULL,

PayStatueVARCHAR(15) DEFAULT 'Not Payed' NOT NULL,

CONSTRAINT B_ID_PK
PRIMARY KEY (BID),

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CONSTRAINT B_ID_NN
CHECK ( "BID" IS NOT NULL ),
CONSTRAINT B_CHECKIN_NN
CHECK ( "CheckIn" IS NOT NULL ),
CONSTRAINT B_CheckOut_NN
CHECK ( "CheckOut" IS NOT NULL ),
CONSTRAINT B_CID_NN
CHECK ( "CID" IS NOT NULL ),
CONSTRAINT B_PayStatue _NN
CHECK ( "PayStatue" IS NOT NULL )
);

8.2.1.5

BOOKINGDETAIL TALBE

CREATE TABLE BOOKINGDETAIL (


RBID

VARCHAR(10) NOT NULL,

BID

VARCHAR(10) NOT NULL,

RID

CHAR(6) NOT NULL,

RCID
CheckIn
CheckOut
TotalDays
TotalPrice

CHAR(5) NOT NULL,


DATE NOT NULL,
DATE NOT NULL,
NUMBER,
NUMBER,

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CONSTRAINT ROOM_BOOK_ID_PK
PRIMARY KEY ( RBID),
CONSTRAINT ROOM_BOOK_ID_NN
CHECK ("RBID" IS NOT NULL ),
CONSTRAINT BOOK_RooM_ID_NN
CHECK ( "BID" IS NOT NULL ),
CONSTRAINT ROOM_BOOK_RID_NN
CHECK ( "RID" IS NOT NULL ),
CONSTRAINT ROOM_CET_BOOK_ID_NN
CHECK ( "RCID" IS NOT NULL )
);
ALTER TABLE BOOKINGDETAIL ADD CONSTRAINT R_BOOING_ID_FN
FOREIGN KEY ( BID )
REFERENCES Booking( BID )
;
ALTER TABLE BOOKINGDETAIL ADD CONSTRAINT R_BOOK_ROOM_FN
FOREIGN KEY ( RID )
REFERENCES RoomS( RID )
;
ALTER TABLE BOOKINGDETAIL ADD CONSTRAINT R_CET_BOOK_ROOM_FN
FOREIGN KEY ( RCID )
REFERENCES RoomC( RCID )

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;
8.2.1.6

CreditCard TALBE

CREATE TABLE CreditCard (


CreditCardNo

VARCHAR(25) NOT NULL,

CardName

VARCHAR(20) NOT NULL,

CardExpir

VARCHAR(20) NOT NULL,

CONSTRAINT CREADIT_CARD_ID_PK
PRIMARY KEY (CreditCardNo),
CONSTRAINT CREADIT_CARD_ID_NN
CHECK ( CreditCardNo IS NOT NULL ),
CONSTRAINT CREADIT_CardName_NN
CHECK ( CardName IS NOT NULL ),
CONSTRAINT CREADIT_CardExpir_NN
CHECK ( CardExpir IS NOT NULL )

);
8.2.1.7

Payment TALBE

CREATE TABLE Payment (


PaymentID

CHAR(7) NOT NULL,

PaymentDate DATE NOT NULL,


TotalPrice

NUMBER,

PaymentMode VARCHAR(20) NOT NULL,

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BID

VARCHAR(10) NOT NULL,

CreditCardNo VARCHAR(25) NOT NULL,

CONSTRAINT PAYMENT_ID_PK
PRIMARY KEY (PaymentID),
CONSTRAINT PAYMENT_ID_NN
CHECK ( PaymentID IS NOT NULL ),
CONSTRAINT PAYMENT_PAY_MOD_NN
CHECK ( "PMID" IS NOT NULL ),
CONSTRAINT PAY_CREADIT_CARD_NO_NN
CHECK ( CreditCardNo IS NOT NULL ),
CONSTRAINT PAY_BID_NN
CHECK ( BID IS NOT NULL ),
CONSTRAINT PAY_PaymentDate_NN
CHECK ( PaymentDate IS NOT NULL )
);
ALTER TABLE Pyment ADD CONSTRAINT PAY_BOOKINGID_FN
FOREIGN KEY ( BID )
REFERENCES Booking( BID )
;

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ALTER TABLE Pyment ADD CONSTRAINT PAY_CREDIT_NO_FN
FOREIGN KEY ( CreditCardNo )
REFERENCES CreditCard( CreditCardNo )
;

8.2.2 Insertion into table


8.2.2.1 Some of insertion into Room category
Insert INTO RoomC( RCID , Category , Rprice , RFloor , Rview)
VALUES ( 'RC11' , 'Standard Room' , 110 , 'First Floor' , 'Sea')
;
Insert INTO RoomC
VALUES ( 'RC12' , 'Superior Room' , 130 , 'First Floor' , 'Sea' )
;
Insert INTO RoomC
VALUES ( 'RC13' , 'Standard Room' , 100 , 'First Floor' , 'PMU' )

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;
Insert INTO RoomC
VALUES ( 'RC14' , 'Superior Room' , 120 , 'First Floor' , 'PMU' )
;
Insert INTO RoomC
VALUES ( 'RC21' , 'Standard Room' , 120 , 'Secon Floor' , 'Sea' )
;
Insert INTO RoomC
VALUES ( 'RC22' , 'Standard Room' , 110 , 'Secon Floor' , 'PMU' )
;
Insert INTO RoomC
VALUES ( 'RC23' , 'Superior Room' , 130 , 'Secon Floor' , 'Sea' )
;
Insert INTO RoomC
VALUES ( 'RC24' , 'Superior Room' , 120 , 'Secon Floor' , 'PMU' )
;

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Insert INTO RoomC
VALUES ( 'RC25' , 'Deluxe Room' , 150 , 'Secon Floor' , 'Sea' )
;
Insert INTO RoomC
VALUES ( 'RC26' , 'Deluxe Room' , 140 , 'Secon Floor' , 'PMU' )

8.2.2.2 Some of insertion into RoomS


Insert INTO RoomS (RID ,RCID)
VALUES ( 'R111' , 'RC11' )
;
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R110' , 'RC12')
;
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R120' , 'RC13')
;

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Insert INTO RoomS (RID ,RCID)
VALUES ( 'R130' , 'RC14')
;
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R140' , 'RC14')
;
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R150' , 'RC12');
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R160' , 'RC11' );
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R170' , 'RC11')
;
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R180' , 'RC13')
;
Insert INTO RoomS (RID ,RCID)
VALUES ( 'R190' , 'RC12' )

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;

8.2.3 Trigger
8.2.3.1

Creating Sequence

CREATE SEQUENCE RB_ID


MINVALUE 1
START WITH 1
INCREMENT BY 1
CACHE 333

CREATE SEQUENCE PM_ID


MINVALUE 1
START WITH 1
INCREMENT BY 1
CACHE 333

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8.2.3.2

Creating Trigger

create or replace trigger PAYMENT_trigger


before insert on Pyment for each row
begin
if :new.PaymentID is null then
selectPM_ID.nextval into :new.PaymentID from dual;
end if;
end;

create or replace trigger B_trigger


before insert on Booking for each row
begin
if :new.BID is null then
selectB_ID.nextval into :new.BID from dual;
end if;
end;

create or replace trigger BD_trigger


before insert on BOOKINGDETAIL for each row
begin
if :new.RBID is null then
selectRB_ID.nextval into :new.RBID from dual;
end if;
end;

97

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98

create or replace trigger BDID_trigger


before insert on BOOKINGDETAIL for each row
begin
if :new.BID is null then
selectB_ID.currval into :new.BID from dual;
end if;
end;

Reference
[1] Fernandez,E& Yuan, X,(1999). An Analysis Pattern for Reservation and Use of Reusable
Entities.PloP 1999 conference, Retrieved from
http://hillside.net/plop/plop99/proceedings/Fernandez2/reservAnalysisPattern3.PDF
http://owl.english.purdue.edu/owl/resource/560/01/

[2] Lauesen, S, (2003),Task Descriptions as Functional Requirements, I E EE C o m p u t e r


S o c i e t y, Retrieved from http://www.itu.dk/~slauesen/Papers/IEEEtasks.pdf
[3] Louw,D,(2006, may 10). Description with UML for a Hotel Reservation System. Retrieved
from http://www.liacs.nl/assets/Bachelorscripties/2006-08JanneLouw.pdf

http://ajaxcontroltoolkit.codeplex.com/
http://ajaxcontroltoolkit.codeplex.com/releases/view/63654
http://digibib.ehb.be/storage/Sector%20Informatie/Ict%20in%20hotels/A%20study%20of
%20hotel%20information%20techno%20applications.pdf
http://forums.techguy.org/software-development/65358-dont-run-function-if-text.html

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99

http://mattberseth.com/blog/2007/05/ajaxnet_example_using_an_updat.html
http://msdn.microsoft.com/en-us/library/aeez5k4f.aspx
http://msdn.microsoft.com/en-us/library/ms171898.aspx
http://www.ajaxcontroltoolkit.com/
http://www.araboug.org/ib/index.php?showtopic=7957&st=30
http://www.arabteam2000-forum.com/index.php?showtopic=115282
http://www.arabteam2000-forum.com/index.php?showtopic=115282
http://www.arabteam2000-forum.com/index.php?showtopic=228117
http://www.arabteam2000-forum.com/index.php?showtopic=240608
http://www.highoncoding.com/Articles/556_Creating_Crystal_Report_with_Multiple_Tables_in
_ASP_NET.aspx
http://www.kamath.com/tutorials/tut003_auth.asp
http://www.asp.net/ajax/ajaxcontroltoolkit/Samples/Default.aspx
http://www.asp.net/ajaxlibrary/act.ashx
http://www.asp.net/ajaxlibrary/act_Calendar_Simple.ashx
http://www.codeguru.com/csharp/csharp/cs_network/database/article.php/c8477__2/Connec
ting-to-an-Oracle-Database-Using-ASPNETmdashA-Step-by-Step-Tutorial.htm
http://www.daniweb.com/web-development/aspnet/threads/157540
http://www.dotnetfunda.com/articles/article818-filter-gridview-records-using-ajax-slidercontrol-.aspx
http://www.dotnetspider.com/forum/166962-Send-mail-using-ASP-NET.aspx

http://www.liacs.nl/assets/Bachelorscripties/2006-08JanneLouw.pdf
http://www.w3schools.com/sql/sql_autoincrement.asp

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http://www.yemensoft.net/apages/Aproducts1a_Managment_hotels.asp

100

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