SAFETY CARDS

Instructions for Management

Working Safely Together

September
2012
October 2012

HEINEKEN
Supply Supply
Chain BV
| CCC
HEINKEN
Chain
BV

Contents
1.

Brewing a Better Future

2.

About contractors

3.

Safety Cards

4.

Kick-off

5.

Managerial Responsibilities

6.

Feedback and Evaluation

7.

Contractor Recognition

Brewing a Better Future

Current situation

Ambition

Number of contractor fatalities has increased in the last

10 years and too many contractor accidents still occur.
In 2011: 4 fatalities among contractor personnel on 200
units in 60 countries.
Contractors have the ability to impact our own safety.

Conclusion

Accident free workplace for employees and contractors in

the production units by 2020.

Contractor safety

Accidents & fatalities among production employees and

contractors.

This is a serious issue and we need to reverse the trend.

Focus on contractor safety!

You are responsible for the safety of our contractors!

Brewing a Better Future

Number of own personnel & contractor
accidents 2002-2011
1200

1016

1000
800

748

687

667

681

637

600

446

400
200

48

83

90

101

85

143

112

389
105

431
326
87

113

0
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Accidents company personnel- production

Left chart:

Contractor Accidents

Number of accidents of Heineken own personnel decreases.

Number of accidents of contractors remains approximately the same.

Right chart:

Number of fatal accidents by contractors increases (by 3 times since 2002)

You are responsible to create an accident free workplace for our own employees and our contractors!

About contractors

Why contractors?

Which sort of contractor work?

1.
2.

Routine non-hazardous work

Non-routine hazardous work (e.g. working on buildings & installations)

Facts indicate need to focus on 2nd group

What sort of non-routine hazardous work? (e.g.)

Working on heights (scaffold, roof, ladder) and in confined space (tanks, sewer
systems)
Working in areas with noxious gases (ammonia, CO2, sewer gas) and carrying out
electrical work (low & high voltage)

What is special about contractors?

To perform work that requires special skills we do not have / do not have people
for

They are people from outside to do work for us on site.

They work in a non-familiar environment.
They often dont feel part of Heineken.
They need your attention!

Safety Cards

What?

How?

Use prior to, during and after performing hazardous non-routine work.
Checklist on cards needs to be followed through no quick run-over.

Who?

Safety Cards for improvement of contractor safety.

For hazardous non-routine work by contractors.
Formats: A4 and pocket size plastified Safety Cards.
Current set: 20 activities (see next slide)
All major hazards addressed on cards (pre-check, dos & donts)
Current languages: English and French

Cards to be used by contractors.

You are responsible for implementation, maintenance and monitoring of Safety
Card programme.

Safety Cards activities

Carrying out electrical work - low voltage

Working with mobile scaffold

Working on sloping roofs

Working on flat roofs

Gas acetylene cutting & welding

Working on ladders

Grinding

Working in tanks (confined space)

Excavation

Working in sewer systems

Manual hoisting operations

Working in area with ammonia

Crane hoisting operations

Working in area with CO2

Demolition

Working in area with sewer gas

Pickling and Passivation

Carrying out electrical work - high

Carrying loads

voltage <50kVAC

Working in areas with explosive

<1000VAC

atmospheres

Safety Card - example

Title of activity

Check before start of work

Dos during work

Donts during work

Safety Cards support SWP system

During work (on site)

Before work (off site)

Nonroutine
work

Safety
Induction
Training

What:
Exceptional work
Indirectly related to
production
Special maintenance
work
By contractors (or own
operators)

Report to
Contact
Person

When:
Hazardous work
Risks for hazardous
non-routine work are
managed by Safe Work
Permit System (see
procedures)

IMPORTANT: Safety Cards do not replace

Heinekens Safe Work Permit system or Standard
Operating Procedures.
9

Safety Card

How:
Safety Cards
support the
Safe Work
Permit

Safety Cards how does it work

Contractor

Heineken

Contractor starts work

and reports to contact
person on site

Heineken contact
person hands out
Safety Card (s)

Heineken checks
if Safety Cards
are used

Contractor uses Safety

Cards before and
during work

10

Heineken rewards
contractors who work
safely

Contractor returns
home safe and healthy

Kick-off in Kinshasa

11

Goal:
Zero accidents.
Assess usefulness of Safety Cards.
Indicate whether Safety Cards contribute to reduction in
accidents.

Duration:
3 months

Safety Cards in practice

12

Managerial Responsibilities
SAFETY CARD TASK OVERVIEW
Function
SHE manager /
safety engineer

Plan

Do

Make sure there are

enough safety cards
in stock

Give the safety cards to Carry out safety

the contractor when a
observations in order to
work permit is signed
check if the safety cards
are used

Distribute safety cards

to all who issue work
permits
Have registration
systems in place

Operator

Brewery manager

13

Register contractor
accidents/ incidents

Check

Act

Give feedback to the

safety card user in case
of unsafe acts and give
contractors recognition
when they deserve it

Check with contractors if

cards are distributed

Report unsafe acts

Analyze accident /
incident data

Report contractor
accident & incidents in
BCS and / or local
systems

Give the safety cards to Carry out safety

the contractor when a
observations in order to
work permit is signed
check if the safety cards
are used
Make sure that the
Support SHE manager / Monitor contractor
SHE / safety engineer safety engineer
accidents / incidents and
has time / resources
promote use of Safety
to implement safety
Cards
cards

Report unsafe acts

Support SHE manager

or Safety Engineer and
promote Working
together safely

Feedback and Evaluation

14

Use of the Safety Cards is a dynamic process, so we value all

feedback.
Please feel free to give additional feedback in addition to
observation form.
We registrate the use of card and safe and unsafe behavior of
contractors.
Questions to be answered during pilot:
Is this explanation clear?
Are texts / cartoons on the safety cards clear?
Do the safety cards represent non-routine work (are there
missing tasks)?
Are the safety cards easy to use on the work floor?
What do you think of the safety cards?

Feedback and Evaluation

15

Contractor Recognition

16

Why recognition?
Stimulate changes in culture and behaviour.
Reward progress made and results achieved.
Improve our safety behaviour culture.

Contractor Recognition

17

SHE manager has freedom to judge which contractor deserves

recognition:
Based on compliance in the use of the safety cards and less or
no accidents.
Based on factors like complexity, duration and magnitude of
the work.

SHE manager builds up a file per contractor with results of

inspections.

Certificate will be made available to hand over to the contractor.

Thank you for your attention

Are there any questions?

Lets work safely together!