D&G Telecommunications Company

Divine Grace M. Dael

BSCoE 4

Engineering Managemen

D&G Telecommunications Company

Organizational Structure

Senior Level These are the highest job title attainable in the hierarchy of Telecom
Company. These professionals usually manage their own sector of expertise and are more
involved in decision making process for the company. Following are few profiles that get
hold of senior level in the hierarchy of Telecom Company:

Director of Telecom Company - Responsible for the strategic planning and

design of an organization's telecommunications systems. Works with other
members of the IS staff to ensure that telecommunications solutions meet
company needs.
Chief Telecom Officer - Responsibilities include monitoring new technologies
and assessing their potential to become new products or services, overseeing the

selection of research projects to insure that they have the potential to add value to
the company, providing reliable technical assessments of potential mergers and
acquisitions, explaining company products and future plans to the trade media,
and participating in government, academic, and industry groups where there are
opportunities to promote the company's reputation and to capture valuable data.
President - Provides leadership to position the company at the forefront of the
industry; develops a strategic plan to advance the company's mission and
objectives and to promote revenue, profitability and growth as an organization;
Oversee company operations to insure production efficiency, quality, service, and
cost-effective management of resources.
Vice President - Responsible for managing and leading a flexible and adaptable
high-performance organization - includes driving execution and technology
adoption initiatives, evaluating and redefining enterprise architecture, evaluating
current operating Technology systems to map to business needs and ensuring
effective execution on IT Strategy.
General Telecom Manager - The face of the company and serves as the strategic
leader on all objectives related to directing and overseeing operations. In
addition, this individual will work with marketing to develop marketing business
plans and manage the activities of the engineering, operations and sales
departments.
Telecom Company Manager - Oversees all aspects of a telecommunications
system, including installation, maintenance and troubleshooting.
Chief Telecom Executive - Ensures staff and Board have sufficient and up-todate information; looks to the future for change opportunities; interfaces between
Board and employees; interfaces between organization and community; advocates
/ promotes organization and stakeholder change related to organization mission
Senior Section Editor
Senior Audit Manager - provide in house audit expertise on technical and
organizational security measures employed within the telecoms sector and will be
able to liaise effectively on a technical level with external stakeholders.
Telecom Branch Manager - ensures a smooth branch operation; acting as the
main custodian of the branch; liaising with the main office to enhance operational
activities of the branch, soliciting new business and managing existing clients.
Assistant Telecom Manager - extracts data from the stand-alone
telecommunications management system as well as other organization systems
and utilize extracted data for analytical purposes, which include supervising the
preparation of administrative reports as requested reflecting the financial status of
the telecommunication system.

Middle Level This level features all the job profiles at middle executive levels whose
core duties depend on the sector they are associated with. This level in-house
professionals from different varying fields all working together for the smooth

functioning of the Telecom Company. Some of them possess a team of their own and are
answerable for the working of their team to the senior professionals. Following are few
profiles that get hold of middle level in the hierarchy of Telecom Company:

Chief Engineer - specializes in designing and maintaining telecommunications

systems; develops, tests and supervises the manufacturing of electronic equipment
used in this industry.
Telecom Administrator - works with other computer scientists, network systems
analysts, and end users to improve the quality and efficiency of a variety of
networks; responsible for maintaining equipment and networks that provide
interactions between data and voice communications, such as telephone, video
conferencing, computer, and voicemail systems.
Telecom Communications Specialist - general goal is to promote cooperative
relationships between their clients and those who use their clients' services.
Public Affairs Specialist - drafts and sends press releases that contain important
updates about their clients to print and broadcast media outlets.
Chief Marketing Manager - creates strategies that help companies meet their
sales objectives; conducts research, evaluate product demand, establish pricing
strategies, identify a target audience and determine the best way to reach that
audience.
Concept Development Manager - may assemble and manage a team of software
developers working on a specific project, approve work estimates, establish
budgets, and communicate with the project manager to evaluate progress; may
also act as technical liaisons with other departments, coordinating information
systems throughout an organization.
Telecom Information Specialist
Chief Sales Manager - may assign sales territories, set income goals and assign
quotas for sales representatives.
Human Resources Manager - ensure employees receive the proper
compensation and benefits, oversee workplace safety, direct the maintenance of
employee records, and manage overall employee hiring, evaluation and labor
relations.
Publicist - Duties often overlap with PR specialists and may include creating
press releases, securing product or story placement in media outlets, and
maintaining reports on media coverage.
Engineering Associate
Assistant HR Manager - While the specific duties of an HR assistant will vary
by company or organization, general responsibilities include keeping employee
records, posting job openings and interviewing applicants. Some HR assistants
also help with training new workers and processing payroll and employee
benefits.

Server Analyst - provide assistance in the areas of network and server support,
security, and development.

Lower Level The professionals at this level of hierarchy of Telecom Company

incorporates both fresher as well as experienced one. The majority of this level is
occupied with the tele-callers who are the customer care representatives that handle the
queries of clients around the country. Following are few profiles that get hold of lower
level in the hierarchy of Telecom Company:

Telecom Information Officer - provides technological guidance within an

organization
Telecom Technical Supervisor - provides hands-on leadership for staff members
working in any number of industries -- wherever technical work is performed -such as laboratory and test environments, manufacturing, information technology,
telecommunications, engineering and architecture.
Engineering Analyst - uses prevailing technology, science and data to determine
if the processes in place are achieving the goals of the company or administration.
Team Leader - Their job is to get tasks done by using all of the resources
available to them, including other employees or team members.
Telecom Information Assistant - responsible for answering a wide variety of
inquiries that come into the main information center for the company.
Senior Telecom Associates
Relationship Manager - working with clients to help them make the right
decisions with their accounts and explain the financial services on offer to them.
Telecom Analyst - installs, operates, programs and maintains hardware and
software for a variety of telecommunications systems, including audio, radio,
microwave and video systems; researches and evaluates available and emerging
technologies; assesses telecommunication needs; recommends system designs to
meet department objectives; and performs related duties as assigned
Tele-callers make out-going calls and receives inquiries.
Receptionist - It is the responsibility of a receptionist to notify company
personnel of the arrival of a visitor and to maintain security and
the telecommunication system.
Front desk officer - Answer inquiries and provide information to the general
public, customers, visitors, and other interested parties regarding activities
conducted at establishment and location of departments, offices, and employees
within the organization.
Telecom Associate
Trainee - gain experience of all aspects of their selected career.

D&G Telecommunications Company

Vision
The prime leader of the industry trusted by our customers through supplication of highquality and cost-effective products and prompt solutions to our customers.

Mission

Excellent service through immediate provision of consumer needs guaranteed by our

profound professional knowledge of the varying needs of the changing global consumer
and technology.

Goals
Smarter life. Better life.