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you
Li Qiang:
Hello, aren't you a newcomer here? If I'm not mistaken, you must
be Jack, right?
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Jack:
Li Qiang:
company.
Ji K:
Jack:
How do you do! Mr. Li, I've heard a great deal about you.
Li Qiang:
Ji K:
Jack:
Li Qiang:
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Jack:
Li Qiang:
I would like to welcome you on behalf of all the staff in this company.
Ji K:
Jack:
Thanks a million. I just got here, so please take care of me in the future.
Li Qiang:
Ji K:
Jack:
you
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represented by the same word "you" in English. " (nn)" is the respectful form of
" (n)" and is often used to refer to those who are older or have a higher rank.
Examples
Zng jngl, nnho, zh sh nn yo de cilio.
1. A:
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be honored
care/attention/concern
courteous
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Greetings are the first part of a conversation between people during business
exchanges. We greet people differently depending upon the circumstances.
To greet people we are meeting for the first time, the most standard expressions are:
" (nho) hello," " (hn goxng rnsh nn) glad to meet you," "
(jin do nn fichng rngxng) it's a great honor to meet you." Both
" (n)" and " (nn)" mean "you" in English, but they are different in Chinese. "
(nn)" shows full respect to others, and is generally used to address elders or your
boss, while " (n)" is often used to address peers.
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complexion."
To greet a prestigious person, the standard ways of addressing them are "
(jiyng) I've heard so much about you," or " (xnghu) I'm fortunate to meet
you."
The character " (wn)" means to ask and " (hu)" means to wait, but here "
(hu)" means to greet.
Shngw wnhu hn zhngyo, yng de b qidng knng hu ynq whu.
Business greetings are quite critical because if they are used in an inappropriate way,
they can create misunderstanding or embarrassment between people.
(jiyng): v.
The character " (ji)" refers to a long duration of time and " (yng)" refers to
look up to.
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I've heard so much about you. Finally, I get to see you today.
W y hn goxng jin do nn.
B:
Vocabulary:
(shrn): n. people whom you know very well
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to introduce/introduction
age
business card
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to introduce/introduction
" (ji)" literally means betweenand " (sho)" literally means to connect. But in
the word " (jisho)," the two characters both mean to introduce.
Example
Qng ynx w xing nn jisho wmen de dngshzhng Chn xinsheng.
A:
(ninlng): n.
"
age
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(mngpin): n.
business card
" (mng)" literally means name and " (pin)" represents the meaning of "
(kpin) card."
Example
Mngpin shng yn zhe w de qy dzh h dinhu hom.
My business address and phone number are printed on the business card.
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to keep in touch
Making a phone call can be the first step in building business relationships, and can
have an important impact on the success or failure of such relationships.
In the context of business Chinese, when you make the first contact, the first
sentence used should be "(wi, nnho!) How do you do?" We usually don't
use " (nho)," which means hello, because " (nn)" shows more respect than
" (n)" does, and is often used to call those who are older or have a higher rank.
Another etiquette in the context of business Chinese: when receiving a phone call
while not knowing who is calling, we often use " (qng wn nn sh n
wi) may I know who is speaking please?"
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Goodbye, it was nice to talk with you on the phone. Lets keep in touch.
" (shngw)" means business and " (dinhu)" means telephone or phone
call.
Example
Shngw dinhu yo jsh huf.
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to keep in touch
boch linx.
The sample printer offered by your company meets our requirements. Here is my
name card, keep in touch.
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to help
to convey
soon
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18
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to help
Example
Wng losh, qng nn bngmng fny y xi d w k.
Mr. Wang, please help me translate lesson five.
(zhund): v.
to convey
Example
Qng xing n fqn zhund w de xi y.
Please convey my gratitude to your father.
(jnr): adv.
soon
Example
Xwng jnr nng ddo nn de huf.
Hope to hear from you soon.
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to propose a toast
unless
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to propose a toast
" (jng)" literally means to respect and here it means to offer respect.
" (ji)" means liquor.
Example
Wmen dji xing xnning xnlng jngji.
Let's propose a toast to the bride and groom.
(chfi): conj.
unless
" (ch)" literally means to get rid of, but here it means being exclusive.
"(fi)" means not.
Examples
Chfi n nl xi gngfu, fuz n yngyun d b ho wngqi.
1.
You will never become good at tennis unless you work hard at it.
Chfi n mshng ciq xngdng, brn y qi du wn le.
2.
It will be too late unless you take action immediately.
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At Chinese " (ynhu) banquets," the seating arrangement is probably the most
important part of Chinese dining "
business banquets. Generally, round tables are used at Chinese banquets and the
seat facing the entrance is the seat of honor. The seats on the left hand side of the
seat of honor are second, fourth, sixth, etc. in importance, while those on the right
are third, fifth, seventh and so on in importance. The seat of honor, " (boli)
reserved" for the master of the banquet or the " (krn) guests" with highest
status, is the one in the center facing east or facing the entrance. Those of higher
position sit closer to the seat of honor. The guests of the lowest position sit furthest
from the seat of honor.
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etiquette
ly yoqi jizu.
Vocabulary:
(ynhu): n.
banquet
(krn): n.
guest
(boli): v.
to reserve
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others
The character " (shng)" means commerce and " (w)" means affair. "(wng)"
means to go and " (li)" means to come.
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Vocabulary:
(jnj): n. taboo
(jl): adj. lucky
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congratulations
Holding fist is a form of greeting, usually used by men, with one clenched fist
cradled in the other hand and held at chest level. It is a traditional custom in China
and is used to express " (zhh) congratulations" and good " (yunwng)
wishes."
In modern China, holding fist is widely used in business situations. So, the way to
properly hold fist is just like this: standing upright, hold the right hand (in fist) with
the left hand and rock them up and down slightly at roughly chest level. Please see
the following picture.
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fist
Example
T yng quntou qngqing d le y xi w.
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congratulations
Example
Zhh nn, jngl,
A:
Congratulations to our manager, our new project has been very successful!
Xixi dji de nl.
B:
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As you are doing business with Chinese people, you may have used " (kuizi)
chopsticks." But do you know the taboos of using this dining tool? The following list
has five things you must know about the use of " (kuizi) chopsticks."
No.1: Hold " (kuizi) chopsticks" with your " (dmzh) thumb," "
(zhngzh) middle finger," " (wmngzh) ring finger," and " (xiomzh)
little finger," but be sure not to point your " (shzh) index finger" at others. It is
widely acknowledged in China that when someone is about to swear using dirty
words, they tend to point their " (shzh) index finger" at others. So if you let
your " (shzh) index finger" point to other guests at the table, it is perceived as
being impolite.
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No.3: Do not get what you want to eat with only one chopstick. It is well-recognized
that both " (kuizi) chopsticks" are always used together. But when you use
only one of them to get something really small, it is like sticking up your " (zh
ngzh) middle finger" to someone in the western culture.
No.4: Do not put your " (kuizi) chopsticks" in the middle of a bowl of rice
before eating. This is an action employed when you want to pay your respects to
your ancestors who have passed away.
No.5: Do not use your " (kuizi) chopsticks" to hit the bowl or the plate, even
when you feel bored. That's what beggars do when they beg for food.
chopsticks
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Many foreigners think that skillfully using chopsticks is as hard as learning Chinese.
(hnyng): n.
good behavior
Example
Tngshu n zujn zi xux lyu hny.
A:
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ring finger
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China is known as the "nation of ceremonies." No matter whether it's in daily life or
business activities, all Chinese people pay attention to etiquette.
Salutations are among the most important elements of business communication. In
a formal letter, the salutation occurs first. An appropriate salutation can create a
good impression for the letter's reader.
In Chinese letters, salutations are usually the honorific titles of the reader. The
relationship between the addresser and the addressee primarily determines what
kind of honorific is used.
Salutations in Chinese are usually written using the following form: "honorific +
title." Furthermore, they are written on the left hand side of the page, beginning in
the first space and then followed by a colon.
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"Jng'i de + xngmng:"
" +
"
"Respected + name:"
Jng'i de Wng L:
e.g.
"Qn'i de + xngmng:"
" + "
"Dear + name:"
Qn'i de Li Yng:
e.g.
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+ "
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+ /
"
+ +
+ "
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+ + +
+ "
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Chapter Ten: Have You Ever Sang Your Own Praises for
Saving (minzi)?
"We have to choose the best location, hire a French designer a British butler
wearing a wig stands within the building, looking like a gentleman. When
proprietors come, he will say to them, "May I help you, Sir?" no matter how busy he
is! Speaking fluent English with a pure London accent will give you much
(minzi)."
These are classic lines of the famous Chinese movie Super Star, . They are
funny and also convey some psychological aspects of Chinese people, especially "
(minzi)". For saving (minzi), some Chinese people may make a fool of
themselves, lie to others, or even hurt others. So what does (minzi) really
mean in Chinese culture?
Originally, (minzi) means the surface of some physical objects. For example,
we can say (biminzi) or the surface of the quilt. It can also mean powder.
For example, we can say (yominzi), powdered medicine. But with the
development of psychological linguistics, (minzi) is endowed with more
profound cultural meanings. I am sure you must have heard some Chinese people
say "" on business occasions or during some other ceremonies. Here,
(minzi) means face literally. It does not refer to our body part, but a kind of
honor. So people always try their best to save their (minzi).
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49
Chapter Ten: Have You Ever Sang Your Own Praises for
Saving (minzi)?
In daily life, phrases like "(iminzi), be concerned about face-saving", "
(yominzi), be keen on face-saving ", "(giminzi), save one's face", "
(miminzi), lose one's face", and "(shngminzi), hurt one's face" are often
heard.
But why do Chinese people love their "(minzi)" so much? Historically speaking,
it is closely related with Confucianism. China has been greatly influenced by this
philosophical thinking for thousands of years. Its core is that harmony matters most.
So, we would not embarrass others in public by any means. Even when someone
tells lies, we would not call out their lie in front of them. This is a polite way to show
our respect to other people. Gradually, we develop a habit of saving our own face
and others'.
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Chapter Ten: Have You Ever Sang Your Own Praises for
Saving (minzi)?
Second, some people love their (minzi) because they feel self-abased. Due to
different social and personal reasons, they may feel inferior to other people in their
job, family, study, love, etc. They long for these things from the bottom of their heart,
but they cannot have them now. So, they may do some things to improve their
self-image.
This mental activity results in their loving (minzi). For example, a man's family
is not perfect. He often quarrels with his wife, and his kid is not doing well in school.
Out of the aforementioned reasons, he won't let others know these potentially
embarrassing things. Therefore in an effort to hide the truth, he always tells other
people that his wife is very beautiful and kind, that his kid behaves very well in
school, and that his whole family is very harmonious. This is a very typical case in
saving face.
Finally, some people love their (minzi) because they do not have proper
judgment. After learning some kids in his son's class are going abroad, he wants his
son to go abroad too. In his eyes, following popular trends is a good way to
save/boost face.
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Chapter Ten: Have You Ever Sang Your Own Praises for
Saving (minzi)?
There is nothing good or bad about (minzi), as long as you don't do harm to
others' interests. It is just a reflection of Chinese culture in one aspect. Teachers
won't blame his or her students directly for saving their face; parents let their kids
go to well-known universities like other kids do to gain (minzi) for themselves;
stars and bosses donate to charities for face-saving reasons Examples like this are
too numerous to go on.
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Chapter Ten: Have You Ever Sang Your Own Praises for
Saving (minzi)?
Vocabulary:
(iminzi) v. be concerned about face-saving
(yominzi) v. be keen on face-saving
(giminzi) v. save one's face
(shngminzi) v. hurt one's face
(miminzi) v. lose one's face
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54
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