Hazard Identification and Near

Miss Reporting

Britvic Soft Drinks

Britvic plc is one of the leading manufacturers of Soft Drinks in

Europe with operations in GB, Ireland and France
Across the group, we currently employ approx 3500 people
Britvic Soft Drinks (our GB operation) has six production sites,
split in to three (3) regions: Northern Region (Leeds and Huddersfield)
Southern Region (Rugby and Beckton)
Western Region (Norwich and Widford)

Just a few of our GB brands..

Hazard Identification and Near Miss

Reporting

Over a period of years the Britvic and Northern Region has

worked tirelessly to reduce the number of accidents in the
workplace.
Having significantly reduced them through conventional health &
safety programmes, it became apparent we needed to do
something out of the box
Thus we embarked on a number of initiatives to ensure the
accident reductions continued

Northern region accident trends 2000-2010

Trend analysis of accidents

resulted inOHSAS
more robust
18001 accreditation
All
employees
fully
trained in
health
&
safety
procedures
Introduction
of Health
&
Safe
Behavioural
Visits
the use of dynamic risk
Safety
Champions
introduced
T
Cards
introduced
assessments
NEAR MISS REPORT

140

120

100

80

60

40

20

0
2000-2001

2001-2002

2002-2003

2003-2004

2004-2005

2005-2006

2006-2007

2007-2008

2008-2009

2009-2010

Northern region accident trends 2000-2010

140
Trend analysis of accidents
resulted in more robust health
& safety procedures

120

Near Miss Reporting

Revitalised

Introduction of Health & Safety

Champions

100

OHSAS 18001
accreditation

80

60

All employees fully

trained in the use of
Dynamic Risk
Assessments

40

Safe Behaviour
Visit introduced

T Cards introduced

20

0
2000-2001

2001-2002

2002-2003

2003-2004

2004-2005

2005-2006

2006-2007

2007-2008

2008-2009

2009-2010

Our Journey

It was quite evident that near miss incidents were happening

within the region, but these were not being captured and
documented.
People were addressing near misses and making sure the
working environment was safe, but seemed to be reluctant to
document them.
We needed to devise a system that not only captured these
incidents but trended them also.

Our Journey

As a show of commitment in February 2010 the Northern

Region hosted a QSE Day.
The day was a full programme of quality, safety & environmental
workshops and presentations, all staff in the region attended
The roll out of the Near Miss reporting system was a integral
part of the day
This was a opportunity to obtain buy in from key stakeholders
All employees participated in Near Miss workshop sessions
throughout the day

Near Misses

Near Misses

Near Misses

The Near Miss Booklet

A simple A7 pre printed 100

Leaf (perforated) book that
was designed to fit neatly
into employees pockets
The slips are posted by the
employees, and these are
then collected by the H&S
Champions and transferred
onto a database

Ju
l
A y
ug
S
ep us
te t
m
be
r
O
ct
ob
N
ov er
em
be
D
ec
r
em
be
r
Ja
nu
Fe ary
br
ua
ry

A
pr
il
M
ay
Ju
ne

Fe
br
ua
ry
M
ar
ch

Near miss submission data

350

300

250

200
2010

150
2009

100

50

Near Miss Ownership

The maintenance and analysis of the database is a primary task

of the Health & Safety Champions
The champions police this system and will challenge peers and
management should they feel people are not engaged
The expectation is that everybody within the region partakes in
incident reporting
Visitors and contractors are also encourage to participate in the
programme

Trend analysis

The logging system is a simple excel spreadsheet where data

can be instantly analysed and graphs created
The data can be drilled down, for example by category, team
and area
A submission for one hose pipe in the walkway does not require
a full scale investigation. Should this be a repeat occurrence the
trend analysis will force actions to be taken

LI
N
E

Pa
lle
rti
se
r

le
r

R
in
se
r

W
al
kw
ay
s

W
ar
eh
ou
s

LI
N
E

La
be
l

Pa
st
ur
ise
r

er

M
ar
kh
am

LI
N
E

LI
N
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LI
N
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LI
N
E

Fi
ll

Ki
st
er

Pa
ll

yo
rs

Ba
ile
r

D
e

LI
N
E

LI
N
E

LI
N
E

C
on
ve

LI
N
E

LI
N
E

LI
N
E

Trend analysis

80

70

60

50

40

30

20

10

Success Story

27NearmissreportsonLine1Fillerarea(March2010)
20ofthesewerearoundthepalletstopsonthefloor
Whatdidwedo?

Taking it further

Some Near Miss reports warrant further investigation

For example A forklift truck dropping a pallet of product, this
would be classed as a Significant Near Miss
Any Significant Near Miss will be investigated, a root cause
identified and corrective actions put in place to prevent reoccurrence
Since the systems introduction, 12 significant near miss
investigations have been completed, previously no in depth
review would have taken place

Accidents And Incidents Ratios

Britvic Soft Drinks Ltd
2005

Britvic Soft Drinks Ltd

2010

506

75

189

119

3352

HSE (1997)
Based on British Industry

Major Accidents

Minor Accidents
Non-Injury Incidents
(HDNM)

Major = Fatality, Fracture or overnight in hospital

Minor = Other accidents requiring first aid

HDNM = Hazards, Property Damage, and Near Miss.

Northern Region Accident and Incident

Ratio 2010

Major Accidents
0
Minor Accidents

Non-Injury
Incidents (HDNM)

1088

Major = Fatality, Fracture or overnight in hospital

Minor = Other accidents requiring first aid

HDNM = Hazards, Property Damage, and Near Miss.

Leading by example

Culture
Behaviour
Accountability
Ownership

Not only do these attributes aid in our quest for zero accidents, it
also supports the fundamental building blocks on many other of
our key performance indicators
Employee Opinion Survey 88% (World Class)
Production Reliability 87%
Consumer complaints <0.50 (per million units)
Accident Frequency Rate 1.30 (accidents per 100,000 man hours)

ANY QUESTIONS