Clare Elizabeth Griffith

clareg93@gmail.com

518-573-4653
3166 North Star Road
Upper Arlington, OH 43221

Education
The Ohio State University, Columbus, Ohio

Expected Graduation May 2017

Fashion and Retail Studies

Seton Hall University, South Orange, New Jersey

2 years Early Childhood, Elementary and Special Education

Work Experience
Summer Intern
Kleinfeld Bridal -110 W 20th St New York, New York

May 2016 - August 2016

Sales Floor - Bridal Consultant

Assisted consultants with dress selection
Assisted consultants with carrying dresses for try on and placing back into the stock room
Assisted with the clipping of gowns, helping brides to envision fit
Assisted brides with putting on dresses, shoes and long line bras
Made sure water supply, sales order contracts, and alterations contracts stored in the consultants rooms were consistently full
Writing up sales orders for consultants
Providing exceptional customer service to clients
Completed green sheets, by finishing sales for consultants for brides in the final step of purchase after a previous appointment
Helped style brides with accessories to complete sales
Alterations Department - Alterations Administrator
Checking customers in/out and escorting brides and their parties to their fitting rooms
Scheduling, rescheduling, cancellations for alteration/headpieces/pick ups
Keeping up with appointments and cashier's list for customers to be received in a timely matter.
Checking if orders were received and account balance statuses and signing out/in accessories/gowns in the computer system
if there is no balance due.
Catching issues at check in/ out time and directing them to the appropriate departments and managers.
Ordering and handling monograms
Keeping track of bra/cups balances and making they are entered in the system.
Informing customers about gown preservation and undergarments.
Helping customers fill out pick-up authorizations.
Ordering and managing supplies for the reception desk, head piece department, finance department.
Setting up the lobby, lights, magazines, print outs, fans, and taking care of the water supply.
Informing customers about shipping requirements and handling shipping affidavits.
Providing Directions around the city and Restaurant recommendations.
Communicating with Rochel Leah, a specialty retailer inside the store, about her customers' appointments (paging her, helping with pickups etc.)
Communicating with Bridal Desk for consultants requests for fittings.
Receiving voicemails and directing issues to different departments
Keeping up with office supplies and first aid kit
Checking balances due at the beginning of each day
Keeping track of the appointment numbers every day + guests and walk- ins and compiling them into eeekly appointment reports and delivering them to Alzira, the Department Manager (appointment count)

Brand Ambassador
Banana Republic, Polaris Fashion Place and 59th & Lexington Ave
Provided customers with an amazing experience through knowledge of product
Part of weekly team to process new merchandise and update store sales floor fixtures
Participated in both pre-count and post count of inventory with REGIS professionals
Worked with customers to find and select clothing items based on their preferences
Achieved monthly credit card goals by providing knowledge about the credit card
Accomplished high productivity and sales by providing individualized customer service
Participated in various volunteer activities as a representitive of the Gap INC. team

February 2016 Present

Clare Griffith

Sales Associate
March 2016 Present
Sunglass Hut, Macys at Polaris Fashion Place
Provides exceptional customer service through knowledge of product
Assistances with the processing and placing of new product on a weekly basis
Conducts a daily count of all product to help with inventory management
Customizes glasses to fit each individual customer
Macys Sales Supervisor
August 2014 March 2016
Sunglass Hut, Polaris Fashion Place and The Mall at Tuttle Crossing
Tailors each customer experience by providing exceptional and individualized service
Customizes glasses for each customer to provide the best fit possible
Processed inventory including daily counts of inventory, recalls of old inventory, processing damaged inventory
Count full inventory daily to assess loss
Participated in both pre-count preparation and post count of inventory with REGIS professionals
Verify daily paperwork regarding, sales, discounts, returns, and warranties
Responsible for recruiting new talent to hire
Train all new employees to company standards and issue online assessments for new hire candidates
Plan goals weekly that include daily, weekly, monthly and yearly objectives
Represent my store at Region 13 quarterly managerial meetings
Consistently preformed above personal sales goals
Moved locations upon Regional Trainers request to improve sales, address loss prevention issues, and decrease employee
turnover

Brand Ambassador
May 2013 November 2014
Banana Republic, The Mall at Tuttle Crossing
Provided customers with an amazing experience through knowledge of product
Part of weekly team to process new merchandise and update store sales floor
Worked as part of the overnight team to update all fixtures and product on the sales floor
Participated in both pre-count and post count of inventory with REGIS professionals
Worked with customers to find and select clothing items based on their preferences
Extra-Curricular Activities
Member, The National Society of Collegiate Scholars
Member, Delta Phi Epsilon International Sorority, Risk Management Chair
Various volunteer activities Katie Johanni Memorial Water Polo Tournament, Buckeyethon, Columbus Marathon Volunteer, Columbus Humane Society Volunteer, Walk for Autism