CAROLINE MCGUIRE

113 Guthrie Street ◊ Waynesfield, Ohio 45896

(419) 780-4025 ◊ mcguire02@gmail.com
OBJECTIVE
To obtain the position of (name of position) at (name of company) in (city, state).
SUMMARY OF QUALIFICATIONS
➢ 16 years of professional experience as a Supervisor and Assistant Manager in
customer service oriented environments; handled employee issue and provided
solutions.
➢ Honest and ethical individual; accurately balanced cash drawers at ends of shifts,
and calculated daily transactions, adhering all established policies and procedures;
handled up to $6,000 per day.
➢ Excellent verbal and written communication skills; ability to convey information in
a clear, cordial manner.
➢ Computer skills: Microsoft Access, Excel, PowerPoint and Word; Internet research.
EDUCATION
Rhodes State College Lima,
Ohio
Associate in Applied Business in Financial Services (GPA: 3.03/4.00) June
2009
Financial Services – Banking Certificate June
2009
Financial Services – Health Care Certificate June
2009
➢ Technical Studies: Corporate Accounting Principles, Managerial Accounting
Principles, Principles of Bank Operations, Consumer Lending, Personal Finance,
Analyzing Financial Statements, Financial Management, Corporate Finance,
Benefits, Introduction to Investments, Healthcare Finance, Comprehensive Sales
Techniques.
Office Administration Completed 47 Credit Hours
➢ Championship Typing Class, Typing Accuracy Honor Roll, Typing Proficiency
Certificate
EXPERIENCE
Good Food Inc., Happy Daz Lima,
Ohio
Supervisor 1997 – 2006
➢ Provided customer service by greeting and assisting customers, and responding to
customer inquiries and complaints.
➢ Trained, directed, supervised and evaluated up to 7 employees engaged in sales,
inventory-taking, reconciling cash receipts, or in performing services for customers.
➢ Monitored activities to ensure that customers receive satisfactory service and
quality products.
➢ Inventoried stock and reordered as inventory dropped to a specified level.
➢ Instructed staff on how to handle difficult and complicated sales.
➢ Assign employees to specific duties.
➢ Enforced safety, health, and security rules.
 ➢ Inspected supplies, equipment, and preparations areas to ensure efficient service
and conformance to standards.
➢ Compiled and balanced cash and credit card receipts totaling up to $1,000 at the
end of each shift and up to $2,000 at the end of the day; made daily bank
deposits.
Speedway SuperAmerica Elida/ Lima,
Ohio
Assistant Manager 1990 –
1996
➢ Trained, directed and supervised staff engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers.
➢ Compiled and balanced cash and credit card receipts totaling up to $3,000 at the
end of each shift and up to $6,000 at the end of the day; made daily bank
deposits.