BSC Pro

Desarrollado por Dani Granero Sarrin. Sgueme!!
Datos Ao Anterior
Financieros
Clientes
Procesos
Recursos
Control de Resultados
Financieros
Clientes
Procesos
Recursos
Ba
Balanced Scorecard PRO

Definicin de Objetivos
Financieros
Clientes
Procesos
Recursos
Clientes
Financiero
Procesos Recursos
Estrategia
Dashboard Indicadores
Mapa Estratgico
Definicin de alertas
Datos reales
Financieros
Clientes
Procesos
Recursos
Indicadores
Patrocinadores
Infrmate Aqu
rmate Aqu
Datos Ao Anterior
FINANCIEROS
Perspectiva Financiera
Objetivos
Indicadores
Incrementar Ingresos Recetas

Incrementar Ingresos Mens
Incrementar Ingresos Bebidas
Incrementar Ingresos Licores
Incrementar Ingresos Cafs
Incrementar Ingresos Totales
Incrementar Margen Bruto
Reducir Gastos Perosnal
Reducir Gastos Generales
Incrementar Liquidez
Ingresos Recetas
Ingresos Mens
Ingresos Bebidas
Ingresos Licores
Ingresos Cafs
Total Ingresos
Total Margen Bruto
Gastos Personal
Gastos Generales
Gastos Financieros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
Ene
Miles Euros
Miles Euros
Miles Euros
Miles Euros
Miles Euros
Miles Euros
% s / Ingresos
Miles Euros
Miles Euros
Euros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos Ao Anterior
CLIENTES
Perspectiva Clientes
Objetivos
Indicadores
Incrementar Capacidad
Incrementar Nuevos Clientes
Mejorar calidad
Ganar cuota de mercado
Mejorar Productividad
Das abiertos
Clientes 1 Visita
ndice satisfaccin clientes
Precios de mercado
Rotacin mesas por turnos
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
Ene
N Das
N Clientes
ndice
% ndice
Veces rotacin
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos Ao Anterior
PROCESOS
Perspectiva Procesos
Objetivos
Indicadores
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
Ene
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos Ao Anterior
RECURSOS
Perspectiva Recursos
Objetivos
Indicadores
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
Ene
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos reales
FINANCIEROS
Objetivos
Indicadores

Ingresos Recetas
Ingresos Mens
Ingresos Bebidas
Ingresos Licores
Ingresos Cafs
Total Ingresos
Total Margen Bruto
Gastos Personal
Gastos Generales
Gastos Financieros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
Miles Euros
Miles Euros
Miles Euros
Miles Euros
Miles Euros
Miles Euros
% s / Ingresos
Miles Euros
Miles Euros
Euros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Ene
Feb
Mar
Abr
May
Jun
Jul
19
19
21
17
22
20
21
19
19
21
17
22
20
21
19
19
21
17
22
20
21
19
19
21
17
22
20
21
19
19
21
17
22
20
21
95
95
105
85
110
100
105
70%
75%
80%
80%
80%
80%
80%
-10
-12
-10
-13
-9
-10
-13
-3
-6
-3
-6
-3
-6
-3
-5,500
-5,500
-5,500
-5,500
-5,500
-5,500
-5,500
Ago
Sep
Oct
Nov
Dic
Total
15
19
19
21
22
235.0
15
19
19
21
22
235.0
15
19
19
21
22
235.0
15
19
19
21
22
235.0
15
19
19
21
22
235.0
75
95
95
105
110
1,175.0
80%
80%
80%
80%
80%
9.5
-10
-8
-15
-8
-10
-128.0
-6
-3
-5
-3
-3
-50.0
-5,500
-5,500
-5,500
-5,500
-5,500
-66,000.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos reales
CLIENTES
Objetivos
Indicadores
Mejorar calidad
Das abiertos
Clientes 1 Visita
Precios de mercado
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
N Das
N Clientes
ndice
% ndice
Veces rotacin
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Ene
Feb
Mar
Abr
May
Jun
Jul
26
28
25
29
30
27
26
150
150
150
150
150
150
150
80%
80%
80%
80%
80%
80%
80%
Ago
Sep
Oct
Nov
Dic
Total
10
28
28
29
31
317.0
250
250
250
250
250
2,300.0
95.0
80%
80%
80%
80%
80%
9.6
24.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos reales
PROCESOS
Objetivos
Indicadores
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Ene
Feb
Mar
Abr
May
Jun
Jul
0.3
0.3
0.3
0.3
0.3
0.3
0.3
Ago
Sep
Oct
Nov
Dic
Total
0.3
0.3
0.3
0.3
0.3
3.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Datos reales
RECURSOS
Objetivos
Indicadores
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unidad Medida
Ene
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
FINANCIEROS
Objetivos

Indicadores
Ingresos Recetas
Ingresos Mens
Ingresos Bebidas
Ingresos Licores
Ingresos Cafs
Total Ingresos
Total Margen Bruto
Gastos Personal
Gastos Generales
Gastos Financieros
Unidad Medida
Miles Euros
Miles Euros
Miles Euros
Miles Euros
Miles Euros
Miles Euros
% s / Ingresos
Miles Euros
Miles Euros
Euros
Ene
Feb
Mar
Abr
May
Jun
Jul
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
87
87
87
87
87
87
87
75%
75%
75%
75%
75%
75%
75%
-11.3
-11.3
-11.3
-11.3
-11.3
-11.3
-11.3
-4.5
-4.5
-4.5
-4.5
-4.5
-4.5
-4.5
-5,000
-5,000
-5,000
-5,000
-5,000
-5,000
-5,000
Ago
Sep
Oct
Nov
Dic
Total
20
20
20
20
20
240.0
20
20
20
20
20
240.0
20
20
20
20
20
240.0
20
20
20
20
20
240.0
84.0
87
87
87
87
87
1,044.0
75%
75%
75%
75%
75%
9.0
-11.3
-11.3
-11.3
-11.3
-11.3
-136.0
-4.5
-4.5
-4.5
-4.5
-4.5
-54.0
-5,000
-5,000
-5,000
-5,000
-5,000
-60,000.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
CLIENTES
Objetivos
Mejorar calidad
Indicadores
Das abiertos
Clientes 1 Visita
Precios de mercado
Unidad Medida
N Das
N Clientes
ndice
% ndice
Veces rotacin
Ene
Feb
Mar
Abr
May
Jun
Jul
28
27
29
28
29
28
29
200
200
200
200
200
200
200
75%
75%
75%
75%
75%
75%
75%
1.5
1.5
1.5
1.5
1.5
1.5
1.5
Ago
Sep
Oct
Nov
Dic
Total
20
27
28
29
31
333
200
200
200
200
200
2,400.0
96.0
75%
75%
75%
75%
75%
9.0
1.5
1.5
1.5
1.5
1.5
18.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
PROCESOS
Objetivos
Indicadores
Unidad Medida
Ene
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
RECURSOS
Objetivos
Indicadores
Unidad Medida
Ene
Feb
Mar
Abr
May
Jun
Jul
Ago
Sep
Oct
Nov
Dic
Total
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Mapa Estratgico
Ejemplo
DASHBOARD INDICADORES
Total Acumulado de todos los Objetivos

Objetivos
Unidad de
Medida
Indicadores
Ingresos Recetas
Miles Euros
Ingresos Mens
Miles Euros
Ingresos Bebidas
Miles Euros
Ingresos Licores
Miles Euros
Ingresos Cafs
Miles Euros
Total Ingresos
Miles Euros
Total Margen Bruto
% s / Ingresos
Gastos Personal
Miles Euros
Gastos Generales
Miles Euros
Gastos Financieros
Euros
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
Real
Objetivo
118.0
120.0
118.0
120.0
118.0
120.0
118.0
120.0
118.0
42.0
590.0
522.0
4.7
4.5
-64.0
-68.0
-27.0
-27.0
-33,000.0 -30,000.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Objetivos
Unidad de
Medida
Indicadores
0
00
00
00
00
00
Real
Objetivo
1.5
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Trim 1
Ene
Trim 2
Feb
Mar
Abr
May
Perspectiv
Ao Anterior
% S/ Objetivo
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
98.3%
98.3%
98.3%
98.3%
281.0%
113.0%
103.3%
94.1%
100.0%
110.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Alerta
Objetivos
Indicadores
Das abiertos
Clientes 1 Visita
Mejorar calidad
ndice satisfaccin cl
Precios de mercado
Rotacin mesas por

0
Perspectiva
Ao Anterior
% S/ Objetivo
0.0
0.0
0.0
0.0
0.0
#DIV/0!
0.0%
0.0%
0.0%
0.0%
Alerta
Objetivos
Indicadores
0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Seleccin de fechas
Trim 2
Trim 3
May
Jun
Jul
Ago
Trim 4
Sep
Oct
Nov
Dic
Unidad de
Medida
N Das
N Clientes
ndice
% ndice
Veces rotacin
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Real
Objetivo
Ao Anterior
% S/ Objetivo
165.0
900.0
51.0
4.8
12.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
169.0
1,200.0
48.0
4.5
9.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
97.6%
75.0%
106.3%
106.7%
133.3%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Alerta
Unidad de
Medida
0
0
0
0
0
Real
Objetivo
Ao Anterior
% S/ Objetivo
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0%
0.0%
0.0%
0.0%
0.0%
Alerta
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Indic
Bueno >
No tan malo >
Malo <
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
90%
75%
75%
180
180
Cambiar Alertas

0%
5%
10%
100%
180
180

0%
5%
10%
100%
180
180

0%
5%
10%
100%
180
180
100%

0%
5%
10%
Indicadores Principales Perspectiva Financiera
mentar Ingresos Recetas

15%
20%
25%
Miles Euros
30%
35%
40%
45%
50%
mentar Ingresos Mens

15%
20%
20%
25%
30%
35%
40%
45%
50%
20%
65%
70%
75%
80%
25%
55%
60%
65%
Ingresos Mens
70%
75%
Miles Euros
30%
35%
40%
45%
50%
mentar Ingresos Licores

15%
60%
Miles Euros
mentar Ingresos Bebidas

15%
55%
Ingresos Recetas
55%
60%
65%
Ingresos Bebidas
70%
75%
Miles Euros
25%
30%
35%
40%
45%
50%
55%
60%
65%
80%
80%
Ingresos Licores
70%
75%
80%
ciera
Ingresos Recetas
85%
90%
95%
Seleccionar Periodo
100%
Ingresos Mens
85%
90%
95%
100%
Ingresos Bebidas
85%
90%
95%
100%
Ingresos Licores
85%
90%
95%
100%
Ind
Bueno >
No tan malo >
Malo <
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
90%
75%
75%
279
285
Cambiar Alertas
0%
5%
10%
98%
1,800
2,000

0%
5%
10%
90%
80
80
Mejorar calidad
0%
5%
10%
100%
8
8
107%

0%
5%
10%
Indicadores Principales Perspectiva Clientes
mentar Capacidad
15%
20%
N Das
25%
30%
35%
40%
45%
50%
mentar Nuevos Clientes

15%
20%
55%
60%
Das abiertos
65%
70%
75%
N Clientes
25%
30%
35%
40%
45%
50%
55%
ar calidad
60%
65%
Clientes 1 Visita
70%
75%
ndice
15%
20%
25%
30%
35%
40%
45%
50%
r cuota de mercado
15%
20%
55%
60%
30%
35%
40%
45%
50%
55%
60%
80%
ndice satisfaccin clie

65%
70%
75%
% ndice
25%
80%
65%
80%
Precios de mercad
70%
75%
80%
ntes
Das abiertos
85%
90%
Seleccionar Periodo
95%
100%
Clientes 1 Visita
85%
90%
95%
100%

85%
90%
95%
100%
Precios de mercado
85%
90%
95%
100%
Indi
Bueno >
No tan malo >
Malo <
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
90%
75%
75%
3
0
Cambiar Alertas
0
0%
5%
10%
5%
10%
5%
10%
5%
10%
0%
0
0
0
0%
0%
0
0
0
0%
0%
0
0
0%
0
0%
Indicadores Principales Perspectiva Procesos
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
esos
0
85%
90%
Seleccionar Periodo
95%
100%
95%
100%
95%
100%
95%
100%
0
85%
90%
0
85%
90%
0
85%
90%
Indi
Bueno >
No tan malo >
Malo <
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
Actual Acumulado
Objetivo Acumulado
Actual Vs Objetivo
90%
75%
75%
0
0
Cambiar Alertas
0
0%
5%
10%
5%
10%
5%
10%
5%
10%
0%
0
0
0
0%
0%
0
0
0
0%
0%
0
0
0%
0
0%
Indicadores Principales Perspectiva Recursos
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
0
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
0
65%
70%
75%
80%
rsos
0
85%
90%
Seleccionar Periodo
95%
100%
95%
100%
95%
100%
95%
100%
0
85%
90%
0
85%
90%
0
85%
90%
Seleccin de fechas
Trim 1
Ene
Feb
Trim 2
Mar
Abr
Indicador seleccionado
May
Trim 3
Jun
Jul
Ago
Trim 4
Sep
Oct
Nov
Ingresos Mens
Detalle mensual del Objetivo seleccionado

Objetivo
Datos reales
Datos ao anterior
Diferencia (Real- Objetivo)
% Real / Objetivo
Objetivo Acumulado
Datos reales Acumulados
Datos ao anterior Acum
Real - Objetivo Acum
% Real / Objetivo Acum
Ene
Feb
Mar
Abr
20
19
0
20
19
0
20
21
0
20
17
0
-1
95.0%
-1
95.0%
1
105.0%
-3
85.0%
20
19
0
40
38
0
60
59
0
80
76
0
-1
95.0%
-2
95.0%
-1
98.3%
-4
95.0%

Unidad Medida
Objetivos
Indicadores
Ingresos Recetas
Miles Euros
Ingresos Mens
Miles Euros
Ingresos Bebidas
Miles Euros
Ingresos Licores
Miles Euros
Ingresos Cafs
Miles Euros
Total Ingresos
Miles Euros
Total Margen Bruto
% s / Ingresos
Gastos Personal
Miles Euros
Gastos Generales
Miles Euros
Gastos Financieros
Euros
Real
180
180
180
180
180
900
7
-95
-36
-49,500
0
0
0
0
0
0
0
0
0
0
0
0
0
Dic
0
0
PERSPECTIVA FINANCIERA
Trim 4
Nov
Seleccin de un Objetivo
Dic
Objetivos = Ao Anterior
SI
OBJETIVOS PERSPECTIVA FINANCIERA

May
Jun
Jul
Ago
Sep
Oct
20
22
0
20
20
0
20
21
0
0
0
0
20
19
0
0
0
0
2
110.0%
0
100.0%
1
105.0%
0
0.0%
-1
95.0%
0
0.0%
100
98
0
120
118
0
140
139
0
140
139
0
160
158
0
160
158
0
-2
98.0%
-2
98.3%
-1
99.3%
-1
99.3%
-2
98.8%
-2
98.8%
Objetivo
% Resultado
Alerta
180
180
180
180
63
783
7
-102
-41
-45,000
0
0
0
0
0
0
0
0
0
0
0
0
0
100.0%
100.0%
100.0%
100.0%
285.7%
114.9%
104.4%
93.2%
88.9%
110.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Detalle mensual del objet

25
20
15
10
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob
Detalle Acumulado del obje

200
180
160

200
0
0
0.0%
0.0%
180
160
140
120
100
80
60
40
20
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Ju
Ob
ANCIERA
ivos = Ao Anterior
Financiero
VA FINANCIERA
Nov
Dic
Total
0
0
0
20
22
0
180
180
0
0
0.0%
2
110.0%
0
100.0%
160
158
0
180
180
0
180
180
0
-2
98.8%
0
100.0%
0
100.0%
e mensual del objetivo seleccionado
Abr
May
Jun
Datos reales
Jul
Ago
Sep
Oct
Objetivo
Acumulado del objetivo seleccionado
Nov
Dic
Abr
May
Jun
Datos reales
Jul
Objetivo
Ago
Sep
Oct
Nov
Dic
Seleccin de fechas
Trim 1
Ene
Feb
Trim 2
Mar
Abr
May
Trim 3
Jun
Jul
Ago
Trim 4
Sep
Oct
Nov

Objetivo
Datos reales
Datos ao anterior
% Real / Objetivo
Objetivo Acumulado
Ene
Feb
Mar
Abr
8
7
0
8
9
0
8
9
0
8
9
0
-1
87.5%
1
112.5%
1
112.5%
1
112.5%
8
7
0
16
16
0
24
25
0
32
34
0
-1
87.5%
0
100.0%
1
104.2%
2
106.3%

Unidad Medida
Objetivos
Indicadores
Das abiertos
N Das
Clientes 1 Visita
N Clientes
Mejorar calidad
ndice
Precios de mercado
% ndice
Veces rotacin
Real
279
1,800
80
8
20
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
PERSPECTIVA CLIENTES
Trim 4
Nov
Dic
SI
OBJETIVOS PERSPECTIVA CLIENTES

May
Jun
Jul
Ago
Sep
Oct
8
9
0
8
8
0
8
8
0
0
0
0
8
7
0
0
0
0
1
112.5%
0
100.0%
0
100.0%
0
0.0%
-1
87.5%
0
0.0%
40
43
0
48
51
0
56
59
0
56
59
0
64
66
0
64
66
0
3
107.5%
3
106.3%
3
105.4%
3
105.4%
2
103.1%
2
103.1%
Objetivo
% Resultado
Alerta
285
2,000
80
8
15
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
97.9%
90.0%
100.0%
106.7%
133.3%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%

10
9
8
7
6
5
4
3
2
1
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob

90
80
70

90
0
0
0.0%
0.0%
80
70
60
50
40
30
20
10
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob
ENTES
ivos = Ao Anterior
Clientes
SI
TIVA CLIENTES
Nov
Dic
Total
8
7
0
8
7
0
80
80
0
-1
87.5%
-1
87.5%
0
100.0%
72
73
0
80
80
0
80
80
0
1
101.4%
0
100.0%
0
100.0%
Abr
May
Jun
Datos reales
Jul
Ago
Sep
Oct
Objetivo
Nov
Dic
Abr
May
Jun
Datos reales
Jul
Objetivo
Ago
Sep
Oct
Nov
Dic
Seleccin de fechas
Trim 1
Ene
Feb
Trim 2
Mar
Abr
Trim 3
May
Jun
Jul
Ago
Trim 4
Sep
Oct
Nov

Objetivo
Datos reales
Datos ao anterior
% Real / Objetivo
Objetivo Acumulado
Ene
Feb
Mar
Abr
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0
0
0
1
0
0
1
0
0
1
0
0
0.0%
1
0.0%
1
0.0%
1
0.0%

Objetivos
Unidad Medida
Indicadores
0
Real
3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
PERSPECTIVA PROCESOS
Trim 4
Nov
Dic
SI
OBJETIVOS PERSPECTIVA PROCESOS

May
Jun
Jul
Ago
Sep
Oct
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
1
0
0
2
0
0
2
0
0
2
0
0
2
0
0
3
0
1
0.0%
2
0.0%
2
0.0%
2
0.0%
2
0.0%
3
0.0%
Objetivo
% Resultado
Alerta
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
#DIV/0!
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%

0
0
0
0
0
0
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob

4
3

4
0
0
0.0%
0.0%
3
3
2
2
1
1
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob
OCESOS
ivos = Ao Anterior
Procesos
SI
IVA PROCESOS
Nov
Dic
Total
0
0
0
0
0
0
0
3
0
0
0.0%
0
0.0%
3
0.0%
0
3
0
0
3
0
0
3
0
3
0.0%
3
0.0%
3
0.0%
Abr
May
Jun
Datos reales
Jul
Ago
Sep
Oct
Objetivo
Nov
Dic
Abr
May
Jun
Datos reales
Jul
Ago
Objetivo
Sep
Oct
Nov
Dic
Seleccin de fechas
Trim 1
Ene
Feb
Trim 2
Mar
Abr
Trim 3
May
Jun
Jul
Ago
Trim 4
Sep
Oct
Nov

Objetivo
Datos reales
Datos ao anterior
% Real / Objetivo
Objetivo Acumulado
Ene
Feb
Mar
Abr
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0.0%

Objetivos
Unidad Medida
Indicadores
0
Real
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
PERSPECTIVA RECURSOS
Trim 4
Nov
Dic
SI
OBJETIVOS PERSPECTIVA RECURSOS

May
Jun
Jul
Ago
Sep
Oct
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
Objetivo
% Resultado
Alerta
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%

1
1
1
1
1
1
0
0
0
0
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob

1
1
1

0
0
0.0%
0.0%
1
1
1
1
1
1
0
0
0
0
0
Ene
Feb
Mar
Abr
May
Jun
Datos reales
Jul
Ob
URSOS
ivos = Ao Anterior
Recursos
SI
IVA RECURSOS
Nov
Dic
Total
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
0
0
0
0
0
0
0
0
0
0
0.0%
0
0.0%
0
0.0%
Abr
May
Jun
Datos reales
Jul
Ago
Sep
Oct
Objetivo
Nov
Dic
Abr
May
Jun
Datos reales
Jul
Ago
Objetivo
Sep
Oct
Nov
Dic
Alterta verde >
Definicin de Alertas
Alterta amarilla
Alerta roja <
>
90%
75%
75%
Introducir valores entre 0% y

100%
CMI
1
2
3
4
5
6
7
8
9
10
11
12
Fin
1
1
0
0
0
0
0
0
0
0
0
0
0
1
2
3
4
5
6
7
8
9
10
11
12
0
1
0
1
1
0
0
0
0
0
0
0
1
0
0
1
Cli
1
2
3
4
5
6
7
8
9
10
11
12
Proc
1
0
1
0
1
1
0
0
0
0
0
0
0
1
0
1
0
1
2
3
4
5
6
7
8
9
10
11
12
1
0
0
0
0
0
0
0
0
0
0
0
Rec
1
2
3
4
5
6
7
8
9
10
11
12
1
0
0
0
0
0
0
0
0
0
0
0
CMI
1
1
1
1
1
1
1
1
1
1
Fin
Cli
Proc
Rec
0
0
0
0
1
1
0
0
0
0
1
1
0
0
1
1
1
1
1
AntFin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
1
AntCli
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Incrementar Ingresos RecIngresos Recetas

Incrementar Ingresos MeIngresos Mens
Incrementar Ingresos BebIngresos Bebidas
Incrementar Ingresos Lic Ingresos Licores
Incrementar Ingresos CafIngresos Cafs
Incrementar Ingresos TotTotal Ingresos
Incrementar Margen BrutTotal Margen Bruto
Reducir Gastos Perosnal Gastos Personal
Reducir Gastos GeneraleGastos Generales
Gastos Financieros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Miles Euros0
Miles Euros0
Miles Euros0
Miles Euros0
Miles Euros0
Miles Euros0
% s / Ingre 0
Miles Euros0
Miles Euros0
Euros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N Das
0
N Clientes0
ndice
0
% ndice 0
Veces rotac0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Incrementar Capacidad Das abiertos

Incrementar Nuevos Clie Clientes 1 Visita
Mejorar calidad
Ganar cuota de mercadoPrecios de mercado
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
AntProc
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
AntRec
1
2
3
4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
RealFin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Gastos Financieros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Miles Euros19
19
Miles Euros19
19
Miles Euros19
19
Miles Euros19
19
Miles Euros19
19
Miles Euros95
95
% s / Ingre 0.7
0.75
Miles Euros-10
-12
Miles Euros-3
-6
Euros
-5500 -5500
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
RealCli
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

Mejorar calidad
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N Das
26
N Clientes150
ndice
7
% ndice 0.8
Veces rotac2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
28
150
9
0.8
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
RealProc
1
2
3
4
5
6
7
8
9
10
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.25
0
0
0
0
0
0
0
0
0
0.25
0
0
0
0
0
0
0
0
0
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
RealRec
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
ObjFin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
1
ObjCli
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Gastos Financieros
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Miles Euros20
20
Miles Euros20
20
Miles Euros20
20
Miles Euros20
20
Miles Euros7
7
Miles Euros87
87
% s / Ingre 0.75 0.75
Miles Euros-11.3 -11.3
Miles Euros-4.5 -4.5
Euros
-5000 -5000
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Mejorar calidad
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N Das
28
N Clientes200
ndice
8
% ndice 0.75
Veces rotac1.5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
6
27
200
8
0.75
1.5
0
0
0
0
0
0
0
0
0
0
0
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
ObjProc
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
ObjRec
1
2
3
4
5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
10
11
12
13
14
15
16
17
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
10
11
12
13
14
15
16
17
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
18
19
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
20
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
18
19
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
20
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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7
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87
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AntFin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
1
AntCli
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Gastos Financieros
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
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Miles Euros0
Miles Euros0
Miles Euros0
Miles Euros0
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Miles Euros0
Miles Euros0
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0
N Clientes0
Mejorar calidad
ndice satisfaccin cli ndice
0
Ganar cuota de mercadoPrecios de mercado % ndice 0
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16
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20
21
22
23
24
25
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1
2
AntProc
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0
2
0
3
0
4
0
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0
6
0
7
0
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0
9
0
10
0
11
0
12
0
13
0
14
0
15
0
16
0
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0
18
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5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
0
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0
0
1
2
3
RealFin
1
2
3
4
5
6
7
8
9
10
Gastos Financieros
11
0
0
12
0
0
13
0
0
14
0
0
15
0
0
16
0
0
17
0
0
18
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Miles Euros19
19
21
17
Miles Euros19
19
21
17
Miles Euros19
19
21
17
Miles Euros19
19
21
17
Miles Euros19
19
21
17
Miles Euros95
95
105 85
% s / Ingre 0.7
0.75 0.8
0.8
Miles Euros-10
-12
-10
-13
Miles Euros-3
-6
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-6
Euros
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1
RealCli
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2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
28
150
9
0.8
2
0
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25
150
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29
150
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N Das
26
N Clientes150
Mejorar calidad
7
Ganar cuota de mercadoPrecios de mercado % ndice 0.8
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0
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1
2
RealProc
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0
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0
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0
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0
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0
10
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0
0
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0.25
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0
0
0
0
0
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
0
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2
RealRec
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0
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0
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0
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0
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5
6
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8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
1
ObjCli
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2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

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Miles Euros20
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Miles Euros20
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Miles Euros20
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Miles Euros20
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Miles Euros7
7
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7
Miles Euros87
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% s / Ingre 0.75 0.75 0.75 0.75
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28
N Clientes200
Mejorar calidad
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200
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200
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0.75
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28
200
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0.75
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ObjProc
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