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Smart service business news / December 2008

www.planmill.com

Cost-Effective PlanMill
SaaS Solutions Now Available!

PlanMill has introduced user-friendly, cost effec-

tive and quickly implemented CRM, Project, PSA
and PSA ERP solutions, both in Finnish and Eng-
lish, to the market in Software as a Service form.

CRM PROJECT PSA PSA ERP

PlanMill SaaS - Software as a Service solutions

Software as a Service (SaaS) is a softwa-
re delivery model where the application
is provided over the internet. There is no
need for the user organisation to invest in
software licenses or install new hardware
or software. The solutions are mainly used
over the internet, using a browser. The
SaaS provider manages all updates and
upgrades, maintains the scalable IT infra-
structure, manages backups and data se-
curity and provides support. One provider
thus provides a service for many clients.
PlanMill’s groundbreaking work has
given it a place among the leading SaaS
providers in Finland.
– We believed in the SaaS model years
ago and started to build it with determina-
tion and an open mind, says PlanMill CEO
Thomas Hood.
35 percent of Western European com-
panies using CRM and 32 percent using
SCM are looking to change their current
systems to SaaS.
– This was to be expected, because SaaS
is a significantly more cost-effective and
quicker to implement solution for the busi-
ness environment of the future.

Tietoviikko / Gartner / December 3, 2008 KEY

In 2009, Every Third Company will Change to SaaS
Nine out of ten companies are going to
increase their use of software as a service
(SaaS) solutions next year, according to re-
search company Gartner.
Over a third (37 %) of the companies
taking part in the research plan to replace
their software with SaaS solutions in order
to lower their overall IT costs. According
to Gartner, companies are changing to
SaaS because it is cost-effective and easy
to expand.
WORDS
The research also revealed that North CRM =
American companies are more eager to in- Customer Relationship Management
vest in tailored SaaS solutions than Europe-
PSA =
an companies. The researchers interviewed
Professional Services Automation
258 IT Managers in eight countries.
According to the IDC, SaaS is grow- ERP =
ing more quickly than the expected rate, Enterprise Resource Planning
which is 30 percent a year over the next
SaaS =
five years. The strongest interest in SaaS
Software as a Service
is among the growing and midsize busi-
nesses, as well as bigger companies. PPM =
www.tietoviikko.fi Project Portfolio Management

Web-based CRM, Project, PSA and PSA ERP Software as a1Service (SaaS) solutions for service businesses 1
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SaaS – The Smart Choice!

Are the software systems managing your business
non-integrated and labour-intensive? Could the
integration and streamlining of these systems be
beneficial in managing your business?
PlanMill’s flexible and integrated solution ef-
ficiently and cost-effectively combines customer
relationship management (CRM), portfolio project
management (PPM) and project, resources, time,
Thomas Hood expense, and finance management, as well as en-
CEO & Partner terprise resource planning (ERP).
Is your current solution able to do all this, or is
it more labour-intensive than productive?
PlanMill is one of the first companies to give
growing and midsize service businesses SaaS web-
based business applications to run their entire
company. PlanMill SaaS solutions can be comple-
mented with several financial management solu-
tions such as eFina, Econet, EmCe, Netvisor, Pro-
Countor and Tikon.
Whether your services team is small and local
or large and global, PlanMill can help automate
and optimise your services operation. This is why
PlanMill’s service business solutions power more
billable services organisations than any other so-
lution.
Isn´t it time for you to really take control of your
business? Be smart – get in touch.
thomas.hood@planmill.com

Frantic’s Media Business Boosted

by PlanMill’s Integrated SaaS PSA Solution
PlanMill Ltd has provided With this new integrated PSA solution,
Frantic will improve the processes related
Frantic Media Ltd with a
to customer relationship management
browser-based SaaS PSA and development, monitoring of work
hours and costs, monitoring of support
(Professional Services
requests, sales orders and projects, and
Automation) solution for invoicing. The Visma Econet financial man-
agement solution is also integrated.
a networked business
environment. Sami Relander, CEO of Frantic, says that
their fast-growing company spent a long
time looking for a suitable system.
– We were hoping to find a system that
would cover all of the main processes of
our business, one that would be suitable
both for the development of demanding
customer relationships and for managing
consulting and delivery projects. It also
had to be a centralised and cost-effective
Software as a Service (SaaS) system, says
Relander.
The company also wanted to ensure
that the selected PSA solution can be ex-
panded as needed, anticipating the de-
mands of a networked business environ-
ment in the future.
– We wanted an agile and user-friendly
system, one that would be fast and easy to
implement and cost-effective to integrate
with our outsourced financial manage-
ment system, Sami Relander says.
In a short time, PlanMill Ltd has become
Finland’s leading provider of PSA solutions
for organisations providing software and
consulting services in the ICT and digital
marketing fields.
– Co-operation with Frantic further
strengthens our position as a leading pro-
vider of PSA solutions for growth-oriented
service businesses, says Thomas Hood,
PlanMill’s CEO.
www.frantic.com

www.planmill.com
New website
Our website has experienced some major
changes in an most exiting way. It has not only
had an visual update but its content provide
you now with all kinds of new features. Utilise
them to your benefit!
Free trial for 30 days
Boost your service business anywhere, anytime.
It’s easy, integrated, scalable and affordable –
and great way to work smarter. Try now for free!
trial@planmill.com
New clients
Our new clients include Adage, Aureolis, Edita
Press, Frends Technology. Learn more about
our customers and how they use PlanMill solu-
tion to optimize their workforces, work smarter,
and increase profitability. sales@planmill.com

2 Web-based CRM, Project, PSA and PSA ERP Software as a2Service (SaaS) solutions for service businesses

Software tester
replaces its old
systems with
PlanMill PSA SaaS
Software testing company Com-IQ
Ltd chose a web-based PSA (Pro-
fessional Services Automation) so-
lution from PlanMill to support its
growing business needs. With the
new PSA solution Com-IQ enhances
its customer relations processes,
those involving control of person-
nel and projects, as well as key fi-
nancial processes such as billing.
Com-IQ’s Managing Director Ant-
ti Öfversten saw that the company
urgently needed to find a web-
based system that would provide
them support in different client lo-
cations and that can grow as their
business needs develop.
The company prides itself on
the flexibility of their own business
operations, being able to act fast
in order to support their clients’
needs.
www.comiq.fi
PlanMill Ltd | Westendintie 1 | FI-02160 Espoo | info@planmill.com | www.planmill.com
PlanMill Ltd develops real-time, browser-based
PSA solutions for service businesses. Our solutions
help to improve the control of customer relation-
ships, projects and business processes, which in
turn improves the productivity and profitability
of PlanMill’s customer companies.
Web-based CRM, Project, PSA and PSA ERP Software as a3Service (SaaS) solutions for service businesses
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Nitro Chooses PlanMill PSA
for its International Growth
Nitro FX Ltd has chosen a With the new PSA solution Nitro has stream-
lined its processes involving customer re-
web-based PSA solution from
lations, control of personnel, projects and
PlanMill to support its grow- also key financial processes, such as billing.
The new PSA solution replaces Nitro’s old
ing international business. The
self-made and self-developed systems, as
real-time service is provided as a well as Excel-based systems.
According to Nitro’s CEO Pasi Niit-
SaaS solution to all of Nitro’s
tymäki the company was looking for a
offices across Finland, Latvia system that could provide support in dif-
ferent countries and could grow as their
and Estonia.
business needs developed.
– We wanted to find a unifying system
easy enough for creative staff to use that
would also allow our staff to work from
various locations, says Niittymäki.
– For us the system flexibility and the
ability to add features according to our
needs is vital. Also, it needed to be easily
integrated into our outsourced account-
ing management system, summarises Pasi
Niittymäki of their decision.
www.nitro.fi
Pasi Niittymäki
CEO
Hood joins the top 100 IT-influencers in Finland
Tietoviikko magazine has, for the sixth published on the December 13, once again
time, nominated their annual top 100 in- honours Thomas Hood, PlanMill’s CEO, in
fluential figures in the IT industry. The list, the top 100 of Finnish IT influencers.
Christmas cheer for families
Once again, the time of year has come when we like to thank you for an eventful year, and
for sharing your valuable time with us. Thank you also for the plentiful feedback we have
received, which is valuable in further developing our operations and services.
The funds we set aside for Christmas greetings have been donated to the Lahti branch
of The Mannerheim League for Child Welfare. This charitable association will give the mo-
ney to needy families with children to bring them some Christmas joy.
www.mll-lahti.fi
ACCELERATOR is our customer and interest Magazine production:
group magazine, which is also available on our EKLEKTI Finland Ltd
website. Please feel free to share your thoughts Pyynikintie 25
and comments on the content and the format FI-33230 Tampere
of the magazine. www.eklektifinland.fi
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