Professional Documents
Culture Documents
Logistics Activities
Setijadi
setijadi@SupplyChainIndonesia.com
2014
Inputs into
Logistics
Outputs of
Logistics
Natural
Resources
Competitive
Advantage
Human
Resources
Logistics Management
Suppliers
Finansial
Resources
Raw
materials
In-process
inventory
Finished
goods
Customers
Information
Resources
Logistics Activities
1. Customer Service
2. Demand Forecasting
3. Inventory Management
4. Logistics Communications
5. Materials Handling
10. Procurement
11. Reverse Logistics
6. Order Processing
7. Packaging
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
1. Customer Service
Customer service represents the output
of the logistics system and the place component
of the firms marketing mix.
Five rights of a logistics system:
1.
2.
3.
4.
5.
Right product
Right place
Right condition
Right cost
Right time
2. Demand Forecasting
Demand forecasting involves determining the amount of product
and accompanying service that customers will require at some
point in the future.
Forecasts of future demand determine promotional strategies,
allocation of the sales force, pricing, and market research
activities.
Logistics management forecasts
of demand determine how much
of each item produced by
the company must be transported
to the various markets
the firms serves.
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
3. Inventory Management
Economies of scale
Balancing supply and demand
Specialization
Protection from uncertainties
A buffer throughout the supply chain.
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
4. Logistics Communication
Effective communication must take place among:
1.
2.
3.
4.
Business
Information
Warehouse
...
R/3
Advanced
Planner &
Optimizer
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
Sales
Force
Automation
B2B
Procurement
5. Materials Handling
The objectives of materials handling are to:
1.
2.
3.
4.
5.
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
6. Order Processing
Operational elements.
Communications elements.
Credit and collection elements.
7. Packaging
Packaging performs two basic functions: marketing and
logistics.
In a marketing sense, the package acts as a forms of
promotion or advertising.
In logistics, packaging serves a dual role:
The package protects the product
from damage while it is being
stored or transported.
Proper packaging can make it easier
to store and move products,
thereby reducing materials
handling costs.
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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customer
service level.
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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10. Procurement
Procurement:
the process of acquiring materials and services to
ensure the operating effectiveness of firms
manufacturing and logistics processes.
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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warranty repair,
replacement,
remanufacturing, or
recycling,
Plant
Distribution
Dealer
Plant
Distribution
Dealer
Plant
Distribution
Dealer
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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Political
& Legal
Economic
Customer
Service
Social
&
Cultural
Other
Activities
Ware-housing
& Storage
Inventory
Competition
Logistics
Executive
Packaging
Transportation
Geography
Technology
Sumber: Stock, J.R. & Lambert, D.M. (2001). Strategic Logistics Management 4th ed. Singapore. McGraw-Hill.
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