Professional Documents
Culture Documents
PROFILE
VAULT EMPLOYER PROFILE:
CAP GEMINI
ERNST & YOUNG
Table of Contents
INTRODUCTION
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Cap Gemini Ernst & Young at a Glance . . . . . . . . . . . . . . . . . . . . . . . . .2
THE SCOOP
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
ORGANIZATION
11
VAULT NEWSWIRE
21
25
GETTING HIRED
27
CAREER
LIBRARY
vii
ON THE JOB
31
FINAL ANALYSIS
35
RECOMMENDED READING
37
Introduction
Overview
Cap Gemini Ernst & Young is the result of the May 2000 purchase of Ernst
& Youngs consulting practice by Cap Gemini, a French IT consulting firm.
The purchase doubled Cap Geminis revenue and strengthened its North
American consulting efforts. The firms IT and management consulting
services in the United States now boast more than 55,000 people, and the firm
has a significant presence in more than 30 countries.
The consultancy services a plethora of industries: chemicals, consumer
products, retail and distribution, energy and utilities, financial services and
insurance, health care, high tech, life sciences, manufacturing,
telecommunications, media and network services, and transportation.
CGE&Y primarily provides IT consulting services, and to accomplish its
high-tech objectives it maintains strategic alliances with such companies as
Cisco, IBM, Commerce One, Siebel, Oracle, SAP, J.D. Edwards, and
PeopleSoft.
CAREER
LIBRARY
PRACTICE AREAS
Telecom Media Networks
Consumer Products, Retail and
Distribution
Energy, Utilities and Chemicals
Financial Services
High Technology and Automotive
CAREER
LIBRARY
UPPERS
Good profit sharing plan
Wide variety of projects
Diverse for a large firm
DOWNERS
Shakeup in culture
Constant travel
Recent layoffs
THE BUZZ
The Scoop
History
Early days
The history of Cap Gemini Ernst & Young goes back a century, to Chicago in
the 1890s. At that time, many American businesses had no notion of regulated
accounting practice, and the government had yet to burden American
taxpayers with the income tax. English businesses based in the United States,
however, knew better, and sent for Scots to look after their investments. One
enterprising Scotsman, Arthur Young, set up an independent accounting firm
in Chicago in 1894. This firm became Arthur Young & Company in 1906.
Meanwhile, two brothers, Alwin and Theodore Ernst, Americans who had
been quick to pick up on the accounting concept, launched a tiny accounting
firm in Cleveland in 1903. Alwin had previously worked for the CEO of a
large industrial firm and believed that accounting could be used to help
corporate management make smarter, money-saving decisions. A
management consultant was in the making.
Arthur Young and Ernst & Ernst got a big break in 1913, when the passage of
the federal income tax suddenly created big business for tax departments.
Arthur Young, growing steadily, formed a national partnership in 1921,
uniting its five offices behind its new headquarters in New York City. Ernst
& Youngs expansion and promotion hit a snag in the early 1930s, when the
AICPA adopted a policy prohibiting members from advertising. For a time,
A.C. Ernst resigned from the association. Still, the financial chaos of the
1930s proved to be lucrative for both Arthur Young and Ernst & Ernst, as the
Great Depression spawned new financial reporting regulations that increased
the need for accounting and auditing services. To snare enough employees to
meet demand that decade, Arthur Young began to recruit college students and
to train them in its first staff school.
Both firm patriarchs went to their heavenly reward in 1948; Arthur Young at
84, and A.C. Ernst at the relatively tender age of 66. Arthur Young the
company made news in 1957 by appointing the first female partner in what
was then the Big 8, and Ernst & Ernst merged with British firm Whinney,
Murray & Co. to become Ernst & Whinney. Arthur Young and Ernst &
Whinney found each other in 1989, merging to become Ernst & Young.
Eleven years later, E&Y became the first of the Big Five to separate its
accounting and consulting businesses, selling its consulting arm to French
Visit the Vault Consulting Career Channel at http://consulting.vault.com with
insider firm profiles, message boards, the Vault Consulting Job Board and more.
CAREER
LIBRARY
consultancy Cap Gemini in May 2000; thus was born the now-familiar Cap
Gemini Ernst & Young.
Making connections
During the Internet boom, Cap Gemini Ernst & Young placed its bets on
helping traditional businesses and dot companies establish an online
presence. Well, any observer of the economy over the last few years knows
how that business plan played out. CGE&Y even created a stand-alone
division dedicated to e-business in 2000 in an attempt to compensate for the
firms initial slow entry in the dot-com market. The move backfired,
however, when intra-organizational conflicts resulted. We made a mistake,
then-COO Paul Hermelin told the Financial Post in May 2001. It triggered
some internal resentment and as the Internet hype was fading we had to
reorganize. Like most consulting firms, CGE&Y now targets more
traditional firms, like its current clients Bell Canada, engineering concern
ABB, Eli Lilly, Heineken and Standard & Poors.
Cap Gemini Ernst & Young has sought other, more promising markets as
well. In December 2000, CGE&Y and Cisco Systems formalized their March
2000 agreement by launching a new industry practice, Cap Gemini Ernst &
Young Telecom Media Networks. The practice works under Cap Gemini
Ernst & Youngs auspices, providing software and other strategic
telecommunications technology solutions to over 150 clients.
Pursuing partnerships
In November 2000, Cap Gemini Ernst & Young started a number of
partnerships and services extensions. It teamed up with Oracle and Fiat SpA
to form an Internet consulting company, eSPIN, with Fiats new Business
Solutions arm. In February 2001, the December 2000 partnership between
CGE&Y and Vodafone was officially named Terenci, a company that will
4
CAREER
LIBRARY
Cutting crew
CGE&Ys post-merger performance hasnt been particularly rosy, despite its
fervid pace of acquisitions and deal-making. The tanking high-tech economy
and the drop in demand for consulting services hit the company just as it was
getting its new self together. As a result, to save costs the company has cut
7,900 jobs over the last two years, and analysts expect it to cut another 3,000
by the end of 2002. U.S. employees who lost their jobs in December 2001
could perhaps take solace in being informed of the layoffs in person a month
Visit the Vault Consulting Career Channel at http://consulting.vault.com with
insider firm profiles, message boards, the Vault Consulting Job Board and more.
CAREER
LIBRARY
CAREER
LIBRARY
But while Hermelin would not talk about the possibility of a merger, he did
say early in 2002 that CGE&Y was through making major cost-cutting
measures. Unfortunately, that was not to be. Despite the CEOs earlier
statements, in June of that year the firm announced a change in structure
aimed at improving profits in its core consulting, IT services and outsourcing
business lines.
LEAP! of faith
In an attempt to make the most of a bad economy, in June 2002 CGE&Y
launched its LEAP! initiative, aimed at adapting the company to industrys
changing IT needs. The program, which stands for Leadership, Expansion,
Alignment, and Portfolio & Productivity Management (the exclamation point
is just to get you excited), includes shifting and/or laying off up to 3,000
people and an streamlined focus on selling the firms consulting, IT and
outsourcing solutions.
Recognition
Experiencing firsthand the sting of pink slips and declining revenues, Cap
Gemini Ernst & Young has undertaken a branding effort intended to unite the
firm and its clients against our common foe: The Economy. The guerrilla
campaign, officially called Defy the Economy, markets the firms methods
of transforming companies into adaptive enterprises that can combat
market volatility. As of mid-2002, CGE&Y had already launched it in Europe
and had begun to target the U.S.
In need of a new acronym, the firm also created OTACE (On Time Above
Client Expectations), a new tool through which clients can make known what
they hope to accomplish prior to the start of an engagement and evaluate the
firms performance on an ongoing basis.
Accolades abound
Cap Gemini Ernst & Young holds a treasure trove of industry awards; most
recently, in July 2002, it won the Billing World Excellence Award for
Integration Project of the Year, given to its Telecom Media Networks practice
for its international infrastructure growth solutions. April 2002 saw the
National Association of Colleges and Employers (NACE) give CGE&Ys
Multimedia Campus Presentation its 2002 Award of Excellence in the
category of Educational Programming by an Employer.
CAREER
LIBRARY
In 2001 the firm also brought home the Best Management Practice Award
from the Management Consultancies Association (MCA), where it was
recognized for its work with Open Interactive, the worlds leading interactive
television series. MCA also offered high commendation in the Strategy &
Business Transformation category for work in the military shipbuilding
industry. In February 2001, CGE&Y received the Greatest Business
Impact Lotus Beacon Award for the internal knowledge management
system, Knowledge OnLine, it created for the Fluor Corporation. On the
other end of the awarding dynamic, Cap Gemini Ernst & Young sponsored
the E-nitiative award at Londons Growing Business Awards ceremony in
December 2000.
CGE&Y also hopes to continue what had in previous years become an annual
tradition for the then-independent Ernst & Young: being named to both
Fortunes 100 Best Companies to Work For list and Working Mothers 100
Best Companies for Working Mothers list. The lists take into account
recruiting, development and earning, work environment, rewards and
recognition, health and well-being, time/work/life, and financial security.
E&Y regularly earned praise for family-friendly work arrangements, its
mentoring and networking opportunities for women, and for founding an
Office for Retention.
CAREER
LIBRARY
Compensation
Pay
Undergraduate hires: $40,000-$43,000
Advanced degree and experienced hires: $50,000-$60,000
MBA hires: $70,000-$95,000, depending on experience
Bonuses: Cap Gemini reviews and ranks consultants on a 1-5 scale, with 5
the highest. This scale is then used to apportion bonuses. The firm did not
offered bonuses in any significant number in 2001; mid-year it announced it
would not give any, but after much criticism it agreed to offer bonuses to all
those employees who scored a 5 in their reviews, providing they worked in a
profitable sector.
Perks
15-25 days of paid vacation, depending on rank and tenure
Generous leave of absence policy
401(k) plan (match 50 cents to a dollar, to qualifying employees)
Flexible spending account
Pension plan (again, to qualifying employees)
Reimbursement for late-night cabs, meals, etc.
Flexible work arrangements
Medical, dental and vision plans
Insurance plans
Long- and short-term disability
Adoption assistance
Service recognition awards
CAREER
LIBRARY
10
CAREER
LIBRARY
Organization
Key Officers
Chairman: Serge Kampf
As a young French entrepreneur, Serge Kampf watched his country reemerge
from World War II and the colonial wars as a modern, industrial powerhouse,
and he saw early on the need that French firms would have for IT services.
In 1967 he founded Cap Gemini (originally called Sogenti), an IT consulting
firm that operated for years out of a two-room office in Grenoble. But using
an aggressive growth strategy and a knack for predicting the globalizing
trends of the 1970s and 1980s, Kampf steadily grew his firm into the
consulting behemoth that it is today.
North American CEO: Mark Hauser
CEO and COO: Paul Hermelin
Group Vice President, Cap Gemini Telecom & Media: Alexandre Haeffner
Director: Chris van Breugel
Director: Clive Williams
Ownership
Cap Gemini Ernst & Young is a public company. French investment group
Compagnie Generale dIndustrie et de Participations (CGIP) owns 5.7
percent of the firms stock, while Kampf owns another 6 percent.
Business Units
Telecom Media Networks
The newest division, TMN served as CGE&Ys flagship unit during the dotcom heyday. Today it is still strong, though understandably not as much as a
few years ago. TMNs 6,500 employees aim to service clients with end-toend solutions in media and high-tech sectors, including marketing strategy,
CRM and applications management.
CAREER
LIBRARY
11
Financial Services
CGE&Ys financial consulting unit claims 35 of the worlds 50 largest
financial institutions among its clients. Like other divisions, Financial
Services provides clients with an array of services designed to provide endto-end consulting: strategic consulting, implementation, CRM and cost
efficiency analysis.
Locations
US offices:
Atlanta
10 Glenlake Parkway; Suite 1000
Atlanta, Georgia 30328
Phone: (404) 541-7101
Fax: (404) 541-8407
12
CAREER
LIBRARY
CAREER
LIBRARY
13
Charlotte
101 North Tryon Street
One Independence Center; #1000
Charlotte, North Carolina 28246
Phone: (704) 331-1900
Fax: (704) 331-2071
Chicago
Sears Tower
233 South Wacker Drive; 14th Floor
Chicago, Illinois 60606
Phone: (312) 879-4923
Fax: (312) 879-6130
111 North Canal; 15th Floor
Chicago, Illinois 60606
Phone: (312) 928-1400
Fax: (312) 928-1695
10255 W. Higgins Road; 3rd Floor
Rosemont, Illinois 60018
Phone: (312) 879-2500
Fax: (312) 879-5671
Cincinnati
River Center II
100 East River Center Blvd; Suite 500
Covington, Kentucky 41011
Phone: (859) 655-1500
Fax: (859) 655-1501
Cleveland
1200 Skylight Office Tower
1660 West Second Street
Cleveland, Ohio 44113
Phone: (216) 583-3300
Fax: (216) 583-8319
Columbus
One Crosswoods Center
100 East Campus View Blvd; Suite 250
Columbus, Ohio 43235
Phone: (614) 438-2675
14
CAREER
LIBRARY
Dallas
7701 Las Colinas Ridge
One Panorama Center; Suite 600
Irving, Texas 75063
Phone: (214) 665-5000
Fax: (214) 665-5555
Denver
9781 S. Meridian Blvd. #220
Englewood, Colorado 80112
Phone: (720) 568-4200
Fax: (720) 568-4201
Detroit
500 Woodward; Suite 1620
Detroit, Michigan 48226
Phone: (313) 628-7540
Fax: (313) 628-7107
Honolulu
1180 Pauahi Tower
1001 Bishop Street
Honolulu, Hawaii 96813
Phone: (808) 535-6820
Fax: (808) 535-6999
Houston
1401 McKinney Street; Suite 900
Houston, Texas 77010
Phone: (281) 220-5000
Fax: (281) 220-5001
Indianapolis
10 West Market St, Ste 1300
Indianapolis, Indiana 46204
Phone: (317) 977-1300
Fax: (317) 977-1301
Kansas City
11300 Tomahawk Creek Parkway, Suite 340
Leawood, Kansas 66211
Phone: (913) 319-8000
Fax: (913) 319-8001
CAREER
LIBRARY
15
16
CAREER
LIBRARY
CAREER
LIBRARY
17
Phoenix
One Renaissance Square
2 North Central Avenue; Suite 2600
Phoenix, Arizona 85004
Phone: (602) 452-5900
Fax: (602) 452-8007
Pittsburgh
USX Tower
400 Grant Street; 47th floor
Pittsburgh, Pennsylvania 15219
Phone: (412) 227-1100
Fax: (412) 227-1101
St. Louis
The Plaza in Clayton
190 Carondelet Plaza; Suite 1200
Clayton, Missouri 63105
Phone: (314) 290-8000
Fax: (314) 290-8001
San Francisco/Bay Area
555 California Street; Suite 1800
San Francisco, California 94104
Phone: (415) 951-3200
Fax: (415) 951-3296
20425 Stevens Creek Boulevard
Cupertino, California 95014- 2261
Phone: (408) 861-1800
Fax: (408) 861-1801
200 North Sepulveda Boulevard; Suite 1000
El Segundo, California 90245
Phone: (310) 727-8400
Fax: (310) 727-8848
Seattle
10500 NE 8th Street; Suite 1400
Bellevue, Washington 98004
Phone: (425) 818-3300
Fax: (425) 818-3301
18
CAREER
LIBRARY
Tampa
100 North Tampa Street; Suite 2350
Tampa, Florida 33602-5197
Phone: (813) 225-4747
Fax: (813) 225-4847
Washington, D.C.
8000 Towers Crescent Drive; Suite 800
Vienna, Virginia 22182
Phone: (571) 382-6000
Fax: (571) 382-6001
CAREER
LIBRARY
19
20
CAREER
LIBRARY
Vault Newswire
September 2002: Go go government work
Cap Gemini Ernst & Young became the latest entrant in the burgeoning
government consulting field, joining such stalwarts as Booz Allen Hamilton
and American Management Systems on the General Services
Administrations Schedule 70, a list of firms allowed to bid for government
consulting contracts.
CAREER
LIBRARY
21
22
CAREER
LIBRARY
solutions. Such services are unlike CGE&Ys usual offerings, which tend to
be longer and more lucrative.
CAREER
LIBRARY
23
24
CAREER
LIBRARY
All or nothing
CGE&Y is a no-nonsense firm, which may explain why it has been able to do
as well as it has, despite the economic downturn and the uncertainties
associated with the merger. The firm is a believer in being integrated into
the clients everyday work environment, we hear, which can mean extremely
long hours and little time on the beach. On projects, Ill leave around 7 to 9
p.m. generally, says a source. On crunch days about 30 percent of a
typical project Ill leave from 10 p.m. to 2 a.m.
Visit the Vault Consulting Career Channel at http://consulting.vault.com with
insider firm profiles, message boards, the Vault Consulting Job Board and more.
CAREER
LIBRARY
25
In-house recognition
To back up its belief in publicly recognizing its employees for their efforts,
Cap Gemini Ernst & Young includes among its more unique programs the
Consultant of the Quarter award. Each division within the company selects
an employee to be its Consultant of the Quarter. Those selected are then
nominated to attend the Overachievers Club celebration a four-day, allexpenses-paid trip to an exotic location for the employee and a guest.
Company sources tell us that recognition is sincere and real-time employees
are also given spot recognition with cash awards or with personalized awards
that meet the employees special interests.
26
CAREER
LIBRARY
Getting Hired
Overview of the Hiring Process
While Cap Gemini Ernst & Young has regularly recruited on U.S. campuses
in the past, it has decided not to do so during the 2002-2003 season. Instead,
applicants should begin by visiting the firms careers web site. There they
can complete an online application or find the address of an office in which
theyd like to work, to which they can apply directly (see page 11 for a
complete list of U.S. offices). Applications for experienced consultants are
also accepted online. The process, we hear, is extremely uniform and
bureaucratic, so dont plan on using personal connections to get hired: It
wont help much if you know someone. If you know someone, you might get
an interview where before you were on the fence, but thats it.
The interview process is fairly standard across offices: After a resume screen,
candidates are brought in for a day of four interviews. Each interviewer,
typically a senior person from that office, is responsible for covering a
particular aspect of the applicants background, interests and skills. After the
team has met and discussed the candidate, there is typically a fifth, review
interview. The interviews, we hear, vary greatly from person to person and
office to office, largely because the firm offers little guidance on how to
conduct them. There isnt a lot of training of interviewers on what to ask,
says one consultant who has conducted several interviews. When I was at
IBM we had very specific training, but at CGE&Y its much more
subjective.
Unlike many other consulting firms, Cap Gemini does not utilize cases,
preferring to rely on fit-oriented questions. That said, the firm sets pretty
high standards for who fits: As one Cap Gemini consultant, who has sat on
both sides of the interview desk says, The firm wants people with the
consulting flair, so look professional and talk well.
Insiders share that the interviews are rather laid-back; they wont try to stress
you out to see how you handle the pressure. One says that the interview was
more friendly and collegial than I expected not confrontational. Most
candidates are contacted within 48 business hours of their second interview
for potential offers. Geographic sell days are also held in most locations,
affording candidates an opportunity to become familiar with local personnel
and their specific office assignment.
The firm has identified several dimensions: technical/professional
knowledge, ability to learn, analysis and judgment, client serving orientation,
Visit the Vault Consulting Career Channel at http://consulting.vault.com with
insider firm profiles, message boards, the Vault Consulting Job Board and more.
CAREER
LIBRARY
27
Questions to Expect
1. I see from your resume that you worked on developing a database
during your summer job. Tell me a bit about that. How exactly did you
use your skills there?
Interviewers want to see your skills in action, and to start the process of the
full skills match. Also, note that Cap Gemini Ernst & Young interviewers
wont necessarily be looking to see that youve done high-profile work for
fancy companies. They simply want to see that you have the right skills and
youve used them.
28
CAREER
LIBRARY
2. So what are some of the activities have you been involved in at school?
Keep in mind here the words of one of our contacts: Were looking for
diversity, not just in terms of ethnicity and gender and things like that, but
also in terms of interesting backgrounds. We really want people with different
ways of solving problems.
3. What are some of your favorite classes?
You might want to structure your answer to show off some of your talents.
Questions to Ask
1. Generally speaking, how many projects will I be working on in this
practice?
Insiders report varied work requirements depending on the department.
2. What kinds of international opportunities does Cap Gemini Ernst &
Young offer?
The firm is increasing its international presence, so assignments in overseas
locations should abound for globally minded young consultants.
3. What is a typical day in the life for a consultant at this office.
Its important to get a feel for how things are run at the office to which youll
hopefully be attached. Even though a lot of your workweek will be spent
away, your schedule will still be largely determined by your office.
4. What is the current workload like at this office?
Again, things differ among offices, and you want to make sure youll be
entering one with enough work to keep you busy and employed. Find out
whether the firm is assembling capacity or work if the office is focused on
the former, it could be a while before theres enough for everyone to do.
5. What is the current salary range for this position?
As one consultant who has conducted interviews tells Vault, At the end of
the second interview, a candidate might want to enquire about pay ranges.
Otherwise they could find themselves with an offer and no chance to
negotiate.
CAREER
LIBRARY
29
30
CAREER
LIBRARY
On the Job
Job Description
Consultant
Broadly speaking Cap Gemini Ernst & Young consultants work in either
Strategic Consulting or Business Consulting. (These are two of the firms six
designated professions; Technology, Operate, Business Development, and
Enabling Professions are the others.) Many consultants arrive at CGE&Y
with prior industry experience. To be considered for senior positions,
prospective consultants generally are expected to have worked at least three
years at another consulting firm or in a field related to that which they will
specialize. Software and other technical expertise, as well as familiarity with
industry trends, may also be necessary credentials. Working within a team
environment, CGE&Y consultants are responsible for doing analyses,
conducting research, and preparing proposals and presentations for clients.
The job usually involves frequent travel to the client site and other locations.
As they gain more experience, consultants will oversee the work of junior
staffers and act as liaison between the project team and the higher-ups in the
firm. After working their way up the ranks, they also work on identifying
new business opportunities and potential clients.
CAREER
LIBRARY
31
weve gathered, and building PowerPoint slides to show the client the results
of our analyses.)
9:45 a.m.: Start crafting your part of the pitch in between fielding numerous
e-mails and phone calls from frantic employees from the client company.
(One of the great things about my job is that I get a decent amount of
interaction with director-level client employees.) However, some days thats
more of a plus than others.
11:45 a.m.: A senior CGE&Yer with whom youve developed an informal
mentor-mentee relationship calls to check on how youre doing and how the
project is coming along. I spend a lot of time guiding [young consultants]
career development, says one senior manager proudly.
1:00 p.m.: Order in lunch from the local deli and schmooze with your team
members. (Lunch is catch as catch can. We try to get together for lunch, but
often Ill go along with the client.)
1:50 p.m.: Work on putting the finishing touches on tomorrows pitch. (You
make pitches to the client early in the project. Later, you tend to have more
informal meetings.)
3:30 p.m.: During another team meeting you call a co-worker at the office
who has some experience that might be pertinent to your project. (I do most
of my work in person or in meetings, and not via the phone. The exceptions
would be calling the client for clarification on a requirement, for example, or
to conference someone else into a meeting where we need their input.)
6:00: Take a straw poll to see where people want to go to dinner tonight.
There are social events like dinners about one night a week when Im at the
office, but I go out more often when Im at the clients.)
7:15: Head out to dinner. The project is coming along well so far, so you feel
OK about leaving. Of course on crunch days about 30 percent of a typical
project Ill leave from 10 p.m to 2 a.m. While enjoying a plateful of sushi,
discuss tomorrow nights social activities. (Though most project members
can go home Thursday evenings, a good number choose to stay at the client
city Thursday nights and then we all go out dancing and partying. Then they
get up early Friday and fly homeThe after-work social life is a great ending
to a long day. This pace, however, wears one out and by the weekend I dont
even want to go out with my friends. I just want to sleep!)
32
CAREER
LIBRARY
Engagement manager
7:00 a.m.: I arrive at the client site and read through e-mails from Europe. I
work in a global group, and so Im always firefighting problems that have
already emerged in offices overseas. Seven seems a little early, but at the
clients you have to arrive before their own managers, which can be pretty
early, especially when the firm has a lot of work in Europe.
8:30 a.m.: Done with the e-mails, I run status checks on current projects until
lunch.
12:30 p.m.: Typically we go to lunch as a project team, especially if part of
the client team is from out of town as well its important to build good
rapport with your coworkers. However, the days of extensive, 3-martini
lunches are over; were much more cost-conscious now.
2:00 p.m..: Back from lunch, I dig into my long to do list that resulted from
my e-mails and status checks from that morning.
3:30 p.m.: Status meetings and more status meetings. Especially when a
deadline is approaching, our team meets often to work out kinks and make
sure were all on the same page. These meetings sometimes take up the rest
of the day; other times I return to my desk and work until dinner. I like to
work late so that I can leave the client site by Thursday night.
7:00 p.m.: Like lunch, dinner is often taken with the client team. At the very
least the CGE&Y side gets together for dinner or drinks the best clients of
the hotel bar are consultants.
CAREER
LIBRARY
33
Final Analysis
Cap Gemini Ernst & Young, like its fellow IT consulting firms, will likely
continue to face hard times until the economy and, in turn, the demand for
their services, picks up. The firm is well-positioned, notes one CGE&Yer.
But it entered technology implementation management back when no one
was doing it, and now its a commodity. So the question is whether they can
keep their advantage. The firm has had to make serious cuts in personnel and
services to save costs at a time when it should be consolidating its postmerger identity, and as a result of this shift in priorities, morale at the firm is
significantly depressed. Nevertheless, few people blame their misfortunes
wholly on CGE&Y, and observers both inside and out of the firm expect
business to pick up significantly within the next two years.
CAREER
LIBRARY
35
36
CAREER
LIBRARY
Recommended Reading
Check out Focus E-zine, Cap Gemini Ernst & Youngs online magazine,
which gives you a good idea about the companys approach to business and
strategy. Its located at http://community.cgey.com/focus/index.jsp. In
addition, we recommend the following articles:
Cap Gemini to Cut 3,000 Jobs as IT Spending Slides, The Independent,
October 13, 2002.
Big Fish Meets Big Pond: Cap Gemini Ernst & Young Jumps into Federal
Market, Washington Technology, August 28, 2002.
Unwin Quits as Chief Executive of Cap Gemini, Financial Times,
December 12, 2001.
Cap Gemini Saves Dough on Pastries, Dow Jones International News,
December 11, 2001. Cost-cutting comes at the expense of tasty breakfast
treats.
CAREER
LIBRARY
37
HTTP://CONSULTING.VAULT.COM
52495
EAN
9 781581 311952
Consulting/Career/Reference
$24.95