Professional Documents
Culture Documents
I would like to invite you to take part in my research study by completing this questionnaire. It is
entirely up to you whether you participate but your responses would be valued. My study I regarding
online purchase risks and their effects on the purchase decision. I neither need your name nor any
identifying details; the questionnaire can be completed anonymously and all reasonable steps will be
taken to ensure confidentiality.
Kindly answer in mind the website you have experience of purchasing from
Agree
Neutral
Disagree
Strongly
Disagree
2. The web site of this we b-retailer wants to keep promises and obligations.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
7. Compared to other web site offered, the web site of this web-retailer is secure and reliable.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
8. The web site of this web-retailer would not behave opportunistically (e.g., gaining money illegally).
Strongly
Agree
gree
Neutral
Disagree
Strongly
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
10. It is likely that I will transact with this web retailer in the near future
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
11. Given the chance, I intend to use this retailers web site
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
12. Given the chance, I predict that I should use this retailers web site in the future
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
13. I am Worried about that the personal address, telephone number could be misused by others
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Disagree
Strongly
Disagree
Agree
Neutral
15. The account number of my credit or debit card could be misused by others
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
16. I am worried that the website will share my personal information to other companies
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Disagree
Strongly
Disagree
Disagree
Strongly
Disagree
Disagree
Strongly
Agree
Neutral
Agree
Agree
Agree
Neutral
Agree
Neutral
Agree
Neutral
Agree
Disagree
Agree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Neutral
Disagree
Strongly
Disagree
Disagree
Strongly
Disagree
Agree
Agree
Agree
Agree
Agree
Agree
Agree
Agree
Age:
_____________
Gender:
_____________
Education:
_____________
Marital Status:
Neutral
_______________