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Fault

Cause

The motor is switched on,


At least 2 electric lines are
but it does not start up and
interrupted
no noise can be heard
One or several electric lines are
interrupted

The motor does not start


up, however a vibration
noise can be heard

Remedy
Check fuses, terminals and cables

Check fuses, terminals and cables

Absorbed output is greater


than specified

Nash has the know-how, the


expertise and the specialists. We
provide professional service to
make your pumps run for decades.

Dismantle machine
The rotor is locked

Drain, decalcify and clean machine


Free the rotor. Check clearance between
rotor and housing for correct adjustment

Main circuit-breaker trips


immediately after start up

Symptoms & Causes


of Pump Failure

Short-circuit in motor winding

Check motor winding

Motor is overloaded

Reduce operating liquid flow rate

Counter-pressure at discharge
connection too high

Reduce conter-pressure

The liquid flow rate is set too high Reduce liquid quantity
Machine flooded

Drain block, remove restriction

Machine locked

See rotor is locked above

Lime deposits

Dismantle and clean machine

Counter-pressure at discharge
connection too high

Reduce counter-pressure

Liquid flow rate is set too high

Reduce liquid quantity

Motor is overloaded

Our service centers are all ISO


9001 certified and are located in:

Australia
Brazil
China
Germany
India
Korea
Netherlands
Saudi Arabia
Singapore
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UK
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Reduce operating liquid flow rate


Motor is undersized

Vacuum is not achieved

No infeed of operating liquid

Check operating fluid inlet pipe for


restrictions

Air enters into system

Check all connections and seals and


tighten if necessary

Wrong direction of rotation

Reverse rotating direction by exchanging


two electrical connections

Machine is too small

Replace machine with a larger one

Operating liquid flow too low

Increase operating liquid flow rate

Operating liquid temperature too


high

Cool down operating liquid or increase


operating liquid flow rate

Air enters into system

Check all connections and seals and


tighten if necessary

Mechanical seal leakage

Replace mechanical seal

Wear on inside of machine

Dismantle machine and replace damaged


parts

Cavitation in machine

Feed in air, mount valve on inlet


connection or mount anti-cavitation
valve

Insufficient vacuum

Unusual noise or squeaking Operating liquid flow rate too high Ensure proper seal liquid flow rate.
Reduce if too high.

Liquid escapes between


housings

Bearing noises

Inspect bearing for grease quality and


quantity. Replace if necessary.

Damaged gaskets

Replace gaskets

Screws loose

Check if screws are tightened in


accordance with proper tightening
torques

Pipe strain

Support piping, eliminate soft shoe

Troubleshooting-S-1092B-0413 2013 All Rights Reserved

NASH
Div. of Gardner Denver
tel: 1 800 553 NASH
+1 724 239 1500
fax:+1 724 239 1502
nash@gardnerdenver.com
www.nashaftermarket.com

AFTERMARKET SERVICES

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