Amit Agrawal

Email: amitagrawal006@gmail.com , Ph: +919810179376

ELECTRONICS & COMMUNICATION ENGINEER

Offering over an experience in Telecom Configuration Fault Management , , Alarm Surveillance and
Installation & Commissioning, and knowledge on Coordination, Implementation.

Experience Summary
Having 3+ears of experience in Alarm Surveillance, Configuration Fault Maintenance (FM)
Fault attention and analysis of cell sites.
Maintaining of BSS Network Cell availability..
Preparing surveillance final reports
Responsible for supervising and handling Emergency, critical, major and minor alarms.
Working on software tools like Citrix ( MOS5100 , MOS7100 and MU2000) for Huawei nodes .
Trouble Ticket Creation/Closer.
Preparing Report of RNCs Health checkup
Have a quality to give 0% Error in Surveillance and Monitoring the Critical, Major, Minor
Locking and unlocking the sites.
During Critical/Emergency outage we should have open the Technical Bridge and to take the
Concerned TAC teams in loop.

Work to resolve production issues and meet the laid down SLA.
Knowledge of application program like ALV (Alarm List Viewer),OneTM, OneFM.
Fetch and flashing KPI parameters.
Involvement in calculating/flashing KPI Parameters- HLR, VLR, NBH, BBH, Network Drops on
SDCCH & HCD through generating morning SMS for different circles of Airtel.
Providing extended technical support to external/internal customer and ensuring high customer
satisfaction levels through promptly addressing clients problems for smooth operations in FS.
WORK EXPERIENCE

Wipro InfoTech (Nov-12 to Nov-13)

Project: Huawei
Responsibilities:
Responsible for supervising and handling Emergency, critical, major and minor alarms. Trouble Ticket for all
PM Activities of Node-B, RNCs & Routers health checkup. 3G and 4G Report and also worked as a
configuration fault management.

Huawei Telecommunication (Dec- 13 to July-15)

Project: Airtel
Responsibilities:
Responsible for supervising and handling Emergency, critical, major and minor alarms. Trouble Ticket for all
PM Activities of Node-B, RNCs & Routers health checkup. 3G and 4G Report and also worked as a
configuration fault management.

Ericsson Global India (July-15 to till date).

Project: Airtel
RAN Engineer, First level Assurance
Responsible for supervising and handling Emergency, critical, major and minor alarms. Trouble Ticket for
all PM Activities of Node-B, RNCs & Routers. 3G and 4G Report and also worked as a configuration fault
management. Involvement in calculating/flashing KPI Parameters- HLR, VLR, NBH, BBH, Network

Drops on SDCCH & HCD through generating morning SMS for different circles of Airtel.

EDUCATIONAL CREDENTIALS

B.Tech in Electronics & Communication from KASHI INSTITUTE OF TECHNOLOGY , VARANA with an
aggregate of 72.67% in 2012.
Passed 10+2 through U.P Board from D.A.V Inter College, Azamgarh with 65% marks.
Passed 10th through U.P Board B.B.S.K.I College , Azamgarh with 69.33% marks.
OTHER DETAIL
Date of birth: July-19-1991
Languages known: English, Hindi
Present address: Model Town, Sector 9, Gurgaon..
Passport no: M1625138

DECLARATION
I here by declare that the information provided by me is true to the best of my knowledge.
Place : Gurgaon
Date:

(Amit Agrawal)