Question - 1/55

Job satisfaction results from one?s job experiences, which of the

following is NOT a dimension of job that leads to satisfaction
Answer Choices
Pay
Promotion opportunities
Behaviour of supervisor
Coworkers
Question - 2/55
The acceptance of someone?s power can be significantly different across
variables such as the subject?s ;
Answer Choices
age, qualification, culture, and personality
qualification, gender, culture, and personality
age, gender, qualification, and personality
age, gender, culture, and personality
Question - 3/55
In which of the conflict handling style the quick decision action is vital
Answer Choices
collaborating
competing
avoiding
compromising
Question - 4/55
An unhealthy destructive disagreement between two or more people is
called

Answer Choices
interorganizational conflict
intrarole conflict
dysfunctional conflict
functional conflict
Question - 5/55
BATNA stands for
Answer Choices
best alternative to a normative agreement
best alternative to a negotiated affective commitment
best alternative to a negotiated agreement
best action to a negotiated agreement
Question - 6/55
As per authentic leadership theory, authentic leaders a. have a conscious;
b. have well developed sense of values; c. motivate employees to higher
levels of performance
Answer Choices
Only b
a.b & c
a&b
b&c
Question - 7/55
Emotional intelligence, as an ability, does not contain one of the
following branches. Which is it?

Answer Choices
use emotions to facilitate thinking
manage emotions so as to achieve specific goals
perceive emotions accurately in self and others
understand emotional outburst in others and the signals conveyed by
them
Question - 8/55
Power can be seen as a function of structure, as one gains power due to
one?s position in the organisation, which gives access to;

Answer Choices
people, information and financial resources
physical resources, information and financial resources
people, physical resources and financial resources
people, information, physical resources
Question - 9/55
In Japan it is perceived to be ?rude? if someone does business
conversation during lunch or after office hours, this is an example of
perception process due to
Answer Choices
Social context
Situational context
Communication context
Physical context
Question - 10/55
Which of the following is/are recommendations to prevent the potential

side effects of punishment

Answer Choices
focuses specifically on the behaviour in question
always punish in private
specify alternative behaviours that will prevent mistakes from being
repeated
all the above
Question - 11/55
Personality refers to a unique combination of an individual?s
characteristics that remains stable over time, influences the person?s
Answer Choices
behavior, and determines individual goals.
perception, and determines individual styles
behavior, and determines individual styles
perception, and determines individual goals
Question - 12/55
When a CEO attempts to eliminate resistance to change at his
organization by only letting out information very selectively he is in
essence practicing
Answer Choices
manipulation
cooptation
coercion
facilitation
Question - 13/55
Self-awareness involves :

Answer Choices
Relishing achievement for its own sake
Controlling or redirecting disruptive impulses and moods
Knowing one''s strengths, weaknesses, drives, values, and impact on
others
Understanding other people's emotional makeup
Question - 14/55
__________________ would NOT provide an indication of an
organisations culture
Answer Choices
Employee language for addressing
Dress Code of Employees
Products/Services offered by Organisation
Performance Management by organisation
Question - 15/55
Organisation is also viewed as a system of;
Answer Choices
Unconsciously coordinated activities ... of two or more persons
Consciously coordinated activities ... of one or two persons
Consciously coordinated activities ... of two or more persons
Unconsciously coordinated activities ... of one or two persons
Question - 16/55
Behaviors of a person in a context that are noticed by another person and
used for making sense it is called;

Answer Choices
clues
cubes
cues
rules
uestion - 17/55
Students serious in academics , more than extra curricular activities , are
engaged in developing _______________ power.
Answer Choices
referent
personal
expert
reward
Question - 18/55
The positive face of power is
Answer Choices
Personal orientation of power
Coercive power
Social orientation of power
Position orientation of power
Question - 19/55
As per Adams?s theory of motivation, Which of the following is NOT a
Strategy to restore equity
Answer Choices
Alter the person?s outcomes

Alter the comparison other?s outcomes

Leave the organisation
None of these
Question - 20/55
Identify which of the following is a structural cause of conflict in
organisation: a. Status inconsistencies; b. Goal Differences; c.
Interdependence; d. Skills and abilities
Answer Choices
a&b
a,b&c
b,c&d
a,c&d
Question - 21/55
The tension produced by a conflict between attitudes and behaviour is
Answer Choices
Affect dissonance
Attitude dissonance
Cognitive dissonance
Behavioural dissonance
Question - 22/55
Influence is believed to be causing change in the other because it is for
his/her own good, brought be a;
Answer Choices
?politically induced modification of a belief, attitude, or expectation
effected without recourse to sanctions

?socially induced modification of a belief, attitude, or expectation

effected without recourse to sanctions
?socially induced modification of a belief, attitude, or expectation
effected with recourse to sanctions
?politically induced modification of a belief, attitude, or expectation
effected with recourse to sanctions
Question - 23/55
Reward power includes;
Answer Choices
allocation of resources, Job Title or designation, performance
evaluation, approvals, giving of higher salary, incentives, bonus or
even better work
Job Title or designation, selection, performance evaluation,
approvals, giving of higher salary, incentives, bonus or even better
work
allocation of resources, selection, Job Title and designation,
approvals, giving of higher salary, incentives, bonus or even better
work
allocation of resources, selection, performance evaluation,
approvals, giving of higher salary, incentives, bonus or even better
work
uestion - 24/55
A work team is a group of people with: a. complementary skills; b.
Shared leadership; c. Individual?s accountability d. Collective work
products
Answer Choices
a, b &,c
b, c & d

a, c & d
a, b & d
Question - 25/55
Which of the following is a limitation of the Equity theory?
Answer Choices
does not address the issue of perceived fairness
it offers no remedy to increase motivation
when you feel treated unfairly you will be motivated to restore a
sense of fairness
who we should compare ourselves to is not clearly identified
Question - 26/55
The type of bias occurs when focussing on one's own behaviour is
Answer Choices
fundamental attribution error
self serving error
first impression error
selective perception
Question - 27/55
Organisational citizenship Behaviour is result of
Answer Choices
Job Satisfaction & involvement
Job Satisfaction & Commitment
Attitude & Behaviour
Behaviour & job performance

Question - 28/55
If an employee is hostile to her supervisor ,it reflects
Answer Choices
Emotional component of attitude
Behavioural component of attitude
Perception component of attitude
All the above
Question - 29/55
The tactic to acquire and exercise power is
Answer Choices
negotiation or bargaining
promotion of self interest
inequitable distribution of power
effective communication
Question - 30/55
A organisation awards its Super Sales Achievers with mementos, it can
be considered as
Answer Choices
A rite of success
A rite of enhancement
A rite of achievement
A rite of integration
Question - 31/55
The power that reflects the extent to which a manager can deny desired
rewards or administer punishment to control other people is known as

Answer Choices
reward power
coercive power
legitimate power
referent power
Question - 32/55
When someone exercises the qualitative aspects of a skill such as;
Answer Choices
effectiveness or appropriateness, we judge that person as competitor.
effectiveness or appropriateness, we judge that person as competent
ineffectiveness or inappropriateness, we judge that person as
competent.
ineffectiveness or inappropriateness, we judge that person as
competitor
Question - 33/55
As per _____________, the group formation/development happens over
5 stages
Answer Choices
Bruce Tuckman
Bennis & Shepard
Andrew Szilagyi
Richard Hackman
Question - 34/55
Territory is often demarcated by the;

Answer Choices
hierarchy, structure and formal authority.
hierarchy, system and formal authority
hierarchy, system and informal authority
hierarchy, structure and informal authority
Question - 35/55
The fact is that about two-thirds of the companies surveyed
Answer Choices
Do no planning of important workforce issues such as employee
development or even retrenchment.
Do planning of important workforce issues such as employee
development or even retrenchment.
Do no planning of important workforce issues such as employee
recruitment
Do no planning of important workforce issues such as employee
selection.
uestion - 36/55
When power is so legitimated, it denotes;

Answer Choices
politics
authority.
influence
conflicts
s Question - 37/55
Decision making by groups in the high uncertainty work environments

enables;

Answer Choices
faster or more effective decision
Slower or more effective decision
Faster or less effective decision
Slower or less effective decision
Question - 38/55
Strength of organizational stories lies in the fact that
Answer Choices
listeners are free to discuss the stories
listeners are free to draw their own conclusions
listeners are persuaded to draw desired conclusions
all the above
Question - 39/55
What links the three parts of circle organization, developed in Harley
Davidson
Answer Choices
create demand
leadership and strategic council
produce product
BOD
Question - 40/55
Which one is not the feature of negotiation?

Answer Choices
both parties have predetermined goals
there is an expectation of an outcome
both parties are willing to modify their positions
to work through feeling that have interfered with the relationship
Question - 41/55
While the modern, fast, high-tech modes of communication increase the
freedom and speed, but they also have very different implications for
the;
Answer Choices
interpersonal processes of interaction, problem solving and the
bonding between members of the same group.
interpersonal processes of communication, problem solving and the
bonding between members of the same group.
interpersonal processes of communication, problem solving and the
bonding between members of the different group.
In the interpersonal processes of interaction, problem solving and the
bonding between members of the different group.
Question - 42/55
Opportunism refers to self-interested behaviour understood as ?taking
advantage? of others or using others? weaknesses for one?s own benefit,
especially in an;
Answer Choices
ambiguous, routine context
clear, non-routine context
ambiguous, non-routine context

clear, routine context.

Question - 43/55
Informal groups are spontaneously created when the group members
are ;
Answer Choices
located without close distance with each other, and interact more.
located within close distance with each other, and interact more.
located within close distance with each other, and interact less.
located without close distance with each other, and interact less.
Question - 44/55
Sometimes the norm for group consensus overrides motivation to
realistically appraise alternative courses of action. This is called;
Answer Choices
Groupthink
Group shift
Cohesion
Free rider
Question - 45/55
Which of the following are NOT part of the Theory Y assumptions
Answer Choices
People are not by nature passive or resistant to Org needs but they
become so.
The motivation & capacity to assume responsibility are present in
people
People are by nature resistant to change

1&3
Question - 46/55
The second meaning of personality refers to the ;
Answer Choices
systems, dynamics, processes, and propensities
structures, dynamics, procedures, and propensities
structures, dynamics, processes, and propensities
structures, dynamics, processes, and perceptions
Question - 47/55
The mechanism exhibited by a frustrated employee fleeing away from a
conflict using physical and / or psychological means , is
Answer Choices
flight
withdrawal
conversion
fantasy
Question - 48/55
For a non supervisory, technical employee, which power sources is least
likely to be available
Answer Choices
Expert power
Knowledge power
Legitimate power
Referent power

Question - 49/55
Presenting to share information can be crucial for;
Answer Choices
problem solving and cooperation
problem assessment and collaboration
problem solving and collaboration
problem assessment and cooperation
Question - 50/55
Kurt Lewin identified three basic leadership style as a. Autocratic; b.
Democratic; c. Laissez-faire; d. Delegatory
Answer Choices
a,b,&d
a,b,&c
b,c&d
a,c&d
Question - 51/55
Compromising takes place in which of the situation
Answer Choices
when your objective is to learn
to achieve temporary settlement to complex issues
when others can resolve the conflict more effectively
when harmony and stability are specially important
Question - 52/55
Intrinsic motivation is considered superior, more enduring source of
motivation that has positive association with important organizational
outcomes such as;

Answer Choices
creativity, risk aversion and work quality
technicality, risk taking and work quality
creativity, risk taking and work quality.
creativity, risk taking and work motivation.
Question - 53/55
Planned organisational change is aimed at:
Answer Choices
solving problems without learning
better alignment with the environment
Involving everyone in the organisation
Changing organisation structure
Question - 54/55
The formal discipline of OB as we find it today evolved during
Answer Choices
middle ages
later part of 19th century
after WW-II
after oil crisis
Question - 55/55
When systems undergo transition, it creates;
Answer Choices
Uncertainty and Confusion

Certainty and Confusion

Uncertainty and Clarity
Certainty and Clarity