1

The term job satisfaction

refers to:

A collection of feelings that an

individual has towards his/her job.

The following are the three

components of creativity:

Expertise, creativity skills and task

motivation

Monitoring employees through

a preplanned series of position Promotion
is called:

A situation where
management is unable to
provide employment due to
nonavailability of work is
called:

5
6

The basic goal of financial

management is:
The principal value of a bond
is called:

Lock out

Maximizing the profit

Coupon rate

Trade credit is a:

Negotiated source of finance

IRR is the rate of interest:

Equal to the cost of capital of the

proposal

Wherein the acceptance of one

Mutually exclusive investment
proposal leads to rejection of all
proposals are these:
other proposals

10

The technique used for

classifying inventory according XYZ Analysis
to the value of usage is called:

11

When a consumer derives

more satisfaction from a
product/service than his
expectation, it is known as:

Consumer satisfaction

12

Classical conditioning is
associated with:

Repetition

13

In demand forecasting
important method used in
trend projection is:

Scientific Method

14
15
16

17

The factor theory propounded

Fredrick Hertzberg
by:
Grape Wine is the term used
Formal Communication
in relation to:
Mutual cooperation and net
Win-win strategy
working is:
A list of Jobs duties,
responsibilities, reporting
relationships, and working
conditions is called:

Job enhancement

18

The use of predesigned set of

questions used in an interview Behavioural interview
process leads to:

19

One of the following is training

provided to enhance decision On the job training
making skills:

20

Dramatic reduction of
manpower is called:

21

The process selecting,

organizing and interpreting or
attaining meaning to events
Perception
happening in the environment
is called:

22

Under which concept of

marketing customer remains
focused?

Marketing

23

Segmentation of consumers
based on factors like climatic
conditions and regions are
known as:

Demographic Segmentation

24

Which city is more favourable

Mumbai
for selling electric blankets?

25

Decision on plant layout and

location are concerned with:

System design

26

Production system which

enables for maximizing the
scale advantage is:

Flow type

27

Which of the following is the

objective of production
scheduling?

Where to start the operation

28

SQC requires determination of: Quality tolerance limit

29

AQL (Acceptable Quality Level) Maximum number of detective that

is:
the consumers will accept

30

The probability of drawing a

Spade from a well shuffled
packet of cards is:

1/52

31

Which of the following is the

employer-employee authority
relationship that follows the
chain of command

Staff Authority

32

Which of the following steps in

the planning process should
Putting plans into action
be completed before the
others can be addressed

Termination

33

Which of the following is a

factor that affects delegation
of authority from the
delegant's aspect

Love for authority

34

Which of the following is a

strength of the divisional
structure

It focuses on results

35

Which of the following is a

method that can be used to
overcome the tendency
toward conformity in group
decision-making?

Brainstorming

36

With respect to factors that

affect reorganization, when a
single change triggers off a
sequence of related changes,
it is called the

Halo effect

37

Many sophisticated techniques

or tolls are useful in decisionmaking. Which of the following
is a tool that helps managers
Marginal analysis
figure out how much to
produce and points out the
relationship between
revenues, costs, and profits?

38

Various moderating variables

determine whether a manager
will act in an ethical or unethical
manner. Which of the following
individual characteristics
indicates the degree to which
people believe they are masters
of their own fate?

Perception

39

Which of the following is/are

advantage(s) of a functional
structure?
(I)
Permits growth and diversity of
products and services
(II) Power and prestige
(III) Clarity about career paths
(IV) Furnishes
measurable training ground for
general managers.

Only (I) above

40

The degree to which an

individual identifies
himself/herself with job.

The degree to which an individual

identifies himself/herself with the,
organization.

Expertise, innovation and

rationality

Expertise, rationality and relevance

Succession Planning

Job Reporting

Lay off

Termination

Maximizing shareholders'
wealth in the long run

Maximizing the rate of dividend

Par value

Maturity value

Hybrid source of finance

Spontaneous source of finance

Prevailing rate interest in the

market

Paid on the bonds by the firm

That requires special sources of

That has unique features
financing

DCF Analysis

ABC Analysis

Consumer delight

Consumer dazzling

Generalization

Discrimination

Box-Jenkins Method

Delphi Method

David McClellanel

Mc Cardhy

Informal Communication

Horizontal Communication

Networking strategy

Franchise strategy

Job specification

Job description

Situational interview

Non-directional interview

Behavioural modeling

Management games

Retrenchment

Down sizing

Attitude

Personality

Production

Product

Cultural Segmentation

Geographic Segmentation

Chennai

Shillong

System operations

System control

Intermittent type

Batch type

When to start the operation

How to start the operation

Quantity measurement

Production load time

Fraction detective (f) that the

user considers acceptable

Fraction detective (f) that the producer

considers acceptable

4/52

1/4

Referent Authority

Line Authority

Stating Organizational
objectives

Listing alternative ways of reaching

objectives

Fear of exposure

Experiences of the superior

It gains advantages due to

work specialization

Employees have more than one boss

Nominal group technique

Groupthink

Hawthorne effect

Domino effect

Breakeven analysis

Ratio analysis

Value

Attitude

Both (I) and (IV) above

Both (II) and (III) above

None of the above

Expertise, novelty and performance

Job Rotation

Closure

Minimizing the business risk

Market value

Source of credit from the owners of the

business
That makes the NPV of capital proposal
almost zero

A
D

The reduce the total risk complexion of

the firm

DEF Analysis

Consumer dissatisfaction

All

Logistics Method

Philip Rotler

Vertical Communication

Competitive strategy

Job enlargement

Structured interview

Action learning

Right sizing

Learning

Selling

Administrative Segmentation

Pune

None of the above

None of the above

When to start as well as stop the

operation

Inventory carrying cost

Maximum number of detectives that

the producer will allow

2/3

Functional Authority

Developing premises on which to base

each alternative

Fear of criticism

It based solely on teams

Electronic meetings

Sensitivity effect

Financial analysis

Locus of Control

(I), (II) and (III) above