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ISO 9001:2015

Changes

10/10/2014

Revision history of ISO 9001


ISO 9001 is scheduled to revise every 6 years.
TC 176 thats the group responsible for
revisions of ISO 9001.
1987
20 Elements,
More
Manufacturing
Based,
Procedure
based.

1994
20 Elements,
Emphasis of
Preventive
action, also
Procedure
Based

2000
(Major
Change)
5 Major
Clauses,
Process
Approach,
least
emphasis on
procedures.

2008
Minor
Amendments
from ISO
9001:2000.
Mainly to
clarify certain
clauses.

2015
Scheduled
Major Change
Contd next
Slide

ISO 9001 2015 DEVELOPMENT TIME LINE

2013
COMMITTEE
DRAFT

2014
APR-2014
DIS

2015
JUL-2015
FDIS
(Tentative)

DRAFT INTERNATIONAL STANDARD.


FINAL DRAFT INTERNATIONAL STANDARD

SEP-2015
INTERNATIONAL
STANDARD
(Tentative)

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ISO 9001:2015 - Changes


ISO 9001:2015:
10 Major Clauses as per Annex SL Structure.
Risk Based Quality Management System.
Risk analysis will decide need for:

Objectives
Quality Manual
Procedures
Manpower
Process Controls
Inspections etc

What is Annex SL
Structure of all New Standards and Standards
that are revised will be as per Annex SL.
Annex SL was published by ISOs Technical
Management Board (TMB) in 2012.

Clause wise Comparison


ISO 9001:2008

ISO 9001:2015

0. Introduction

0. Introduction

1. Scope

1. Scope

2. Normative Reference

2. Normative Reference

3. Terms and Definitions

3. Terms and Definitions

4. Quality Management Systems

4. Context of the Organisation


5. Leadership

5. Management Responsibility

6. Planning for Quality Management


System

6. Resource Management

7. Support

7. Product Realisation

8. Operation

8. Measurement Analysis and


Improvement

9. Performance Evaluation
10. Improvement

ISO 9001:2008 Vs ISO 9001:2015


ISO 9001:2008

ISO 9001:2015

Process Approach

Risk Based Approach

Quality Manual Mandatory

Not mandatory, Based on risks identified

6 Procedures Mandatory

Not mandatory, Based on risks identified

19 Records Mandatory

Not mandatory, Based on risks identified

Management Involvement

Management Accountable

Management Representative

Not mandatory, Based on risks identified

Procedures and records

Documented Information

Control of Documents

Control of Documented Information

Control of Records
Policy

Required

Process Based Objectives

Risk based Objectives

Process based Internal Audits

Risk Based audits

ISO 9001:2008 PROCESS MODEL


Continual Improvement of
the Quality Management System

7. Product
Realization

Requirements

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Input

Output

Customer

8. Measurement
Analysis and
Improvements

6. Resource
Management

Satisfaction

Customer

5.Management
Responsibility

Products and
Services

ISO 9001:2015 (PROPOSED MODEL)


10. Continual Improvement

5.Leadership

Customer
and other
relevant
interested
party

Requirements

6. Planning Risk
Assessment

Input

9. Performance
Evaluation

8. Operations

Output

Customer
Satisfaction

Products and
Services

7. Support Processes
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Implementation approach ISO 9001:2008


PLAN

DO

Prepare procedures for Key Processes.


6 procedures and 19 records that are
mandatory.
Objectives and Targets
Responsibility and Authority.

Implement the procedure and controls


Record findings in records.

CHECK

ACT

Analyse the process results


Conduct Internal audits
Conduct Management Review

Take Corrective Action to remove


nonconformity.
Provide necessary infrastructure

Implementation approach ISO 9001:2015


PLAN

DO

Internal and External issues related to


organisation.
Identify the risks related to QMS.
Set objectives, procedures, controls to
mitigate the risks.
Allot responsibilities and set targets.
Accountability lies with Management

Implement identified actions


Record the results.

CHECK

ACT

Analyse the process results


Conduct Internal audits
Conduct Management Review

Take Corrective Action to achieve planned


results.
Provide necessary infrastructure
Improve.

ISO 9001:2015 Changes-Area of Focus:

Leadership

Top management involvement becomes more


responsible and accountable.

No explicit requirement of Quality Manual,


Procedures or records.
No requirement of Management Representative.
Requirement of level and complexity of QMS to be
decided based on the risks and their action
identified.

Synopsis

More Involvement of Top Management is mandatory.


Risk assessment a major exercise
Risk assessment only in terms of Quality of Service.

Process procedures, reports and manuals to be based on the


identified risks.

WATER QUALITY MONITORING AT A GLANCE


Raw Water Sources

TULSI

VIHAR

TANSA

MODAK
SAGAR

MIDDLE /
UPPER
VAITARNA

BATSA

Color, Turbidity, Temperature, pH,


Residual Chlorine and Jar Test
( All test monthly except Vihar and
Tulsi done weekly)

Chlorine Dosage decided based


on Jar Test

TULSI
WTP

VIHAR
WTP

BHANDUP COMPLEX WTP

PANJRAPUR
WTP

Color, Turbidity, Temperature, pH,


Residual Chlorine and Jar Test
( All test Hourly / Bi hourly Basis )
Stages of Test:
Inlet, Settling tank, filtration and
outlet.

POWAI HL RESERVOIRS
POWAI LL RESERVOIRS
VERAVALLI HL
RESERVOIRS

MALABAR HILL I& II


TROMBAY I & II
WORLI I & II
RAOLI I & II
PALI I & II
GOLANJI
POWAI LL
BHANDARWARA
MALAD I & II
FOSBERY
BORIVALLI I & II
BHANDUP I & II
GHATKOPAR I & II 254 water supply zones, 310 fixed location fixed for sampling.
36 Samples tested from 27 Reservoirs.
40 to 50 Samples per day are tested at G North ward lab.
Result take 18 hrs, result is forwarded to respective ward.
(By the time results come the water is consumed by the customer)
Logging contamination and monitoring Corrective action .

SCADA AT A GLANCE
SCADA

SCADA

SCADA

MCC

MAINTENANCE

WSP

MONITORING OF FLOW AND


PRESSURE

PREVENTIVE MAINTANANCE
SCHEDULE PREPARED FOR 3
YEARS AND MONITORED.

COVERS:

SPECIFICATION FOR NEW


PROJECTS
34 MAINTENANCE STAFFS
STATIONED .

INTERACTION WITH PUMPING


STATION, WTP AND SECONDARY
RESERVOIRS

SCADA SERVICES FOR NEW


WATER PROJECTS.

NOTIFIED BREAKDOWN OF
SENCORS / PLC ARE ATTENDED
AND RECORDED..

REVIEW OF VENDOR OFFERS.


ACCORDING TO REQUIREMENT.
MONITOR THE PROJECT
MONITOR OPERATION UNTIL
HANDING OVER TO MCGM FOR
REGULAR USE.

TARGET TIME: 48 hrs.

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