Professional Documents
Culture Documents
No one delivers
better value
throughout the UK and
the rest of the world
As the UKs foremost time-critical carrier, DPD offers businesses an exceptional
range of flexible, value-for-money delivery services both nationally and
internationally. Our extensive UK and European network provides an unrivalled
service to Europe and beyond by ground and air, and delivers an outstanding
International Air Express service to the rest of the world.
UK Services
International Services
Logistics
A comprehensive range of
time-critical, value-formoney services for parcels,
documents and freight that
meet all your distribution
needs.
DPD Express
DPD Direct
Inventory management
International Mail
Dedicated vehicle
operations
In addition, a one-hour
delivery window will be
provided to receivers on all
UK services.
DPD 10:30 and DPD 12:00
DPD Next Day
DPD Two Day
Saturday By 10:30, By
12:00 and Next Day
DPD Classic
DPD Heavyweight
National distribution
Warehousing, pick and
pack
Messages
ASOS
Contact
Messages
ASOS
Contact
John Smith
1 Roebuck Lane
West Midlands
B66 1BY
If youll be out, its not a problem: you have a range of in-flight options such as
changing your delivery date, collecting from your nearest DPD Pickup shop,
asking us to deliver to your preferred neighbour or arranging to have your order
delivered to a safe place at your address. Just click on the link below to choose:
Change my delivery
Why not click below to see exactly where Brian is with your order and we'll
regularly update the page so you can see your final 15 minute delivery timeslot.
Shipped
Once the parcel has
been despatched,
well send a text
confirming the
delivery date,
and well also
provide options to
reschedule.
Email notification
Deliveries can also be notified
and rescheduled via email, which
we can personalise with your
companys branding. Just like with
our SMS messages, your customers
will receive notifications when their
parcel is despatched and again on
the morning of delivery.
Menu
Menu
Finish
Deliver the parcel to my neighbour
Upgrade my delivery
Ship to shop
We would like you to integrate the DPD Pickup option into your checkout process but
your customers will still be able to divert their delivery to their local shop using the inflight options from their text or email notification,
DPD 10:30
DPD 12:00
expresspak
N/A
standard parcels
35.00 per
consignment
(inclusive of first
5kg) + 0.85 per kg.
Minimum 20.50
charge per parcel.
24.50 per
consignment
(inclusive of first
5kg) + 0.75 per kg.
Minimum 13.65
charge per parcel.
19.75 per
consignment
(inclusive of first
5kg) + 0.65 per
kg. Minimum 8.55
charge per parcel.
15.40 per
consignment
(inclusive of first
5kg) + 0.45 per kg.
Minimum 7.35 charge
per parcel.
18.00 per
consignment on all
services
freight parcels
50.15 per
consignment
(inclusive of first
5kg) + 0.85 per kg.
Minimum 39.75
charge per parcel.
41.40 per
consignment
(inclusive of first
5kg) + 0.75 per kg.
Minimum 34.05
charge per parcel.
27.65 per
consignment
(inclusive of first
5kg) + 0.60 per kg.
Minimum 22.75
charge per parcel.
25.15 per
consignment
(inclusive of first
5kg) + 0.45 per kg.
Minimum 20.50
charge per parcel.
18.00 per
consignment on all
services
freight pallets
Scotland surcharge: 1.00 per standard parcel and 3.15 per pallet. For Saturday service, a minimum parcel rate will apply.
NB. Offshore items may be consigned by air and therefore must comply with air regulations. Customers must complete an invoice
document in order to fulfil customs requirements.
Offshore
DPD 10:30
DPD 12:00
expresspak
POA
N/A
standard parcels
POA
freight parcels
POA
freight pallets
POA
POA
POA
POA: Price on application. For desk-to-desk, swap it and Pickup services, please call 0121 336 4900.
Offshore deliveries
Maximum parcel dimensions and weight to ensure next day delivery:
Offshore Service Guide
DPD 12:00
Length 120cm
Belfast
Channel Islands
Wi
dth
60
cm
Weight
31kg
Scilly Isles
Scottish Highlands &
Islands
Republic of Ireland
Dublin
Height 80cm
Northern Ireland
Well always
take extra care
of your European consignments
DPD Classic offers one of the fastest, most reliable delivery services in Europe. With
approximately 500 depots spread throughout Europe and beyond, the network
handles up to 2 million parcels every day.
DPD European Depot Network
2.
3.
4.
5.
Extended liability
Extended liability is easy to calculate using the simple steps below:
1. Round up the liability or replacement value of your shipment to the nearest pound, e.g.
139.27 = 140
2. If the value is more than 700, the premium charged will be 1% of the value, e.g. if the
value is 837, divide this figure by 100 = 8.37. Minimum charge 7.00 up to a maximum
liability of 5,000
Parcel service
The charge may be based on either the volumetric or the actual weight, whichever is greater.
The volumetric weight of your parcel should be calculated as follows:
length (cm) x height (cm) x width (cm)
e.g.
4,000
th
60
cm
25kg
Wid
Height 50cm
divided by 4,000
Length 80cm
50 x 50 x 40
Zone
Invoices
Required
Consignment
rate to include
first 5kg
Additional kg
thereafter
Customs
Clearance
Charge
Transit
Time
Austria
31.70
2.35
N/A
3 days
Belgium
25.70
1.50
N/A
2 days
Bosnia-Herzegovina
41.00
3.40
25.00
4-6 days
Bulgaria
41.00
3.40
N/A
4-6 days
Croatia
41.00
3.40
N/A
4-6 days
Czech Republic
36.60
3.20
N/A
3-4 days
Denmark
31.70
2.35
N/A
3 days
Estonia
41.00
3.40
N/A
4-5 days
Finland
41.00
3.40
N/A
4-5 days
25.70
1.50
N/A
2 days
Germany
25.70
1.50
N/A
2 days
41.00
3.40
N/A
4-8 days
Hungary
41.00
3.40
N/A
4-5 days
Iceland
41.00
3.40
25.00
4-6 days
Italy
36.60
3.20
N/A
3-4 days
Latvia
41.00
3.40
N/A
4-6 days
Liechtenstein
31.70
2.35
25.00
3 days
Lithuania
41.00
3.40
N/A
4-6 days
Luxembourg
25.70
1.50
N/A
2 days
Netherlands
25.70
1.50
N/A
2 days
Norway
41.00
3.40
25.00
4-6 days
Poland
41.00
3.40
N/A
4-5 days
Portugal
41.00
3.40
N/A
4-5 days
Romania
41.00
3.40
N/A
4-6 days
Serbia
41.00
3.40
25.00
4-6 days
Slovakia
36.60
3.20
N/A
3-4 days
Slovenia
41.00
3.40
N/A
4-5 days
Spain
36.60
3.20
N/A
3-4 days
Sweden
41.00
3.40
N/A
4-5 days
Switzerland
31.70
2.35
25.00
3 days
The whole
world is in your
hands with our
Air Classic &
DPD Air Express
services
More destinations, more control
and all at the right price. Our AIR
CLASSIC service provides reliable
delivery by air, while the DPD EXPRESS
service provides even faster connectivity for
those urgent international shipments.
Air Classic
Air Classic is an extension of our Classic service into Europe
connecting you to 200 countries across the globe. Its ideal for
retailers who want to export to new markets, but dont want
the full cost of the DPD Express service.
With full traceability and notifications to your customers, Air Classic will give your
international customers the best possible delivery experience.
DPD Express
DPDs global express network - DPD EXPRESS - offers an
unrivalled service to more than 200 countries worldwide. If you
need to get your parcel to its destination urgently then DPD
EXPRESS is the service for you.
All parcels will be subject to volumetric conversion and the shipment charge will be
based on either the volumetric or actual weight, whichever is greater. The volumetric
weight of your parcel should be calculated as follows:
Extended liability
divided by 5,000
e.g.
70 x 50 x 40
5,000
1.
28kg
2.
Zone
Air
Classic
DPD
Express
Destination
Zone
Air
Classic
DPD
Express
Afghanistan
7 - 10
6-8
Burkina Faso
8 - 10
7-8
Albania
5-7
4-5
Burundi
5-8
4-6
Algeria
4-7
3-5
Cambodia
6-8
5-6
American Samoa
6-8
5-6
Cameroon
6-9
5-7
Andorra
3-5
2-3
Canada
3-6
2-4
Angola
6-8
5-6
Canary Islands
4-6
3-4
Anguilla
4-6
3-4
Cape Verde
8 - 10
7-8
Antigua
4-7
3-5
Cayman Islands
4-6
3-4
Argentina
4-7
3-5
8 - 10
7-8
Armenia
5-8
4-6
Chad
6-9
5-7
Aruba
6-8
5-6
Chile
4-7
3-5
Australia
4-7
3-5
China
4-7
3-5
Austria
3-4
Colombia
4-7
3-5
Azerbaijan
5-8
4-6
Comoros
8 - 10
7-8
Bahamas
4-7
3-5
Congo
8 - 10
7-8
Bahrain
3-6
2-4
Cook Islands
9 - 11
8-9
Bangladesh
4-7
3-5
Costa Rica
6-9
5-7
Barbados
4-6
3-4
Croatia
5-7
4-5
Belarus
6-8
5-6
Cuba
8 - 11
7-9
Belgium
3-4
Cyprus
3-6
2-4
Belize
4-6
3-4
Czech Republic
3-6
2-4
Benin
7-9
6-7
Denmark
3-4
Bermuda
4-6
3-4
Djibouti
7-9
6-7
Bolivia
4-8
3-6
Dominica
4-7
3-5
Bosnia
6-8
5-6
Dominican Republic
5-7
4-5
Botswana
6-8
5-6
Ecuador
6-9
5-7
Brazil
4-7
3-5
Egypt
3-6
2-4
4-7
3-5
El Salvador
6-9
5-7
Brunei
6-9
5-7
Equatorial Guinea
8 - 10
7-8
Bulgaria
3-6
2-4
Eritrea
6-9
5-7
10
Destination
Zone
Air
Classic
DPD
Express
Destination
Zone
Air
Classic
DPD
Express
Estonia
3-5
2-3
Iraq
7 - 10
6-8
Ethiopia
3-6
2-4
Israel
4-7
3-5
Faroe Islands
9 - 11
8-9
Italy
3-5
2-3
Fiji
7 - 10
6-8
Ivory Coast
7-9
6-7
Finland
3-5
2-3
Jamaica
4-6
3-4
France
3-4
Japan
4-6
3-4
French Guyana
7-9
6-7
Jordan
3-5
2-3
French Polynesia
8 - 10
7-8
Kazakhstan
5-8
4-6
Gabon
7-9
6-7
Kenya
4-6
3-4
Gambia
8 - 10
7-8
Korea (South)
4-6
3-4
Georgia
6-8
5-6
Kuwait
3-6
2-4
Germany
3-4
Kyrgyzstan
6-9
5-7
Ghana
4-7
3-5
Laos
6-9
5-7
Gibraltar
3-5
2-3
Latvia
3-5
2-3
Greece
4-7
3-5
Lebanon
4-6
3-4
Greenland
4-6
3-4
Lesotho
5-7
4-5
Grenada
4-7
3-5
Liberia
8 - 10
7-8
Guadeloupe
4-6
3-4
Libya
3-6
2-4
Guam
6-9
5-7
Liechtenstein
3-4
Guatemala
6-9
5-7
Lithuania
3-6
2-4
Guinea
6-9
5-7
Luxembourg
3-4
Guyana
6-9
5-7
Macau
5-7
4-5
Haiti
7 - 10
6-8
Macedonia
3-5
2-3
Honduras
6-9
5-7
Madagascar
8 - 10
7-8
Hong Kong
3-5
2-3
Malawi
7 - 10
6-8
Hungary
3-5
2-3
Malaysia
4-6
3-4
Iceland
3-5
2-3
Maldives
5-8
4-6
India
3-6
2-4
Mali
7 - 10
6-8
Indonesia
4-7
3-5
Malta
3-6
2-4
Iran
5-8
4-6
Martinique
4-6
3-4
11
Destination
Zone
Air
Classic
DPD
Express
Destination
Zone
Air
Classic
DPD
Express
Mauritania
8 - 10
7-8
Portugal
3-5
2-3
Mauritius
6-9
5-7
Puerto Rico
7 - 10
6-8
Mayotte
6-8
5-6
Qatar
3-6
2-4
Mexico
4-7
3-5
Reunion Island
8 - 10
7-8
Moldova
5-8
4-6
Romania
4-7
3-5
Monaco
3-5
2-3
Russia
6 - 10
5-8
Mongolia
6-9
5-7
Rwanda
5-8
4-6
Montenegro
6-8
5-6
8 - 10
7-8
Montserrat
7-9
6-7
Saba/Curacao
(Netherlands
Antilles)
Morocco
4-6
3-4
San Marino
4-6
3-4
Mozambique
6-9
5-7
Saudi Arabia
3-6
2-4
Namibia
6-9
5-7
Senegal
5-8
4-6
Nepal
6-9
5-7
Serbia
5-7
4-5
Netherlands
3-4
Seychelles
9 - 11
8-9
New Caledonia
9 - 11
8-9
Singapore
3-5
2-3
New Zealand
5-7
4-5
Slovakia
4-7
3-5
Nicaragua
6-9
5-7
Slovenia
5-7
4-5
Niger
8 - 10
7-8
Solomon Islands
7 - 10
6-8
Nigeria
5-8
4-6
South Africa
4-6
3-4
Norway
3-6
2-4
Spain
3-5
2-3
Oman
3-5
2-3
Sri Lanka
4-7
3-4
Pakistan
4-7
3-5
4-7
3-5
Palau
9 - 11
8-9
St Lucia
4-6
3-4
Palestine
6-9
5-7
St Maarten
4-6
3-4
Panama
4-7
3-5
St Vincent &
Renadine
4-6
3-4
7 - 11
6-9
Sudan
4-8
3-6
Paraguay
7-9
6-7
Suriname
7-9
6-7
Peru
4-6
3-4
Swaziland
5-7
4-5
Philippines
6-8
5-6
Sweden
3-5
2-3
Poland
3-5
2-3
Switzerland
3-5
2-3
12
Destination
Zone
Air
Classic
DPD
Express
Syria
5-7
4-5
Taiwan
4-6
3-4
Tanzania
5-7
4-5
Thailand
4-6
3-4
Togo
8 - 10
7-8
4-7
3-5
Tunisia
3-6
2-4
Turkey
3-6
2-4
Turkmenistan
6-9
5-7
4-6
3-4
Uganda
4-7
3-5
Ukraine
4-7
3-5
United Arab
Emirates
3-6
2-4
United States
3-6
2-4
Uruguay
4-7
3-5
Uzbekistan
5-8
4-6
Vanuatu
8 - 10
7-8
Vatican City
3-5
2-3
Venezuela
4-7
3-5
Vietnam
4-7
3-5
8 - 11
7-9
Western Samoa
7 - 10
6-8
Yemen
4-7
3-5
Zambia
5-7
4-5
Zimbabwe
4-6
3-4
13
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Up to 0.5kg
31.55
33.55
36.05
37.25
39.45
45.35
52.20
51.15
57.80
1.0
33.05
35.75
39.45
40.80
41.70
49.05
57.30
57.05
65.45
1.5
34.55
37.95
42.85
44.35
43.95
52.75
62.40
62.95
73.10
2.0
36.05
40.15
46.25
47.90
46.20
56.45
67.50
68.85
80.75
2.5
37.55
42.35
49.65
51.45
48.45
60.15
72.60
74.75
88.40
3.0
39.05
44.55
53.05
55.00
50.70
63.85
77.70
80.65
96.05
3.5
40.55
46.75
56.45
58.55
52.95
67.55
82.80
86.55
103.70
4.0
42.05
48.95
59.85
62.10
55.20
71.25
87.90
92.45
111.35
4.5
43.55
51.15
63.25
65.65
57.45
74.95
93.00
98.35
119.00
5.0
45.05
53.35
66.65
69.20
59.70
78.65
98.10
104.25
126.65
5.5
46.55
55.55
70.05
72.75
61.95
82.35
103.20
110.15
134.30
6.0
48.05
57.75
73.45
76.30
64.20
86.05
108.30
116.05
141.95
6.5
49.55
59.95
76.85
79.85
66.45
89.75
113.40
121.95
149.60
7.0
51.05
62.15
80.25
83.40
68.70
93.45
118.50
127.85
157.25
7.5
52.55
64.35
83.65
86.95
70.95
97.15
123.60
133.75
164.90
8.0
54.05
66.55
87.05
90.50
73.20
100.85
128.70
139.65
172.55
8.5
55.55
68.75
90.45
94.05
75.45
104.55
133.80
145.55
180.20
9.0
57.05
70.95
93.85
97.60
77.70
108.25
138.90
151.45
187.85
9.5
58.55
73.15
97.25
101.15
79.95
111.95
144.00
157.35
195.50
10.0
60.05
75.35
100.65
104.70
82.20
115.65
149.10
163.25
203.15
10.5
61.55
77.55
104.05
108.25
84.45
119.35
154.20
169.15
210.80
11.0
63.05
79.75
107.45
111.80
86.70
123.05
159.30
175.05
218.45
11.5
64.55
81.95
110.85
115.35
88.95
126.75
164.40
180.95
226.10
12.0
66.05
84.15
114.25
118.90
91.20
130.45
169.50
186.85
233.75
12.5
67.55
86.35
117.65
122.45
93.45
134.15
174.60
192.75
241.40
13.0
69.05
88.55
121.05
126.00
95.70
137.85
179.70
198.65
249.05
13.5
70.55
90.75
124.45
129.55
97.95
141.55
184.80
204.55
256.70
14.0
72.05
92.95
127.85
133.10
100.20
145.25
189.90
210.45
264.35
14.5
73.55
95.15
131.25
136.65
102.45
148.95
195.00
216.35
272.00
15.0
75.05
97.35
134.65
140.20
104.70
152.65
200.10
222.25
279.65
15.5
76.55
99.55
138.05
143.75
106.95
156.35
205.20
228.15
287.30
16.0
78.05
101.75
141.45
147.30
109.20
160.05
210.30
234.05
294.95
16.5
79.55
103.95
144.85
150.85
111.45
163.75
215.40
239.95
302.60
17.0
81.05
106.15
148.25
154.40
113.70
167.45
220.50
245.85
310.25
17.5
82.55
108.35
151.65
157.95
115.95
171.15
225.60
251.75
317.90
18.0
84.05
110.55
155.05
161.50
118.20
174.85
230.70
257.65
325.55
18.5
85.55
112.75
158.45
165.05
120.45
178.55
235.80
263.55
333.20
19.0
87.05
114.95
161.85
168.60
122.70
182.25
240.90
269.45
340.85
19.5
88.55
117.15
165.25
172.15
124.95
185.25
246.00
275.35
348.50
20.0
90.05
119.35
168.85
175.70
127.20
189.65
251.10
281.25
356.15
20.5
91.55
121.55
172.05
179.25
129.45
193.35
256.20
287.15
363.80
21.0
93.05
123.75
175.45
182.80
131.70
197.05
261.30
293.05
371.45
21.5
94.55
125.95
178.85
186.35
133.95
200.75
266.40
298.95
379.10
22.0
96.05
128.15
182.25
189.90
136.20
204.45
271.50
304.85
386.75
22.5
97.55
130.35
185.65
193.45
138.45
208.15
276.60
310.75
394.40
23.0
99.05
132.55
189.05
197.00
140.70
211.85
281.70
316.65
402.05
23.5
100.55
134.75
192.45
200.55
142.95
215.55
286.80
322.55
409.70
24.0
102.05
136.95
195.85
204.10
145.20
219.25
291.90
328.45
417.35
24.5
103.55
139.15
199.25
207.65
147.45
222.95
297.00
334.35
425.00
25.0
105.05
141.35
202.65
211.20
149.70
226.65
302.10
340.25
432.65
25.5
106.55
143.55
206.05
214.75
151.95
230.35
307.20
346.15
440.30
26.0
108.05
145.75
209.45
218.30
154.20
234.05
312.30
252.05
447.95
26.5
109.55
147.95
212.85
221.85
156.45
237.75
317.40
357.95
455.60
27.0
11.05
150.15
216.25
225.40
158.70
241.45
322.50
363.85
463.25
27.5
112.55
152.35
219.65
228.95
160.95
245.15
327.60
369.75
470.90
28.0
114.05
154.55
223.05
232.50
163.20
248.85
332.70
375.65
478.55
28.5
115.55
157.75
226.45
236.05
165.45
252.55
337.80
381.55
486.20
29.0
117.05
158.95
229.85
239.60
167.70
256.25
342.90
387.45
493.85
29.5
118.55
161.15
233.25
243.15
169.95
259.95
348.00
393.35
501.50
30.0
120.5
163.35
236.65
246.70
172.20
263.65
353.10
399.25
509.15
1.50
2.20
3.40
3.55
2.25
3.70
5.10
5.90
7.65
14
Country
specific rates
are available
on request.
Please call
0121 336 4900.
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Up to 0.5kg
37.10
39.45
42.40
43.80
46.40
53.35
61.40
60.15
68.00
1.0
38.85
42.05
46.40
47.95
49.05
57.70
67.40
67.05
77.00
1.5
40.60
44.65
50.40
52.10
51.70
62.05
73.40
73.95
86.00
2.0
42.35
47.25
54.40
56.25
54.35
66.40
79.40
80.85
95.00
2.5
44.10
49.85
58.40
60.40
57.00
70.75
85.40
87.75
104.00
3.0
45.85
52.45
62.40
64.55
59.65
75.10
91.40
94.65
113.00
3.5
47.60
55.05
66.40
68.70
62.30
79.45
97.40
101.55
122.00
4.0
49.35
57.65
70.40
72.85
64.95
83.80
103.40
108.45
131.00
4.5
51.10
60.25
74.40
77.00
67.60
88.15
109.40
115.35
140.00
5.0
52.85
62.85
78.40
81.15
70.25
92.50
115.40
122.25
149.00
5.5
54.60
65.45
82.40
85.30
72.90
96.85
121.40
129.15
158.00
6.0
56.35
68.05
86.40
89.45
75.55
101.20
127.40
136.05
167.00
6.5
58.10
70.65
90.40
93.60
78.20
105.55
133.40
142.95
176.00
7.0
59.85
73.25
94.40
97.75
80.85
109.90
139.40
149.85
185.00
7.5
61.60
75.85
98.40
101.90
83.50
114.25
145.40
156.75
194.00
8.0
63.35
78.45
102.40
106.05
86.15
118.60
151.40
163.65
203.00
8.5
65.10
81.05
106.40
110.20
88.80
122.95
157.40
170.55
212.00
9.0
66.85
83.65
110.40
114.35
91.45
127.30
163.40
177.45
221.00
9.5
68.60
86.25
114.40
118.50
94.10
131.65
169.40
184.35
230.00
10.0
70.35
88.85
118.40
122.65
96.75
136.00
175.40
191.25
239.00
10.5
72.10
91.45
122.40
126.80
99.40
140.35
181.40
198.15
248.00
11.0
73.85
94.05
126.40
130.95
102.05
144.70
187.40
205.05
257.00
11.5
75.60
96.65
130.40
135.10
104.70
149.05
193.40
211.95
266.00
12.0
77.35
99.25
134.40
139.25
107.35
153.40
199.40
218.85
275.00
12.5
79.10
101.85
138.40
143.40
110.00
157.75
205.40
225.75
284.00
13.0
80.85
104.45
142.40
147.55
112.65
162.10
211.40
232.65
293.00
13.5
82.60
107.05
146.40
151.70
115.30
166.45
217.40
239.55
302.00
14.0
84.35
109.65
150.40
155.85
117.95
170.80
223.40
246.45
311.00
14.5
86.10
112.25
154.40
160.00
120.60
175.15
229.40
253.35
320.00
15.0
87.85
114.85
158.40
164.15
123.25
179.50
235.40
260.25
329.00
15.5
89.60
117.45
162.40
168.30
125.90
183.85
241.40
267.15
338.00
16.0
91.35
120.05
166.40
172.45
128.55
188.20
247.40
274.05
347.00
16.5
93.10
122.65
170.40
176.60
131.20
192.55
253.40
280.95
356.00
17.0
94.85
125.25
174.40
180.75
133.85
196.90
259.40
287.85
365.00
17.5
96.60
127.85
178.40
184.90
136.50
201.25
265.40
294.75
374.00
18.0
98.35
130.45
182.40
189.05
139.15
205.60
271.40
301.65
383.00
18.5
100.10
133.05
186.40
193.20
141.80
209.95
277.40
308.55
392.00
19.0
101.85
135.65
190.40
197.35
144.45
214.30
283.40
315.45
401.00
19.5
103.60
138.25
194.40
201.50
147.10
218.65
289.40
322.35
410.00
20.0
105.35
140.85
198.40
205.65
149.75
223.00
295.40
329.25
419.00
20.5
107.10
143.45
202.40
209.80
152.40
227.35
301.40
336.15
428.00
21.0
108.85
146.05
206.40
213.95
155.05
231.70
307.40
343.05
437.00
21.5
110.60
148.65
210.40
218.10
157.70
236.05
313.40
349.95
446.00
22.0
112.35
151.25
214.40
222.25
160.35
240.40
319.40
356.85
455.00
22.5
114.10
153.85
218.40
226.40
163.00
244.75
325.40
363.75
464.00
23.0
115.85
156.45
222.40
230.55
165.65
249.10
331.40
370.65
473.00
23.5
117.60
159.05
226.40
234.70
168.30
253.45
337.40
377.55
482.00
24.0
119.35
161.65
230.40
238.85
170.95
257.80
343.40
384.45
491.00
24.5
121.10
164.25
234.40
243.00
173.60
262.15
349.40
391.35
500.00
25.0
122.85
166.85
238.40
247.15
176.25
266.50
355.40
398.25
509.00
25.5
124.60
169.45
242.40
251.30
178.90
270.85
361.40
405.15
518.00
26.0
126.35
172.05
246.40
255.45
181.55
275.20
367.40
412.05
527.00
26.5
128.10
174.65
250.40
259.60
184.20
279.55
373.40
418.95
536.00
27.0
129.85
177.25
254.40
263.75
186.85
283.90
379.40
425.85
545.00
27.5
131.60
179.85
258.40
267.90
189.50
288.25
385.40
432.75
554.00
28.0
133.35
182.45
262.40
272.05
192.15
292.60
391.40
439.65
563.00
28.5
135.10
185.05
266.40
276.20
194.80
296.95
397.40
446.55
572.00
29.0
136.85
187.65
270.40
280.35
197.45
301.30
403.40
453.45
581.00
29.5
138.60
190.25
274.40
284.50
200.10
305.65
409.40
460.35
590.00
30.0
140.35
192.85
278.40
288.65
202.75
310.00
415.40
467.25
599.00
1.75
2.60
4.00
4.15
2.65
4.35
6.00
6.90
9.00
15
Country
specific rates
are available
on request.
Please call
0121 336 4900.
16
Country
Transit
Time
(Days)
Transit
Time
(Days)
Country
Country
Transit
Time
(Days)
Australia
Germany
3-4
Portugal
4-5
Bahrain
Hong Kong
Qatar
3-5
Belgium
Italy
4-6
Rep. of Ireland
3-4
Brazil
Japan
4-6
Russia
Canada
4-6
Kuwait
Saudi Arabia
China
Lebanon
Singapore
5-7
Denmark
Luxembourg
3-5
Spain
4-5
Egypt
3-5
Netherlands
3-4
Sweden
Finland
New Zealand
7-8
UAE
4-5
France
3-5
Oman
USA
4-7
17
International mail
Developed in conjunction with national
postal authorities, this service is for
businesses sending bulk mail totaling
over 2kg of international mail per day.
We offer the convenience and peace of mind of a one-stop shop, backed by an
award winning Customer Services Centre. Unique among our competitors, we
weigh and can also sort your international mail for you.
Collection service for bulk international mail
Mail is directly fed into the network of our parent company, La Poste
Invoices give a detailed breakdown of all shipments despatched
No pre-payment for franking or stamps means improved cashflow
Choose from two service levels, priority or standard, with three simple tariff
options depending on the destination and level of sortation required. Here are
the international mail transit times:
Destination
Priority
Standard
Europe
3-6 days
6-11 days
Rest of world
4-10 days
8-15 days
DPD Colissimo
We offer an exclusive tracked
registered mail delivery to France
through our DPD Colissimo service.
Registered mail
We also provide an untracked
international registered mail service
which requires a signature upon
delivery.
Offshore
Please note - when shipping to the
Channel Islands, customers must
complete an invoice document
in order to fulfill customs
requirements. Completion of
this documentation will expedite
the passage of parcels to these
destinations.
18
Well transport
larger items
with our Heavyweight service
If you need to send larger items across Europe, our Heavyweight service offers
competitive rates and exceptional delivery times. Our service is BIFA-regulated,
with proof of delivery available on request.
Notes for DPD Service
1.
2.
3.
4.
5.
Heavyweight consignments
The charge will be based on either the volumetric or the actual weight, whichever is greater.
The volumetric weight of your parcel should be calculated as follows:
length (cm) x height (cm) x width (cm)
divided by 3,000
e.g.
120 x 80 x 60
3,000
19
192kg
Heavyweight consignments
Heavyweight service
Single items in excess of 31.5kg. Maximum weight 300kg and 175cm length.
Country
Zone
Invoices
Required
Consignment
rate to include
first 31.5kg
Additional kg
thereafter
Customs
Clearance
Charge
Transit
Time
Austria
103.00
0.89
N/A
4 days
Belgium
78.63
0.78
N/A
3 days
Bulgaria
POA
POA
POA
7-8 days
Denmark
103.00
0.89
N/A
4 days
Finland
107.00
3.57
N/A
5-6 days
78.63
0.78
N/A
3 days
Germany
78.63
0.78
N/A
3 days
Italy
84.00
0.97
N/A
4-5 days
Luxembourg
78.63
0.78
N/A
3 days
Netherlands
78.63
0.78
N/A
3 days
Norway
107.00
3.57
25.00
5-6 days
Poland
107.00
3.57
N/A
5-6 days
Portugal
107.00
3.57
N/A
5-6 days
Spain
84.00
0.97
N/A
4-5 days
Sweden
107.00
3.57
N/A
5-6 days
Switzerland
103.00
0.89
25.00
4 days
20
Swapit
Swapit, our one-for-one exchange
service, will ensure your
customers receive a replacement
product at the same time as returning
the original item for repair or
maintenance. Therefore, they need never
be without your product.
We offer a wide range of delivery options, all
making use of our strong, secure packaging. For
added ease, you will be able to track the delivery,
including the return, using one reference
number.
Swapit relay
Swapit relay ensures your customers receive an empty tote box to send a faulty
or damaged item to the repair centre.
Once repaired, the item is delivered back to your customer safely and securely.
Reverseit
Always be in control of your returns with
reverse it. Recall and relocate stock at your
convenience and track it online.
For you:
Stay in control of your stock
Recall stock when you want to
Track it all online
Simple to move goods back to
return addresses
For your store or site:
Automatic collections; no need to
call or book online
Pre-supplied labels for returns
Hassle-free movement of stock
between store/site
Simple and convenient service
Reverseit ad hoc
Reverseit includes the ability for us to pick
up a return parcel at the same time as our
driver is making a delivery. By linking the
delivery and the pickup, we provide an
efficient returns service with the ability for
you to:
Book up to five parcels for collection
from the same
delivery address
Print your return labels using ship@
ease and send them with the parcel for
delivery
Track the delivered and collected items
together on the website
21