Professional Documents
Culture Documents
BUSINESS
ENGLISH
Edition 2015
Wijang Sakitri, S.Pd, M.Pd
Tusyanah, S.Pd, M.Pd
Sri Utami, S.S, M.A
Business English
TABLE OF CONTENT
.... 46
Business English
UNIT 1
BUSINESS AND BUSINESSMAN
A. Warming up Activities
B
U
s
e
S
Questions
Business English
B. Language Focus
Language Focus 1: Simple Present Tense
Formula
S + V(-s/es)
V1
Subject
Verb
I / you / we / they
speak / learn
English at home
he / she / it
speaks / learns
English at home
Function
For repeated or regular actions in the present time period.
For fact
Notes:
The spelling for the verb in the third person differs depending on the ending of that verb:
1. For verbs that end in -O, -CH, -SH, -SS, -X, or -Z we add -ES in the third person.
go goes
catch catches
wash washes
kiss kisses
fix fixes
buzz buzzes
2. For verbs that end in a consonant + Y, we remove the Y and add -IES.
marry marries
study studies
play plays
enjoy enjoys
http://www.grammar.cl/Present/Simple.htm
Business English
Task 1
Complete the sentences!
Business English
Subject
Verb
I / you / we / they
Will learn
English at home
he / she / it
English at home
Function
For expressing future activities
Task 2
Put the verbs into the correct form (future I simple). Use will!
1. You (earn).................... a lot of money
2. You (travel) ...........around the world
3. You (meet) ...........lots of interesting people
4. It (rain/not).......... tomorrow
5. I promise I (be/not)......late
6. We (start/not).........to watch the film without you
7. The bus (wait/not)...... for us
8. He (believe/not).........us
9. It (rain/not)..............tomorrow
10. I (do).......this later
http://www.ego4u.com/en/cram-up/grammar/future-1-will/tasks
Business English
C. Writing
Read the text below before making your own paragraph!
My name is Rivozanov. I have a lot of dreams. When I was a kid, my dream was
to be a pilot, and as the time goes by, I have other dreams. Sometimes, I want to
be a president, an army, doctor and other interesting dreams. However, I have
grown up. Now, I know what I want to be.
At this moment, I almost finish my study in a university. I will obtain Bachelor
of Science Information. After I graduate, I want to work in one of the biggest oil
company such as Chevron, Petronas, Exxon, and etc. I want to be the staff
manager or manager at least. I prefer working offshore to work in the office
because it gives me challenge and good salary.
That is just the beginning of my dreams. After I work for 4 or 5 years, i will have
a lot of money. Then, I will quit my job and start a business. I will buy 3 or 4
shops and run my shops. Further, I will have another business such as futsal
court or restaurant. After I run my business, I will marry a beautiful woman. I
will start to have a family and have 2 children. I will live in a big house with a
garden or a pool inside so that my children can play inside my yard. Finally, I
want to take my family to Makkah for umrah or hajji. I think that is all I can
say about my dreams. It is just a simple dream for a simple man like me.
http://successful5.blogspot.com/2009/05/essay-about-future-plan.html
Business English
Task 3
Compose similar paragraphs about your dreams. Use tenses written in the Language
Focus. Then, try to speak up in front of the class for telling what you have written!
D. Reading
Reading 1
Questions 17
Look at the three restaurant advertisements on the following page. Answer the
questions below by writing the letters of the appropriate restaurants (AC).
Example
Answer
Business English
Reading 2
NETWORKING
Networking as a concept has acquired what is in all truth an unjustified air of modernity. It
is considered in the corporate world as an essential tool for the modern businessperson, as
they trot round the globe drumming up business for themselves or a corporation. The
concept is worn like a badge of distinction, and not just in the business world.
People can be divided basically into those who keep knowledge and their personal contacts
to themselves, and those who are prepared to share what they know and indeed their
friends with others. A person who is insecure, for example someone who finds it difficult to
share information with others and who is unable to bring people, including friends,
together does not make a good networker. The classic networker is someone who is strong
enough within themselves to connect different people including close friends with each
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Business English
other. For example, a businessman or an academic may meet someone who is likely to be a
valuable contact in the future, but at the moment that person may benefit from meeting
another associate or friend.
It takes quite a secure person to bring these people together and allow a relationship to
develop independently of himself. From the non-networker's point of view such a
development may be intolerable, especially if it is happening outside their control. The
unfortunate thing here is that the initiator of the contact, if he did but know it, would be the
one to benefit most. And why?
Because all things being equal, people move within circles and that person has the potential
of being sucked into ever growing spheres of new contacts. It is said that, if you know eight
people, you are in touch with everyone in the world. It does not take much common sense
to realize the potential for any kind of venture as one is able to draw on the experience of
more and more people.
Unfortunately, making new contacts, business or otherwise, while it brings success, does
cause problems. It enlarges the individual's world. This is in truth not altogether a bad
thing, but it puts more pressure on the networker through his having to maintain an ever
larger circle of people. The most convenient way out is, perhaps, to cull old contacts, but
this would be anathema to our networker as it would defeat the whole purpose of
networking. Another problem is the reaction of friends and associates. Spreading oneself
thinly gives one less time for others who were perhaps closer to one in the past. In the
workplace, this can cause tension with jealous
colleagues, and even with superiors who might be tempted to rein in a more successful
inferior. Jealousy and envy can prove to be very detrimental if one is faced with a very
insecure manager, as this person may seek to stifle someone's career or even block it
completely.
The answer here is to let one's superiors share in the glory; to throw them a few crumbs of
comfort. It is called leadership from the bottom. In the present business climate, companies
and enterprises need to co-operate with each other in order to expand. As globalization
grows apace, companies need to be able to span not just countries but continents. Whilst
people may rail against this development it is for the moment here to stay. Without cooperation and contacts, specialist companies will not survive for long. Computer
components, for example, need to be compatible with the various machines on the market
and to achieve this, firms need to work in conjunction with others. No business or
institution can afford to be an island in today's environment. In the not very distant past, it
was possible for companies to go it alone, but it is now more difficult to do so.
The same applies in the academic world, where ideas have been jealously guarded. The
opening-up of universities and colleges to the outside world in recent years has been of
enormous benefit to industry and educational institutions. The stereotypical academic is
one who moves in a rarefied atmosphere living a life of sometimes splendid isolation, a
prisoner of their own genius. This sort of person does not fit easily into the mould of the
modern networker. Yet even this insular world is changing. The ivory towers are being left
ever more frequently as educational experts forge links with other bodies; sometimes to
stunning effect as in Silicon Valley in America and around Cambridge in England, which
now has one of the most concentrated clusters of high tech companies in Europe.
It is the networkers, the wheeler-dealers, the movers and shakers, call them what you will,
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Business English
that carry the world along. The world of the Neanderthals was shaken between 35,000 and
40,000 BC; they were superseded by Homo Sapiens with the very 'networking' skills that
separate us from other animals: understanding, thought abstraction and culture, which are
inextricably linked to planning survival and productivity in humans. It is said the meek will
inherit the earth. But will they?
Questions 1-5
Do the following statements agree with the information given in Reading Passage
written above?
YES
NO
NOT GIVEN
Example
Networking is a concept
Yes
1.
2.
3.
4.
Questions 6-10
Using NO MORE THAN THREE WORDS from the passage, complete the sentences
below.
6. Making new acquaintances ........................................ but also has its disadvantages.
7. At work, problems can be caused if the manager is ........................................ .
8. A manager can suppress, or even totally ........................................ the career of an
employee.
9. In business today, working together is necessary in order
for........................................ to grow.
10. Businesses that specialize will not last for long without ........................................ .
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Business English
Questions 11-15
Using NO MORE THAN THREE WORDS from the passage, complete the sentences
below.
11. In which sphere of life have ideas been protected
jealously?........................................
12. Which type of individual does not easily become a modern
networker?........................................
13. Where is one of the greatest concentrations of high tech companies in
Europe? ........................................
14. Who replaced the Neanderthals? ........................................
15. What, as well as understanding and thought abstraction, sets us apart from
other animals? ........................................
http://www.ielts-exam.net/practice_tests/48/IELTS_Reading_Passage_1/439/
E. Speaking
Describe a successful businessman that you know. Here, you can choose one of the successful
businessman below, if you want.
Function:
Describing people
Grammar
Simple present tense,
past tense, present
perfect tense
Simple, compound,
and complex
sentences
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Business English
Sample Answer
Mr. Alex Smith (.../or say a name you prefer...) is a successful businessman I know
about. He is from my hometown and he now owns two groups of industries and the
products line of his companies are famous in our country.
Since he is from the same town where I spent my childhood and teenage time, I have
heard a lot about him and few times i met him as well. He was a son of a successful
local businessman and he inherited his fathers electronic industry many years back.
That was just the starting and over time he has worked really hard and built his
empire in the local business market. In few years he took some giant leapt in his
business and lately has been awarded as one of the business enterpreneur in the
country. From the local electronic business, he had inherited from his father, he
gradually and successfully amassed the fortune and business success and thus has
become one of the enviable businessmen in the country.
Taking great decision and gradually enhancing the business was his success mantra.
Everyone in our locality agree that he was an honest, hardworking and wise person
who knew when to take risk and when not to. His timely decision, investment in
promising sectors and hard work have rewarded him well and his industries have
made the opportunity for others to earn their daily breads.
Games for Fun
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Business English
UNIT 2
GLOBAL TRADE
A.
Warming up Activity
Look at the picture below!
Mention at least 15 countries and their currencies!
B.
Reading
Reading 1
Companies
Companies are involved in many activities, for example buying, selling,
marketing and production, in a range of different industries, such as information
technology, telecommunication, film and car manufacture. Many well-known
companies are multinationals, these are companies which operate in a number
of countries.
Multinationals often have a complicated structure. There is a usually a parent or
holding company. This company owns other companies or parts of other
companies. These other companies are called subsidiaries.
Key vocabulary:
1. Buying
5. Multinational
2. Selling
3. Marketing
7. Subsidiaries
4. Production
8. Manufacture
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Task 1
Look at the pictures below, please answer the following items!
a. What each company produces
b. Where the company operates
c. Who its main competitors are
Reading 2
Global Trade
In an open market, any number of sellers or competitors can offer goods for sale.
All companies try to gain the biggest market share possible, and compete
aggressively with their main competitors to do this. Companies with the biggest
market share for a product, the market leaders, may compete with their rivals
on quality, image, brand loyalty or price. Major companies compete across
borders in the global market place to try to enter new markets in countries
where they do not have a presence.
Global trade, also known as international trade, is simply the exchange of goods
and services across international boundaries. Global trade involves the export
and import of goods and services between international borders. Goods and
services that enter into a country for sale are called imports. Goods and services
that leave a country for sale in another country are called exports. For example,
a country may import wheat because it does not have much arable land but
export oil because it has oil in abundance.
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Business English
Key vocabulary:
1. Open market
2. Global trade
3. Market share
4. Main Competitor
5. Market leader
6. Import
7. Export
8. Enter new market
Task 2
Work in pairs! Who are the main competitors in the market in the following
sectors in Indonesia?
a. Motorcycle
c. Telecommunications
e. Soft Drinks
b. Noodle instant
d. Cosmetics
f. House wares
USEFUL VOCABULARIES
The world not all countries are equal
This is a sensitive area of vocabulary if important area of vocabulary. How do
you describe the different regions of the world. Here are a few basic alternatives
to get you started:
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Business English
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Business English
http://www.ielts-writing.info/index.php/academic/ielts-writing-task-2-15/
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Business English
C.
Language Focus
Language Focus 1 : Gerund And Infinitives
What is a Gerund?
A gerund (often known as an -ing word) is a noun formed from a verb by adding -ing.
What is the infinitive?
An infinitive is to + the verb.
The most famous infinitive quote has to be, "To be or not to be. That is the question."
For some, either the gerund or infinitive is possible.
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Business English
Task 3
Which group of verbs is followed by: an infinitive without to? an infinitive with to? a
gerund? Check in a dictionary
Group A
suggest, involve
Group B
want
Group C
Task 4
Complete the paragraphs below with gerund or infinitives!
Ali's Story
Booking The School
Ali decided that he wanted (study)
abroad. (achieve)
his goal,
his English so he could take the IELTS test. Unfortunately Ali disliked
(learn)
(attend)
a school close to his house. Ali went to look and from what he
because they had a special offer on. This was good because he could not afford (pay)
too much.
Studying
He had never read much in his life and knew he was weak in this area, so he practiced
(read)
in English too as
writing as
these for him. As it
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Business English
(assist)
Language Focus 2
Listing ideas or things in order
First
then
followed on
Second
before
followed by
Third
after
until
Afterward
next
following
I am sure that
I believe
It seems to me that
In my opinion
Obviously
It is obvious/clear that
Evidently
Adverbs of frequency
Usually
often
Occasionally
seldom
frequently
rarely
sometimes
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Business English
result in
so
for instance
For eaxmple
furthermore
when
such as
As well as
subsequently
also
however
Because of
because
although
despite
D.
Listening
Task 5
Watch the video about global trade, Please share your opinions on:
1. Why do countries need the global trade?
2. What is global trade?
3. Is Indonesia ready for the global trade?
E.
Speaking
Task 6
Discuss in pairs, mention the advantages and disadvantages of ASEAN Economic
Community for Indonesia!
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Business English
F. Writing
Task 7
Please compose an analytical exposition text with your teacher. The topics is written
as follow;
As mass communication and transport continue to grow, societies are becoming
more and more alike leading to a phenomenon known as globalization. Some
people fear that globalization will inevitably lead to the total loss of cultural
identity. To what extent do you agree or disagree with this statement?
http://www.ielts-writing.info/index.php/academic/ielts-writing-task-2-15/
Arguments
3. Reiteration
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Business English
UNIT 3
PROMOTING A PRODUCT
A.
Warming up activity
Look at the pictures below!
What can you see from the pictures?
Picture 1
Picture 2
Picture 3
B.
Reading
Reading 1
Read the paragraph below!
For nearly every type of product there are many similar goods on the
market. The unique selling point (USPs) of a product are the things that make it
special and different from other similar products. A good advertisement, which
brings the product to the publics attention, should describe these USPs. The
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Business English
marketing department should have a customer profile in mind, that is the sort of
person who will buy the product. When trying to sell the product, its important
to give information about the products features or characteristics, and to
emphasize the benefits or advantages of the product to the customer.
Key Vocabulary:
1.
Product
2.
USP
3.
Advertisement
4.
Customer profile
5.
Features
6.
Benefits
2.
3.
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Business English
Reading 2
Definition of Marketing Mix
What is marketing? The definition that many marketers learn as they
start out in the industry is:
Putting the right product in the right place, at the right price, at the right time.
The marketing mix is traditionally known as the four Ps: price, place,
product and promotion. But these days, many include three more elements
(people, process and physical evidence)to make it the Seven Ps.
Price.
There are many ways to price a product, and the price can be different
in order to appeal to different segments of the market.
Place.
This is also known as the channel, distribution channel or intermediary.
It is a mechanism trough which goods and services are moved from the
company to the consumer.
Product.
A product is not simply the tangible, physical entity that may be bought
or sold it is also the ideas and emotions associated with the product.
Promotion.
This can be personal selling, direct mail, sponsorship and advertising.
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Business English
People.
People are the most important element of any service or experience.
Staff training and customer service are the people part of marketing mix.
Process.
The process is what the customer participates in at different points
during their experience with a product or a service. For example, when you
book a flight on the internet, first you visit the website. Then, you enter
information about the destination. Then, you book the flight. Lastly, at the
airport you check in desk, and get on your flight. This is all part of marketing
process.
Physical evidence.
Physical evidence includes all the thing associated with the product or
company; the packaging, internet sites, brochures, logos, building, business
cards, etc.
Task 2
Work in pairs!
Please choose a product from Task 1 above and describe its marketing mix!
Reading 3
Please read the text below and answer Questions 1-7.
Five Reasons Your Business Needs a Website
All businesses, large or small, need a website. Here are several reasons a webcan help a company of any size improve its business.
A
A website is the most important tool a business has for maintaining contact with
customers. The website gives customers a way to know what services or products
you sell and how to contact you. By offering an e-newsletter sign-up on your web-site
customers can stay informed about events related to your business and your
products, and you save on printing costs. A link to your blog keeps customers up-todate on what is happening with your business, and keeps them coming back.
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Business English
B
A website allows you to expand your customer base beyond your immediate
community, and even to other countries. Anyone in the world can have access to your
services and products through your website, at no extra cost.
C
No matter what the size of your business, it is not hard to afford a website. It is
easy to set up, and it does not have to break your budget. There are templates
available if you want to create a website yourself. Or, you can hire a Web designer for
a more professional look. Depending on what you need, using the services of a
professional does not necessarily cost huge amounts of money. The hosting fees you
pay to keep your website up and running are minimal.
D
You can save on expenses by keeping your website simple. Even just a few pages
can be enough to provide your customers with the necessary information to keep
them interested in what your business has to offer. A large website with lots of pages
is not always necessary. The most essential facts to include in any websiteyour
business name and location, your products, and your contact informationcan be
contained on just one page.
E
Your website can be a place for your customers to buy your products. You may
still do most of your selling at your physical place of business, but the website is
another opportunity to sell, and you can reach more customers this way, too.
The text contains five sections, AE. In which section can information about the
following be found? Write the correct letter, AE, on lines 1-7 on your answer. You may
use any letter more than once.
1. finding international customers
2. the cost of maintaining a website
3. ways to communicate with customers
4. selling your products online
5. the size of your website
6. website design
7. the most important information to include
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Business English
C.
Language Focus
Advertisement
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Business English
2. Stages
There is no stages of an advertisement. It means it is structured variously. The
example is written below
They are for attracting the readers attention
Headline
Image
A weekend in Bali
Thalasso Bali
copy
3. Realization of Advertisement
Headline
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Business English
Example of declarative
Sheraton Mustika presents Lagoon Access Room.
Example of imperative
Welcome to Novotel Lombok
Copy
Example of declarative
InterContinental Jakarta Midplaza takes a great pleasure to announce the
launch of its exclusive Jakarta Escapade package. This luxurious treat is the
perfect opportunity over the Easter holiday long weekend and for families.
Example of imperative
Celebrate this Chinese New Year with the authenticity of a series of our
special festive promotions. Do not miss
lavishly packed as perfect gifts during these happy and prosperous moments.
Example of word group
Conditions:
Superior Room
Example of declarative
A Jakarta Escapade at InterContinental Jakarta MidPlaza starts at just Rp
988.000++ per room per night.
Example of word group
Regular Rp 1.920.000 net
Stay 2 nights in a garden Chalet
Example of imperative
Stay for 2 nights, get 1 additional night free
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Business English
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D.
Writing
Task 4
Match the photos to the descriptions!
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Business English
Task 6
Work in pairs!
Choose two products and write three adjectives to describe each one!
Example:
A stylist small red bag
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Business English
E. Listening
Task 7
Watch the video and write the adjective, comparative and superlative!
1. ..
2. ..
3. ..
4. ..
5.
The green watch phone is more expensive than the brown watch phone.
The grey watch phone is the most expensive watch phone I have ever seen.
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Business English
Task 8
Look at the picture below and make comparisons (comparative and superlative)
Speaking
Task 9
In groups, make your own new product. Present your product well in front of the class!
Prepare your slides and include;
a. The background of making the product
b. The description of the product
c. The procedure of making the product
d. The price and place to get the product
e. The promotion of the product (show the advertisements!)
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Business English
UNIT 4
BUSINESS COMMUNICATION
A. Warming Up Activities.
Source: istockphoto.com
Look at the following picture and choose the words in the box
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Business English
Task 1
First, read this article. Choose the correct answers 1,2, or 3 to fill in the gap A-H
We will learn several vocabularies related to trip for business.
Going away on business?
Careful planning before you depart will help (A) _______________ your company and you.
Planning will make sure your department operates efficiently while youre away and stop
you worrying about how things are going while (B)_____________________ not there. Choose the
best person to (C) _____________ decisions while youre away. Tell this person (D) _____________
problem which might come up, and suggest the most effective ways of dealing (E)
___________________ these problems. Tell everybody in your office where you will (F)
______________ during your trip. Tell them when they can and when they cant contact you.
You (G) _________________ get a phone call duringh an important meeting.
A
B
C
D
E
F
G
1.
1.
1.
1.
1.
1.
1.
Both
your
get
with
with
do
isnt
2.
2.
2.
2.
2.
2.
2.
Even
you
make
about
for
have
wont
3.
3.
3.
3.
3.
3.
3.
every
youre
put
regarding
at
be
havent
When you are on travel, you will mostly need to book airline ticket, hiring a car, and you
will need to make questions.
B. Language Focus
Language Focus 1: Making Questions
Task 2
Put the word in the correct order related to sentences used in a hotel!
1.
2.
3.
4.
Like/stay/you/would/when/to?
You/or/double/single room/would/a/like/a?
I/name/may/please/have/your?
That/you/please/spell/could?
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5.
6.
7.
Telephone/have/number/your/I/can?
What/stay/days/our/you/will/in/hotel?
Is/the second/201/your room/on/floor
The Verb Be
1.
2.
3.
4.
5.
Tense Forms of Be
Singular
Plural
Simple Present
I am
You are
He, she, it is
Simple Past
I was
you were
he, she, it was
Present Perfect
I have been
you have been
he, she, it has been
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Note
C. Reading
Descriptive Text.
Task 3
Look at the following website of tourism promotion
and answer the questions!
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5. Can you compare the promotion website of Central Java and Bali? What is the
difference?
D. Writing
Task 4
Please describe a tourism object that you know well in a paragraph at least seven
sentences!
To describe, you can use simple present tense (see Unit 1) and Language Focus 2 (the use
of am, is, are) . Remember that you have to pay attention to the structure of descriptive
text consisting of identification and description.
E. Speaking
Direction:
Please fill in the blank the missing phrases!
Pleased to meet you
Sam Eric
Mr. Victor Tang
Sam Eric
Mr. Victor Tang
Sam Eric
Mr. Victor Tang
Sam Eric
Victor Tang
Sam Eric
Victor
Business English
Sam Eriks
Lin
Victor
Lin
Victor
Lin
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Scene 2
Business English
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Unit 5
GETTING A JOB
A. Warming-up Activity
Think of your dream jobs or what you want to do in the future. Please tell your friends &
explain your reasons.
Then, please complete the table.
Dream jobs
Skills needed
B. Reading
Reading 1
Read the advertisement below and answer Question 1-6
Business English
You also have:
access to J l visa enabling you to work in the USA
an extensive directory of employers
InterExchanges support throughout the program
24-hour emergency support throughout the length of the program
Call toll-free 1 800 678 738
InterExchange has 50 years experience in international student exchange program. 18,000 students
from around the world travel yearly to the USA on this very program. InterExchange can also offer
you work opportunities in other countries.
WHAT IS INTEREXCHANGE?
InterExchange, one of the worlds leading operators of international exchange programs and
related service:
InterExchange operates these programs for students all around the world. It offers you trained
and travelled staff, plus full support during the application process. You can choose any job that
interests you anywhere in the USA, whether that is working in a law firm in Boston, a famous ski
resort in Colorado or serving coffee and doughnuts in the buzzing streets of New York. You can
select the period you work and the period you travel; you may want to work for 1 month and travel
for 3, or work the entire duration of your stay. The choice is yours.
YOU CAN TAKE UP THIS OPPORTUNITY IF YOU ARE:
Question 1-6
Do the following statements (1-6)agree with the information given in the advertisement previous
page?
Please write:
TRUE
FALSE
NOT GIVEN
Business English
1. The program cost includes internal flights within the USA.
2. Emergency assistance offered in the program includes legal advice.
3. InterExchange offers similar programs in countries other than the USA.
4. InterExchange is part of a government program.
5. There are no restrictions on the type of job you can do.
6. There is an upper age limit applicants.
C. Writing
Writing 1: An Application Letter
1. OPENING
It should inform the position which is applied and the source of the vacancy information
In response to your advertisement in todays The Hindustan Times, I am applying
for the position of a secretary
I was pleased to see your advertisement for a Medical Representativein todays
The Times and would like to be considered for the position
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Business English
I was interested to see your advertisement in yesterdays The Jakarta Post and
would like to be considered for the position of Secretary
I am writing in response to your advertisement in the Femina Magazine for a
position listed as Science Editorial. I believe my broad scientific knowledge and
writing skills make me an excellent candidate
I have read your advertisement in The Indonesian Observer of today and wish to
apply for the position of secretary
Please allow me to apply for the position of shorthand typist which you have
advertised in the Surabaya Post, April14
2. BODY
Tell about your education (a resume of your education), your strengths, your work
experience, the amount of the salary you want if it is necessary
1. Education
In 2007, I graduated from UNNES and specialized in Accounting
I am a graduate of the Institute of Accounts, Far Eastern University, and specialized
in Accounting
I was graduated from the Holy Ghost College, Manila, in November 2007. Here, I
completed the four-year completed commercial course
I am male and 23 years of age. I am still single. I graduated from Semarang State
University this year with GPA 3,02 (scale 0 to 4)
2. Strengths
I have a good knowledge of accounting and I am of course, experienced in all types
of secretarial work; and, during my spare time, I have taken a short computer course
in order to support my job to be efficient.
I m sure I can readily adapt myself to the routine of your office
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Business English
I have just completed a six months course and enclose the certificate which I
obtained. As you will see I have a speed of 120 words in short hand and 60 in typing
Being energetic and dynamic, I can get on very well with other people. Operating a
computer is not something new for me especially for Windows, Autocad , and
Mechanical Desktop
Im 27 years old, of good appearance and personality.
3. Salary
Although it is difficult for me to say what compensation I should deserve, I should
consider Rp 1.000.000-Rp. 1.500.000 a month a fair initial salary
As much as should like to join your organization, it would not be advisable for me to
change my position for less than Rp 1.000. 000 a month which is the regional
minimum salary in Semarang
I hesitate to state a definite salary, but as long as you have requested me to, I should
consider Rp 1.000.000 a month satisfactory
I feel it is presumptuous of me to state what my salary should be. My first
consideration is to satisfy you completely. May we settle this matter to our mutual
satisfaction at an interview?
3. CLOSING
I believe I would be a creative and energetic asset for your company. I am looking
forward to hearing from you soon and I can be contacted at 08132591
I shall be glad to provide any further you may need and I hope I would be given an
early opportunity for an interview
I also enclose all the requirements you asked and I would be available for an
interview at any time. I feel confident that you will not be disappointed if you decide
to employ me. Thank you for your attention and I am looking forward to hearing
from you soon
If character, ability and willingness to work are desired, I can fill the position to your
complete satisfaction. I shall appreciate a personal interview
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Business English
Task 1
Please complete the sentence with the appropriate words in the box.
Pleased
Consider
Happy
have completed
available
would like to apply
enclose
Writing 2: Writing a CV
What is a CV?
A CV is a short list of facts about you and your work history, skills, qualifications and
experience. A good CV is essential when looking for work and it is worth spending
time getting it right so it sells you to an employer.
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Business English
What to include
There is no set format or perfect template how you present your CV is up to you.
and each sector may require a different emphasis on a different aspect of the
content, such as career history or qualifications. However, the basic format of the CV
is as follow:
Personal details, including name, address, phone number, email address and
possibly any professional social media presence. You no longer need to include your
date of birth, owing to age discrimination rules
Career history, starting with your most recent job first. Include dates and temporary
or voluntary jobs if appropriate
A personal profile which sells yourself and your qualities, tailored towards the job
you are applying for
Qualifications and training from previous jobs, with the most recent first
Interests, if they are relevant and especially if the skills or teamwork concerned are
relevant for the job
Any extra information, such as reasons for a career change or reasons for gaps in
career history, such as caring duties
Last but not least, do not forget sign your CV. A phrase you can use is I confirm that
all informaion stated in this resume is correct and complete to the best of my
knowledge.
TASK 2
Please try to make CV of yours. You can see the format at the appendix. Please remember
that there is no such set format, you can improve and develop your CV as needed.
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Business English
c.chiba@chiba.de
D. Language Focus
Language Focus 1: Present Perfect
In writing an application letter, we can tell our prospective employer what activities we
have completed related to the requirements of the applied position. We can use present
perfect tense to express the idea that something has happened (or never happened) before
now, at an unspecified time in the past. The exact time it happened is not important. If the
time is specified, the simple past is used. Adverbs that frequently used with the present
perfect are ever, never, already, yet, still, and just.
TASK 3
Please complete the following sentences with the Present perfect tense form.
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Business English
E. Speaking
JOB INTERVIEW
TASK 5
Please read the text below answer questions 1-6.
Job Interview Success
When you apply for a job, the impression you create during the interview Z5 Just as
important as the skills and background you bring to the table. The following suggestions
will help you prepare for a successful interview.
Before You Leave Home
Dress appropriately. This means the attire you choose should be the same as what you
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Business English
would wear for work once you are hired. Conservative colors and styles always convey a
more trustworthy image.
Rehearse the interview at home. Think of questions that you will probably be asked, and
prepare answers for thetas. This will help you be calm when you are the actual interview.
Don't be late for your interview. The best way to avoid this problem is ME decide ahead
of time how you want to get there. If by bus or subway, check- the schedules the day before.
If by car, plan your route carefully and figure out how long it will take. Careful planning will
ensure that you will make a good impression by arriving on time.
During the Interview
Speak clearly. Look the interviewer in the eye when speaking and use clear, cons tones.
Do not speak too quickly or nervously. Rather, pronounce your words carefully and pause
when searching for ideas. Speaking with a firm, clear voice is one of the best ways to give
an impression of self-assurance.
Ask questions. Do not be afraid to do this. It will not make you appear unprepared or
stupid. On the contrary, asking the right questions shows that you are knowledgeable about
the company and conveys the impression that you are interested and enthusiastic.
Complete the sentences below.
Choose NO MORE THAN THREE WORDS from the text for each answer. Write your answers
on lines 1-6 on your answer sheet.
1. Wearing ______________________ clothes makes a better impression during
the job interview.
2. Practice answering questions ahead of time so that you feel _____________
during the interview.
3. If traveling to the interview by bus, make sure you know ________________
ahead of time.
4. You will be _________________________ for the interview if you plan your trip
beforehand.
5. Use your_______________________________ to convey an attitude of confidence.
6. Show what you know by asking ____________________________________________
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Business English
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Business English
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Business English
NO
OVERALL
NAME
PERFORMANCE
FLUENCY
COMPREHENSION
1.
2.
3.
4.
FLUENCY
Speaking vocabulary
inadequate
to
express anything but
the most elementary
needs
Incoherent , with no
use
of
cohesive
devices. No evidence of
ability to respond
appropriately
to
situation.
COMPREHENSION
SCORE
10
20
30
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Business English
After the interview, what did you feel?
9-10
7-8
5-6
Grammar
Vocabulary
Fluency
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Business English
REFERENCES
Baird, John E. 1981. Speaking for Results. University of Michigan. New York: Harper & Row.
Biswas, Amal Krishna. A simple but effective BP. http://premsworld.blogspot.com( Accessed on
3rd February 2013)
Brown, Doughlas H. 2004. Language Assessment Principles and Classroom Practices. Newyork:
Longman.
Business English.Episode 1 s/d 5. Emperor Edutainment
Cambridge IELTS 5-8. 2006. Cambridge: Cambridge University Press
Jefkins, Frank. 1994. Periklanan. Jakarta: PT Gelora Aksara Pratama
Kothler Philip & Keller Kevin Lane. 2006. Marketing Management. New Jersey: Prentice Hall
Lougheed, Lin. 2006. IELTS International English Language Testing System: Barrons Students
#1 Choice. The United States of America: Barrons Educational Series
Newman, John. Writing a Successful Business Plan, Babson College.
http://http://socyberty.com/education/successfulbusinessplan ( Accessed on 3rd February
2013)
Prepare for IELTS: Skills and Strategies. 2007. University of Technology Sydney. Jakarta:
Gramedia
Rahman. 2012. Business English-Menguasai Bahasa Inggris Bisnis Secara Cepat. Yogyakarta; Cv.
Andi Offset
Setyarini, Susana; Sulistyo, Ule. 2007. Sucessful English Business. Yogyakarta: Andi Offset
Zwier J, Lawrence; Hughes, Amy. 2003. Essential Functions for Conversation. Slangor: Asia
Pacific Press Holdings Ltd.
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