NICOLE HOPKINS

Profile
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Excellent time-management skills developed as a

full-time collegiate athlete maintaining a high GPA.
A hard working office professional with over two
years of experience in the finance industry.

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Meticulous worker who is consistently attentive to

quality and detail.
Confident professional communicator with outstanding
listening and presentation skills.

Education
Bachelor of Science in Finance: Financial Services

May 2017

Northwest Missouri State University Maryville, MO

GPA 3.5/4.0

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Financing 50% of education by working 20 hours a week and 50% through track scholarships.
Accepted into honors program that requires more extensive reading, challenging educational experiences that allow
for application of material to a global society.

Involvement
Northwest Missouri State University Track Team
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August 2014 - Present

Commit 40-50 hours a week 40 weeks a year towards practices, workouts, traveling, training/strategy sessions, and
competitions to help team reach goals.

Work Experience
Office Professional
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Rock and Brews | Overland Park, KS

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Aquatic Center | Louisburg, KS

Summers 2012 - 2013

Supervised patrons within the facility to ensure safety and upheld order to provide a pleasurable atmosphere.
Trained to handle high-pressure situations and maintained extensive pool related medical emergency knowledge and
administer first aid when needed.
Instructed novice and experienced swimmers in proper techniques during lessons.

Teller
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April 2014 June 2015

Provide exceptional service to up to 250 customers a shift.

Handled up to $1,000 per shift.
Stayed alert to nonverbal behavior to ensure customer satisfaction.

Lifeguard/Swim Instructor
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September 2015 Present

Deliver exceptional customer service to beneficiaries, members and financial representatives.

Collaborate with team members to accomplish daily objectives.
Manage member correspondence requests, providing correct, thorough responses to needs and requests through
written correspondence using various Microsoft programs such as Excel, Outlook, and Word.

Server
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Thrivent Financial | Maryville, MO

Landmark National Bank | Louisburg, KS

August 2011 March 2012

Received and processed checks and cash for deposit and withdrawals while balancing a teller drawer with $15,000.
Conducted transactions for customers including cash advances, the purchase of gift cards, travelers checks, money
orders, and cashier's checks.
Opened new accounts and provided assistance with credit cards, checking, savings and certificate of deposit accounts.
Developed a strong understanding of the banking process and regulations.

Community Service
Manaus, Brazil - Mission trip (Summer 2015)
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Worked in the Amazon jungle to provide food and

shelter to those in need.

Childrens ministries Grace Church (2012-2014)

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Led a classroom of children between the ages of 39.

Volunteer with Big Brothers Big Sisters (2015Present)

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Attend to the needs of a little sister by displaying

actions that encourage good behavior.
Strengthen her trust in adults after coming from a
broken home.