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LGMT 683

SUPPLY CHAIN MANAGEMENT


Online Course Syllabus

Credit Hours: 3
Delivery Method: Online (Internet / Blackboard)
Required Text:

Chopra, S., & Meindl, P. (2012). Supply chain management: strategy,


planning, and operation (5th ed.). Boston: Pearson.

(ISBN 978-0132743952)

Supplementary Materials
SCOR Overview Booklet. Available for free through the Supply Chain Council. See
http://supply-chain.org/f/Web-Scor-Overview.pdf.
CSCMP Supply Chain Management Process Standards. (2004). Oak Brook, Illinois:
Council of Supply Chain Management Professionals.
Optional. These can be purchased from the Council of Supply Chain Management
Professionals. See http://cscmp.org/.
Course Description:
The focus of this course is on supply chain management. Topics include the evolution
and objective of supply chain management; the major stages and processes involved in
planning and managing supply chains; and why the concept of strategic fit is so
important to supply chain managers. Successful students will also understand the major
drivers of supply chain performance; key metrics for managing performance; and how to
plan and forecast demand under conditions of uncertainty to meet desired customer
service levels. This course also addresses the purpose and content of the Supply Chain
Operations Reference (SCOR) Model. Case studies and problems are used throughout
the course to highlight important principles and best practices in supply chain
management.
Prerequisite: MGMT 524 - Management Science.

LGMT_683_Online_Syllabus_1013

Course Goal:
This course is designed to provide students with the knowledge and skills they need to
be successful supply chain managers in both the public and private sector.
Learning Outcomes:
On completion of this course, successful students will be able to:
1.

2.

3.

4.

5.

6.

7.
8.

9.

10.

Define the concept and primary objective of supply chain management and
describe the major stages and processes involved in planning and managing
supply chains and describe the purpose of the Supply Chain Operations
Reference (SCOR) Model and the major processes included in the model. (PO 1
and PO 2)
Explain the concept of strategic fit and why this topic is so important to supply
chain managers and explain how various managerial levers that can be used to
improve coordination in a supply chain. (PO 1 and PO 2)
Describe the major drivers of supply chain performance and identity key metrics
for tracking and managing performance and explain the role of revenue
management in a supply chain and the trade-offs that must be considered when
making revenue management decisions. (PO 1, PO 2, PO 3, and PO 4)
Define the role of distribution in supply chain management and describe critical
factors that influence the design of distribution networks and describe the role of
sourcing in supply chain management, factors that affect the decision to
outsource all or parts of the supply chain function, and techniques for managing
risk. (PO 1 and PO4)
Apply modeling to facility location and capacity allocation problems and
demonstrate how to make such decisions under conditions of uncertainty. (PO 2
and PO 3)
Explain the role of forecasting in supply chain management and how and when to
use different forecasting methodologies and describe the importance of
aggregate planning and how to use this concept to maximize profitability. (PO 1,
PO 3)
Choose the optimal amount of cycle and safety inventory and identify levers that
managers can use to reduce inventory without increasing costs. ( PO 3)
Identify factors affecting the optimal level of product availability and demonstrate
how to use managerial levers to improve supply chain profitability through
optimal service levels. (PO 3)
Explain the role of transportation in a supply chain and evaluate the strengths
and weaknesses of different transportation modes and network designs. (PO 1
and PO 2)
Describe the importance of information and technology in supply chain
management including techniques for minimizing the bull-whip effect. (PO 1)

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Grading
Your final grade will be based on the following evaluation items:
Evaluation Items & Weights
Grade Scale

Discussion Boards

20%

90 100%

Homework

20%

80 - 89%

Individual Research
Report

20%

70 79%

Midterm Exam

20%

59%

Final Exam

20%

Total

100%

Discussion Boards
Students are expected to routinely participate in the Class Discussion Boards. Superior
participation grades will be given to active students who exchange ideas in a thoughtful
manner while respecting the courtesies due others.
Homework
All homework assignments must be completed on time, unless prior arrangements have
been made with your instructor.

Individual Research Report


Each student must prepare a formal 10 page paper on a topic of your choice related to
global logistics or supply chain management. Specific topics must be approved by your
instructor in advance. Your paper, which is worth 100 points and 20% of your grade, will
be evaluated based on the following criteria:

Quality and depth of content. (60 points)


Organization of the report. (10 points)
Overall format, i.e., typed, use of page numbers, title page, table of contents,
appropriate labels on figures and tables, etc. (10 points)
Correct grammar and evidence of proofing, i.e., no spelling errors. (10 points)
Variety and documentation of references used. Format for citations and references
must follow APA guidelines. (10 points)

Additionally, the instructor reserves the right to use Turnitin.com at his/her or her
discretion. Also, submission due dates are published alongside Modules. Failure to meet
submission dates will result in points being deducted unless coordinated in advance with
your instructor!

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Midterm Examination
The midterm exam will be a timed open-book, open-notes exam that will be administered
on-line and posted to Blackboard at the appropriate time. The exam will consist of
multiple choice and short answer questions that address the material and learning
objectives covered in Modules 1 through 5. The exam must be completed on time,
unless prior arrangements have been made with your instructor. Points will be deducted
for exams that are turned in late.
Final Examination
The Final exam will be a timed open-book, open-notes exam that will be administered
on-line and posted to Blackboard at the appropriate time. The exam will consist of
multiple choice and short answer questions that address the material and learning
objectives covered in Modules 6 through 9. The exam must be completed on time,
unless prior arrangements have been made with your instructor. Points will be deducted
for exams that are turned in late.
Additional Information
APA Format
Go to http://www.apastyle.org/pubmanual.html for the American Psychological
Association Publication Manual.
Library
Embry-Riddle Aeronautical University has one of the most complete library collections of
aviation-related resources in the world.

ERAU Libraries: http://library.erau.edu/


Hunt Library Worldwide: Information, Services, Help
o Worldwide Library: Basic Training
o Worldwide Library: Ask-a-Librarian
o Reference: Research Request

Contact Information

Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Eastern Time


Telephone: 1-800-678-9428 or 386-226-6947
Email: library@erau.edu

RefWorks
RefWorks, a research tool included with the library databases, has guidance in how to
collect and use references, write a paper, and create a bibliography. RefWorks must be
accessed through ERNIE. From the My ERNIE tab, scroll down to Admin Services and
choose the Library Databases link. Scroll down or Jump to RefWorks. You must enter
your user name and password to use RefWorks. Please contact the Hunt Library if you
have any questions about this product or how to access it.

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Course Policies
Academic Integrity
Embry-Riddle is committed to maintaining and upholding intellectual integrity. All
students, faculty, and staff have obligations to prevent violations of academic integrity
and take corrective action when they occur. The adjudication process may result in
sanctions being imposed on students who commit the following academic violations,
which may include a failing grade for the course, suspension, or dismissal from the
University.
1. Plagiarism: Presenting as ones own the ideas, words, or products of another.
Plagiarism includes use of any source to complete academic assignments without
proper acknowledgement of the source.
2. Cheating is a broad term that includes the following:

Giving or receiving help from unauthorized persons or materials during


examinations.
The unauthorized communication of examination questions prior to, during, or
following administration of the examination.
Collaboration on examinations or assignments expected to be individual work.
Fraud and deceit, that include knowingly furnishing false or misleading
information or failing to furnish appropriate information when requested, such as
when applying for admission to the University.

Note: The Instructor reserves the right to use any form of digital method for checking
plagiarism. Several electronic systems are available and other methods may be used at
the Instructors discretion.
Online Learning
This course is offered over the Internet, at ERAU Worldwide Online (Blackboard) and
runs nine (9) weeks. The first week begins the first day of the term and ends at midnight
EDT/EST (as applicable) seven days later. During this first week, students may drop the
course and receive a refund if applicable. Success in this course requires in-depth study
of each module as assigned, timely completion of assignments, and regular participation
in forum discussions. It is highly recommended that students keep electronic copies of
all assignments submitted until completion of the course and receipt of a grade.
Late work should be the exception and not the rule and may be downgraded at the
discretion of the instructor, if accepted at all. Unless all work is submitted, the student
could receive a failing grade for the course. Extensions may be granted for extenuating
circumstances at the discretion of the instructor and only for the length of time the
instructor deems appropriate. The most important element of success in an online
course is to communicate with your instructor throughout the term.
Conventions of online etiquette, which include courtesy to all users, will be observed.
Students should use the Private Mail function in Blackboard for private messages to the

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instructor and other students. The class Discussion Board forums are for public
messages.
It is highly recommended that students keep electronic copies of all materials
submitted in the Discussion Forum, via e-mail, or postal mail, until after the end of the
term. When posting responses in the Discussion Forum, please confirm that the
responses have actually been posted after you submit them.
Course Schedule begins next page

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Course Schedule
Module
1

Topics
Understanding the
Supply Chain
SCOR Overview
Version 8.0: Supply
Chain Operations
Reference Model*

*Download from
Supply Chain Council
website at
http://www.supplychain.org/
Supply Chain
Performance
Supply Chain Drivers
and Metrics

Activities
Post a short introduction of yourself on the class
Bulletin Board.
Review postings in the class forum and follow any
supplemental instructions.
Read Chapters 1 in the text and the SCOR Overview
Booklet.
View PowerPoint Slides for Module 1.
Submit your answers to the Text Discussion
Questions for Chapter 1.
Post answers to the Module 1 Discussion Board and
comment on at least two of your classmates.
Start thinking about the topic that you would like to
explore in your research paper.

Review postings in the class forum and follow any


supplemental instructions.

Read Chapter 2 and 3 in the text.


View PowerPoint Slides for Module 2.
Submit your answers to the Text Discussion
Questions for Chapter 2 and 3.

Post answers to the Module 2 Discussion Board and

Designing Distribution
Networks
Network Design

Network Design in
Uncertain Environment
Demand Forecasting

comment at least two of your classmates.


Submit the topic of your research paper for approval
to your Instructor using the Send Private Mail
function.
Review postings in the class forum and follow any
supplemental instructions.
Read Chapter 4 and 5 in the text.
View PowerPoint Slides for Module 3.
Submit your answers to the Text Discussion
Questions for Chapter 4 and 5.
Submit your answers to the Additional Homework
exercises for Chapter 5.
Post answers to the Module 3 Discussion Board and
comment on at least two of your classmates.
Review postings in the class forum and follow any
supplemental instructions.
Read Chapter 6 and 7 in the text.
View PowerPoint Slides for Module 4.
Submit your answers to the Text Discussion
Questions for Chapter 6 and 7.
Submit your answers to Chapter 6, Exercise 2; and
Chapter 7, Exercise 2.
Post answers to the Module 4 Discussion Board and
comment on at least two of your classmates.
Post a one-page outline of your Research Paper on
the Bulletin Board.

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Comment on the Research Paper outlines of at least


5

Aggregate Planning

Planning Supply &


Demand with
Predictable Variability

Midterm Examination
&
Managing Economies
of Scale
&
Managing Uncertainty

Optimizing Availability

Transportation in the
Supply Chain

Sourcing Decisions,
Pricing, Revenue
Management, and
Information
Technology

two of your classmates.


Review postings in the class forum and follow any
supplemental instructions.
Read Chapters 8 and 9 in the text.
View PowerPoint Slides for Module 5.
Submit your answers to the Text Discussion
Questions for Chapter 8 and 9.
Submit your answers to the Additional Homework
exercises for Chapter 8.
Post answers to the Module 5 Discussion Board and
comment on at least two of your classmates.
Review Modules 1 - 5.
Review Homework Assignments for Modules 1 - 5.
Review interactive Class Discussion Questions for
Week 1 through 5.
Review Learning Objectives that are relevant for this
portion of the course.
Take midterm Exam as directed.
Review postings in the class forum and follow any
supplemental instructions.
Read Chapters 11 and 12 in the text.
View PowerPoint Slides for Module 6.
Submit your answers to the Text Discussion
Questions for Chapter 11 and 12.
Submit your answers to Chapter 11, Exercises 1, and
2.
Submit your answers to the Additional Homework
exercises for Chapter 12.
Post answers to the Module 6 Discussion Board and
comment on at least two of your classmates.
Review postings in the class forum and follow any
supplemental instructions.
Read Chapters 13 and 14 in the text.
View PowerPoint Slides for Module 7.
Submit your answers to the Text Discussion
Questions for Chapter 13 and 14.
Submit your answers to the Additional Homework
exercises for Chapter 13.
Post answers to the Module 7 Discussion Board and
comment on at least two of your classmates.
Complete draft of Research Report.
Review postings in the class forum and follow any
supplemental instructions.
Read Chapters 15, 16, and 17 in the text.
View PowerPoint Slides for Module 8.
Submit your answers to the Text Discussion
Questions for Chapter 15, 16, and 17.
Submit your answers to the Additional Homework

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exercises for Chapter 15 and Chapter 16.

Post answers to the Module 8 Discussion Board and


comment on at least two of your classmates.

Coordination in the
Supply Chain,
Sustainability and
Supply Chain, and
Final Examination

Complete draft of Research Report.


Submit completed Research Report.
Review postings in the class forum and follow any
supplemental instructions.

Read Chapters 10 and 18 in the text.


View PowerPoint Slides for Module 9.
Submit your answers to the Text Discussion
Questions for Chapter 18.

Post answers to the Module 9 Discussion Board and


comment on at least two of your classmates.

Review Modules 6 - 9.
Review Homework Assignments for Modules 6 - 9.
Review interactive Class Discussion Questions for
Week 6 - 9.

Review Learning Objectives that are relevant for this


portion of the course.

Take Final Exam as directed.

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