HP P9000

HP StorageWorks
XP12000/XP10000/SVS 200 SNMP Agent

Reference Guide
Part number: AE002-96035

First edition: September 2007
Legal and notice information

Copyright 2007 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and
12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed
to the U.S. Government under vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation.
Oracle is a registered US trademark of Oracle Corporation, Redwood City, California.
UNIX is a registered trademark of The Open Group.
Export Requirements
You may not export or re-export this document or any copy or adaptation in violation of export laws or regulations.
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a national resident of) countries under U.S. economic embargo, including Cuba, Iran, North Korea, Sudan, and Syria. This list
is subject to change.
This document may not be exported, re-exported, transferred, or downloaded to persons or entities listed on the U.S. Department
of Commerce Denied Persons List, Entity List of proliferation concern or on any U.S. Treasury Department Designated Nationals
exclusion list, or to parties directly or indirectly involved in the development or production of nuclear, chemical, biological weapons,
or in missile technology programs as specified in the U.S. Export Administration Regulations (15 CFR 744).
Contents
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . .
Intended Audience . . . . . . . . . .
Related Documentation . . . . . . . .
Document Conventions . . . . . . . .
Conventions for Storage Capacity Values
Window Illustrations . . . . . . . . .
HP Technical Support . . . . . . . . .
Subscription Service . . . . . . . . .
HP Websites . . . . . . . . . . . .
Documentation Feedback . . . . . . .
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7
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1 Overview of SNMP . . . . . . . . . . . . . . . . . . . . . . . .
2 About SNMP Operations . . . . . . . . . . . . . . . . . . . . . .
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3 Using the SNMP GUI
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4 Performing SNMP Operations . . . . . . . . . . . . . . . . . . . .
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5 SNMP Supported MIB . . . . . . . . . . . . . . . . . . . . . .
25
SNMP Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SNMP Agent Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Component Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
System Configuration . . . . . . . . . . .
Management Information Base (MIB) . . . .
SNMP Manager Functions . . . . . . . .
SNMP Agent Functions . . . . . . . . . .
SNMP Traps . . . . . . . . . . . .
SNMP Agent Command . . . . . . .
Error Reporting . . . . . . . . . . .
SNMP Manager and SNMP Agent Interaction
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13
SNMP Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding SNMP Manager IP Addresses

Deleting SNMP Manager IP Addresses
Adding a Community Name . . . .
Deleting a Community Name . . . .
Changing a Community Name . . .
Adding Community IP Addresses . . .
Deleting a Community IP Address . .
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Trap Configuration . . . . . . . . . . .
Extension Trap Specifications . . . .
Extension Trap Protocol Data Unit (PDU)
Failure Report Trap . . . . . . .
Standard MIB Specifications . . . . . . .
Supported MIB . . . . . . . . . .
MIB Access Mode . . . . . . . . .
Object Identifier System . . . . . . .
Supported Traps . . . . . . . . . .
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.
XP12000/XP10000/SVS 200 SNMP Agent Reference Guide
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15
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26
27
MIB Mounting Specifications . . . . . . .

Extension MIB Specifications . . . . . . . . .
Extension MIB Configuration . . . . . . .
raidExMibName . . . . . . . . . . .
raidExMibVersion . . . . . . . . . .
raidExMibAgentVersion . . . . . . . .
Number of Disk Controllers under Control
raidExMibRaidList . . . . . . . . . .
(raidlistEntry) . . . . . . . . . . . .
raidExMibDKCHW . . . . . . . . .
dkcHWEntry . . . . . . . . . . . .
raidExMibDKUHW . . . . . . . . .
dkuHWEntry . . . . . . . . . . . .
raidExMibDKCHW2 . . . . . . . . .
raidExMibTrapList . . . . . . . . . .
Extension MIB Configuration . . . . . . . . .
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(raidExMibDkcCount)
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28
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6 SNMP Failure Trap Reference . . . . . . . . . . . . . . . . . . .
39
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .
49
A Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . .
51
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
Mitigating SNMP Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Calling HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
49
Figures
1 ..SNMP Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 ..SNMP Environment Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 ..Example of SNMP Operations . . . . . . . . . . . . . . . . . . . . . . . . . .
12
4 ..SNMP Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 ..Adding SNMP Manager IP Address (Top: Before Setting, Bottom: After Setting) . . . . .
15
18
6 ..Delete IP Address Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . .
19
7 ..Add Community Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . .
19
8 ..Add Community dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
9 ..Delete Community Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . .
20
10 ..Change Community Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . .
21
11 ..Change Community dialog box
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21
12 ..Add IP Address Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . .
22
13 ..IP Address dialog box
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22
14 ..Delete Community IP Address Pop-Up Menu . . . . . . . . . . . . . . . . . . . .
23
15 ..Object System (1)
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27
16 ..Object System (2)
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27
17 ..Object System (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
18 ..Extension MIB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
19 ..Extension MIB Configuration (1)
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36
20 ..Extension MIB Configuration (2) . . . . . . . . . . . . . . . . . . . . . . . . .
37
Tables
1 ..Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 ..Available Component Status Information . . . . . . . . . . . . . . . . . . . . . .
10
3 ..Subsystem Component Status Types . . . . . . . . . . . . . . . . . . . . . . . .
10
4 ..SNMP Trap Triggering Events
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13
5 ..SNMP Agent Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
6 ..SNMP Agent REQUEST Operations . . . . . . . . . . . . . . . . . . . . . . . .
13
7 ..Extension Trap Specifications
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25
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25
9 ..Failure Report Trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
10 ..Supported MIBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
11 ..Extension Trap Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
12 ..System Groups
28
8 ..Specific Trap Codes
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13 ..Subsystem Information
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31
14 ..Subsystem Component Information . . . . . . . . . . . . . . . . . . . . . . . .
32
15 ..Disk Device Components Information . . . . . . . . . . . . . . . . . . . . . . .
33
16 ..Subsystem Components Information 2 . . . . . . . . . . . . . . . . . . . . . . .
34
17 ..Failure Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18 ..SNMP Failure Trap Reference Codes (continues on the following pages) . . . . . . . .
35
39
19 ..SIM List for TrueCopy for Mainframe Errors
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48
. . . . . . . . . . . . . . . . . . . . . . . . . .
51
20 ..Acronyms and Abbreviations
About this Guide

The HP StorageWorks XP12000/XP10000/SVS 200 SNMP Agent Reference Guide describes the SNMP
Agent interface for the HP storage system. Please read this manual carefully to understand how to
manipulate your storage systems using the Remote Web Console software, and maintain a copy that is
accessible from the Remote Web Console computer for reference purposes.
The term storage system in this guide refers to an HP StorageWorks XP12000/XP10000/SVS 200
Disk Array.
Intended Audience
This document assumes that the user:
Has a background in data processing and understands direct-access storage device (DASD)
subsystems and their basic functions,
Is familiar with the storage system and has read and understands theHP StorageWorks
XP12000/XP10000/SVS 200 Remote Web Console User's Guide, and
Is familiar with the operating system and web browser software on the system hosting the Remote
Web Console software.
Related Documentation
HP StorageWorks XP12000/XP10000/SVS 200 Disk Array Owner's Guide
You can find related HP StorageWorks documents from the Manuals page of the HP Business Support
Center website:
http://www.hp.com/support/manuals.
In the Storage section, click Storage Software and then select the product.
Document Conventions
Table 1 Document Conventions
Convention
Element
Blue text: Table 1
Cross-reference links and e-mail addresses
Blue, underlined text:
Website addresses
http://www.hp.com
Bold text
Text emphasis
UI elements
Conventions for Storage Capacity Values

HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):
1 KB (kilobyte) = 1,000 bytes
1 MB (megabyte) = 1,0002 bytes
1 GB (gigabyte) = 1,0003 bytes
1 TB (terabyte) = 1,0004 bytes

HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
1
1
1
1
1
KB (kilobyte) = 1,024 bytes

MB (megabyte) = 1,0242 bytes
GB (gigabyte) = 1,0243 bytes
TB (terabyte) = 1,0244 bytes
block = 512 bytes
Window Illustrations
The windows shown in this guide were displayed on a Windows computer with the Internet Explorer
browser. The windows may appear different on your computer depending on the operating system
and browser being used. Window contents also vary depending on installed program products and
the storage system being managed.
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
Product model names and numbers

Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Subscription Service
HP recommends that you register your product at the Subscribers Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP Websites
For additional information, see the following HP websites:
http://www.hp.com
http://www.hp.com/go/storage
http://www.hp.com/service_locator
http://www.hp.com/support/manuals
Documentation Feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, send a message to
storagedocsFeedback@hp.com. All submissions become the property of HP.
About this Guide
1 Overview of SNMP
Network Management Station
(SNMP Manager)
Managed Device
(SNMP Agent)
Figure 1 SNMP Environment

Simple Network Management Protocol (SNMP) is an industry-standard the protocol for managing and
monitoring network devices, including disk devices, routers, and hubs. SNMP uses Simple Gateway
Management Protocol (SGMP) to manage the TCP/IP gateways.
The standardized configuration and database of network management information is called a
Management Information Base (MIB). A standard MIB is common to all SNMP interfaces. An extension
MIB is defined by the particular managed device or protocol.
An SNMP manager monitors the devices, which are referred to as managed nodes. The primary types
of interaction between the SNMP manager and an SNMP agent are polling and trap. Typically, the
SNMP manager polls the SNMP agents on a periodic basis, to determine whether the device is operating
normally. If an abnormal event occurs, the SNMP Agent can report the condition without a request from
the manager, by using a message called trap.
SNMP Manager Overview

SNMP Manager is mounted on a Network Management Station and gathers and manages information
from SNMP agents of multiple managed network devices.
For details on SNMP Manager, see the manual of the SNMP Manager mounted on the Network
Management Station.
SNMP Agent Overview

SNMP agent is mounted on a managed network device (such as disk devices) and gathers usage and
error information, and transfers the gathered information to the SNMP manager.
Component Status Information

You can obtain the status information for certain storage system components from an SNMP manager.
Table 2 on page 10 lists the components for which the status can be obtained.
Table 2 Available Component Status Information
Area
Component Name
Disk Controller
Processor
BUS
Cache
Shared memory
Power supply
Battery
Fan
Others
Disk Unit
Power supply
Fan
Others
Drive
The following status is indicated for each component status as well as the trap report function.
Table 3 Subsystem Component Status Types
Status
Description
Normal
Normal operation.
Acute failure detected
All operations in a subsystem stopped.
Serious failure detected
Operation in a component where a failure occurred stopped.
Moderate failure detected
Partial failure.
Service failure detected
Minor failure.
10
Overview of SNMP
2 About SNMP Operations

System Configuration
The SNMP agent for the HP storage system is on the service processor (SVP), which is the computer
within the storage array that manages the disk controller (DKC). The storage system has an exclusive
LAN for communications between a disk controller and a service processor, and a separate LAN for
SNMP. The configuration of each Network Management Station is determined by the type of SNMP
Manager. Figure 2 on page 11 illustrates the SNMP environment.
Figure 2 SNMP Environment Architecture

Figure 3 on page 12 shows an example of SNMP operations by using an SNMP manager.
11
SNMP Manager
SNMP Agent
GET REQUEST
GET RESPONSE
GETNEXT REQUEST
GET RESPONSE
TRAP
Figure 3 Example of SNMP Operations
Management Information Base (MIB)

Each managed device has certain types of information, including the configuration information, the status
information for device, and statistical, which is known collectively as a Management Information Base
(MIB). Each parameter is called a managed object, and it consists of the parameter name, one or
more parameter(s), and a group of operations that can be executed with the object. The MIB defines
the type of information that can be obtained from a managed device, and the device settings that
can be controlled from a management system.
SNMP Manager Functions

Provides functions such as displaying the information gathered from multiple SNMP agents graphically,
accumulating the information in to a database, and analyzing problems using the accumulated
information.
For details, see the manual of the SNMP Manager.
SNMP Agent Functions

SNMP Traps
An SNMP agent reports an error of a storage system to SNMP manager using the trap report function.
If an error occurs, an SNMP agent issues an SNMP trap to an SNMP manager to report a failure. Issuing
an SNMP trap, an SNMP agent also reports a product number, a nickname, a reference code, and
an identifier of component.
Table 4 on page 13 lists the events that trigger an SNMP agent trap.
12
About SNMP Operations
Table 4 SNMP Trap Triggering Events

Events
Description
Acute failure detected.
Serious failure detected.
Operation in a component where a failure occurred stopped.
Moderate failure detected.
Partial failure.
Service failure detected.
Minor failure.
An SNMP agent logs the most recent 256 traps, so you can see the trap history of a particular device.
SNMP Agent Command

Table 5 on page 13 shows the types SNMP Agent operations.
Table 5 SNMP Agent Operations
Operation
Description
GET
Obtains a specific MIB object value.

GET REQUEST is the request from an SNMP manager, and GET RESPONSE is the
agents response to that request.
GETNEXT
Continuously finds a MIB object.

GETNEXT REQUEST is the request from an SNMP manager, and GETNEXT RESPONSE
is the agents response to that request.
TRAP
Reports an event (failure) to an SNMP manager.

TRAP occurs without a request from the SNMP manager.
Error Reporting
Table 6 on page 13 shows errors to be reported for the REQUEST operations.
Table 6 SNMP Agent REQUEST Operations
Error
Description
Corrective Action
noError(0)
Normal
N/A
noSuchName(2)
There are no MIB objects that are

required. (Not supported).
The GETNEXT REQUEST command
that is specified for the following object
identifier of the last supported MIB
object is received.
Verify that the requested object is correct.
readOnly(4)
SET REQUEST is received.
SET operation is not supported.
genErr(5)
Error occurred for other reasons.
Retry the operation.
SNMP Manager and SNMP Agent Interaction

When an SNMP Manager polls the agent, the following dialogue takes place:
An SNMP manager sends a request packet to an SNMP agent, which requests data regarding
the status of managed node.
The SNMP agent sends a response packet back to the SNMP manager.
13
SNMP uses the TCP/IP User Datagram Protocol (UDP). If the SNMP agent doesnt respond within
a specified time period, the SNMP manager re-sends the request packet. That time period is set
by the system administrator, taking into account the network traffic and operation policy.
If an SNMP agent again does not respond to the re-sent packet, the SNMP manager assumes
that an error has occurred. Depending on the times set for polling and response, this can take
several seconds.
If an SNMP agent detects an abnormal event, it sends a trap to the SNMP manager. However, if a trap is
dropped in transmission, the SNMP manager doesnt know that it was sent. For this reason, you should
use both polling and traps to determine whether an abnormal event has occurred.
14
About SNMP Operations
3 Using the SNMP GUI

SNMP Information Tab
The SNMP Information tab allows you to extend the number of LUs and cache memory using Just in
Time Storage. Click Go Environmental Settings SNMP Information in the menu bar of Remote Web
Console Main window. The SNMP Information tab displays. Select the SNMP Information tab (see
Figure 4 on page 15).
Note: Option buttons (left side of the window) and subsystem information icons (window upper right
corner) have been omitted from the screen shot. See HP StorageWorks XP12000/XP10000/SVS 200
Remote Web Console Users Guide for an illustration.
Figure 4 SNMP Information Tab

The SNMP Information tab has the following features:
Install: The Extension SNMP check box is selected if the SNMP Agent feature is enabled.
Note: To set the SNMP Agent properties from HP StorageWorks XP Remote Web Console computer,
select Extension SNMP on SNMP Information window.
Manager: The Manager section allows you to add and delete SNMP manager information (see
Adding SNMP Manager IP Addresses on page 17).
The IP Address list box: Displays the IP addresses of registered SNMP managers from which
the SNMP agent accepts requests. If no manager is registered, the SNMP agent accepts
requests from all managers. You can register up to 32 managers.
The IP Address text box: Enter the IP address that you want to register as an SNMP manager.
The value of each number in the IP address must be from 0 to 255 inclusive.
15
Set: Adds new IP addresses to the IP Address list box.

Community & Trap allows you to add, delete, or change SNMP trap information. The registered
IP address is the trap destination for the specified community.
Each community can have more than one defined IP address (sees
Adding a Community Name on page 19 and Adding Community IP Addresses on page 21).
You can register up to 32 community names and up to 32 IP addresses per community name.
You can use up to 180 alphanumeric characters for a community name. You cannot use the
following: ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, %, and a space before or after the community
name.
System Group allows you to add, delete or change SNMP system group information. If system
group information has already been registered, the registered information displays. To register the
system group information, the Extension SNMP check box must be selected. When you register
system group information, select Apply. System group information is as follows:
Name: Connected subsystem device name. Remote Web Console users can change the
device name. You can use up to 180 alphanumeric characters for a device name. You cannot
use the following: ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, %, . You can use a space in the middle of
the device name, but not before and after and a space before or after the device name.
Note: The device name is required to use SNMP Agent. Make sure to document the device name,
because settings will be cleared when SVP is replaced.
Contact: Contact information such as personnel and telephone numbers where you can
inquire about the connected subsystem. Remote Web Console users can change contact
information in Modify mode. Enter contact information using up to 180 alphanumeric
characters (ASCII codes), except for some symbols, such as ", \, ;, :, ,, *, ?, <, >, |, /, ^, &,
and %. You can also use a space, except before and after contact information.
Note: A contact name is required to use SNMP Agent. Make sure to document the contact name,
because settings will be cleared when SVP is replaced.
Location: Location of connected subsystem. Remote Web Console users can change
device locations with the modify mode. You must enter a device location using up to 180
alphanumeric characters (ASCII codes). You can use a space, except for before and after the
location. You cannot use some symbols, such as ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, and %.
Note: The device location is required to use SNMP Agent. Make sure to document the device
location, because the settings will be cleared when SVP is replaced.
Apply implements settings made on this window.

Cancel cancels settings made on this window.
16
Using the SNMP GUI
4 Performing SNMP Operations

Adding SNMP Manager IP Addresses
To add SNMP Manager IP addresses:
1.
Log on to open Remote Web Console Main window. Change to Modify mode (see HP
StorageWorks XP12000/XP10000/SVS 200 Remote Web Console Users Guide if you need
instructions).
2. Click Go Environmental Settings SNMP Information in the menu bar of Remote Web Console
Main window. The SNMP Information window is displayed (see Figure 4 on page 15).
3. Enter desired numerical IP address in IP Address text box (see Figure 5 on page 18).
4. Select Set. The new IP address is added to IP Address list, but the changes are not implemented.
5. Select Apply to implement the changes, or select Cancel to cancel the changes, then select
OK on the confirmation message.
17
Figure 5 Adding SNMP Manager IP Address (Top: Before Setting, Bottom: After
Setting)
Deleting SNMP Manager IP Addresses

To delete an SNMP Manager IP address:
1. Change to Modify mode.
2. Log on to Remote Web Console. Click Go Environmental Settings SNMP Information in the
menu bar of Remote Web Console Main window. The SNMP Information window is displayed
(see Figure 4 on page 15).
3. Select one or more unwanted IP addresses in IP Address list box. Right-click to display Delete IP
Address pop-up (see Figure 6 on page 19).
4. Select Delete IP Address.
5. A confirmation message displays. Select OK or Cancel.
6. Select Apply. Select OK or Cancel.
18
Performing SNMP Operations
Figure 6 Delete IP Address Pop-Up Menu
Adding a Community Name

To add a community name:
3. In Community &Trap box, select and right-click Community. Add Community pop-up menu
displays (see Figure 7 on page 19).
4. Select Add Community. Community dialog box (see Figure 8 on page 20) displays.
5. In the Community text box, enter desired community name. You can use up to 180 alphanumeric
characters, except for ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, and %. You can also use spaces,
except at the beginning or the end of the name.
6. Select OK. The new community name displays in Community & Trap, but the changes are not
yet implemented in the subsystem.
7. To add one or more IP addresses to the new community, see
Adding Community IP Addresses on page 21.
8. To apply changes, select Apply. Select OK or Cancel.
Figure 7 Add Community Pop-Up Menu
19
Figure 8 Add Community dialog box
Deleting a Community Name

To delete a community name:
2. Log on to open Remote Web Console Main window, click Go Environmental Settings SNMP
Information in the menu bar of Remote Web Console Main window. The SNMP Information
window is displayed (see Figure 4 on page 15).
3. In Community & Trap, select and then right-click the unwanted community. The Delete Community
popup menu displays (see Figure 9 on page 20).
4. Select the Delete Community command. A confirmation message displays.
5. Select OK or Cancel. The selected community is deleted from Community & Trap, but the setting
is not yet implemented in the subsystem.
6. Select Apply. Select OK or Cancel on the confirmation message.
Figure 9 Delete Community Pop-Up Menu
Changing a Community Name

To change a community name:
1.
Change to Modify mode (see HP StorageWorks XP12000/XP10000/SVS 200 Remote Web

Console Users Guide if you need instructions).
20
3. Select and then right-click the community name that you want to change in Community & Trap.
The Change Community popup menu displays (see Figure 10 on page 21).
4. Select Change Community. The Change Community dialog box displays (see
5. In the Community text box, overwrite the old community name with a new community name. You
can use up to 180 alphanumeric characters, except for ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, and %.
You can also use spaces, except at the beginning or the end of the name.
6. Select OK. The changed community name displays in Community & Trap, but the changes are
not yet implemented in the subsystem.
Figure 10 Change Community Pop-Up Menu
Figure 11 Change Community dialog box
Adding Community IP Addresses

To add a community IP address:
1.
Log on to Remote Web Console. Click Go Environmental Settings SNMP Information in the
2. Select and right-click the desired community to display the Add Community pop-up menu (see
3. Select Add IP Address. The Add IP Address dialog box displays (see Figure 13 on page 22).
4. In IP Address, enter a new IP address or select an existing IP address.
21
5.
Select OK. The new IP address displays in Community & Trap, but the change is not yet
implemented.
Figure 12 Add IP Address Pop-Up Menu
Figure 13 IP Address dialog box
Deleting a Community IP Address

To delete a community IP address:
3. Select SNMP Information.
4. In Community &Trap, select the unwanted community IP address. Right-click to display Delete IP
Address pop-up menu (see Figure 14 on page 23).
5. Select Delete IP Address. A confirmation message displays.
6. Select OK or Cancel. The selected IP address is deleted from Community & Trap, but the change
is not yet implemented.
7. Select Apply or Cancel. Select OK on the confirmation message.
22
Figure 14 Delete Community IP Address Pop-Up Menu
23
24
5 SNMP Supported MIB

Trap Configuration
Extension Trap Specifications
The specifications of the supported extension trap are as follows.
Table 7 Extension Trap Specifications
Operation
Specification
Mounting Value
SNMP Community
Specified community name
Protocol Data Unit (PDU) Type
Trap PDU
Enterprise ID
Agent Identifier
1.3.6.1.4.1.116.3.11.4.1.1
Agent IP Address
Agent IP Address
Generic Trap Code
EnterpriseSpecific
Specific Trap Code
See Table 8 on page 25.
Table 8 Specific Trap Codes

Specific Trap Code
Name
Description
RaidEventUserAcute
Failure report: All operations in a subsystem stopped.
RaidEventUserSerious
Failure report: Operation in a component where a

failure occurred stopped.
RaidEventUserModerate
Failure report: Partial failure.
RaidEventUserService
Failure report: Minor failure.
100
RaidCommandFinished
Notification of required command finished.
Extension Trap Protocol Data Unit (PDU)

Failure Report Trap
An extension trap protocol data unit (PDU) includes the product number of the device that experienced the
failure, the device nickname, and a failure reference code. If you obtain the information with GetRequest
command, access the MIB by using the product number of the device as an index.
25
Table 9 Failure Report Trap

Name
Object Identifier
Type
Description
EventTrapSerialNumber
1.3.6.1.4.1.116.5.11.4.2.1
INTEGER
The product number of the

device that experienced the
failure.
EventTrapNickname
1.3.6.1.4.1.116.5.11.4.2.2
DisplayString
The device nickname.
EventTrapREFCODE
1.3.6.1.4.1.116.5.11.4.2.3
DisplayString
The failure reference (see

Table 8 on page 25).
EventTrapPartsID
1.3.6.1.4.1.116.5.11.4.2.4
OBJECT
IDENTIFIER
The area where the failure

occurred (Note).
EventListDate
1.3.6.1.4.1.116.5.11.4.2.5
DisplayString
Failure occurrence date.
EventListTime
1.3.6.1.4.1.116.5.11.4.2.6
DisplayString
Failure occurrence time.
Note: For example, the object identifier for a failure in a disk controller processor would be
1.3.6.1.4.1.116.5.11.4.1.1.6.1.2.
Standard MIB Specifications

Supported MIB
Table 10 on page 26 shows the supported MIBs. If you send a GET request for an object (MIB) that is
not supported, you will receive NoSuchName as a GET RESPONSE.
Table 10 Supported MIBs
MIB
Supported?
Standard MIB: MIB-II
system group
Supported
interface group
Not supported
at group
Not supported
ip group
Not supported
icmp group
Not supported
tcp group
Not supported
udp group
Not supported
egp group
Not supported
snmp group
Not supported
Extension MIB
Supported
MIB Access Mode

The access mode for MIB in all communities is read only. If you send a GET request for a SET operation,
you will receive NoSuchName as a GET RESPONSE.
Object Identifier System

An object system supported by SNMP agent is as follows:
26
SNMP Supported MIB
root
- iso(1)
- org(3)
- dod(6)
- internet(1)
- mrmt(2)
- mib-2(1)
- system(1)
Standard MIB MIB-II
- private(4)
- enterprises(1)
Figure 15 Object System (1)
Supported Traps
Table 11 on page 28 shows the supported trap types.
27
Table 11 Extension Trap Types

Specific Trap Code
Trap
Description
RaidEventUserAcute
RaidEventUserSerious
Operation in a component where a failure occurred

stopped.
RaidEventUserModerate
Partial failure.
RaidEventUserService
Minor failure.
MIB Mounting Specifications

The supported MIB mounting specifications are as follows:
mgmt OBJECT IDENTIFIER ::= {iso(1) org(3) dod(6) internet(1) 2 }
mib-2 OBJECT IDENTIFIER ::= {mgmt 1}
An SNMP agent mounts only system groups in mib-2, as shown in Table 12 on page 28.
Note: The following symbols cannot be used: \ , / : ; * ? " < > | & % ^
Table 12 System Groups
Name
Description
Mounted Value
sysDescr
{system 1}
Name of hardware or OS.
Fixed value storage system
sysObjectID
{system 2}
Object ID indicating the product

identification number.
Fixed value. See

Object Identifier System on page 26.
1.2.6.1.4.1.116.3.11.4.1.1
sysUpTime
{system 3}
An accumulated time from an SNMP

agent.
Unit: ms
sysContact
{system 4}
A manager who manages an agent or a

contact address.
Maximum 180 characters in an ASCII

characters string (see Note below)
Input by a user from an SNMP setting
window.
sysName
{system 5}
A given name for managing an agent.

window.
sysLocation
{system 6}
An agent setup location.

window.
sysService
{system 7}
Value indicating a service.
Fixed value
76 (decimal)
Extension MIB Specifications

Extension MIB Configuration
Figure 18 on page 29 shows the Extension MIB configuration.
28
SNMP Supported MIB
raidExMibRoot(1)
- raidExMibName(1)
SVP Product Name
- raidExMibVersion(2)
SVP Micro-program Version
- raidExMibAgentVersion(3)
Extension MIB Internal Version
- raidExMibDkcCount(4)
Number of DKC Under the Control of SVP
- raidExMibRaidList(5)
List of DKC Under the Control of SVP
- raidExMibDKCHW(6)
Disk Control Device Information
- raidExMibDKUHW(7)
Disk Device Information
- raidExMibTrapList(8)
Error Information List
- raidExMibDKCHW2(70)
Disk Control Device Information2
Figure 18 Extension MIB Configuration
raidExMibName
raidExMibName indicates the SVP product name.
raidExMibVersion
raidExMibVersion indicates the microcode version.
raidExMibAgentVersion
raidExMibAgentVersion indicates the internal version of the extension MIB.
29
Number of Disk Controllers under Control of SVP (raidExMibDkcCount)

raidExMibDkcCount suggests the number of a disk controller under the control of SVP.
raidExMibRaidList
raidExMibRaidList indicates the subsystem under the control of the SVP.
(raidlistEntry)
raidlistEntry indicates the list of arrays managed by this SVP
30
SNMP Supported MIB
Table 13 on page 31 shows the type of information displayed for each subsystem
Table 13 Subsystem Information
Name
Type
Description
Mounted Value
Attribute
raidlistSerialNumber
::=raidlistEntry(1)
INTEGER
Disk controller product

number (index).
1-99,999
read-only
raidlistMibNickName
::=raidlistEntry(2)
DisplayString
Disk controller nickname.
(Max. 18
characters)
read-only
raidlistDKCMainVersion
::=raidlistEntry(3)
DisplayString
Microcode version.
(Max. 10
characters)
read-only
raidlistDKCProductName
::=raidlistEntry(4)
DisplayString

type.
Storage system
read-only
raidExMibDKCHW
raidExMibDKCHW indicates the status of the subsystem components.
dkcHWEntry
dkcHWEntry indicates the status of the subsystem components.
31
Table 14 on page 32 describes the status of the subsystem components

Table 14 Subsystem Component Information
Name
Type
Description
MIB Value
Attribute
DKCRaidListIndexSerialNumber
::=dkcHWEntry(1)
INTEGER

number (index).
1-99,999
read-only
DKCHWProcessor
::=dkcHWEntry(2)
INTEGER
Status of processor.
Note
read-only
DKCHWCSW
::=dkcHWEntry(3)
INTEGER
DKCHWCache
::=dkcHWEntry(4)
INTEGER
DKCHWSM
::=dkcHWEntry(5)
INTEGER
DKCHWPS
::=dkcHWEntry(6)
INTEGER
DKCHWBattery
::=dkcHWEntry(7)
INTEGER
DKCHWFan
::=dkcHWEntry(8)
INTEGER
DKCHWEnvironment
::=dkcHWEntry(9)
INTEGER
(1 digit)
Status of internal star.
Status of cache.
Note
read-only
(1 digit)
Status of shared
memory.
Note
Status of power supply.
Note
read-only
(1 digit)
read-only
(1 digit)
Status of battery.
Note
read-only
(1 digit)
Status of fan.
Note
read-only
(1 digit)
Others.
1: Normal.
2: Acute failure detected.
3: Serious failure detected.
4: Moderate failure detected.
5: Service failure detected.
raidExMibDKUHW
raidExMibDKUHW indicates the status of the subsystem components.
SNMP Supported MIB
read-only
(1 digit)
Note: The status of each component is indicated as follows:
32
Note
Note
(1 digit)
read-only
dkuHWEntry
dkuHWEntry indicates the status of the disk unit components.
Table 15 Disk Device Components Information

Name
Type
Description
MIB Value
Attribute
DKURaidListIndexSerialNumber
::=dkuHWEntry(1)
INTEGER

number (index).
1-99,999
read-only
DKUHWPS
::=dkuHWEntry(2)
INTEGER
Status of power supply.
Note
read-only
DKUHWFan
::=dkuHWEntry(3)
INTEGER
DKUHWEnvironment
::=dkuHWEntry(4)
INTEGER
DKUHWDrive
::=dkuHWEntry(5)
INTEGER
(1 digit)
Status of fan.
Note
read-only
(1 digit)
Status of environment
monitor.
Note
Status of drive.
Note
read-only
(1 digit)
read-only
(1 digit)

1: Normal.
33
raidExMibDKCHW2
raidExMibDKCHW2 indicates the status of the subsystem components.
Table 16 Subsystem Components Information 2

Name
Type
Description
MIB Value
Attribute
DKC2RaidListIndexSerialNumber
::=dkcHW2Entry(1)
INTEGER

number (index).
1-99,999
read-only
DKCHW2Environment
::=dkcHW2Entry(2)
INTEGER
Information about
environmental failure.
Note
read-only
DKCHW2SVP
::=dkcHW2Entry(3)
INTEGER
Status of SVP.
Note
DKCHW2PP
::=dkcHW2Entry(4)
INTEGER
Status of program
product failure.
1: Normal.
raidExMibTrapList
raidExMibTrapList suggests the history of the failure traps.
SNMP Supported MIB
read-only
(1 digit)
34
(1 digit)
Note
(1 digit)
read-only
Table 17 Failure Information

Name
Type
Description
MIB Value
Attribute
EventListIndexSerialNumber
::=eventTrapEntry(1)
INTEGER

number (index).
1-99,999
read-only
EventListNickname
DisplayString
Disk controller
nickname.
(Max. 18
characters)
read-only
EventListIndexRecordNo
Counter
Number of record.
1-256
read-only
EventListREFCODE
DisplayString
Reference code.
(6 characters)
read-only
EventListData
DisplayString
Date when the failure

occurred.
yyyy/mm/dd
(10 characters)
read-only
EventListTime
DisplayString
Time when the failure

occurred.
hh:mm:ss
(18 characters)
read-only
Extension MIB Configuration
35
Figure 19 Extension MIB Configuration (1)
36
SNMP Supported MIB
- raidExMibRoot(1)
- raidExMibName(1)
- raidExMibVersion(2)
- raidExMibAgentVersion(3)
- raidExMibDkcCount(4)
- raidExMibRaidList(5)
- raidlistEntry(1)
- raidlistSerialNumber(1)*
- raidlistMibNickName(2)
- raidlistDKCMainVersion(3)
- raidlistDKCProductName(4)
- raidExMibDKCHW(6)
- dkcHWEntry(1)
- DKCRaidListIndexSerialNumber(1)*
- DKCHWProcessor(2)
- DKCHWCSW(3)
- DKCHWCache(4)
- DKCHWSM(5)
- DKCHWPS(6)
- DKCHWBattery(7)
- DKCHWFan(8)
- DKCHWEnvironment(9)
- raidExMibDKUHW(7)
- dkuHWEntry(1)
- DKURaidListIndexSerialNumber(1)*
- DKUHWPS(2)
- DKUHWFAN(3)
- DKUHWEnvironment(4)
- DKUHWDrive(5)
- raidExMibTrapList(8)
- eventTrapEntry(1)
- EventListIndexSerialNumber(1)*
- EventListNickName(2)
- EventListIndexRecorderNo(3)
- EventListREFCODE(4)
- EventListDate(5)
- EventListTime(6)
- raidExMibDKCHW2(70)
- dkcHW2Entry(1)
- DKC2RaidListIndexSerialNumber(1)*
- DKCHW2Environment(2)
- DKCHW2SVP(3)
- DKCHW2PP(4)
Figure 20 Extension MIB Configuration (2)
37
38
SNMP Supported MIB
6 SNMP Failure Trap Reference

Table 18 on page 39 shows the alert level, the trap reference code, the description, and the alert level.
Table 18 SNMP Failure Trap Reference Codes (continues on the following pages)
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
21
3x
yz
LCM hard error
21
70
xy
ADP permanent failure
MODERATE
21
72
xy
ADP blockade
MODERATE
21
80
xy
RIO path blockade
MODERATE
21
81
xy
RIO path automatic recovery
SERVICE
21
82
xy
Remote copy logical path blockade

(notification of failure from extender)
MODERATE
21
93
xy
Link data transfer error
SERIOUS
21
94
xy
Link data transfer error
SERIOUS
21
A0
xy
HTP hardware error
MODERATE
21
A2
xy
HTP path blockade
MODERATE
21
A3
xy
HTP blockade
MODERATE
21
D0
xy
External port blockade

x: The CHA package number
y: The number of the port in the
package
MODERATE
21
D2
xy
External device response timeout

x: The CHA package number
y: The number of the port in the
package
SERVICE
30
73
xy
Processor blockade
MODERATE
30
75
xy
FM failure
MODERATE
30
90
xy
LDEV blockade (Processor failure)
SERIOUS
31
73
xy
Processor blockade
MODERATE
31
75
xy
FM failure
MODERATE
31
90
xy
LDEV blockade (Processor failure)
SERIOUS
3F
85
x0
RCHA blockade
SERIOUS
3F
87
xy
CPC path blockade
MODERATE
CF
4x
yy
Create PIN slot (DKA failure)
MODERATE
CF
82
xy
DRR blockade
MODERATE
CF
83
xy
FCA blockade
MODERATE
CF
90
xy
LDEV blockade (FCA failure)
SERIOUS
Processor
MODERATE
39
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
FF
4x
yy
Create PIN slot (Cache failure)
Cache
SERIOUS
FF
C2
xy
Cache Module Blockade processing

finished
Cache
SERVICE
FF
C3
0x
Cache Package Blockade processing

finished
SERVICE
FF
F1
xy
Cache temporary failure
SERVICE
FF
F2
xy
Module blockade
MODERATE
FF
F3
0x
Package blockade
MODERATE
FF
F4
0x
Module group blocking
SERIOUS
FF
E2
0x
Area blocking
FF
E9
01
HP StorageWorks XP for Compatible

Parallel Access Volumes Software
microcode volatilization
SERIOUS
FF
EA
0x
Recovery of area blocked temporarily

was completed
SERVICE
FF
EE
0x
Temporary blockade
SERVICE
DF
8y
xx
Drive port blockade (Path 0 side)
DF
9y
xx
Drive port blockade (Path 1 side)
MODERATE
DF
Ay
xx
LDEV blockade (Fibre blockade) (Path

0 side)
SERIOUS
DF
By
xx
LDEV blockade (Fibre blockade) (Path

1 side)
SERIOUS
EF
0x
xx
Drive blockade (Drive system)

xxx: The drive number
Drive failure
SERIOUS
EF
1y
xx
Drive
SERIOUS
EF
2y
xx
SERVICE
EF
4x
yy
Create PIN slot (Drive failure)
MODERATE
EF
9y
xx
LDEV blockade (Drive system)
SERIOUS
EF
D0
00
Device connecting to external subsystem

is blocked.
SERIOUS
43
4x
xx
Drive media failure

43
Bx
xx
Drive blockade (Media system)

43
Cy
xx
Drive blockade (Media system)
45
1y
xx
Correction copy start
SERVICE
45
2y
xx
Correction copy normal end
SERVICE
45
3y
xx
Correction copy abnormal end
SERIOUS
45
5y
xx
Correction copy warning end
SERVICE
46
1y
xx
Dynamic spelling start
SERVICE
40
SNMP Failure Trap Reference
Shared Memory
Drive
Drive failure
SERIOUS
MODERATE
SERVICE
SERIOUS
Drive
SERIOUS
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
46
2y
xx
Dynamic spelling normal end
SERVICE
46
3y
xx
Dynamic spelling abnormal end
MODERATE
46
5y
xx
Dynamic spelling warning end
SERVICE
49
0x
xx
Sidefile 40% over
SERVICE
AC
50
xy
HDU power supply shutdown detected
Power supply
(DKU)
MODERATE
14
00
x0
Ethernet error for SVP
DKC environment
MODERATE
14
01
x0
Failure during SIM transfer to SVP
SERIOUS
15
00
x0
Ethernet error for SVP
MODERATE
15
01
x0
Failure during SIM transfer to SVP
SERIOUS
BF
1x
1x
Abnormal temperature
MODERATE
BF
2x
1x
Alarm for voltage
BF
4x
1x
Warning for power supply
BF
5x
1x
Warning for battery
Battery
MODERATE
BF
58
xx
Warning for battery
Battery
MODERATE
BF
6x
DX
Warning for alternating current
DKC environment
MODERATE
BF
7x
1x
Abnormal fan
Fan (DKC)
MODERATE
BF
8x
Ax
Warning caused by remaining a jumper

socket
DKC environment
MODERATE
BF
E3
A2
Error in two-SVP configuration
SVP error
MODERATE
BF
22
xx
AC-DC alarm
Power supply
(DKU)
MODERATE
BF
48
xx
56V Low voltage
HDD-PL
MODERATE
BF
4C
xx
37V Low voltage
MODERATE
BF
78
xx
Abnormal fan
MODERATE
BF
79
xx
Fan fuse blow
MODERATE
74
Others
Sub-SVP error
MODERATE
7B
00
03
Router failure
Router failure
MODERATE
7F
F4
0x
Virus detected (Cleaning finished)
SVP failure
SERVICE
7F
F5
0x
Virus detected (Virus isolated)
MODERATE
7F
F6
0x
Virus detected (Virus isolation failed)
SERIOUS
7F
F7
xx
Expiration
7F
F8
xx
Exceeded the licensed capacity
SERIOUS
7F
F9
xx
Program product invalidated by the

expiration of the prerequisite program
product.
SERIOUS
Power supply
(DKC)
MODERATE
MODERATE
SVP failure
license key
SERIOUS
41
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
D0
0x
xx
Initial copy start
D0
1x
xx
Initial copy normal end
SERVICE
D0
2x
xx
Receipt of pair status end (Initial copy)
SERVICE
D0
6x
xx
Pair creation ended (No Copy Suspend)
SERVICE
D0
8x
xx
Waiting for periodic copying
SERVICE
D0
9x
xx
Periodic copying finished
SERVICE
D0
Ax
xx
Update I/O received after periodic

copying finished
D1
0x
xx
Status change according to the PPRC

pair status change assignment from
MCU
(Simplex->Duplex Pend)
SERVICE
D1
1x
xx

MCU
(Simplex->Duplex)
SERVICE
D1
2x
xx

MCU
(Duplex Pend->Duplex)
SERVICE
D1
3x
xx

MCU
(Duplex Pend->Suspend)
SERVICE
D1
4x
xx

MCU
(Duplex->Suspend)
SERVICE
D1
5x
xx

MCU
(Duplex->Simplex)
SERVICE
D1
6x
xx

MCU
(Duplex Pend->Simplex)
SERVICE
D1
7x
xx

MCU
(Suspend->Simplex)
SERVICE
D1
8x
xx

MCU
(Suspend->Duplex Pend)
SERVICE
42
Failure with
paired volumes
Failure with
paired volumes
SERVICE
SERVICE
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
D1
9x
xx

MCU
(Duplex Pend -> Suspend [Continue])
SERVICE
D1
Ax
xx

MCU
(Duplex Pend -> Suspend [Complete])
SERVICE
D1
Bx
xx

MCU
(Suspend [Continue] -> Suspend)
SERVICE
D3
0x
xx
Migration copy start
SERVICE
D3
1x
xx
Migration copy normal end
D3
2x
xx
Receipt of pair status end (Migration

copy/ERASE)
SERVICE
D4
0x
xx
Pair suspend due to RIO path blockade
SERIOUS
D4
1x
xx
Pair suspend due to failure detected in

M-VOL
SERIOUS
D4
2x
xx
Pair suspend due to failure detected in

R-VOL
SERIOUS
D4
3x
xx
Pair suspend due to DFW/DRV CAC

off from R-VOL
SERIOUS
D4
4x
xx
Pair suspend due to the suspend report

from R-VOL
SERIOUS
D4
5x
xx
Pair suspend due to the Simplex report

from R-VOL
SERIOUS
D4
8x
xx
Abnormal status occurring during

ERASE operation in migration copy
SERIOUS
D4
Cx
xx
SERVICE level SIM reported from RCU
SERIOUS
D4
Dx
xx
MODERATE level SIM reported from

RCU
MODERATE
D4
Ex
xx
ACUTE/SERIOUS level SIM reported

from RCU
SERIOUS
D4
Fx
xx
Suspicion of the pair status failure
SERIOUS
D5
0x
yy
Initial copy operation or update copy

operation for TrueCopy for Mainframe
volume has started
x: The CU number
yy: The LDEV number
SERVICE
D5
1x
yy
Initial copy operation for TrueCopy for

Mainframe volume has finished
x: The CU number
yy: The LDEV number
SERVICE
Failure with
paired volumes
SERVICE
43
Trap Reference Code
Description
Alert Level
SERVICE
SIM22
SIM23
SIM13
D5
2x
yy
TrueCopy for Mainframe volume has

received a request for deleting a pair.
The request was made by the SVP, an
Remote Web Console computer, or a
host.
x: The CU number
yy: The LDEV number
D5
3x
yy
TrueCopy for Mainframe volume has

received a request for suspending a
pair. The request was made by the SVP,
an Remote Web Console computer, or
a host.
x: The CU number
yy: The LDEV number
D5
4x
yy
TrueCopy for Mainframe pair has been

deleted.
x: The CU number
yy: The LDEV number
SERVICE
D5
5x
yy
TrueCopy for Mainframe pair has been

suspended.
x: The CU number
yy: The LDEV number
SERVICE
D5
6x
yy
TrueCopy for Mainframe has finished

pair creation (No Copy Suspend).
x: The CU number
yy: The LDEV number
SERVICE
D6
zx
yy
MCU requested R-VOL to change status.

x: The CU number
yy: The LDEV number
SERVICE
D8
0x
xx
HP StorageWorks XP Continuous Access

Journal Software volume has been
defined
SERVICE
D8
1x
xx
Copy operation for Continuous Access

Journal volume has started.
SERVICE
D8
2x
xx
Copy operation for Continuous Access

Journal volume has finished.
SERVICE
D8
3x
xx
Continuous Access Journal volume has

received a request for suspension.
SERVICE
D8
4x
xx

been suspended.
SERVICE
D8
5x
xx

received a request for deletion.
SERVICE
D8
6x
xx

been deleted.
SERVICE
D8
7x
xx

been defined and is in PSUS status.
SERVICE
44
Failure with
paired volumes
SERVICE
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
D9
0x
xx
Request for changing S-VOL status has

been received from MCU
(SMPL -> COPY)
SERVICE
D9
1x
xx

(SMPL -> PAIR)
SERVICE
D9
2x
xx

(COPY -> PAIR)
D9
3x
xx

(COPY -> PSUS)
SERVICE
D9
4x
xx

(PAIR -> PSUS)
SERVICE
D9
5x
xx

(PAIR -> SMPL)
SERVICE
D9
6x
xx

(COPY -> SMPL)
SERVICE
D9
7x
xx

(PSUS -> SMPL)
SERVICE
D9
8x
xx

(PSUS -> COPY)
SERVICE
D9
Cx
xx

(SMPL -> PSUS)
SERVICE
DB
0x
yy
A currently used M-VOL has been

suspended because an unrecoverable
failure occurred in the remote copy
connection.
x: The CU number
yy: The LDEV number
DB
1x
yy

failure occurred in an M-VOL or the
remote copy connection.
x: The CU number
yy: The LDEV number
SERIOUS
DB
2x
yy

failure occurred in an R-VOL.
x: The CU number
yy: The LDEV number
SERIOUS
Failure with
paired volumes
Failure with
paired volumes
SERVICE
SERIOUS
45
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
DB
3x
yy

suspended because DFW to R-VOL was
prohibited.
x: The CU number
yy: The LDEV number
SERIOUS
DB
4x
yy

suspended because an operation for
suspending an R-VOL was performed.
x: The CU number
yy: The LDEV number
SERIOUS
DB
5x
yy

suspended because an operation for
deleting a pair was performed on an
R-VOL.
x: The CU number
yy: The LDEV number
SERIOUS
DB
6x
yy
A currently used R-VOL has been

failure occurred in the remote copy
connection.
x: The CU number
yy: The LDEV number
SERIOUS
DB
7x
yy
A currently used R-VOL has been

failure occurred in R-VOL.
x: The CU number
yy: The LDEV number
SERIOUS
DB
Cx
yy
MCU detected a service-level SIM of

RCU.
x: The CU number
yy: The LDEV number
SERVICE
DB
Dx
yy
MCU detected a moderate-level SIM of

RCU.
x: The CU number
yy: The LDEV number
MODERATE
DB
Ex
yy
MCU detected an acute-level or

serious-level SIM of RCU.
x: The CU number
yy: The LDEV number
DB
Fx
yy
The M-VOL status and the R-VOL status

are not the same.
x: The CU number
yy: The LDEV number
SERIOUS
DC
0x
xx
Volume used as P-VOL has been

suspended (Unable to restore path)
SERIOUS
DC
1x
xx

suspended (MCU failure detected)
SERIOUS
DC
2x
xx

suspended (RCU failure detected)
SERIOUS
46
Failure with
paired volumes
SERIOUS
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
DC
4x
xx

suspended (S-VOL suspension detected)
SERIOUS
DC
5x
xx

suspended (S-VOL pair deletion
detected)
SERIOUS
DC
6x
xx
Volume used as S-VOL has been

suspended (Unable to restore path)
SERIOUS
DC
7x
xx
Volume used as S-VOL has been

suspended (RCU failure detected)
SERIOUS
DC
9x
yy
Volume used as a P-VOL of Delta resync

has been suspended
x: The CU number
yy: The LDEV number
SERIOUS
47
Ax
xx
Copying ended with warning
MODERATE
47
Dx
xx
Copying ended abnormally
MODERATE
47
E5
xx
HP StorageWorks XP for FlashCopy

Mirroring Software V2 ended
abnormally because of loss of data
from the shared memory
MODERATE
47
E6
xx
Compatible FlashCopy ended

abnormally because of loss of data
from the shared memory
MODERATE
47
E7
00
Pair has been suspended forcibly

because of loss of data from the shared
memory.
MODERATE
47
EC
00
The HP StorageWorks XP Snapshot

option ended abnormally due to
volatilization of the shared memory.
MODERATE
4A
30
00
Replacement of drive microcode ended

abnormally
Microcode
replacement
MODERATE
4B
0x
xx
Background copying for canceling

relationship ended abnormally
Copy failure
MODERATE
4B
2x
yy
Compatible FlashCopy V2 ended

abnormally
x: The CU number
yy: The LDEV number
Failure with
paired volumes
MODERATE
4B
3x
yy
The XP Snapshot option ended

abnormally.
MODERATE
60
00
xx
Exceeded the pool usage threshold.
MODERATE
60
1x
xx
Exceeded the pool usage threshold.
60
2x
xx
Pool blockade
MODERATE
60
2F
FF
No free area in SM
MODERATE
62
0x
xx
Exceeded the pool usage threshold1.
62
1x
xx
Exceeded the pool usage threshold2.
XP Snapshot
XP Thin
Provisioning Pool
MODERATE
MODERATE
MODERATE
47
Trap Reference Code
Description
Alert Level
SIM22
SIM23
SIM13
62
2x
xx
Pool became full.
MODERATE
62
3x
xx
Pool detected a failure.
MODERATE
62
0x
xx
Exceeded the XP Thin Provisioning

volume usage threshold.
MODERATE
The SIM Code for TrueCopy for Mainframe errors is determined by the mode. See Table 19 on page 48.
Others
Other failures
Other failures
SERIOUS
The type of SIM for TrueCopy for Mainframe errors is determined by the mode. See Table 19 on page 48.
Table 19 SIM List for TrueCopy for Mainframe Errors
SIM22
Mode
SYNC
D0
D1
D2
D4
SEMISYNC
D5
D6
D7
DB
48
7 Troubleshooting
Mitigating SNMP Errors
Use setup.exe when you install a secondary SVP. If you do not, traps could be reported to an IP address
that is not specified in SNMP settings. This could have serious consequences, including the following:
SNMP Security Function
If the SNMP security function is working, and a command is executed from an IP address that is not
entered, you will get a no reply return and a certification error is received for a trap.
SNMP Cold Trap Function
Depending on your network environment, when the SVP is rebooted you might not receive
Microsoft agent SNMP agent cold traps.
The Microsoft SNMP agent might report Link up/Link down Trap when the SVP reboots.
Abnormal Response to SNMP Command
If an error occurs in the SVP, traps might not be sent.
Problems Inputting MIB Definition Files
If you cannot input two or more MIB definition files because of the specifications of the SNMP manager
software, use the MIB definition files for storage system. Error reports include subsystem nicknames,
which can be used to identify each subsystem series (for example, HP XP12000 Disk Array).
Calling HP Technical Support

If you need to call HP technical support, make sure to provide as much information about the problem
as possible. Include the circumstances surrounding the error or failure, the Remote Web Console
configuration information saved in the floppy diskette(s) by the FD Dump Tool, the exact content of any
messages displayed on the Remote Web Console, and the severity levels and reference codes of service
information messages (SIMs) displayed on the Status tab of the Remote Web Console main window.
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
49
50
Troubleshooting
A Acronyms and Abbreviations

Table 20 Acronyms and Abbreviations
CU
control unit (logical control unit)
DASD
direct-access storage device
DKA
disk adapter
DKC
disk controller
LAN
local area network
LDEV
logical device
MCU
main control unit
M-VOL
main volume (TrueCopy for Mainframe primary volume)
RCU
remote control unit
R-SIM
remote service information message
R-VOL
remote volume (TrueCopy for Mainframe secondary volume)
SIM
service information message
SVP
service processor
T-VOL
target volume
VOL
volume
51
52
Acronyms and Abbreviations
Index
A
adding
SNMP community IP address, 21
SNMP community name, 19
SNMP managers, 17
audience, 7
related documentation, 7
SNMP Agent operations

adding SNMP community IP address, 21
adding SNMP community name, 19
adding SNMP managers, 17
changing SNMP community name, 20
deleting SNMP community IP address, 22
deleting SNMP community name, 20
deleting SNMP managers, 18
SNMP Information tab, 15
storage capacity values
conventions, 7
storage systems
supported models, 7
Subscriber's Choice, HP, 8
changing
conventions
document, 7
storage capacity values, 7
deleting
SNMP community IP address, 22
SNMP managers, 18
document
conventions, 7
related documentation, 7
documentation
HP website, 7
providing feedback, 8
technical support
HP, 8
service locator website, 8
websites
HP, 8
HP Subscriber's Choice for Business, 8
product manuals, 7
help
obtaining, 8
HP
technical support, 8
instructions
adding SNMP community IP address, 21
adding SNMP community name, 19
adding SNMP managers, 17
changing SNMP community name, 20
deleting SNMP community IP address, 22
deleting SNMP community name, 20
deleting SNMP managers, 18
53

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XP12000/XP10000/SVS 200 SNMP Agent

Part number: AE002-96035

Legal and notice information

2 About SNMP Operations . . . . . . . . . . . . . . . . . . . . . .

3 Using the SNMP GUI

4 Performing SNMP Operations . . . . . . . . . . . . . . . . . . . .

5 SNMP Supported MIB . . . . . . . . . . . . . . . . . . . . . .

SNMP Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SNMP Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adding SNMP Manager IP Addresses

XP12000/XP10000/SVS 200 SNMP Agent Reference Guide

MIB Mounting Specifications . . . . . . .

6 SNMP Failure Trap Reference . . . . . . . . . . . . . . . . . . .

A Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . .

Mitigating SNMP Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 ..Delete IP Address Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . .

7 ..Add Community Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . .

8 ..Add Community dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . .

9 ..Delete Community Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . .

10 ..Change Community Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . .

11 ..Change Community dialog box

12 ..Add IP Address Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . .

13 ..IP Address dialog box

14 ..Delete Community IP Address Pop-Up Menu . . . . . . . . . . . . . . . . . . . .

15 ..Object System (1)

16 ..Object System (2)

17 ..Object System (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18 ..Extension MIB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .

19 ..Extension MIB Configuration (1)

20 ..Extension MIB Configuration (2) . . . . . . . . . . . . . . . . . . . . . . . . .

XP12000/XP10000/SVS 200 SNMP Agent Reference Guide

4 ..SNMP Trap Triggering Events

5 ..SNMP Agent Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 ..SNMP Agent REQUEST Operations . . . . . . . . . . . . . . . . . . . . . . . .

7 ..Extension Trap Specifications

9 ..Failure Report Trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11 ..Extension Trap Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8 ..Specific Trap Codes

14 ..Subsystem Component Information . . . . . . . . . . . . . . . . . . . . . . . .

15 ..Disk Device Components Information . . . . . . . . . . . . . . . . . . . . . . .

16 ..Subsystem Components Information 2 . . . . . . . . . . . . . . . . . . . . . . .

19 ..SIM List for TrueCopy for Mainframe Errors

20 ..Acronyms and Abbreviations

About this Guide

Blue text: Table 1

Cross-reference links and e-mail addresses

Blue, underlined text:

Conventions for Storage Capacity Values

XP12000/XP10000/SVS 200 SNMP Agent Reference Guide

1 TB (terabyte) = 1,0004 bytes

KB (kilobyte) = 1,024 bytes

Product model names and numbers

About this Guide

Figure 1 SNMP Environment

SNMP Manager Overview

SNMP Agent Overview

XP12000/XP10000/SVS 200 SNMP Agent Reference Guide

Component Status Information

Acute failure detected

All operations in a subsystem stopped.

Serious failure detected

Operation in a component where a failure occurred stopped.

Moderate failure detected